1640 Cmdb Jobs - Page 35

Hello, I hope you are doing well! We have great opportunity for Servicenow ITSM Developer. Exp - 6yrs to 9yrs Notice period - Immediate - 30 days Location - Bangalore/Hyderabad/Mumbai/Pune/Chennai/Coimbatore/Delhi/Kolkata Mandatory skillset - ServiceNow ITSM Development Javascript/Client script/Server script Servicenow Integration (Rest/REST API/ Soap) Note - We have planned virtual interviews on 12th July kindly reply back with your availability. JD - ServiceNow Platform Expertise: Proficiency in configuring and developing within the ServiceNow platform to tailor it to the project's specific needs. ITSM Implementation. Unit Testing: Ability to perform unit testing to ensure that configurations and developments are functioning correctly. Deployment: Experience in executing deployments to QA and PROD environments. Incident Management: Knowledge of setting up ServiceNow incident management based on Out-of-the-Box (OOTB) workflows. Major Incident Management: Skills in configuring major incident management candidate processes and defining trigger criteria. Problem Management: Expertise in implementing standard flows from creation to closure and configuring handshaking within ServiceNow Incident Management and Change Management modules. Change Management: Ability to set up change management based on OOTB workflows, enable risk assessment, and CAB review approval model based on risk. Request Fulfillment & Service Catalog: Proficiency in standardizing service fulfillment through standardized workflows and configuring requests as part of the service catalog for self-service. If JD is matching to your profile kindly share below details and updated resume on GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM Total Exp - Rel Exp - Notice Period - Current CTC - Expected CTC - Current Company name- Current Location - Preferred Location - All companies Offer letter/reliving letter/PF - Y/N Available for Interview on 12th July pls mention time - Thanks & Regards, Gayatri Gupta GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM

Technical Support Analyst Helix ITSM: Roles and Responsibilities: Provide L2/L3 technical support for BMC Helix ITSM applications, ensuring timely resolution of incidents and service requests. Troubleshoot issues related to core ITSM modules such as Incident, Change, Problem, Knowledge, and CMDB. Administer, configure, and maintain the BMC Helix ITSM suite, Smart IT, Digital Workplace (DWP), and associated tools. Monitor system health, perform routine maintenance tasks, and implement patches and upgrades. Collaborate with internal teams, business users, and external vendors to analyze issues and implement sustainable fixes. Assist in the integration of Helix ITSM with third-party systems using REST APIs or other middleware platforms. Conduct root cause analysis for recurring incidents and suggest preventive measures. Prepare and maintain system documentation, technical specifications, and user manuals. Participate in user acceptance testing (UAT), go-live support, and post-implementation reviews. Stay updated on BMC product roadmaps, new features, and industry best practices.

Candidates should have strong ServiceNow ITOM experience, CDMB, Discovery, Event Management and Service Mappin

ServiceNow HRSD Implement the Human Resources application in order to set up HR data Configure applications to work with the organisation's HR processes Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub Demonstrated competence in the various HR functional areas, especially employee relations and change management Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration, Knowledge Base and Employee Service Centre Preferred Certifications: ServiceNow certifications such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITOM or CMDB are highly desirable Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS) with ITSM/HRSD or ServiceNow Certified Application Developer (CAD) certification Experience with Agile development methodologies is a plus

ITSM / ITOM / CMDB / HRSD / CSM / SPM / SAM Pro / SecOPs / IRM / VR / TRPM / WSD / APM / GenAI / Chatbot

Job Title : BMC Helix Technical Specialist Department : Infra ITSM Location : Bengaluru Experience : 6 to 8 Years Project Overview We are looking for a BMC Helix Technical Specialist with strong expertise in ITSM BMC Remedy Helix development and integrations . The role will be responsible for development, customization, administration, and extension of the BMC Helix platform to support evolving business requirements. The ideal candidate should have hands-on experience in ITSM modules, Innovation Studio, and integration with other systems via APIs. Key Responsibilities Administer and develop BMC Helix ITSM modules (Incident, Change, Problem, SRM, Work Order, SLM, Release). Customize and extend Helix Innovation Studio , Smart IT, and Helix Dashboards to meet business requirements. Design, implement, and maintain Remedy workflows using Active Links, Filters, Escalations, and Remedy forms. Configure and support CMDB, Asset Management, and Foundation Data modules. Develop integrations using Web Services / REST APIs with external systems. Troubleshoot application logs (SQL, API, Filters, Active Links) and resolve technical issues. Perform preventive maintenance, performance tuning, data archiving, and issue resolution. Create and configure complex SRDs and Approval flows. Collaborate with cross-functional teams to deliver ITIL-compliant solutions. Provide sustained support and incident management as per defined SLAs. Maintain proper documentation of solutions and configurations. Skills to Evaluate Primary : ITSM BMC Remedy Helix Development Innovation Studio and DWPA Smart IT and Helix Dashboard CMDB and Asset Management Web Services & REST API Integration Foundation Data & Approval Flows Secondary (Good to Have) : SQL and database tuning DWPC Advanced, DWPC connectors Discovery and Automation configuration LDAP integration ITSM Reports and Dashboards Required Experience 68 years in development and administration of BMC Remedy Helix suite. Strong knowledge of ITIL processes with hands-on in at least 5 key ITSM modules. Minimum 2 years' experience with Helix Innovation Studio and Smart IT . Experience working with APIs and external system integrations . Prior exposure to Helix Discovery , CMDB integration , and performance tuning .

Role & responsibilities About the Role: We are looking for a Technical Consultant to support the implementation and integration of ServiceNow modules, including ITSM, ITOM, Integrations, CMDB, and more. The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client needs. Key Responsibilities: • Assist in the design and implementation of ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB. • Experience in working on ServiceNow Platform Upgrades and Cloning. Work closely with clients and stakeholders to understand their requirements and provide technical guidance. • Develop and configure ServiceNow components, including workflows, scripts, and integrations. • Conduct testing and validation of ServiceNow solutions to ensure they meet business requirements. • Troubleshoot and resolve issues related to ServiceNow modules, providing timely support to clients. • Create and maintain technical documentation for ServiceNow solutions. • Collaborate with cross-functional teams to ensure seamless integration and data flow. • Stay current with ServiceNow updates and best practices. Qualifications: • Bachelors degree in Computer Science, Information Technology, or a related field. • 5+ years of experience in IT, with at least 3 years in a technical consulting role. • Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs). • Strong problem-solving and troubleshooting skills. • Excellent communication and client-facing skills. • ServiceNow Certified System Administrator (CSA) or similar certification is a plus. Preferred Skills: • Experience with scripting languages (e.g., JavaScript, Python). • Knowledge of ITIL and ITSM processes. • Familiarity with Agile and DevOps methodologies.

Skills Required: Primary: Service New TPRM Module, GRC, IRM) Secondary: ITOM, CMDB, Service Mapping

We are hiring ServiceNow Developer ITSM,Integration,CSM Location: Across LTIMindtree Pan India location Experience: 5 to 10yrs Skills: ServiceNow Developer ITSM Notice Period – 0 to 30 Days 5+ Experience on developing applications on ServiceNow platform Experience in ITSM and CMDB, Integration. Experience in HTML technologies including Javascript, HTML, CSS and AJAX, JQuery, Angular JS. Familiarity with SOA technologies including as REST, SOAP Good to have exposure to AI/ML, RPA or Virtual Agent technologies Understanding of application development on a cloud platform. Ability to gather and evaluate user requirements and prepare technical requirement documents. Desire to interact with many different software development teams to develop, unit test, deploy and improve on product performance, quality, security and stability. Experience with the agile methodology for software development teams. Demonstrated aptitude for learning new technologies quickly Desire to seek continuous improvement in the software development life cycle. Strong understanding of software design patterns, algorithms and data structures. Thanks & Regards, Pallavi Bhalerao Sr. Recruitment Specialist pallavi.bhalerao@alphacom.in https://www.linkedin.com/company/alphacom-systems-and-solutions-pvt-ltd/?viewAsMember=true www.alphacom.in

Key Skills: ServiceNow, ServiceNow Discovery, ITOM, CMDB Roles and Responsibilities: The creation of automated discovery plans with ownership of discovery support Maintaining CMDB including: data updates, CI creation/retirement, integration maintenance (service graph connectors and custom) Integrating the CMDB with other books of records across the technology organization Driving service owners across the technology to ensure the CMDB remains healthy and up to date Identifying key performance indicators and developing dashboards capable of tracking CMDB health and identifying areas where focus is needed Skills Required: Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong influencing/negotiation skills. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with most of the following technologies - JavaScript, Angular Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. 6 to 8 Years of experience required. 6+ years' experience managing CMDB discovery execution and patterns. 5+ years' experience in automation technologies: Ansible, Phython and Powershell. 5+ years' experience in CMDB management in ServiceNow ITIL v3+ certification Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. Excellent oral and written communication skills. Demonstrated ability to define and develop customized solutions that meet business requirements. Demonstrated ability to prioritize workload and meet project deadlines. Ability to adapt in a dynamic work environment and make independent decisions. Willingness to work a flexible schedule to accommodate project deadlines and/or after-hours support. Education: Bachelor's degree or equivalent work experience required.

Customer Success brings the transcendent customer experience to life by empowering customers to achieve the value and impact of their BMC investments. Customer Success accelerates core business outcomes, mitigates risk, cultivates relationships, removes friction, and improves customer experience. No better team to join when customer centricity is at the heart of BMC's strategy! BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have 4+ years of experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).

We are seeking a seasoned Senior ServiceNow Developer to join our innovative team. In this role, you will drive the setup and advanced configuration of the ServiceNow platform with a specific focus on EC Pro implementation, integrated UI/UX services, and dynamic translation capabilities. You will collaborate with stakeholders to understand business needs, translate them into scalable solutions, and enhance multi-language support across the platform. Key Responsibilities: Platform Setup & Configuration: Lead the end-to-end setup and configuration of the ServiceNow platform to support advanced functionalities. Employee Center Pro Implementation & UI/UX Integration: Implement and customize the EC Pro module, ensuring seamless integration with UI/UX services to enhance user experience. Dynamic Translation & Multi-Language Support: Develop, deploy, and maintain dynamic translation solutions that facilitate comprehensive multi-language support across the platform. Solution Design & Development: Collaborate with clients and internal teams to gather requirements, analyze existing workflows, and deliver innovative ServiceNow solutions. Customize and extend ServiceNow functionalities using JavaScript, Glide, and other scripting languages. Integration & Support: Integrate ServiceNow with third-party systems using REST/SOAP APIs. Provide ongoing platform support, troubleshooting issues, and conducting regular upgrades and testing. Documentation & Training: Create and maintain detailed technical documentation for configurations, customizations, and workflows. Train end-users and clients on new features, enhancements, and best practices. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Minimum 4+ years of hands-on experience in ServiceNow implementations, configuration, and support. Strong knowledge of core ServiceNow modules (ITSM, ITOM, HRSD, CSM). Experience with ServiceNow scripting (JavaScript, Glide). Familiarity with integration methods such as REST/SOAP APIs. Strong problem-solving skills and ability to manage complex projects independently. Experience working with Agile methodology is a plus. ServiceNow certifications (Certified Implementation Specialist, Certified Application Developer) are a strong advantage. Key Competencies: Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving mindset. Self-motivated, detail-oriented, and able to prioritize tasks efficiently. Why Join Us? Opportunity to work with a diverse range of clients across industries. Collaborative and innovative work environment. Career development opportunities with exposure to cutting-edge technologies.

Location : Bangalore / Hyderabad Exp: 8 yrs. Budget: Max 24 LPA SKILL / EXPERIENCE 8+ years of ServiceNow platform experience preferably in development and implementation Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow Hands on experience on development of custom scoped applications Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration Hands on experience on working with Rest APIs A fair understanding of MID Server Configuration, CMDB, discovery and asset management Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow Demonstrated success at delivery of assignments with tight deadline. Ability to work independently, but strong team player with experience of working as part of a global team. Self-starter mind set with the ability to share ideas, identify and drive opportunities. Strong problem analysis skills to include the use of mathematical concepts to validate results Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail Clear and concise communication with superior written and verbal communication skills. Manage and prioritize work effectively with minimal supervision Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders. Coordinate and solve complex technical data and transformation issues. Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now. Answer “how to” technical and application configuration questions. Develop, maintain, and execute reports to ensure system operation meets performance targets. Create and maintain system design and operations documentation Role & responsibilities Preferred candidate profile

Role & responsibilities Primary Responsibilities: + Translate stakeholders' requirements into reporting deliverable and workflows + Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements + Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes + Must have hands on exp in web development of service center Portal using CSS , HTML. Preferred exp in Angular JS + Strong knowledge of CMDB database . + Preferred to have working exp in AI agents , Now Assist. + Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers + Design quality features and thinks about how the applications and solutions will evolve in the future + Solving complex problems in a highly dynamic and agile environment + Having a strong focus on code quality and reusability + Participate in discussions with team members to select and apply relevant analytic techniques and create actionable business insights. + Contributes to team processes and methodology to improve delivery, quality, and effectiveness. + Works on other projects and tasks as deemed necessary. + Works closely with the QA team in the testing software and remediation of issues. Qualifications: + Bachelor's degree in Computer Science (or related field) with 4+ years of industry experience. + A minimum of 3 Years of working experience with ServiceNow modules like Service Portal, HR Service Delivery, HR Onboarding , GRC , CMDB , ITAM and ITOM and Transitions and ITSM is an added advantage. + A minimum of 4 years experience with ServiceNow app development. + Ability to work both independently and in a team-oriented, collaborative environmental-starter; ability to complete assigned tasks with limited supervision. + Successful experience working with global teams across multiple geographies and time zones. + Excellent interpersonal and teamwork skills. + Excellent English verbal and written communication skills. Certifications: + Certified as ServiceNow System Administrator (CSA) + Certified as ServiceNow – Application Developer (CAD) + Certified ServiceNow Implementation Specialist

Role - ServiceNow Developer / Tech Lead Skills - ServiceNow Development, ITSM, CSM, ITBM Exps. - 5 Years to 12 Years Location - Pune & Bangalore

***TCS is Hiring for ServiceNow Developers*** Dear job seekers...TCS is inviting qualified and experienced ServiceNow developers for onsite job roles to attend Walk-in Interviews on Saturday, July 5th 2025. Find the following details and make your move for the biggest leap!!!!!........ Job Role : ServiceNow Developer Skilled Modules: ITSM, HRSD, CMDB, ITOM, CSM Walk In Location: Pune, Chennai Experience: 4+ years Interview date: 05 July 2025 (Saturday) Job Description Role & Responsibilities : Strong knowledge and experience in IT Service Management, IT Operations Management, Discovery, CMDB and Integration. Preferred experience on HRSD Module. Experience in supporting the implementation, administration, configuration, and development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. Skills Required: * Ability to work with customers, gather requirements and create solutions independently * Active participation within and among teams and colleagues distributed globally * Good verbal and written communication skills are a must * Good quantitative analytic skills, ability to work with large data sets * Excellent problem-solving skills, in particular a methodical approach to dealing with problems across distributed systems. * Collaborate well with others, unafraid to provide and receive honest feedback. **Documents to Carry:** **TCS Application Form** (filled online) **Government ID Proof** Original & Xerox **Updated Resume Copies** – Multiple printouts **Important Notes:** * **NO FRESHERS** – Minimum experience as mentioned is mandatory * **NO VIRTUAL INTERVIEWS** – This is a walk-in ONLY drive ***If you are available to attend the Walk In Drive, Kindly Apply for the Job*** Take the next big step in your IT career. See you at the venue!

We are looking for a skilled professional with 6 to 10 years of experience to join our team as a ServiceNow CMDB+ITAM expert. The ideal candidate will have a strong background in IT management and excellent problem-solving skills. Roles and Responsibility Manage and maintain the ServiceNow CMDB, ensuring data accuracy and integrity. Implement and configure ITAM (IT Asset Management) modules within ServiceNow. Develop and enforce best practices for asset management, including inventory control and reporting. Collaborate with cross-functional teams to identify and resolve technical issues related to assets and infrastructure. Provide training and support to end-users on ServiceNow CMDB and ITAM functionality. Analyze and optimize business processes to improve efficiency and reduce costs. Job Strong knowledge of ServiceNow platform, particularly CMDB and ITAM modules. Experience with asset management principles and practices. Excellent analytical and problem-solving skills, with attention to detail. Strong communication and collaboration skills, with the ability to work effectively with stakeholders. Ability to design and implement process improvements to increase efficiency and productivity. Familiarity with industry standards and best practices for IT management. Additional Info The company name is Apptad Technologies Pvt Ltd., and the industry is Employment Firms/Recruitment Services Firms.

We are looking for a skilled ServiceNow Sr Developer HRSD with 10 to 15 years of experience. The ideal candidate will have a strong background in HR systems and processes, with expertise in ServiceNow development. Roles and Responsibility Design, develop, and implement HR solutions using ServiceNow. Collaborate with stakeholders to understand business requirements and develop solutions. Develop and maintain complex workflows, integrations, and data models. Troubleshoot and resolve technical issues related to HR systems. Ensure compliance with industry standards and best practices. Provide training and support to end-users on new HR systems. Job Strong knowledge of HR systems, processes, and technologies. Experience with ServiceNow development, including scripting, workflow design, and integration. Excellent problem-solving skills and attention to detail. Ability to work collaboratively with cross-functional teams. Strong communication and interpersonal skills. Familiarity with ITSM tools and processes is an added advantage.

We are looking for a skilled ServiceNow Developer with 5 to 12 years of experience in the IT industry, specifically in enterprise-wide, multi-tier ServiceNow production environments. The ideal candidate should have excellent knowledge of ServiceNow Out of Box Modules, Processes, and Integration technologies with other platforms. Roles and Responsibility Implement platform-based complex configurations using ServiceNow. Develop client-side and server-side scripts, including Catalog Client Script, Business Rules, Script Actions, and Script Includes. Work on client and server APIs such as GlideDialogWindow, GlideForm, GlideAggregate, and GlideRecord. Manage time effectively, demonstrating strong analytical, teamwork, and customer engagement skills. Document development, configuration, and technical details, and prepare training material. Collaborate with teams to ensure seamless integration of ServiceNow solutions. Job At least 5 years of experience in the IT industry, focusing on ServiceNow development. Strong understanding of ServiceNow modules, processes, and integration technologies. Experience with Agile Scrum methodology and scripting automated processes. Good knowledge of Manufacturing Commercial Operations, Predictive Intelligence, Virtual Agent, and Performance Analytics. Excellent communication and teamwork skills, with the ability to work in a fast-paced environment. ServiceNow Certified System Administrator certification is preferred. ServiceNow Customer Service Management Essentials certification is preferred. ServiceNow Implementation Specialist Certification (Optional) is preferred. TitleSNOW Developer, ref=6566467.

What will your role look like Able to identify system deficiencies and recommends solutions continual service improvements Functional understanding of OpenFrame / CTI technology, NOW Experience UI Framework, JMS integrations, internationalization (i18n) Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities, MID Server Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Understanding in ServiceNow development, implementation & integration with hands-on knowledge in javascript, UI policies, UI action, workflow, business rule, client script, Script Includes, Business Rules and ACL. Experience with ServiceNow CSM, ITSM, and Service Portal Experience with ServiceNow in Developer or Support role (Incident, Problem, Change management or Customer Service Management) Solid knowledge of CSM module Experience with instance upgrade and patching Experience with SOAP, RESTful API, scripting with ServiceNow Worked on multiple integrations of ServiceNow-Monitoring Tools Experience in Agent workspace and Virtual agent Functional knowledge of the CSM module of ServiceNow. Location - Chennai,Indore,Pune,India

This role involves the development and application of engineering practice and knowledge in defining, configuring and deploying industrial digital technologies (including but not limited to PLM and MES) for managing continuity of information across the engineering enterprise, including design, industrialization, manufacturing and supply chain, and for managing the manufacturing data. Job Description - Grade Specific Focus on Digital Continuity and Manufacturing. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Role Description You will be joining Foundational Platforms team within Automation Platform/GTI as a Lead Engineer. The team is responsible for engineering of ServiceNow platform that runs banks CMDB, ITOM, ITAM (SAM, HAM) and ITSM processes (Incident, Problem, Change, Configuration, Service Request, and others). It is one of the most used applications within the Bank. You will have an opportunity to elicit requirements, design and implement solutions used by tens of thousands of users across the world. We are a global team and you will work with the best ServiceNow Engineers and Business Analysts within the teams spanning three locations (UK, US and India). Your key responsibilities Being a Subject Matter Expert for several ITSM, ITAM, ITOM, IRM, CMDB, CSDM processes and providing support to the relevant development teams Expert in Agile Business Analysis processes, stakeholder engagement, requirement elicitation etc. Liaising with the Product Team, customers, and other stakeholders as appropriate and acting as the business/functional counterpart for solution identification Participating in the analysis of incoming demand requests and progressing them to technical stories for the backlog. Supporting Agile ceremonies: sprint planning, daily stand-up, Show & Tell and retrospectives Actively supporting the business strategy, plans, and values, contributing to the achievement of a high-performance team culture Defining and documenting the standards for how the professional discipline operates Training and educating the chapter (and others where helpful) on these standards Providing oversight and measuring how well those standards are adopted Developing the professional growth of the discipline (e.g. measuring improvements and maturity) Line manager responsibility for resources within BA chapter, ensuring clear development and career paths, succession planning, and hiring of resources Your skills and experience Minimum 15 years of experience working in dynamic IT environment Minimum 5 years of experience working as a ServiceNow Business Analyst ServiceNow in-depth product knowledge is required in one or more of the following areas. Mainline ServiceNow Certifications in these areas are an added advantage ITSM (Incident, Problem, Change, Configuration, Service Request) or ITOM (Discovery/Service Mapping) or ITAM (SAM, HAM) or IRM Proven experience of a Highly Skilled Business Analyst in taking very high-level requirements and working with stakeholders of different seniorities to translate them into technical stories is a Must Experience working in Scaled Agile environment Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations

Sr ServiceNow ITSM Developer/Lead/Architect Location: Bangalore/Hyderabad Experience: 5+ years Exp Notice period : Immediate or less than 15 days We are hiring for a skilled and proactive ServiceNow Developer to join our growing IT team. The ideal candidate will have strong hands-on experience in developing and customizing ServiceNow applications across ITSM, ITAM, and Mobile App Development , as well as proven integration experience. Key Responsibilities Design, develop, and configure modules within the ServiceNow platform . Build and maintain workflows using Flow Designer and scripting tools. Customize ServiceNow Workspaces , dashboards, and Service Portals. Implement and manage Hardware Asset Management (HAM) processes. Develop mobile-friendly interfaces using ServiceNows Mobile Studio. Collaborate with stakeholders to gather requirements and translate into scalable solutions. Perform Salesforce to ServiceNow integrations using REST APIs. Follow ServiceNow best practices for development, security, and performance. Must-Have Skills ServiceNow Modules ITSM: Incident, Problem, Change, Request, Knowledge Management ITAM: Hardware Asset Management Mobile App Development Development Proficiency Business Rules, Script Includes, Client Scripts UI Policies, UI Actions, Flow Designer Dashboards, Workspace configuration Integration Experience Salesforce to ServiceNow using REST APIs or IntegrationHub Programming Languages JavaScript, HTML, CSS, SQL ServiceNow Tools ServiceNow Studio, Flow Designer, Service Portal, Mobile Studio Soft Skills Excellent verbal and written communication Strong team collaboration and problem-solving mindset

Job Summary The Sr. Infra Developer will be responsible for designing implementing and maintaining infrastructure solutions using BMC Helix technologies. This role requires a deep understanding of BMC Helix Remedy-SmartReporting DWP & SmartIT Dashboards CMDB and Remedy. The candidate will work in a hybrid model with rotational shifts ensuring seamless infrastructure operations and contributing to the companys technological advancements. Responsibilities Design develop and maintain integrations from sources of record/tools to BMC CMDB Design and develop Remedy workflow and code. Design develop and maintain CMDB reconciliation and normalization logic. Integrate CMDB with multiple systems using Atrium Spoon and Atrium Integrator. CMDB admin activities including Data load Normalization Reconciliation Precedence rules configuration etc. Knowledge of CMDB data dependencies with ITSM modules like Change Management and Incident Management etc. Design and Develop CMDB reports using Smart Reporting/BMC Helix Dashboards. Good to have third party reporting tool knowledge e.g Power BI. Documentation on CMDB development integration. CMDB enhancements and Developments on BMC SaaS Helix Platform. Configuration and Administration of OOTB BMC Helix CMDB Effective communication Drive and lead designs and development recommendations to standardize improve or redesign processes. Recommend and implement changes to existing data model that will mature use of CMDB. Certifications Required BMC Certified Professional in Helix Remedy or equivalent certification.

Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW ITSM/CMDB/HRSD/ITOM Role: ServiceNow Developer Total Experience Range: 4- 12 years Mode of Interview: Face to face (Direct) Location: BANGLORE Job Description Experience in supporting the implementation, administration, configuration, and development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows.