4 Cmdb Modules Jobs

Key Skills Required: Hands-on experience with ServiceNow development (custom apps, workflows, UI policies, client scripts). Expertise in Service Catalog, Incident, Problem, Change, CMDB modules. Experience with Flow Designer, IntegrationHub, and REST/SOAP integrations. Good understanding of ITIL processes. Proficiency in scripting (JavaScript, Glide APIs). Nice-to-Have: Knowledge of CSM, HRSD, or Service Portal. ServiceNow Certified System Administrator / Developer Certification.

As a Hardware Asset Management & CMDB Specialist, you will be responsible for managing end-to-end delivery of HAM and CMDB engagements, ensuring alignment with SLAs, KPIs, and service improvement initiatives. Your expertise in ServiceNow HAM and CMDB modules will be crucial in driving operational excellence in IT asset and configuration management. You will need to have a deep understanding of CMDB architecture, CI types, and dependency mapping, as well as experience in handling large-scale data integration and reconciliation tasks. Your responsibilities will include configuring robust Identification and Reconciliation rules to ensure reliable CMDB data integrity, monitoring CMDB health, and proactively resolving data conflicts between authoritative sources. You will define and maintain standard Configuration Items (CIs), CI relationships, and classification schemas in line with business needs. Developing and maintaining process documentation, policies, and compliance frameworks for HAM and CMDB will also be part of your role. Preferred qualifications for this position include experience with Service Mapping and MID Server configuration, ability to write custom scripts within ServiceNow for automation and customization, background in ITIL practices and IT Service Management frameworks, and certification in ServiceNow CIS and Certified Asset Management Professional. Additionally, you will be expected to create and enhance application maps using ServiceNow Service Mapping, configure MID Servers for integrations and data synchronization, customize ServiceNow environments including scripting, automation, and module configuration, and design and manage reports and dashboards to support decision-making and transparency. Your role will also involve identifying and implementing opportunities for continuous service improvement, defining, improving, and managing periodic audit and verification processes for asset data, and conducting regular stakeholder engagements and cadence meetings to communicate status, issues, and opportunities. This is a full-time position with a fixed shift, night shift, or US shift schedule. If you have experience with CMDB Management, ServiceNow, Hardware Asset Management, and are committed to working in a US Shift with flexible hours, we encourage you to apply for this role.,

As an experienced candidate with 8 to 13 years of relevant work experience, you will be responsible for working with CMDB (Configuration Management Database) and related tools. Your primary skills should include expertise in CMDB, CMDB Modules, CMDB Tools, and specifically BMC Helix. Your role will involve effectively managing and maintaining the CMDB, ensuring accurate and up-to-date information within the database. You will be expected to collaborate with various teams to implement CMDB best practices and support the overall configuration management processes of the organization. Having a deep understanding of CMDB concepts and hands-on experience with BMC Helix will be crucial for success in this position. Strong analytical and problem-solving skills will also be necessary to troubleshoot any issues related to the CMDB and ensure smooth operations. Overall, this role offers you the opportunity to leverage your CMDB expertise and contribute to the effective management of configuration data within the organization.,

Roles & Responsibilities 5+ years of experience in implementing or architecting ServiceNow solutions Experience in designing, configuring, and customizing ITOM , CSDM , and CMDB modules Must have experience in the design and implementation of the following modules: ITOM : Design, setup, and configuration of ServiceNow ITOM modules such as: Discovery , Service Mapping , Event Management , Cloud Management , Health Log Analytics , Certificate Management , and Orchestration/Integrations CSDM : Implementing and maintaining the Common Service Data Model (CSDM) framework within the ServiceNow platform Defining data requirements, configuring CMDB classes, and establishing relationships between Configuration Items (CIs) Defining, creating, and maintaining relationships such as dependencies , containment , and service relationships Developing and implementing data management and governance policies to ensure data accuracy, consistency, and completeness CMDB : Ensuring the CMDB is populated with accurate and up-to-date data Maintaining alignment with the IT environment and its relationships with business services Extensive experience across the ServiceNow core platform , including security , performance , and compliance Extensive experience in third-party integrations using REST/SOAP , Integration Hub , E-bonding , and Service Graph Connectors Strong hands-on experience in ServiceNow scripting , including: JavaScript , Business Rules , Client Scripts , UI Actions , UI Pages , AngularJS , and Jelly Experienced in collaborating with teams to gather requirements and pain points, and translating them into functional specifications Conduct workshops and training sessions for end-users to ensure successful adoption of implemented solutions Perform system testing , troubleshooting , and issue resolution during implementation phases Collaborate with technical teams to define system integrations , ensuring seamless data flow across platforms Provide ongoing support to end-users, addressing platform/module-related queries and issues Document processes, configurations, and solutions to create comprehensive user guides and training materials Excellent communication and interpersonal skills Strong ownership , accountability , and attention to detail in all work efforts