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8.0 - 10.0 years
7 - 11 Lacs
mumbai
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
pune
Work from Office
Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT i...
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
pune
Work from Office
Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT i...
Posted 1 month ago
5.0 - 8.0 years
10 - 14 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Expert knowledge of ServiceNow CMDB, integreation , ITSM applications with at least 5+ years of hands-on experience.7+ years of experience working as a ServiceNow Developer5+ years of experience working in the Discovery module of ServiceNowProficiency with API development (SOAP OR REST)Proficient in core tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, custom apps, and development methodologiesExpertise in Servi...
Posted 1 month ago
5.0 - 8.0 years
7 - 11 Lacs
bengaluru
Work from Office
SAM Lead Lead, Participate & manage end to end external publisher audits, by providing audit defence & audit readiness for the business Very Strong SAM External Audit Participation experience. Lead, a team of SAM SMEs and ensure SAM KPIs, SLAs & Compliance Parameters are always met. Provide Licensing & Risk Advisory to the SMUs and the business heads. Own the Cost Containment charter for both Customer Investments & Wipro Investments. Accountable for SAM Maturity & Compliance Level sustenance in all business accounts. Ability to lead the team through the changes that happens in the software licensing space & in the technology space. Responsible for incorporating AI & Automation in different s...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
kochi
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 1 month ago
5.0 - 7.0 years
18 - 20 Lacs
bengaluru
Hybrid
Job Description Listing Name:ServiceNowEngineer GENERAL FUNCTION 1. 4 to 6 year years of experience with the ServiceNow platform, with a focus on ITOM implementations, Service Mapping and Discovery modules 2. Certified in CIS -ITSM , CIS - Discovery, CIS - Service Mapping 3. Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for on-prem / cloud inventory 4. Define configuration items and classes, attributes, data collection, and governance that are important to support other ITSM modules and business objectives 5. Hands-on experience in Building and supporting integrations with data sources other than ServiceNow Discovery 6. Expertise in Setting up and administration o...
Posted 1 month ago
5.0 - 7.0 years
18 - 20 Lacs
bengaluru
Work from Office
GENERAL FUNCTION 1. 4 to 6 year years of experience with the ServiceNow platform, with a focus on ITOM implementations, Service Mapping and Discovery modules 2. Certified in CIS -ITSM , CIS - Discovery, CIS - Service Mapping 3. Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for on-prem / cloud inventory 4. Define configuration items and classes, attributes, data collection, and governance that are important to support other ITSM modules and business objectives 5. Hands-on experience in Building and supporting integrations with data sources other than ServiceNow Discovery 6. Expertise in Setting up and administration of MID servers 7. Create/update/remove Discovery ...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
As an experienced ServiceNow Administrator with domain separation expertise, your role will involve supporting a multi-tenant ServiceNow environment. Your responsibilities will include incident management and resolution, system administration and maintenance, reporting and analytics, contact and configuration management, as well as providing support for MSP and NOC operations. Key Responsibilities: - Incident Management & Resolution - Monitor, triage, and resolve ServiceNow platform incidents across multiple domains - Perform root cause analysis and implement corrective actions - Collaborate with cross-functional teams for timely incident resolution - Maintain incident documentation and know...
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
Role Overview: You are required to have both Tech Lead and Business Analyst (BA) skills to handle project management, tech solutions, and related tasks. Your responsibilities will include engaging and building relationships with team members, customers, and stakeholders. You will be responsible for creating detailed design documents, performing development, unit testing, and working with the Architect. Key Responsibilities: - Backlog grooming, including documenting enhancement requirements and effort estimates. - Developing, installing, and modifying ServiceNow applications, workflows, forms, lists, business rules, and scripts. - Building Service Catalogs including workflows and participatin...
Posted 1 month ago
4.0 - 7.0 years
7 - 11 Lacs
chennai
Work from Office
ServiceNow SecOps Tech Lead Responsibilities Work with the client to design and modify a cohesive framework of integrations, data, security, SLAs, workflows, dashboards in Performance Analytics, SecOps and Custom applications in support of a global ServiceNow landscape spanning numerous instances Service Portal design, often in support of custom applications Implement ServiceNow in Domain separated instance Provide support of custom applications development and migration Support Virtual Agent configuration and development Worked on CSM, HRSD, GRC, ITBM modules Expert in working on Performance Analytics Excellent knowledge of ServiceNow Best Practices Develop methodologies for consistent deve...
Posted 1 month ago
4.0 - 9.0 years
15 - 30 Lacs
pune
Work from Office
BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in im...
Posted 1 month ago
5.0 - 8.0 years
6 - 10 Lacs
pune
Work from Office
Role Purpose Wipro is seeking an experienced, ServiceNow ITOM. Primary role for this position is the delivery of current services for our customers as well as enhancing and growing service delivery capabilities within our company Requirement gathering and analysis - Understand business requirements and translate them into ITOM solutions. Analyze existing IT operations processes to identify opportunities. Implementation of ITOM Solutions - Configure and implement ServiceNow ITOM modules, such as Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management. Design and deploy Configuration Management Databases (CMDB) to ensure accurate and reliable asset and configuration d...
Posted 1 month ago
1.0 - 3.0 years
2 - 6 Lacs
mumbai
Work from Office
Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT i...
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
pune
Work from Office
Lead CMDB Developer for ServiceNow Project Years - 7+ years relevant CMDB Location - PAN India Note - only US shift (till 3.30 am Rates including mark up - 160 K/M About the Role We are seeking a highly skilled Lead CMDB Developer to join our dynamic ServiceNow project team. This role is critical in ensuring the accurate and efficient management of the clients Configuration Management Database (CMDB) within the ServiceNow platform. The ideal candidate will lead the design, development, and implementation of CMDB solutions while working closely with various stakeholders to ensure alignment with business objectives and ITIL best practices Responsibilities Lead the design, development, and main...
Posted 1 month ago
7.0 - 12.0 years
6 - 10 Lacs
bengaluru
Work from Office
Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: As a ServiceNow Expert, youll contribute to the design, development, and maintenance of business-critical applications on the ServiceNow platform. Youll work on projects that enhance internal services and automation, gaining exposure to global-scale operations while collaborating with senior developers and architects. Key Responsibilities: Develop, configure, and enhance ServiceNow modules like ITSM, HRSD, and custom apps using best practices. Implement business logic using scripting (client/server side), Flow Designer, and UI policies. Participate in ...
Posted 1 month ago
9.0 - 13.0 years
12 - 15 Lacs
bengaluru
Work from Office
Should have Implementation experience in ServiceNow Discovery & IRE modules Experience in ServiceNow ITOM modules: Service Mapping, Discovery, Event Management, Cloud Management, Orchestration, CMDB and Asset Management Should Have Implements the governance, policy, and direction of the CMDB Works closely with the CMDB Governance, Asset Management, Application and ITSM teams Works with the Discovery administrator to ensure accurate data representation in the CMDB Works with owners of data sources that are used to populate the CMDB. Contact Person - Mithra Dayalan.
Posted 1 month ago
9.0 - 12.0 years
6 - 16 Lacs
bengaluru
Work from Office
We have Great opportunity for ServiceNow ITSM/ITOM Developer at Bangalore location Note- There would be shift timing of APAC working hrs Starting from 3:30am to 12pm IST and 5 days WFO at Bangalore Location Location Bangalore Exp 9yrs to 12yrs Notice period Immediate – 30 days JD as given below: Primary Skills Required ServiceNow ITSM & ITOM Java & Python scripting Power Platform / Low-code platforms Key Responsibilities Ticket Management : Monitor and resolve incidents, problems, and service requests within SLA. Platform Maintenance : Perform patching, monitoring, and annual upgrades. Solution Development : Build and implement ServiceNow solutions based on business requirements. Collaborati...
Posted 1 month ago
10.0 - 11.0 years
4 - 8 Lacs
bengaluru
Work from Office
Role Overview : We are seeking a seasoned Flexera Tooling Implementation Specialist with extensive hands-on experience in the end-to-end implementation, configuration, and management of the Flexera Software Asset Management (SAM) tool. As a tooling expert and solution architect, you will be responsible for ensuring the Flexera platform is correctly deployed, maintained, and aligned with customer needs. Key Responsibilities : - Independently configure and install the Flexera SAM tool with minimal supervision. - Ensure high availability, reliability, and optimal performance of the Flexera environment. - Upload, manage, and maintain accurate data within the Flexera SAM platform. - Perform regul...
Posted 1 month ago
8.0 - 13.0 years
2 - 2 Lacs
hyderabad
Work from Office
SUMMARY Key Responsibilities: Design, develop, and implement Platform Performance Analytics solutions in ServiceNow. Configure data sources, indicators, breakdowns, and widgets in the PA module. Develop interactive dashboards, scorecards, and reports aligned to stakeholder needs. Optimize data collection jobs and ensure the accuracy and timeliness of analytics data. Work with process owners and business analysts to translate business goals into measurable KPIs. Maintain data governance standards and enforce best practices in analytics modelling. Support ongoing enhancement, troubleshooting, and optimization of existing PA solutions. Participate in sprint planning, code reviews, and agile cer...
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
WALKIN DRIVE - 11th, 12th Sept : between 2 pm to 5 pm only. 13th Sept, Saturday : between 9 am to 12 pm only. Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is pav...
Posted 1 month ago
12.0 - 19.0 years
35 - 50 Lacs
noida, hyderabad, gurugram
Hybrid
Key Responsibilities Architect and implement scalable analytics solutions using ServiceNow Performance Analytics and Platform Analytics modules. Lead performance tuning initiatives across the ServiceNow platform, ensuring optimal response times and system reliability. Design and develop KPIs, dashboards, and reports that provide actionable insights to business stakeholders. Collaborate with platform architects, developers, and business analysts to define data models and analytics strategies. Mentor and guide junior engineers and analytics developers on best practices and architectural decisions. Drive innovation by integrating AI/ML capabilities into analytics workflows where applicable. Ens...
Posted 1 month ago
8.0 - 12.0 years
8 - 14 Lacs
thane, pune, bengaluru
Work from Office
Skills: ServiceNow, ITAM, ITOM, HRSD, CSM with ServiceNow Vulnerability Response and cybersecurity principle knowledge.
Posted 1 month ago
6.0 - 11.0 years
4 - 8 Lacs
chennai
Work from Office
About The Role The ESM Consultant focuses on all of the Service Integration and Service Management lifecycle stages and associated processes. They are a recognized subject matter expert in one or more of the lifecycle stages or processes. They are an expert in related areas such as governance, industry standards or regulatory compliance. About The Role - Grade Specific The ESM Consultant focuses onall ofthe Service Integration and Service Management lifecycle stages and associated processes.They are a recognized subject matter expert in one or more of the lifecycle stages or processes. They are an expert in relatedareas such as governance, industry standards or regulatory compliance. This ro...
Posted 1 month ago
6.0 - 11.0 years
6 - 10 Lacs
hyderabad, bengaluru
Work from Office
Your Role Develop and configure custom applications and modules within the ServiceNow platform. Implement workflows, business rules, UI policies, client scripts, and REST/SOAP integrations. Customize forms, fields, and tables to meet evolving business requirements. Collaborate with cross-functional teams to translate functional needs into technical solutions. Maintain and enhance core modules like Incident, Problem, Change, CMDB, and Knowledge Management. Your Profile 6+ years of hands-on experience in IT Strong understanding of ServiceNow architecture, scripting (JavaScript), and UI/UX customization. Proficient in ServiceNow Studio, Flow Designer, and IntegrationHub. Familiarity with ITIL p...
Posted 1 month ago
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