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15.0 - 19.0 years

0 Lacs

chennai, tamil nadu

On-site

As the Chief Technology Officer (CTO) at our organization, you will play a pivotal role in driving technological innovation and ensuring its effective utilization across the company. Your responsibilities will include developing and implementing a comprehensive technology strategy that aligns with both short-term objectives and long-term goals. Additionally, you will be at the forefront of integrating cutting-edge technologies such as AI, IoT, Cloud, and Blockchain to enhance operational efficiency and scalability. Your leadership in digital transformation initiatives will be crucial, as you will be spearheading enterprise-wide projects that are in line with the overarching corporate and business-specific objectives. This will involve evaluating the feasibility and ROI of in-house development versus vendor outsourcing for various digital endeavors. An essential aspect of your role will be overseeing the implementation of ERP systems to streamline financial, supply chain, and operational workflows. You will be responsible for ensuring these systems are optimized for scalability and alignment across different functions. Furthermore, you will deploy analytics platforms to derive actionable insights for strategic decision-making and establish centralized dashboards for real-time monitoring of performance metrics. Your expertise in IT infrastructure and cybersecurity will be instrumental in modernizing the company's technological backbone and safeguarding it against potential threats. Process automation will be another key focus area, where you will drive the automation of workflows using AI, Machine Learning, and RPA technologies to enhance efficiency and cost-effectiveness. Your proficiency in project management will be crucial as you oversee digital project portfolios, ensuring their timely delivery within the allocated budget. Building and leading a high-performing digital team will also be part of your responsibilities, where you will focus on continuous skill development and collaborate with HR to attract and retain top talent in the digital space. Additionally, you will foster strategic partnerships with vendors and technology consultants, regularly evaluating their performance to ensure alignment with business objectives. Establishing governance frameworks for digital initiatives and ensuring regulatory compliance will be essential components of your role. You will also be tasked with assessing implementation models for digital projects to ensure cost-effectiveness and scalability. Collaboration with various departments such as finance, operations, HR, and IT will be crucial for seamless integration of digital tools and fostering a culture of interdisciplinary innovation. Monitoring KPIs for digital projects and providing real-time reporting to senior leadership will also be part of your accountability. Your technical expertise will be put to the test as you oversee the adoption of ERP, CRM, analytics tools, and workflow automation platforms. Proficiency in project management tools, IT infrastructure architecture, cloud systems, cybersecurity best practices, and threat mitigation tools will be essential for success in this role. To qualify for this position, you should hold an MBA or Master's Degree in Technology, Business Administration, or a related field, along with at least 15 years of experience in digital transformation, technology strategy, or IT leadership roles. A strong understanding of emerging technologies, experience in managing cross-functional teams, and a track record of aligning digital initiatives with business objectives are also prerequisites. In summary, as our Chief Technology Officer, you will be instrumental in driving technological advancements, fostering innovation, and ensuring the effective utilization of technology throughout the organization. Your strategic vision and technical expertise will be critical in propelling our company towards continued success and growth.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You are a creative and detail-oriented Digital Experience Coordinator, eager to join our growing marketing team. Your passion lies at the intersection of technology, design, and user experience. Your main responsibility will be to craft seamless digital journeys for our customers across web, email, and social platforms. Your key responsibilities will include collaborating with marketing, product, and design teams to enhance website and landing page UX. You will be maintaining and updating content across digital platforms using CMS tools such as WordPress and Webflow. Data analysis of user behavior will drive your recommendations to improve engagement and conversion rates. You will also play a crucial role in supporting A/B testing, personalization, and customer journey mapping initiatives. Ensuring digital content adheres to accessibility and brand standards will be an integral part of your role. If you are ready to bring your creative ideas and meticulous attention to detail to our team at Hypto, we look forward to welcoming you as our new Digital Experience Coordinator.,

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0.0 years

0 Lacs

, India

Remote

Digital Media Marketing Internship Remote | Incentives | 30 days Certification | Letter of Recommendation Integrated Training + Incentives (PB) What you will Learn: On page & Off page SEO Google Analytics & Google Ranking Keyword Search, CMS Tools SEMrush, Link Building & Backlinking Social Media Campaign Building Meta Business Suite Hootsuite Roles and responsibilities: Highlights : Lead Generation Lead nurturing Lead relationship management Consistent Promotional Activities Content Preparations Enhanced Community Building for New Resourcing Qualifications : Any Bachelors degree related to digital marketing and related field Strong interest in digital marketing and social media platform Excellent communication skills Must be proficient in using MS Office applications like MS Word, MS Excel, MS PowerPoint & Canva etc. Previous experience in marketing, social media management, and building relation is preferred but not mandatory Perks : Recognized Certificate + FREE Certificate Renewal Performance based Incentives opportunity. PPO / PIO LOR (performance based) About Us: Peunier is a dynamic and innovative tech company dedicated to creating cutting-edge applications that redefine user experiences. We are currently seeking a passionate and creative digital marketing intern who would like to develop their career playing with data and developing marketing skill to join our team for our PCEIR Academics section. Show more Show less

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

About Us: Part of the R K SWAMY group with a 50-year legacy, we provide comprehensive solutions ranging from Brand Communication to Brand Consultation. Our team consists of doctors, pharma graduates, medical writers, creative directors, and technology specialists who work together to convert complex scientific concepts into simple and easily absorbable communication inputs. Our core expertise lies in MedCom and Digital Solutions, offering services such as Patient Education, CME Programs, Certificate Courses, Society Partnerships, Workshops, Conferences, Research, and RWE Studies. Key Responsibilities: - Developing clear, compelling, and engaging web content, including website content and blogs. - Optimizing content for SEO best practices to enhance organic visibility and engagement. - Collaborating with design and marketing teams to create visually aligned, high-impact content. - Assisting in social media content ideation to ensure brand consistency and audience resonance. - Analyzing content performance metrics to identify trends and opportunities for improvement. - Engaging in social media marketing, strategizing, and ideating campaigns. Ideal Candidate: The ideal candidate will have 1-3 years of experience, with recent graduates also being welcome. They should possess a strong command of English grammar, tone, and style, along with the ability to simplify complex ideas. Familiarity with SEO principles and basic CMS tools like WordPress is required. A keen eye for detail, a passion for crafting error-free, user-centric content, and a basic understanding of social media trends and digital storytelling are essential. Experience with analytics tools such as Google Analytics, SEMrush, or UX writing is a bonus. Why Join Us Join us to contribute to a platform that empowers global learners, gain hands-on experience in SEO, content strategy, and EdTech marketing, work in a collaborative culture that values creativity and data-driven results, and avail growth potential with performance-based opportunities for full-time roles. Application Process: Interested candidates are required to submit their resume in PDF format highlighting relevant skills/academic projects, writing samples (e.g., blog posts, social media content, or academic essays), and a brief note (150-200 words) on how they would approach making technical content engaging for students. How to Apply: Interested candidates can share their resume at hpcd@hansamedcell.in with the subject line "Application for Business Development Intern [Your Name]." Join us in shaping the future of accessible educationone word at a time. #EdTech #ContentWriting #InternshipOpportunity #MumbaiHiring Note: Applications without writing samples will not be considered.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Content Acquisition Manager, you will play a crucial role in driving content acquisition strategies, managing partnerships, and implementing YouTube growth tactics. Your primary focus will be on building strategic content partnerships, optimizing YouTube channel growth, and enhancing revenue through engaging and innovative digital content strategies. Your contributions will be instrumental in scaling our YouTube presence and improving overall performance through strategic acquisitions and growth initiatives. To excel in this role, you should possess 3-5 years of experience in content acquisition, partner relationship management, and YouTube growth, with a minimum of 3-5 years in a leadership or senior management capacity. Your deep knowledge of YouTube algorithms, growth strategies, SEO, and revenue optimization will be essential in achieving success in this position. Key responsibilities will include acquiring content, managing partnerships, and negotiating contracts with external creators and media agencies. You will be expected to leverage your analytical skills to analyze data, track performance metrics, and optimize strategies for growth and monetization. Additionally, your exceptional abilities in partner relationship management will be critical in maintaining strong relationships with external partners, content creators, and other stakeholders. Leadership and communication skills are paramount in this role. You should demonstrate excellent team management abilities, motivate and guide teams to achieve objectives, and possess strong written and verbal communication skills. A Bachelor's or Master's degree in Marketing, Media, Business, or a related field is preferred to support your expertise in this field. Preferred skills for this role include experience with YouTube MCNs, CMS tools, and video rights management, as well as expertise in digital marketing, audience growth, and influencer strategies. Your proficiency in these areas will further enhance your effectiveness in driving content acquisition and YouTube growth strategies. Join us in this exciting opportunity to make a significant impact on our YouTube presence and overall performance through strategic content acquisitions and growth initiatives.,

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3.0 - 7.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Content Development Specialist, your primary responsibility will be to understand the objectives of the content and its relevance to various audiences. You will need to grasp the nuances of writing for international markets and deliver localized content that resonates effectively. A key aspect of your role will involve collecting inputs from stakeholders and transforming them into clear, engaging copies with a distinct voice. You should also be adept at repurposing existing content to meet different requirements as needed. Your proficiency will be required in creating various types of content including static text, static graphics, dynamic graphics, interactive content, audio content, and video content. Additionally, you will be responsible for editing and proofreading copies, applying SEO principles to enhance website search performance, and providing guidance to designers on context and intent. Utilizing CMS tools to organize and deploy content pieces will be part of your routine tasks. You will also play a crucial role in writing and editing consistent content for diverse digital tactics like emails, landing pages, websites, microsites, social networks, mobile platforms, banners, paid search, and lead nurturing programs across earned, owned, paid, and social media channels. Furthermore, you will ensure the quality and uniformity of content deliverables by maintaining a consistent voice and tone throughout all digital channels and assets. Collaboration with the marketing department to develop content strategies and managing content calendars for social channels will be integral to your role. To excel in this position, you should possess a minimum of 5 years of proven experience in content development, familiarity with various content creation tools, and expertise in Content Management Systems and Content Performance Analytics. Any certification in content-related aspects would be advantageous, along with experience in representing data or intelligence in diverse content formats and exposure to marketing or content agencies. Ideally, you should hold a bachelor's degree and have three to five-plus years of experience in developing content for multiple channels. If you are passionate about international content nuances and have a keen eye for detail, we would like to hear from you. For further details or to express your interest in this opportunity, please contact us at 7339294355 or email us at hr1@kukulkan.in.,

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1.0 - 5.0 years

0 - 0 Lacs

jaipur, rajasthan

On-site

As a content writer at Shop LC, a subsidiary of Vaibhav Global Ltd (VGL), you will play a crucial role in shaping the digital presence of Shop LC and contributing to its growth. Your primary responsibility will be to create compelling and informative content that enhances the shopping experience for customers, drives online sales, and effectively promotes the products. You will collaborate with various teams to develop engaging product descriptions, eye-catching meta ads, and persuasive content across multiple platforms such as the website, blogs, social media, and landing pages. Your work will be instrumental in ensuring that the messaging aligns with the brand voice, supports SEO strategies, and ultimately leads to increased conversions. Key Responsibilities: - Crafting Product Descriptions/Summaries: Create clear, concise, and engaging product descriptions that highlight key features, benefits, and unique selling points. - Developing Meta Ads & Landing Pages: Generate effective meta ad copy and optimize landing pages to enhance engagement and drive conversions. - Conducting Research & Development: Perform detailed product research, market analysis, and trend forecasting, focusing particularly on the US market to guide content creation. - Creating Off-Page Content: Write and publish articles, blogs, social bookmarks, and forum posts to boost traffic and raise brand visibility on external platforms. - Staying Updated on Trends: Keep abreast of content and market trends, specifically in the jewelry and e-commerce sectors, to produce relevant and appealing content for the target audience. - Crafting On-Page Content: Produce SEO-optimized content for product listing pages (PLP), blogs, and other key sections of the website. - Developing Content Strategy: Collaborate with marketing and creative teams to design content strategies that align with overall business objectives. - Conducting Website Audit: Regularly review and update website content to ensure relevance, accuracy, and effectiveness for an optimal user experience. Required Skills & Qualifications: - Bachelors or Masters degree in English, Mass Communication, or a related field is preferred. - Prior experience in copywriting or content creation, preferably in an e-commerce or digital marketing environment. - Strong writing and editing skills to create persuasive and engaging copy. - Sound understanding of SEO principles and their application in content creation. - Familiarity with tools such as Google Analytics, CMS platforms, and content management systems. - Proficiency in MS Office tools like Word, Excel, and PowerPoint. - Ability to analyze content performance data and leverage insights to optimize future content strategies. - Excellent organizational skills to manage multiple tasks and meet deadlines in a fast-paced setting. - Analytical mindset to evaluate content effectiveness and make data-driven improvements. - Effective communication skills, both written and verbal, to collaborate with cross-functional teams. - Creative thinker with a passion for storytelling and developing content that resonates with diverse audiences. This position offers a yearly compensation ranging from 3,00,000 to 5,00,000 INR and requires 1-2 years of experience. The role is based in Jaipur, Rajasthan, and is a full-time onsite opportunity.,

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2.0 - 6.0 years

0 Lacs

guwahati, assam

On-site

You will be working as a Website Manager in a financial services firm based in Guwahati. As a Website Manager, your primary responsibility will be to maintain and optimize the company website. This full-time on-site role involves tasks such as web analytics tracking, content management, overseeing e-commerce operations, web design, and general project management. Collaboration with various departments will be essential to ensure that the website aligns with company goals and user needs. You should possess skills in web analytics and content management, project management, and e-commerce experience. Proficiency in web design, SEO, and web traffic metrics is also required. Problem-solving and analytical skills are crucial, along with strong communication and teamwork abilities. Experience with CMS tools like WordPress is preferred. A Bachelor's degree in Computer Science, Information Technology, or a related field is necessary for this role. Join us in this exciting opportunity to contribute to the growth and success of our company through effective website management.,

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8.0 - 12.0 years

0 Lacs

maharashtra

On-site

We are seeking a dynamic and strategic content leader who can take charge of the entire content function for websites, long-form writing, and editorial content strategies for brands. If you possess the ability to think like a storyteller, write like a strategist, and design like a UX architect, then this role is tailored for you. Your primary responsibilities will include setting the content vision for websites by integrating brand storytelling, SEO, user requirements, and business objectives. You will be tasked with transforming abstract brand narratives into cohesive web journeys and compelling messaging hierarchies. Embracing a systems-thinking approach, you will oversee how content is organized, produced, and expanded. Collaborating closely with UX, design, and development teams, you will contribute to the creation of content-driven wireframes, information architecture, and sitemaps. By developing content matrices, you will provide guidance on how each page or module should be crafted and structured. Your strategy will involve planning content in a modular manner to ensure flexibility across CMS tools and future updates. As a leader in tone of voice, you will define and document it while ensuring its consistent application. You will be responsible for producing or overseeing the creation of impactful content for key pages such as home, about, product, and landing pages. Establishing clear editorial workflows will be crucial to guarantee error-free, high-quality content. In the realm of SEO and performance, you will spearhead a robust SEO content strategy utilizing tools like SEMrush, Hotjar, and Search Console. Monitoring performance metrics, refining content iteratively, and ensuring the website drives desired results will be part of your mandate. Integrating AI tools into the content workflow for tasks like ideation, versioning, quality assurance, and audits will be another facet of your role. You will play a pivotal role in enhancing team efficiency without compromising on the human touch. Your leadership responsibilities will involve mentoring and managing a team of writers, fostering collaboration across various functions, and showcasing your vision through presentations and internal/external communications. Conducting regular performance evaluations of your team members will be essential for their growth and development. To excel in this role, you should possess 8-12 years of experience in digital content, with a minimum of 3 years leading website projects from inception to completion. A robust portfolio showcasing site revamps, product pages, brand storytelling, or UX content work is required. Proficiency in tools like Figma, Notion, WordPress, SEMrush, and generative AI platforms is essential. Strong presentation and storytelling skills are crucial, along with a penchant for structure and strategic thinking, not just content creation. The ideal candidate will hold a B.A. in Creative Writing, Communication Arts, or a related field, coupled with at least 8 years of non-technical experience in an advertising agency or web development firm, including team management expertise. At Interactive Avenues, we are committed to making advertising more insightful for brands by leveraging top-tier talent to address the challenges of the digital marketing landscape. We seek individuals whose values align with our core principles: authenticity, results-oriented, boldness, and insightfulness. As an employee of Interactive Avenues, you can anticipate a nurturing work environment that supports your professional growth, values your well-being, and fosters a culture of creativity and collaboration. Join us in creating a workplace where you can thrive and produce exceptional work.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Content Associate at noon, you will be an integral part of our team that is dedicated to revolutionizing technology in the Middle East. Our goal is to redefine the possibilities of digital products and services, with a strong focus on customer satisfaction and efficiency. At noon, we are committed to delivering to every door every day, and we are seeking individuals who can contribute to our mission with speed, accuracy, and creativity. Your primary responsibility will involve managing the content on our hyper-local delivery platform, Noon Minutes. This includes creating and updating product listings, images, and descriptions to ensure that all content on the app is accurate and aligns with our guidelines. Your keen attention to detail and strong communication skills will be crucial in maintaining the quality and consistency of our content in a fast-paced environment driven by consumer needs. Key Responsibilities: - Content Management: Create, upload, and maintain in-app content such as product listings and images. - Quality Assurance: Review and verify all app content for accuracy and adherence to brand guidelines. - Error Handling: Monitor the app for any content errors, missing information, or outdated elements, and promptly address them to enhance user experience. To excel in this role, you should have: - Experience with software tools like Photoshop and Figma. - Strong attention to detail and the ability to work efficiently under tight deadlines. - Minimum 1-2 years of experience in content management. - Proficiency with CMS tools and platforms, as well as familiarity with image editing software like Photoshop or Figma. Successful candidates at noon will possess high standards, a strong work ethic, and a proactive approach to problem-solving. Adaptability, a willingness to learn, and the courage to think innovatively are qualities that will set you apart in our dynamic and fast-paced environment. If you are ready to be part of a team that values initiative, creativity, and continuous improvement, noon could be the perfect place for you to thrive and grow.,

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3.0 - 5.0 years

3 - 4 Lacs

Mohali

Work from Office

Position: Content Writer Experience: Minimum 23 years Location: Mohali Type: Full-time (In-office) About the Role We're looking for a dynamic Content Writer who can do more than just write, someone who understands how to make content work across platforms and teams. This is a role for someone with a flair for words, a pulse on digital trends, and a natural knack for coordination and execution. From crafting scroll-stopping copy to managing social calendars and collaborating across departments, youll be at the heart of our storytelling engine. Key Responsibilities As a Content Writer , you will: Craft compelling copy for social platforms. Ideate and write scripts for reels, carousels, and short-form video content. Develop and manage content calendars across multiple brands. Collaborate closely with internal departments, designers, and marketing teams to ensure timely execution of content and campaigns. Adapt long-form content (blogs, articles, newsletters) into social-friendly, bite-sized formats. Monitor trends, conduct research, and keep content relevant and relatable. Align content strategies with brand messaging, platform algorithms, and campaign goals. Coordinate with diverse teams and clients for work execution. Who You Are A strong storyteller with a creative mindset and attention to detail. An efficient multitasker who can write, plan, and coordinate in equal measure. A team player who thrives in a collaborative, fast-paced, multi-brand environment. Someone who keeps an eye on whats trending and how to tap into it smartly. A proactive executor who can own deadlines and keep things moving. Qualifications Bachelors degree in communications, Journalism, English, Marketing, or a related field. 23 years of experience in content writing, copywriting, or social media content management. Excellent command of English (written and spoken). Strong understanding of digital and social media platforms, formats, and engagement tactics. Knowledge of SEO and CMS tools is a plus. Prior experience in content coordination or working with cross-functional teams is preferred. Interested candidates either apply to the post or email your resume to cv@jcblgroup.com

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10.0 - 16.0 years

12 - 22 Lacs

Chandigarh

Remote

Project Manager Digital Experience & Martech Delivery Remote Shift -4pm - 1AM Immediate Joiners R Job Summary The Project Manager will lead digital marketing and web delivery projects across digital ecosystem. This role requires strong organizational, communication, and stakeholder management skills to ensure timely, high-quality execution of martech and experience initiatives. Key Responsibilities Plan, manage, and drive delivery of cross-functional digital projects across marketing, UX, analytics, and engineering. Serve as primary point-of-contact across stakeholder groups and align efforts with business goals. Create and maintain detailed project plans, sprint backlogs, and RAID logs. Track dependencies, identify risks early, and remove blockers to ensure consistent progress. Facilitate sprint ceremonies, status meetings, and milestone reviews. Maintain project documentation and deliver performance reporting for leadership. Align martech and digital strategies with tactical delivery objectives. Required Skillset & Experience Minimum 5 years of experience in digital project management, preferably in enterprise settings. Solid understanding of digital marketing, martech platforms, and website development lifecycle. Proven ability to manage multi-stakeholder environments and cross-functional teams. Strong organizational and documentation skills. Familiarity with Agile and Scrum methodologies. Technology Platforms & Tools JIRA / Confluence Workfront / Smartsheet Adobe Experience Cloud CMS Tools (AEM, WordPress, etc.) Agile Boards / Kanban Systems

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3.0 - 7.0 years

3 - 7 Lacs

Noida, Uttar Pradesh, India

On-site

Responsibilities: Simultaneously handle multiple PHP projects Manage the PHP project team, ensuring creation of elegant and practical solutions Analyze system specifications and assign tasks to team members accordingly Ensure timely completion of all projects Take complete ownership of entire project lifecycles Guide and support project team members Prepare and maintain project documentation as needed Interact with clients to understand their needs and expectations Job Qualifications: Minimum 3 years of experience in web development Full-time degree: B.Tech, M.Tech, or MCA Strong knowledge of PHP, HTML, XML Expertise in CMS tools Solid understanding of managing teams and multiple concurrent projects Experience in project analysis and execution Excellent verbal and written communication skills Ability to lead in a collaborative and team-oriented environment.

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3.0 - 5.0 years

3 - 5 Lacs

Noida, Uttar Pradesh, India

On-site

Responsibilities: Simultaneously handle multiple PHP projects Manage the PHP project team, driving creation of efficient and practical solutions Analyze system specs and translate them into actionable tasks for team members Ensure timely and successful completion of projects Independently handle end-to-end project responsibilities Guide and mentor team members Prepare project documentation as required Interact with clients to gather and understand project requirements Job Qualifications: Minimum 3 years of experience in web development Must hold a full-time B.Tech, M.Tech, or MCA degree Strong knowledge of PHP, HTML, XML Expertise in CMS tools Experience in leading teams and handling 47 projects simultaneously Proficient in project analysis and planning Excellent communication and collaboration skills Ability to lead and motivate team members in a cooperative work environment

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3.0 - 8.0 years

3 - 8 Lacs

Noida, Uttar Pradesh, India

On-site

Simultaneously handle multiple PHP projects. Manage the PHP project team, promoting the creation of elegant, practical solutions to meet the company's business goals. Analyze system specifications and translate system requirements to task specifications for team members. Ensure timely completion of projects. Handle entire projects autonomously. Guide and mentor team members. Prepare project documentation as needed from time to time. Interact with clients to understand the needs and requirements of the projects. Should have at least 3 years of experience in web development with B-Tech, M-Tech or MCA degree (full time). Must have strong knowledge of PHP, HTML, XML. Must be experienced with CMS tools. Should be capable of handling 47 projects simultaneously. Must have experience in project analysis. Excellent communication skills required. Ability to motivate staff

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1.0 - 3.0 years

2 - 3 Lacs

Noida, Sector 63

Work from Office

Were looking for a creative and detail-oriented Content Writer to produce clear, engaging, and SEO-friendly content for our digital platforms. Youll write blog posts, website copy, social media content, and more to help grow our brand and connect with our audience. Responsibilities: 1. Write and edit content for web, blog, email, and social media 2. Ensure all content is SEO-optimized and on-brand 3. Research topics and stay updated on industry trends 4. Collaborate with marketing and design teams 5. Proofread and fact-check content before publishing Requirements: 1. content writing or copywriting experience 2. Excellent writing, grammar, and editing skills 3. Basic understanding of SEO and digital marketing 4. Portfolio of writing samples required 5. Familiarity with CMS tools is a plus

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1.0 - 3.0 years

1 - 3 Lacs

Mumbai, Maharashtra, India

On-site

Research or Financial industry-related topics (combining online sources, interviews and studies) Write clear marketing copy to promote our products/services Prepare well-structured drafts using available content management systems Proofread and edit blog posts before publication. Submit work to higher management for input and approval Coordinate with marketing and design teams to illustrate articles, social media copies and videos Conduct simple keyword research and use SEO guidelines to increase web traffic Identify customers needs and gaps in our content and recommend new topics. Ensure all-around consistency (style, fonts, images and tone) Update website and app content as needed Strong analytical and problem-solving skills Collaborative and result oriented Structured approach of thinking and execution Experience in working in agile practices

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2.0 - 5.0 years

2 - 5 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Key deliverables: Develop support content across Help Center, chatbot, IVR, video, and agent scripts Implement cohesive content strategies aligned with business and brand objectives Collaborate with cross-functional teams to align content with product goals Use analytics to optimize content and address customer pain points Role responsibilities: Act as POC for the CX content function within the business unit Ensure brand tone and customer education across all support touchpoints Incorporate user insights to improve experience and content quality Communicate with stakeholders to manage expectations and align deliverables

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