Posted:2 months ago|
Platform:
On-site
Full Time
v Handling with Alerts.
v Sending Reports has per the shift.
v Temple monitor.
v Provide customer support
v Support to Engineers.
v Raise Internal Tickets for issues.
v Provide customer support for resolution to client issue.
v Daily communicates with different branches for faulty sensors.
v Keep monitoring and hand daily alerts portal.
v Keep recording for branches.
v send daily report.
v Maintain customer contact person list for easy communication.
v Handle customer complaints or concerns and escalate when necessary.
v Coordinate with relevant departments to resolve issues effectively.
v Provide timely and fast resolution to client issue.
v Keep tracking on issues raised from client.
v Handle customer mails and escalate.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
Integrated Active Monitoring Pvt. Ltd.
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