433 Cmmi Jobs - Page 4

Worker Sub-Type: Regular Job Description: BlackBerry QNX is a trusted supplier of safe and secure operating systems, hypervisors, frameworks and development tools, and provides expert support and services for building the world s most critical embedded systems. The company s technology is trusted in more than 235 million + vehicles and is deployed in embedded systems around the world, across a range of industries including automotive, medical devices, industrial controls, transportation, heavy machinery and robotics. BlackBerry QNX software and development tools are standards-based and enable companies to adopt a scalable software platform strategy across product lines and business units. The BlackBerry QNX software portfolio, including our safety pre-certified product versions, is purpose built for embedded systems and scales to support everything from single-purpose devices to highly complex, mixed-criticality platforms. Are you the person we are looking for? You will: Work with cross-functional, global teams in a fast-paced and dynamic environment. Plan and ensure optimum use of shared resources, administering and monitoring use against budget. Direct the compilation of required data, including budget, time constraints, contracts & technical data. Develop detailed schedules for major or complex projects, detailing all activities required for successful completion. Be accountable for and mitigating risk factors to ensure successful completion of major or complex projects. Arrange the distribution of work packages to the responsible function within the company and/or external contractors ensuring awareness of and commitment to project requirements. Write or contribute to the writing of new contracts for external contractors is an asset. Monitor progress throughout the project cycle, ensuring cost and time constraints are met and acting to ensure problem resolution, as necessary. Interface with software developers, group leaders, contractors and others outside the company to obtain or provide program, technical and progress data. Liaise with internal departments including Finance, Marketing and Sales and externally with Engineering Services customers and contractors. You will have the following skills & experience: Bachelor s degree in Engineering, Computer Science, Mathematics or equivalent experience Proven experience in technical program/project management OR proven experience as a Software Developer with extensive experience in C, C++, Java, or other equivalents and with direct customer facing interaction. Technical supervisory experience with people or projects. Knowledge of UNIX-based operating systems. Project planning and management, decision making, problem solving. Knowledge of applicable programmatic/technical procedures and specifications; awareness of program contractual processes. Effective leadership, innovation, analysis and communications. Software implementation project management experience, planning and deployments in an AGILE environment. Used to managing multiple concurrent projects with different time frames. Software development experience, ideally in the Embedded and RTOS Market. If you have experience with any of these, then great! It s not essential Experience managing commercial implementation projects in the Embedded and RTOS Market. Any direct experience with QNX. Direct experience with implementing a software development organizations compliance to 2 of the 8-following quality-related standards: ISO 9001 SEI-CMMI IEC 61508 IEC 62304 SPICE ISO/IEC 15504 Common Criteria ISO 15408 ISO 26262 20180325 Your work will affect millions of users and be essential to the success of QNX. Imagine what you could do at QNX! Scheduled Weekly Hours: 40

Worker Sub-Type: Regular Job Description: QNX is a trusted supplier of safe and secure operating systems, hypervisors, frameworks and development tools, and provides expert support and services for building the world s most critical embedded systems. We are the embedded experts. BlackBerry QNX was born in embedded, and provides time-tested and trusted foundation software, including our deterministic microkernel real-time operating system (RTOS), safety-certified products, middleware and security solutions, all purpose-built for embedded systems. QNX software is trusted by more than 68% of the Electric Vehicle market by volume , 2 4 of the top 25 EV manufacturers and is running in more than 255 million + vehicles globally. Our foundation products have been pre-certified to ISO 26262 ASIL D and we offer a broad range of board support packages, professional services, AUTOSAR adaptive support and middleware solutions - from acoustic management , to digital cockpits to advanced driving assistance (ADAS) - to accelerate development and help OEMs meet Start of Production (SOP) dates. Are you the person we are looking for? Our customers count on us to convert awesome ideas into great products and services. The QNX Board Support Package (BSP) Team is looking for a Senior Driver Developer to design and implement the next generation computing platforms in Automotive & other general embedded verticals. You will be part of a development team responsible for creating software drivers to support next-gen hardware peripherals on some of the most advanced hardware platforms available. You must be someone with ideas and real passion for software delivered to maximize reuse, efficiency, and simplicity. In return for your skills, expertise and enthusiasm, we will provide you with an attractive compensation, a comprehensive benefits package and training opportunities. We have some of the brightest minds working on cutting edge platforms at QNX. Join us and you ll become part of a team that is already leading the way and there is no telling what you could accomplish. You will have: A successful track record of developing drivers for various hardware peripherals including the adaptation of existing drivers for embedded platforms. Proven aptitude for BSP development such as board bring up, enhancement of existing software and performance tuning. Enthusiastic about developing new driver architectures to support future hardware peripheral advancements. Focused on ensuring software is held to our quality standards Interest in opportunities to develop software under specialised safety standards such as ISO26262, IEC61508 etc. You will have the following technical skills & experience: Bachelor s degree in Computer Science, Computer Engineering or equivalent experience in embedded system programming. Software development experience according to established V-Model driven frameworks (e.g. CMMI, ASPICE etc). In-depth knowledge of C, C++ and/or RUST programming languages. Hands on development experience using embedded operating systems (QNX, Linux, GreenHills, VXworks) Prior experience in driver development (bootloader , serial driver, network stacks, storage or complex busses like PCIe, USB) Experience writing software for major processor architectures (ARM, x86, PPC, etc.) Familiar with functional safety standards and its processes in software development (e.g. ISO26262, IEC61508 etc). Hands-on experience with Process Frameworks e.g. V-Model, CMMI or ASPICE. Software Architecture skills with standardized modelling languages (e.g. SysML, UML, etc) would be a standout skill. Imagine what you could do at QNX! #LI-KH1 Scheduled Weekly Hours: 40

About IRIS Software IRIS Software Inc. is a professional software services organization that delivers high quality and cost effective solutions to businesses globally. Our customers include Fortune 100 businesses and mid-sized firms across Financial Services, Life Sciences, Logistics & Distribution and High Tech industries. We leverage best-of-breed technologies and flexible engagement models to deliver value for our customers businesses. We are a high growth setup with 4000+ people based out of our offices in India, US and Canada. We are strategic partners to over 25 of the Fortune 100 companies and our consistent strive to achieve the highest levels of customer satisfaction has translated into long-standing relationships and a preferred-partner status with many of our customers. Over the years, more than 90% of our customers have chosen to engage with us for repeat business. IRIS is a quality and security focused organization. We have been appraised at Level 5 of the CMMI Institute’s Capability Maturity Model (CMMI®) and have been certified to ISO 9001:2015. Our Information Security Management framework is aligned and certified to ISO 27001:2013 and SOC2 Type II. For more details visit us at https://www.irissoftware.com Job title Senior Analyst Experience 6 -11 years Location of Job Noida Job Specification: Can be mix of delivery management, quality function of a software development organization Should have Knowledge of software process implementation, Audits, Metrics and technology assimilation Thorough knowledge of CMMI for services, V models and implementation Thorough knowledge of Metrics Good knowledge of process definition and maintenance of QMS/ SPDBs Ability to drive Quality in a projects Ability to work in multi-cultural, international teams, good communication & presentation skills High inter-personal skills Strong communication skills Knowledge on statistical techniques for process improvement In-depth knowledge of Software Engineering, Project Management Lifecycles, Agile Scrum, Kanban, DevOPS, Continuous improvement and QA lifecycles Understanding of QMS Understanding of tools such as JIRA, Service now, TFS, Microsoft Project, VSS, Sonar cube, Fisheye, Jenkins, and all Office Tools Strong Interpersonal and relationship building skills Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills Good understanding of High Maturity practices and tools used in High Maturity processes Responsibilities: Provide facilitation to projects and manage continued sustenance to QMS Conduct SQA reviews and ensure process compliance in projects Conduct QMS trainings Collect and report metrics data from projects Review / write assigned processes / CRs Participate in senior management review of projects Participate in innovation program as Innovation facilitators for delivery and enabling function Participate in conducting ideation session Mentor PMs to in identifying risks,- data analysis, innovations etc. Conduct QMS trainings Collect and report metrics data from projects Review / write assigned processes / CRs Ensure an environment of Zero surprises by identifying risks while conducting reviews and highlight to Delivery and Delivery Excellence leadership Follow up with projects to ensure closure of action items of CSAT, Escalations/Complaints Participate in Project team meetings Participate in Project Causal Analysis meetings Ensure formal Configuration Management of QMS documents and other documents Ability to proactively call out issues and risks and provide solutions Provide guidance to project teams on the relevant software engineering and project management practices for optimum results Ensure best practices are captured and shared in organization Work closely with PMs, SPMs and ADMs to ensure the right models are implemented for engagements Articulate contractual risks and work with senior management to mitigate the same Drive improvements for the respective BU Strong facilitation skills with an ability to respond to immediate and urgent requests

As an Advanced Quality Engineer (AQE) assuring the quality and reliability of our state-of-the art Connected Lighting & Controls Systems, the backbone of IoT and many other modern building systems. The AQE facilitates the Quality Management processes within R&D, enforcing best practices defined by Signify s Quality System, and champions the major quality pillars related to software & hardware design and development, supplier management, and industrial processes. we're on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch! What you'll do Integral Accountable as a lead for all E2E Quality deliverables in the NPDL Process and Fast track development projects by team. Define and drive execution of the quality management processes within development projects, focusing on critical elements such as: Customer Requirements, Quality Targets, Continuous Improvements for Operational Excellence, adherence to Compliance & Sustainability aspects, Supplier Quality, Critical-To-Quality & Robust Design aspects, Product Risk Management (DFMEA, Maturity Grid), Quality Tests & Integration of all System Components. Report regularly on progress, to all relevant stakeholders within R&D and Business. Advise the Project Leader and management on Quality related milestone decisions. Lead problem-solving activities for internal and Customer concerns relating to assigned responsibilities and documenting all actions in the required format (eg 8D). Ensure project documentation review and authorization. Act as DfSS ambassador. Your qualifications Technical: Technical Academic/University degree (B.E/M.E/B.Tech / M.TEch) or higher degree in software engineering, information technology, or relative discipline. At least 8-12 years experience as a Software professional, or a Quality professional with Software background with an affinity to Hardware/Firmware. Detailed knowledge of the theory and principles of Quality Assurance methods and tools (eg DfSS, APQP, etc) and Software Methodologies (SAFe and CMMi) Experience in Risk Analysis and Root cause analysis (RCA, FMEA, 8D, 5 Why, etc). Experience with development tooling (JIRA, Confluence) and Software Quality Tooling (SonarQube, TIOBE). Ability to apply the appropriate statistics to give contents to fact-based decision making. Familiar with DfSS tools (eg DOE s and modelling), SWQ KPI s & CI / CD best practices. Strong analytical skills. Behavioural: Team player and coach. Demonstrated ability to influence a project team. Good communicator and presenter, willing to listen and speak-up. Strong collaborator who keeps stakeholders and team members informed, maintains continuous collaborative process, and drives key initiatives. Demonstrates strong Leadership in both proactive and reactive Quality management. Ability to influence stakeholders on Quality. Result driven, pragmatic mindset, with attention to detail whilst keeping focus on Big Picture.

Our customers count on us to convert awesome ideas into great products and services. The QNX Board Support Package (BSP) Team is looking for a Senior Driver Developer to design and implement the next generation computing platforms in Automotive other general embedded verticals. You will be part of a development team responsible for creating software drivers to support next-gen hardware peripherals on some of the most advanced hardware platforms available. You must be someone with ideas and real passion for software delivered to maximize reuse, efficiency, and simplicity. In return for your skills, expertise and enthusiasm, we will provide you with an attractive compensation, a comprehensive benefits package and training opportunities. We have some of the brightest minds working on cutting edge platforms at QNX. Join us and you'll become part of a team that is already leading the way and there is no telling what you could accomplish. You will have: A successful track record of developing drivers for various hardware peripherals including the adaptation of existing drivers for embedded platforms. Proven aptitude for BSP development such as board bring up, enhancement of existing software and performance tuning. Enthusiastic about developing new driver architectures to support future hardware peripheral advancements. Focused on ensuring software is held to our quality standards Interest in opportunities to develop software under specialised safety standards such as ISO26262, IEC61508 etc You will have the following technical skills experience: bachelors degree in Computer Science, Computer Engineering or equivalent experience in embedded system programming. Software development experience according to established V-Model driven frameworks (eg CMMI, ASPICE etc). In-depth knowledge of C, C++ and/or RUST programming languages. Hands on development experience using embedded operating systems (QNX, Linux, GreenHills, VXworks) Prior experience in driver development (bootloader , serial driver, network stacks, storage or complex busses like PCIe, USB) Experience writing software for major processor architectures (ARM, x86, PPC, etc) Familiar with functional safety standards and its processes in software development (eg ISO26262, IEC61508 etc). Hands-on experience with Process Frameworks eg V-Model, CMMI or ASPICE. Software Architecture skills with standardized modelling languages (eg SysML, UML, etc) would be a standout skill.

Our customers count on us to convert awesome ideas into great products and services. The QNX Board Support Package (BSP) Team is looking for a Senior Driver Developer to design and implement the next generation computing platforms in Automotive other general embedded verticals. You will be part of a development team responsible for creating software drivers to support next-gen hardware peripherals on some of the most advanced hardware platforms available. You must be someone with ideas and real passion for software delivered to maximize reuse, efficiency, and simplicity. In return for your skills, expertise and enthusiasm, we will provide you with an attractive compensation, a comprehensive benefits package and training opportunities. We have some of the brightest minds working on cutting edge platforms at QNX. Join us and you'll become part of a team that is already leading the way and there is no telling what you could accomplish. You will have: A successful track record of developing drivers for various hardware peripherals including the adaptation of existing drivers for embedded platforms. Proven aptitude for BSP development such as board bring up, enhancement of existing software and performance tuning. Enthusiastic about developing new driver architectures to support future hardware peripheral advancements. Focused on ensuring software is held to our quality standards Interest in opportunities to develop software under specialised safety standards such as ISO26262, IEC61508 etc You will have the following technical skills experience: bachelors degree in Computer Science, Computer Engineering or equivalent experience in embedded system programming. Software development experience according to established V-Model driven frameworks (eg CMMI, ASPICE etc). In-depth knowledge of C, C++ and/or RUST programming languages. Hands on development experience using embedded operating systems (QNX, Linux, GreenHills, VXworks) Prior experience in driver development (bootloader , serial driver, network stacks, storage or complex busses like PCIe, USB) Experience writing software for major processor architectures (ARM, x86, PPC, etc) Familiar with functional safety standards and its processes in software development (eg ISO26262, IEC61508 etc). Hands-on experience with Process Frameworks eg V-Model, CMMI or ASPICE. Software Architecture skills with standardized modelling languages (eg SysML, UML, etc) would be a standout skill.

Job Title: PCQA Consultant Primary skills: CMMI v 2.0, ISO 9001:2015, ISO 27001:2022 Secondary skills: GDPR, MSA/SOW, ESG Location: Hyderabad (Mindspace#12B) Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc Experience: 5+ yrs Job Description: Very good implementation experience on CMMI v 2.0, ISO 9001:2015, ISO 27001:2022 Good Knowledge on GDPR Knowledge in Agile, SDLC and STLC Conduct monthly audit compliance checks for the assigned projects (Dev, MS and Testing) Facilitate and communicate with Project Managers on process implementation For any non-conformities in process compliance during the monthly audits/internal audits, liaise with the Project Managers and close the non-conformities Collate the project metrics, analyze those metrics and for any deviations from the defined objectives, ask the PMs to prepare corrective actions Review project specific documents viz., MSA/SOW, other technical documents etc. Timely preparation of status reports, metrics report Very good communication skills. ESG ( Environmental, Social and Governance) Knowledge in CMMi High Maturity concepts and implementation will be added advantage.

> Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Technical Consulting. Experience: 5-8 Years.

> Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Spring Boot. Experience: 5-8 Years.

> Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Enterprise Platform Engineering FrontEnd. Experience: 5-8 Years.

> Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack Java Enterprise. Experience: 5-8 Years.

> Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: MongoDB. Experience: 5-8 Years.

> Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: EDI. Experience: 5-8 Years.

> Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack Java Enterprise. Experience: 5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Enterprise Platform Engineering Backend. Experience: 5-8 Years.

Contribute to the review of customer technical requirement documents. Build out Test plans and schedules for software development projects. Agree timelines and schedules with technical lead. Monitor and report on progress. Mentor and coach Test resources. Participate in testing if and when required Work with other managers to schedule the time of subject matter experts for test events if and when required Contribute to the development and refinement of the in house development processes Ensure that testing processes and procedures are agreed with stakeholders, documented and published Own and deliver the software automation strategy for software and firmware Plan, manage and report any system test events using external facilities Ensure the status of tickets in JIRA reflect the most recent changes in the project Co-ordinate the release management process of software and firmware releases Ownership of test documentation at a system level, seeking feedback from users and updating on a regular basis as required Supporting the production teams during system or hardware functional testing Combination of hardware and software experience with knowledge of Electronic devices andoubleshooting, hands on Core Skills Degree in a computer related discipline 8+ years industry experience in a Test Engineering role Linux and windows environment experience Experienced in test process definition and implementation Excellent debugging, troubleshooting and problem solving skills and attention to detail Excellent verbal and written communication skills Experience in JIRA or similar test defect/case tracking tool Excellent verbal and written communication skills Experience in designing, developing, executing and reporting on performance tests Experience with internet protocols including UDP and TCP/IP STQB qualification Familiarity with embedded systems

Delivery Assurance Associate ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Delivery Assurance Associate The Delivery Assurance Associate will serve as a key member of our Delivery Assurance Group, responsible for instantiating delivery assurance with experts who actively partner with delivery teams to bring innovation and ensure consistent adoption of technology delivery best practices across ZS. The role involves working closely with various stakeholders, defining process, enabling process implementation analyzing process compliance ensuing CMMI maturity and compliance, and providing input into the development and maintenance of DAG and risk scores. The candidate will also assist in the management of DAG assets and contribute to various delivery assurance related initiatives and special projects. What You'll Do Perform periodic project audits / reviews for the project delivery process based on CMMI (Capability Maturity Model Integration) process areas and report non compliances, best practices followed Highlight potential delivery risks and compliance issues for the project milestones Participate in project milestone release readiness review and provide sign offs Assist in QRM cadence planning and work closely with QRM Leads ensuring effective risk management and mitigation throughout lifecycle of projects Conduct trainings on QMS process assets and awareness on best practices Maintain and ensure project process maturity (CMMI Level 3) adherence for ensuring Capability Maturity Model Integration (CMMI) v2.0 Development & Services appraisal and accreditation process Guides and train project teams on Project Management and Delivery Excellence best practices and supporting project management tools such as Atlassian JIRA, Confluence, Microsoft Enterprise Project Management (EPM) & BT Estimation tool As a DAG partner work with project teams to bring in innovation ensure consistent adoption of technology delivery best practices Showcase expertise on Software Quality Management framework such as CMMI Development, CMMI Services and focus on performance and continuous improvement at project as well as organization level Enhance Delivery and Operations maturity through close engagement and planned intervention across all project phases Coaching and training the project team members on focus areas such as Agile project delivery methodology and supporting tool stack Definition and regular enhancement of enterprise level Quality Management System aka Enterprise Delivery Framework (EDF) supporting Development (Waterfall, Agile) as well as Operations projects (Services delivery methodology. What You'll Bring Bachelor's degree in IT or relevant field with a strong academic record. A minimum of 2 years of experience in Delivery Assurance and Quality Management Knowledge and experience in Software Quality Management & Software Quality Standards Through understanding and implementation experience of CMMi 2.0 framework for Dev & Services Proficiency in MS Office, including Word, Excel, and PowerPoint. Experience with Project management tools (e.g., Atlassian JIRA, Confluence, MS project ) and Quality Assurance tools CMMi implementation experience (Maturity level 3 at minimum/ High maturity implementation experience preferred ) Familiarity with Pharma compliance and regulations - CFR Part 11/GXP Strong communication skills, both written and verbal, for reporting and interacting with stakeholders. Ability to work independently and as part of a team Willingness to adapt to evolving industry standards and technologies Ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability Proven ability to work creatively and analytically in a problem-solving environment Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law . To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

Delivery Assurance Associate ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Delivery Assurance Associate The Delivery Assurance Associate will serve as a key member of our Delivery Assurance Group, responsible for instantiating delivery assurance with experts who actively partner with delivery teams to bring innovation and ensure consistent adoption of technology delivery best practices across ZS. The role involves working closely with various stakeholders, defining process, enabling process implementation analyzing process compliance ensuing CMMI maturity and compliance, and providing input into the development and maintenance of DAG and risk scores. The candidate will also assist in the management of DAG assets and contribute to various delivery assurance related initiatives and special projects. What You'll Do Perform periodic project audits / reviews for the project delivery process based on CMMI (Capability Maturity Model Integration) process areas and report non compliances, best practices followed Highlight potential delivery risks and compliance issues for the project milestones Participate in project milestone release readiness review and provide sign offs Assist in QRM cadence planning and work closely with QRM Leads ensuring effective risk management and mitigation throughout lifecycle of projects Conduct trainings on QMS process assets and awareness on best practices Maintain and ensure project process maturity (CMMI Level 3) adherence for ensuring Capability Maturity Model Integration (CMMI) v2.0 Development & Services appraisal and accreditation process Guides and train project teams on Project Management and Delivery Excellence best practices and supporting project management tools such as Atlassian JIRA, Confluence, Microsoft Enterprise Project Management (EPM) & BT Estimation tool As a DAG partner work with project teams to bring in innovation ensure consistent adoption of technology delivery best practices Showcase expertise on Software Quality Management framework such as CMMI Development, CMMI Services and focus on performance and continuous improvement at project as well as organization level Enhance Delivery and Operations maturity through close engagement and planned intervention across all project phases Coaching and training the project team members on focus areas such as Agile project delivery methodology and supporting tool stack Definition and regular enhancement of enterprise level Quality Management System aka Enterprise Delivery Framework (EDF) supporting Development (Waterfall, Agile) as well as Operations projects (Services delivery methodology. What You'll Bring Bachelor's degree in IT or relevant field with a strong academic record. A minimum of 2 years of experience in Delivery Assurance and Quality Management Knowledge and experience in Software Quality Management & Software Quality Standards Through understanding and implementation experience of CMMi 2.0 framework for Dev & Services Proficiency in MS Office, including Word, Excel, and PowerPoint. Experience with Project management tools (e.g., Atlassian JIRA, Confluence, MS project ) and Quality Assurance tools CMMi implementation experience (Maturity level 3 at minimum/ High maturity implementation experience preferred ) Familiarity with Pharma compliance and regulations - CFR Part 11/GXP Strong communication skills, both written and verbal, for reporting and interacting with stakeholders. Ability to work independently and as part of a team Willingness to adapt to evolving industry standards and technologies Ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability Proven ability to work creatively and analytically in a problem-solving environment Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law . To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

Software Quality Assurance Engineer with hands-on experience in Quality Management Systems including ISO 9001:2015 and ISO 27001 (added advantage). Expertise in implementing and managing knowledge in CMMi process for IT projects, and Agile Scrum methodologies. Internal Auditor Certification in relevant standards, especially CMMI and Agile Scrum frameworks, with practical experience in conducting internal audits. Knowledge and experience in Configuration and Requirement Management activities such as CMP review & update, Configuration Management Audits, and Release Audits. Ability to drive business excellence and continuous process improvement initiatives. Strong skills in conducting Root Cause Analysis (RCA), Problem Solving, Process Mapping, Value Stream Mapping (VSM), and implementing process improvements. Roles and Responsibilities Software Quality Assurance engineer with knowledge in QMS such as ISO 9001: 2015 and expertise in implementing & managing CMMI level 5 and working in Agile scrum environments

Job Summary The ideal candidate will have a robust skill set particularly in Jenkins uDeploy GitHub actions Aws devops Nexus and Nexus IQ. Responsibilities The ideal candidate will have a robust skill set particularly in Jenkins uDeploy github actions Aws devops Nexus and Nexus IQ. The primary responsibilities will include managing and maintaining our continuous integration and continuous deployment (CI/CD) systems using Jenkins. They should be proficient in creating configuring and troubleshooting Jenkins pipelines to ensure smooth and efficient software delivery. Additionally experience with uDeploy is essential. The candidate will be responsible for automating and streamlining our application deployments ensuring that releases are executed seamlessly and without any hiccups. They should have a deep understanding of deployment strategies and the ability to manage complex deployment scenarios. Nexus skills are also crucial for this role. The candidate will be tasked with managing our artifact repository ensuring that all components are stored versioned and accessible as needed. They must be adept at configuring and maintaining Nexus repositories and troubleshooting any issues that may arise. Lastly knowledge of Nexus IQ is important. The candidate should be able to analyze and manage open-source components ensuring that all dependencies are secure and compliant with licensing requirements. They should have experience using Nexus IQ to identify and mitigate potential security risks in our software. This role requires a proactive individual with strong problem-solving skills and the ability to work collaboratively with various teams. They should possess excellent communication skills and be able to articulate complex technical concepts to both technical and non-technical stakeholders. Certifications Required Jenkins uDeploy GitHub actions Aws devops Nexus and Nexus IQ.

Job Description About Maruti Suzuki India Ltd. Company Profile: If you have travelled in India, taken a route to anywhere around this great nation, chances are you ve driven with us. For close to four decades now, Maruti Suzuki cars have been going places. A Joint Venture Agreement with Suzuki Motor Corporation of Japan in 1982 laid the foundations of Maruti Suzuki that we all see today. Today, Maruti Suzuki alone makes more than 2 million Maruti Suzuki family cars every year. We drive up head and shoulders above every major global auto company. We have built our story with a belief in small cars for a big future. The Maruti Suzuki journey has been nothing less than spectacular. We are looking for Program/ Project Managers who have the passion to change the landscape of the Automobile industry. Come Join the Dream Team! We have loads of exciting opportunities for you. CMMI Compliance Scrum Master Role Overview: We are seeking a highly skilled professional who can lead our department toward CMMI (Capability Maturity Model Integration) compliance while also serving as a Scrum Master to enhance Agile processes. The ideal candidate will be responsible for process improvement, ensuring adherence to CMMI frameworks, and facilitating Agile best practices to drive efficiency, quality, and continuous improvement. Key Responsibilities : CMMI Compliance Process Improvement: Lead the implementation and adoption of CMMI Level 3 best practices Develop, document, and enforce standard operating procedures to align with CMMI frameworks Conduct gap analysis and implement process improvements to achieve CMMI compliance Coordinate with teams to ensure audit readiness and facilitate CMMI appraisals Scrum Master Responsibilities: Facilitate Agile ceremonies (Daily Standups, Sprint Planning, Reviews, and Retrospectives) Remove impediments that hinder team progress and ensure continuous flow of work Promote a culture of collaboration, transparency, and self-organization Use Agile tools like JIRA, Confluence, Azure DevOps, etc. for backlog management and tracking Measure and improve team performance using Agile metrics like velocity and cycle time. Required Skills Experience: Process Improvement Compliance (CMMI) Agile Scrum Methodologies Stakeholder Management Communication Change Management Training Analytical Problem-Solving Skills Tools Technologies: JIRA, Confluence, Azure DevOps, Power BI (for reporting), etc. Why Join Us Opportunity to drive maturity and Agile transformation into a fast-paced environment Work with cross-functional teams to implement industry best practices Be part of a forward-thinking organization that values continuous improvement and innovation Qualifications BE / B Tech - Any Field + MBA - related field of work (preferred) Experience Relevant experience (of program management) : 4 - 8 years Behavioural Competencies Result Orientation, Learning Agility, Collaboration, Customer Centricity, Change Agility, Innovation New Ways of Working ELIGIBILITY CRITERIA - Eligible - Must have scored at least 60% marks or equivalent CGPA marks in 10th 12th / Diploma (if applicable) and Bachelors, and Masters (if applicable) - No rounding off marks is allowed. Only FULL Time and Regular education is eligible (10th / 12th / Diploma / Bachelors / Masters) Average Tenure (i.e. total years of experience divided by Number of companies worked for) - Should be 2 or more. Not Eligible: Any education from Distance learning or open school is not considered. Dual degree are not being considered

1 Job Title Senior Technical Lead/Deputy Group Manager 2 Reporting Functional reporting to :Deputy Group Manager/ Sr. General Manager Administrative reporting to : Sr. General Manager 3 Background i) Educational Qualification Essential: B.E / B. Tech in CS/ECE Minimum 60 % marks Desirable: M.Tech in CS/ECE Minimum 60 % marks ii) Experience Minimum: 10 Year(s) Maximum: 14 Year(s) iii) Age Limit Minimum: 32 Year(s) Maximum: 36 Year(s) 4 Job Role Responsibilities Role: Infotainment system software development, software integration with infotainment hardware, software specification creation, development coordination with supplier internal stakeholders, software validation at bench and vehicle level, 3 rd party certification, schedule management. Responsibilities: Lead the in-house infotainment software development team, fostering a culture of innovation and excellence. Oversee the full software development lifecycle, from concept to deployment, ensuring high-quality deliverables. Collaborate with cross-functional teams, including hardware engineers, UI/UX designers, and product managers, to define and achieve project objectives. Drive the adoption of best practices in software design, development, testing, and maintenance. Keep abreast of the latest trends and technologies in automotive infotainment and Android platforms. Manage budgets, timelines, and resources effectively to meet project milestones. Mentor and develop team members, providing guidance and support to ensure professional growth. Interface with suppliers, partners, and stakeholders to align development efforts with market needs and company goals. Ensure compliance with industry standards and regulations related to software and cybersecurity. Champion the integration of advanced features such as voice recognition (cloud and native), navigation, connectivity, and personalized services into infotainment systems. Creation of Request for Information (RFI)/Request for Quotation (RFQ) Control Spec/Hardware spec/Software spec Write, review and execute test cases Study of competitors models to identify new features and study for its deployment in MSIL models Coordination with allied business partners for development of Infotainment deployment in multiple models Schedule management in-line with vehicle schedule 5 Competency Requirements Technical/ Functional: Bachelor s or Master s degree in Computer Science, Software Engineering, or a related field. Minimum of 10 years of experience in infotainment and Android software development, with a proven track record in the automotive industry. Strong leadership skills with experience managing and motivating software development teams. Expertise in Android OS, application development, and the automotive software development process. Familiarity with modern software development tools and methodologies, such as Agile and DevOps. Excellent problem-solving abilities and a commitment to quality. Strong communication and interpersonal skills, with the ability to present complex technical information clearly and concisely. Knowledge of industry standards like Automotive Grade Linux (AGL), GENIVI, and relevant safety standards (e.g., ISO 26262). Profound experience in Electrical Software design development Hands on experience in development of Electrical/Electronic components with business partners Good understanding on Hardware Software architecture, OS (AAOS, Linux), HW components (SoC, Memory...), Interface with other vehicle ECUs (DCM, BCM, IPC..) Hands on experience of Infotainment CAN stacks, OTA, Hypervisor, functionality implementation Hands on experience in creating Requirement requirements for Infotainment (BT, Wi-Fi, Voice Assistant, HMI etc.) from end customer s perspective Profound knowledge on infotainment peripheral parts [Mic, Antenna, Speakers etc.] Profound experience for 3rd part certifications (Wireless Android Auto, CarPlay, Alexa). Hands on experience in testing infotainment parts at bench vehicle level Familiarity with modern software development certifications like ASPICE, CMMI levels etc. Hands on experience of bug identification resolution for Electrical Software issues Should have a natural zeal to understand technology trends in various cross-functional domains such as consumer electronics etc. Desirable Experience in creating automated HIL script for bench level evaluation Behavioral Positive attitude Proactive nature Effective team player Good communication and presentation skills Can take calculated risks in the benefit of MSIL Can strive for achieving win-win situation with internal external customers Study industry trends (global and domestic) and apply it in work-area Co-ordinate department activities and represent department / MSIL in forums

We are seeking a skilled and proactive Operations Engineer with 3 to 8 years of IT experience, including at least 3 years of relevant hands-on expertise in system operations, automation, cloud provisioning, and technical issue resolution. You will play a vital role in maintaining the stability, performance, and scalability of our infrastructure and applications, both on-prem and in the cloud. Key Responsibilities Manage and troubleshoot complex infrastructure and application issues across global environments. Provision, configure, and maintain systems in cloud environments including: Linux Administration Oracle Cloud Infrastructure (OCI) AWS Develop and maintain automation scripts using Python, Shell, or similar languages to reduce manual work and improve reliability. Support and manage applications built in Java, Python, and Ruby at scale. Design, implement, and optimize configuration management and automation tools: Ansible Puppet Jenkins Docker Kubernetes, etc. Monitor system performance and availability using modern observability and alerting tools: Nagios Prometheus Grafana PCP Ensure system security, performance tuning, and patch management across various environments. Collaborate with development, QA, and infrastructure teams to streamline CI/CD pipelines and operational workflows. Participate in a global 24x7 on-call rotation and incident response activities. Maintain detailed documentation of operational processes and system configurations. Contribute to continuous process improvements, root cause analysis, and knowledge base updates. Ensure compliance with industry best practices, ITIL, and CMMI standards. Technical Skills Requirements Strong experience in RedHat Enterprise Linux or Oracle Enterprise Linux environments. Solid understanding of Container and Orchestration platforms like Docker and Kubernetes. Working knowledge of Oracle Database, RDBMS, SQL Queries is a plus. Proficient in TCP/IP Networking, Linux-based firewalls, VPNs, and routing. Familiarity with infrastructure-as-code and Git-based version control. Strong analytical and diagnostic skills, particularly in remote troubleshooting scenarios. Experience working in Agile/DevOps environments is desirable. Soft Skills Attributes Strong communication and interpersonal skills; ability to engage with cross-functional teams. Self-driven with the ability to work independently and manage priorities effectively. Continuous learning mindset and proactive approach to identifying areas of improvement. Ability to work under pressure and manage multiple tasks in a dynamic environment. Willingness to mentor junior team members and share knowledge.

Key Responsibilities: • Identify and assess operational, regulatory, and compliance risks across business units. Maintain and update the organizations risk register with detailed mitigation plans. Perform risk control self-assessments to evaluate effectiveness of current controls. Develop Key Risk Indicators and monitor trends to provide early warning of potential issues. Prepare and present risk assessment reports to management and compliance leadership. Ensure alignment of organizational practices with regulatory, contractual, and internal compliance requirements. Monitor changes in legal, regulatory, and contractual obligations and update policies accordingly. Conduct compliance gap analyses and support remediation efforts. Design and implement internal audits and control testing to assess compliance status and readiness. Maintain accurate, version-controlled documentation of all compliance-related policies and SOPs. Use principles from CMMI to enhance governance processes and standardize controls. Ensure that risk and compliance activities are integrated into quality management systems. Collaborate with process owners to define and improve processes that align with CMMI maturity models and compliance standards. Support process audits and evidence collection for periodic CMMI and other certifications. Conduct training programs on compliance obligations and risk awareness for business units. Serve as a liaison between internal teams, external auditors, and regulatory bodies. Assist in incident management and root cause analysis related to compliance breaches or operational failures. Generate dashboards and management reports for audit readiness, risk levels, and compliance KPIs. Preferred Certifications: • Certified Risk and Compliance Management Professional (CRCMP), CRISC, or equivalent. ISO 27001 Lead Implementer/Auditor (optional but beneficial). Knowledge of CMMI-DEV or CMMI-SVC frameworks.

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : Software Defined Network and OperationsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title RAN Hardware EngineerLocation BengaluruCareer Level 9Job Overview:We are seeking an experienced Subject Matter Expert (SME) in RAN Hardware Planning and Design to lead and provide expert-level guidance on hardware solutions, specifically for antennas, combiners, baseband systems, and small cell technologies. The SME will oversee the technical aspects of hardware development, including the prototyping, validation, and integration of hardware solutions to meet performance, regulatory, and environmental standards. As an industry leader, the SME will drive innovation, ensure compliance with regulatory standards like EMF/ICNIRP, and mentor senior engineers while supporting new product development.Key Responsibilities:Lead hardware design efforts for RAN solutions, focusing on antennas, combiners, baseband systems, and small cell technologies, ensuring they meet performance, regulatory, and environmental requirements.Conduct in-house evaluation of antenna and radio products, including FSI and FOA trials.Prototype and validate hardware designs, ensuring compliance with industry standards and specifications, while working to optimize performance.Collaborate with cross-functional teams, including software, firmware, and systems teams, to ensure seamless integration of hardware solutions into larger systems.Oversee the hardware integration during site builds, ensuring correct installation, configuration, and performance of RAN hardware.Develop and maintain technical specifications, reports, and documentation, supporting hardware designs and system configurations.Collaborate directly with stakeholders, including customers and vendors, to ensure solutions meet project specifications and customer requirements.Contribute to the identification and evaluation of new antenna and RF conditioning products, ensuring clear acceptance criteria are provided for new technology integration.Help with RFPs by providing technical expertise to specify hardware solutions that align with RF strategy and project goals.Ensure all designs meet EMF/ICNIRP compliance and align with regulatory standards.Design and author of all national Site configuration diagramsRequired Skills and Qualifications:Experience in Nokia, Ericsson, and ORAN.Experience in RAN hardware planning and design.Strong understanding of site deployment processes and best practices.Expertise in interference management and PIM mitigation strategies.In-depth knowledge of radio planning and RF optimization.Strong experience in EMF compliance and regulatory adherence.Proven leadership experience with the ability to manage and mentor teams.Excellent communication, negotiation, and collaboration skills.Bachelors or masters degree in Telecommunications, or related field.8+ years of experience in the RAN domain. Qualification 15 years full time education