1636 Cmdb Jobs - Page 23

You will be responsible for developing and configuring solutions within the ServiceNow Strategic Portfolio Management (SPM) suite, implementing and optimizing modules such as Demand Management, Project/Program/Portfolio Management, Road mapping, and Time Tracking. Your role will involve collaborating with stakeholders to gather business requirements and translating them into functional/technical specifications. Leveraging ServiceNow platform capabilities to build custom applications, workflows, and automated processes will be a key aspect of your responsibilities. Additionally, you will create and maintain dashboards, reports, and Performance Analytics indicators to track portfolio KPIs. Integration of ServiceNow with external tools using REST/SOAP APIs and Integration Hub will also be part of your duties. Conducting unit testing, troubleshooting, and performance tuning for implemented solutions will be essential to ensure the efficiency of the platform. Compliance with platform best practices, governance standards, and policies is crucial. Your role will also involve providing ongoing support and enhancement of the ServiceNow SPM environment. Skills and Experience Requirements: - 5+ years of hands-on experience with ServiceNow Strategic Portfolio Management (SPM) or PPM. - 5+ years of experience developing on the ServiceNow Platform (Glide, Client Scripts, UI Policies, Script Includes, etc.). - Experience with Agile/SAFe frameworks and related ServiceNow modules. - Strong understanding of ITSM, ITBM, and CMDB integrations as they relate to SPM. - Proven track record of working with ServiceNow Flow Designer, Automated Test Framework (ATF), and Service Portal. - Experience with custom app development, data imports, and scoped applications. - Familiarity with Performance Analytics, Dashboards, and executive reporting. Skills and Certifications: - Experience with ServiceNow Tokyo, Utah, or later versions. - ServiceNow Certified System Administrator (CSA) and ServiceNow SPM/PPM Implementation certification preferred. - ITIL v3 certification. - Excellent analytical and problem-solving skills. - Excellent verbal and written communication skills. - Strong presentation development and Customer Presentation skills. - Successful teamwork experience & demonstrated leadership abilities.,

As a Lead Software Engineer at JPMorgan Chase within the AI/ML Data Platform team, you play a pivotal role in an agile group dedicated to enhancing, constructing, and delivering cutting-edge technological products in a secure, stable, and scalable manner. Your duties involve devising crucial technology solutions across various technical domains to support the business's objectives effectively. You will be responsible for developing and adapting ServiceNow workflows, forms, lists, business rules, script includes, and UI components. Your role also involves offering solutions through configuration and customization, encompassing user interface modifications, workflow management, report generation, data imports, custom scripting, and third-party software integrations following industry best practices. You will evaluate the efficiency of existing configurations and workflows, devising strategies for enhancements or integrations, and identifying and suggesting solutions for ServiceNow system inadequacies. Moreover, you will be required to create requirements, develop test plans, manage the ServiceNow platform, and offer tier 2 support. Collaboration with integration experts is essential to leverage MID servers, APIs, web services, email systems, and other pertinent technologies for seamless integration with the ServiceNow platform. Additionally, you will partake in formulating standards, best practices, and operational guidelines while supporting the creation of procedures. To excel in this role, you must possess formal training or certification in Software Engineering concepts accompanied by a minimum of 5 years of hands-on experience. Proficiency in ServiceNow configuration and administration is crucial, along with a comprehensive comprehension of the platform and its PaaS model. Familiarity with integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers is expected. Furthermore, you should be adept at utilizing ServiceNow's codeless technologies such as Flow Designer and Integration Hub, well-versed in CMDB management, external tool integration, and various ServiceNow features like Service Portal, Request Catalog, and Automations. Knowledge of AI and ML capabilities, as well as web technologies including SOAP, JSON, XML, and Web Services, is advantageous. Proficiency in ITOM modules like Orchestration, Service Mapping, Event Management, and Discovery, coupled with software development skills in Java, Python, JavaScript, and JS Libraries and Frameworks, will be beneficial in this role. Preferred qualifications include a profound understanding of the financial services sector and its IT systems, practical experience with cloud-native technologies, ITIL foundations certification, and being a Certified ServiceNow Administrator and Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR).,

You will be responsible for providing implementation and post go-live support on ITSM Remedy, SmartIT/MyIT, smart reporting, CMDB, and Asset Management according to agreed SLAs. Your role will involve handling administration, operations, customizations, integrations, and development of ITSM Remedy while following standard best processes. It is essential to possess a bachelor's degree and have experience in Applications Managed Services and Implementation Services environment. Familiarity with UNIX operating system and ITIL framework is advantageous. Your duties will include troubleshooting ITSM applications, integrations, and customizations, and you should be well-organized with a positive attitude. Effective communication skills, both verbal and written, are necessary as you will collaborate with customers, vendors, and internal groups. The role may require working in 24x7 shifts, and you must exercise independent judgment within defined practices and policies to achieve desired results.,

As a ServiceNow Developer at Perficient, you will play a crucial role in designing, developing, and implementing ServiceNow solutions with a primary focus on ITSM, ITOM, and CMDB modules. Your responsibilities will involve collaborating closely with stakeholders to deliver high-quality solutions that enhance business processes, improve operational efficiency, and ensure a seamless user experience for our clients. This position offers a fantastic opportunity to thrive in a fast-paced, innovative environment while contributing significantly to business transformations. In this role, you will be responsible for ServiceNow Development, including designing, configuring, and implementing ITSM, ITOM, and CMDB solutions to align with business objectives and streamline processes. Additionally, you will be involved in Customization & Automation tasks, such as customizing ServiceNow workflows, business rules, UI actions, and notifications to automate tasks and enhance operational efficiency. Integration tasks will also be a key aspect of your role, where you will develop and maintain integrations between ServiceNow and third-party applications using REST, SOAP, and other technologies. Your role will also encompass Troubleshooting & Support responsibilities, where you will provide ongoing technical support, troubleshoot platform issues, and ensure the stability and performance of the ServiceNow environment. Moreover, you will be involved in CMDB Management, optimizing and maintaining the CMDB, configuring CI classes, attributes, and relationships, and managing integrations with Discovery and other ITOM tools. To excel in this position, you should possess 3-6 years of hands-on experience as a ServiceNow Developer, with expertise in ITSM, ITOM, and CMDB modules. Proficiency in ServiceNow scripting (JavaScript, GlideScript), integration (REST/SOAP APIs), and platform customization is essential. Holding certifications such as ServiceNow Certified Application Developer or Certified System Administrator (CSA) and ITIL certification would be advantageous. Strong problem-solving skills, collaboration abilities, and a deep understanding of ServiceNow platform capabilities are key attributes for success in this role. At Perficient, we value our employees and offer a comprehensive benefits package, a collaborative work environment, competitive compensation, generous work/life opportunities, and various rewards and recognition programs. Join us at Perficient, a global digital consultancy that is committed to helping clients exceed customer expectations, outpace competition, and achieve business growth through digital transformation solutions.,

As a ServiceNow Architect at InfoBeans, you will lead the design and architecture of ServiceNow solutions encompassing ITSM, ITBM, HRSD, GRC, and other modules. Your primary responsibility will be to develop scalable, flexible, and sustainable ServiceNow architectures aligning with business objectives. You will design solutions that seamlessly integrate with existing enterprise systems, offering technical leadership and guidance to development teams to ensure best practices in implementation, coding, and configuration. Collaborating with business stakeholders, you will gather requirements, analyze needs, and translate them into technical solutions. Conducting technical workshops and training sessions for teams and stakeholders will be crucial for successful implementation. You will oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations, ensuring successful integration with other enterprise systems while managing and resolving complex technical issues. Establishing and enforcing governance around ServiceNow platform usage, you will ensure compliance with standards and best practices. Developing and maintaining architectural documentation, conducting regular reviews and audits of the platform to optimize scalability, and engaging with key business and IT stakeholders to align IT and business strategies will be part of your responsibilities. Acting as a trusted advisor, you will provide insights and recommendations on how ServiceNow can address business challenges. In this role, you will enjoy a competitive package, work in an open workspace with smart team members, and have ample opportunities for professional and personal growth. You will be part of a learning culture that values teamwork, collaboration, diversity, and rewards excellence, compassion, openness, and ownership. To excel in this position, you should bring extensive experience in designing and implementing ServiceNow solutions, particularly in ITSM, ITBM, HRSD, and GRC modules. Your expertise in ServiceNow integrations using REST, SOAP, and other APIs, coupled with a strong understanding of ITIL, Agile, and IT service management frameworks, will be essential. Proficiency in ServiceNow development, scripting, configuration, and customization, along with knowledge of ServiceNow platform capabilities and data models, will be advantageous. Your leadership and team management skills, certifications in relevant areas, and the ability to guide and mentor junior team members are also desired.,

A ServiceNow ITOM (IT Operations Management) job at HCL typically involves implementing, configuring, and managing ServiceNow's ITOM suite, including Discovery, Service Mapping, and Event Management . Responsibilities include developing custom patterns, integrations with monitoring tools, and ensuring data accuracy within the CMDB. The role also involves supporting sales efforts, delivering projects, and providing value-based assessments to clients. Key Responsibilities: Implementation and Configuration: Installing, configuring, and integrating ServiceNow ITOM products like Discovery, Service Mapping, Event Management, and CMDB. Customization and Development: Developing custom patterns, scripts, and integrations using scripting languages like JavaScript, Python, or PowerShell. Event Management: Integrating ServiceNow with multiple event sources, implementing and customizing event management rules and alert rules, and designing orchestration using Flow Designer. CMDB Management: Maintaining and enhancing the CMDB, including CI relationships, data accuracy, and integration with third-party tools. Integration: Leveraging ITOM APIs to integrate ServiceNow with various enterprise monitoring tools, automation platforms, and other systems. Documentation: Preparing technical documentation for customer projects and internal use. Support and Training: Providing support for existing ServiceNow implementations, assisting with troubleshooting, and mentoring junior developers. Sales Support: Supporting sales efforts through demonstrations, proof-of-concepts, and customer presentations. Project Delivery: Delivering projects on-site or remotely, ensuring projects are completed successfully and according to customer requirements. Process Improvement: Identifying opportunities for process improvement related to ITOM and CMDB management. Required Skills and Experience: ServiceNow Expertise: Strong experience with ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB. Scripting: Proficiency in scripting languages like JavaScript, Python, or PowerShell. API and Integration: Understanding of APIs and experience integrating ServiceNow with other systems. Event Management: Experience with event management rules, alert rules, and orchestration using Flow Designer. CMDB: Strong understanding of CMDB concepts, data management, and CI relationships. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent written and verbal communication skills. ITIL: Familiarity with ITIL processes and best practices. ServiceNow Certifications: ServiceNow Certified Implementation Specialist - Event Management is an advantage.

ServiceNow CMDB Developer Seeking an experienced ServiceNow professional to manage and optimize CMDB, Discovery, and Service Mapping, ensuring data accuracy, integration, and governance while supporting ITOM modules and mentoring junior team members. Key Responsibilities: Design, implement, and maintain the end-to-end ServiceNow CMDB to ensure data accuracy, completeness, and compliance. Define and enforce CI class structures, relationships, and data models. Configure and optimize ServiceNow Discovery and Service Mapping to ensure accurate CI population. Troubleshoot discovery issues and improve coverage and accuracy. Integrate CMDB with external data sources using APIs, MID Servers, and ETL tools. Monitor and improve CMDB health using dashboards and reports. Collaborate with stakeholders to define CMDB governance policies and procedures. Ensure alignment with ITIL and Configuration Management best practices. Work closely with Incident, Problem, Change, and Asset Management teams. Provide technical leadership and mentoring to junior team members. Develop and maintain CMDB reports, dashboards, and documentation. Present CMDB health and compliance metrics to leadership. The candidate should also have experience in other ITOM modules such as Event Management and Cloud Insights. Required Skills & Qualifications: 5-8 years of hands-on experience with ServiceNow, specifically CMDB, Discovery, and Service Mapping. Good to have experience in event management and Cloud insight Strong understanding of IT infrastructure (servers, networks, applications, cloud). Proficiency in scripting (JavaScript, Glide), data modeling, and integrations. Experience with MID Servers, APIs, and integration tools. Familiarity with ITIL v3/v4 framework and Configuration Management processes. Excellent problem-solving, communication, and stakeholder management skills. ServiceNow Certified System Administrator (CSA) and CMDB/Discovery certifications preferred.

Job Title: ServiceNow Developer Location: Pune, Hinjewadi Interview Mode: Face-to-Face (F2F) Interview Date: 2 August 2025 Employment Type: Full-time Key Responsibilities Develop and customize applications on the Service Now platform Implement workflows, business rules, client scripts, and UI policies Integrate Service Now with external systems using REST/SOAP APIs Collaborate with stakeholders to gather requirements and deliver solutions Troubleshoot and resolve platform issues and bugs Participate in Agile ceremonies and contribute to sprint planning Required Skills 37 years of experience in Service Now development Strong knowledge of JavaScript, Glide API, and Service Now scripting Hands-on experience with ITSM, CMDB, and Service Portal Familiarity with Agile methodology and tools like JIRA Interview Details Date: Friday, 2 August 2025 Time: Between 10:00 AM 4:00 PM IST Venue: [Company Office Address or Interview Location in Pune] Documents to Carry: Updated resume, ID proof, and certification copies

Primary Skill - ITOM, CMDB , Event Management, Operation Workspace Experience - 6 years - 12 years Location - Pune / Chennai / Bangalore / Noida / Ahmedabad / Dehradun / Coimbatore / Mumbai ITOM - Event Management, CMDB Service Operation Workspace, Interface (REST, Webhooks) Virtual Agent ServiceNow Fundamentals(Flow, Scripting, configuration, ITSM) Kindly share your updated resume to AISHWARYAG5@hexaware.com

Dear Candidate, One Of Our Top MNC Immediate Hiring for Servicenow Architect Roles in PAN India Location. Role : ServiceNow Architect Exp: 10 to 18 Years Np : Immediate to 60 Days Location : PAN India Skills : ServiceNow,Architect,ITIL,CMDB,ITSM,ITOM,Java Script,Snow Key responsibilities Experienced ServiceNow Architect with proven capability and experience to support building ServiceNow Capability. Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work Assures technical integrity of proposed solutions Advises on the impact of design options to related programs and on the process for assessing such impact. Co-ordinates design and development activity within a program, acting as custodian of plans and policy for the platform. Responsible for supporting, developing, configuring, testing, implementing, and maintaining the Service Desk application - Service Now. Additional Responsibilities Creation of HLD and Detailed Design (DD) documents and providing guidance and support to Engineering team during design, test and deployments. Sound knowledge of Service Now application(s) integration with third party systems/applications. Demonstrates requirements gathering and analysis, solution design, development task management, quality assurance and release management Demonstrates working knowledge of Service Now core architecture and especially modules such as Service Catalog/Incident/Change/Problem Management/ Knowledge Management/ Self-Service Portal Collaborate effectively to develop solutions and handle general updates and configuration changes/requests. Skills / Experience required Experience in a customer-centric support role, preferably in environment providing IT services Experience in Application Support or IT support. A detailed understanding of the user / business function, work process and key business outputs. Experience of service desk applications including configuration. Detailed understanding of ITIL processes and application Scripting experience - JavaScript, HTML ServiceNow Certified System Administrator qualification or proven recent experience in system administrative duties in ServiceNow. ServiceNow Implementation Specialist and Application Developer are added advantages. A team player who can balance need, risk and pragmatism when developing solutions. Good analytical skills, structured and methodical approach, highly organized If Any one interested Please share me your resume uday.g@kanarystaffing.com

ServiceNow CMDB Developer Seeking an experienced ServiceNow professional to manage and optimize CMDB, Discovery, and Service Mapping, ensuring data accuracy, integration, and governance while supporting ITOM modules and mentoring junior team members. Key Responsibilities: Design, implement, and maintain the end-to-end ServiceNow CMDB to ensure data accuracy, completeness, and compliance. Define and enforce CI class structures, relationships, and data models. Configure and optimize ServiceNow Discovery and Service Mapping to ensure accurate CI population. Troubleshoot discovery issues and improve coverage and accuracy. Integrate CMDB with external data sources using APIs, MID Servers, and ETL tools. Monitor and improve CMDB health using dashboards and reports. Collaborate with stakeholders to define CMDB governance policies and procedures. Ensure alignment with ITIL and Configuration Management best practices. Work closely with Incident, Problem, Change, and Asset Management teams. Provide technical leadership and mentoring to junior team members. Develop and maintain CMDB reports, dashboards, and documentation. Present CMDB health and compliance metrics to leadership. The candidate should also have experience in other ITOM modules such as Event Management and Cloud Insights. Required Skills & Qualifications: 58 years of hands-on experience with ServiceNow, specifically CMDB, Discovery, and Service Mapping. Good to have experience in event management and Cloud insight Strong understanding of IT infrastructure (servers, networks, applications, cloud). Proficiency in scripting (JavaScript, Glide), data modeling, and integrations. Experience with MID Servers, APIs, and integration tools. Familiarity with ITIL v3/v4 framework and Configuration Management processes. Excellent problem-solving, communication, and stakeholder management skills. ServiceNow Certified System Administrator (CSA) and CMDB/Discovery certifications preferred.

4+ years of experience in ServiceNow ITSM, ITAM development Expertise in Discovery, Asset Management (HAM and SAM) development. Strong understanding and skill on Automation capabilities with in Servicenow platform Strong knowledge of ServiceNow scripting (JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, UI Policies). Experience with ServiceNow REST/SOAP API integrations. Hands-on experience with Flow Designer, IntegrationHub, and Service Catalog. Knowledge of CMDB and Asset Management best practices. Experience with ServiceNow upgrades and platform maintenance.

Roles & Responsibilities Experience: Minimum 8+ years broad Information Technology experience in: Working with Project and Program Management, Systems Design and Delivery, Quality Assurance, Production Support and Infrastructure ServiceNow CIS IT Service Management Certified and ServiceNow Admin certified. Understands and has experience with ServiceNow ITIL framework. Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, PPM, Discovery, Knowledge, CMDB Experience in cloud environment such as AWS/Azure. Certification in AWS and Azure is preferred. Experience with integration to third party tools via REST API, OOB ServiceNow Connectors. Design, develop and deploy technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports.

As a Full-time Application Designer for Cloud Migration & Implementation at our Chennai office, you will have the opportunity to work on ServiceNow IT Service Management. With 6 to 8 years of relevant experience, you will be responsible for collaborating with cross-functional teams, analyzing business requirements, and designing applications to meet those requirements. Your role will involve assisting in defining requirements and developing technical documentation related to application design and implementation. Additionally, you will provide technical guidance and support to development teams during the implementation phase. Key Responsibilities: - Collaborate with cross-functional teams to analyze business requirements and design solutions for ServiceNow IT Service Management. - Assist in defining requirements and designing applications related to ServiceNow IT Service Management. - Develop and maintain technical documentation for application design and implementation. - Provide technical guidance and support to development teams. Professional & Technical Skills: - Must have strong experience in ServiceNow IT Service Management. - Good to have experience in ServiceNow Tools Administration. - Proficiency in designing and implementing ServiceNow ITSM solutions. - Strong understanding of ITIL processes and best practices. - Experience in developing technical documentation for application design and implementation. Additional Information: - Minimum of 5 years of experience in ServiceNow IT Service Management is required. - Ideal candidates will have a solid educational background in computer science or a related field. - This position is based at our Bengaluru office. Required Skills: - Asset Management - CMDB - Service requests - HTML - Angular JS - ITSM modules including Incident, Problem, Change, CMDB, Asset, Notify Our Hiring Process: - Screening (HR Round) - Technical Round 1 - Technical Round 2 - Final HR Round Please note that the position has already been filled. Thank you for your interest in Management roles.,

The position of BMC Helix Developer requires 4 to 6 years of relevant experience in the field. The ideal candidate should possess in-depth knowledge of BMC Remedy ITSM and Helix platforms. They must have expertise in fresh implementations of the Helix platform and experience in migrating from Remedy. Additionally, proficiency in Discovery, CMDB, Helix GPT, Digital Workplace, and virtual agents is essential. The candidate should also have strong experience with API-based integrations, including REST, SOAP, and connectivity with third-party systems. Desired skills for this role include experience with cloud platforms like AWS or Azure for hosting Helix, familiarity with Docker and Kubernetes, knowledge of ITIL practices and automation tools, and experience with enterprise tools such as EBS and other third-party applications. In terms of soft skills, the candidate should possess strong problem-solving and analytical abilities, effective communication skills, and stakeholder management capabilities. They should also demonstrate the ability to lead and collaborate within cross-functional teams. Preferred certifications for the BMC Helix Developer position include BMC Certified Professional (Remedy/Helix), ITIL Foundation or higher certification, cloud certifications (AWS, Azure, GCP, Docker, Kubernetes), and API and integration certifications. Key responsibilities of the role include hands-on migration of data, workflows, and configurations from BMC Remedy to Helix, deployment of BMC Helix platform components, development and testing of REST/SOAP APIs for integration with third-party applications, thorough testing and validation of migrated features, maintenance of comprehensive documentation, and providing Level 3 support during and after migration/implementation phases. The hiring process for this position includes screening (HR round), Technical Round 1, Technical Round 2, and Final HR Round.,

You will be responsible for ServiceNow Software Development and Application Design. This includes ServiceNow Platform upgrades and performing tuning, as well as having hands-on experience with ServiceNow ITSM, ITOM events, and CMDB. Your core accountabilities will involve having a minimum of 6 years of ServiceNow relevant experience. You will be responsible for ServiceNow Application development on ITSM workflows, flow designer, Business rules, UI policies, and flow standardization. Additionally, you will work on ServiceNow integrations using REST API, connectors, and custom integration. Managing ServiceNow CMDB discovery for both cloud and on-premise environments and flows to manage CI/Asset lifecycle will be part of your responsibilities. You will also work on ServiceNow events workflows and integrating event sources with ServiceNow, as well as ServiceNow upgrade, patching, and cloning knowledge. Utilizing ServiceNow ATF for automation, handling skip records, troubleshooting, and performance tuning will also be part of your role. Moreover, you will be involved in grooming new team members or engineers and promoting constant knowledge sharing and cross-skilling. To qualify for this position, you should have a Bachelor's or Master's degree.,

Job Title: Servicenow Developer Job Summary: Experienced ServiceNow Developer with extensive hands-on experience on the ServiceNow platform, including CSM and ITSM modules. This role requires deep technical expertise in designing, developing, testing, and deploying ServiceNow solutions that align with business goals and enhance operational efficiency. Key Responsibilities: Design, develop, and implement ServiceNow solutions across CSM and ITSM modules. Configure and customize Case Management, Tasks, Life Cycle Events, and Activities. Develop and maintain ServiceNow applications using App Engine Studio and UI Builder. Create and manage Service Catalogs, Order Guides, Record Producers, and advanced workflows. Implement and support modules such as Incident, Problem, Change, Knowledge, Release, Request, and Asset Management. Build and maintain intuitive self-service portals and dashboards for CSM. Configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs. Integrate and manage CMDB, Discovery, and Mid-Server configurations. Leverage Performance Analytics to monitor and optimize system performance. Collaborate with cross-functional teams to deliver projects on time and within budget. Develop front-end components using HTML, CSS, JavaScript, and server-side applications using JSP, Servlets, and JDBC. Required Skills & Qualifications: 5+ years of hands-on experience as a ServiceNow Developer. Strong expertise in CSM and ITSM modules. Proficient in UI Builder. Proficient in ServiceNow scripting, UI customization, and application development. Experience with ServiceNow Discovery, CMDB, and Asset Management. Experience with App Engine Studio and Flow Designer. Solid understanding of web technologies (HTML, CSS, JavaScript) and Java-based backend development. Strong analytical, problem-solving, and communication skills. Preferred Certifications: ServiceNow Certified System Administrator ServiceNow Certified Application Developer

As a ServiceNow Architect with 10-15 years of experience, you will be responsible for leading the architecture and design of complex ServiceNow implementations. Your role will involve translating business requirements into scalable and efficient ServiceNow solutions, developing architectural blueprints, and setting technical standards. You will oversee integrations with third-party systems using REST, SOAP, and MID Server, and conduct design reviews and performance tuning to ensure optimal functionality. Your expertise in AIOps and Predictive Intelligence will be leveraged to enhance the ServiceNow platform. You should possess a good understanding of AI Search implementation for Virtual Agents. Your experience as a ServiceNow Architect should demonstrate deep knowledge of ServiceNow modules such as ITSM, ITOM (CSDM), SPM, and WSD. Proficiency in Flow Designer, IntegrationHub, and scripting languages like JavaScript and Glide is essential. Knowledge of CMDB, Discovery, Service Mapping, and App Engine will be key to your success in this role. Holding a Certified ServiceNow System Administrator certification is mandatory, and additional certifications such as CIS (ITSM, HRSD, CSM), CAD, and CTA are preferred. Strong communication, documentation, and leadership skills will also be vital in effectively collaborating with stakeholders and driving successful implementations. This role offers an exciting opportunity to work on cutting-edge ServiceNow projects and contribute to the continuous improvement of IT service management processes. If you are a proactive and innovative professional with a passion for architecting ServiceNow solutions, we invite you to join our team and make a meaningful impact in the world of IT service delivery.,

EXPERIENCE: 3-15YEARS Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNoaw-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow

ServiceNow Developer Location: Remote Experience: 510 years Focus: ITOM implementation and CMDB management Key Skills: ServiceNow, CMDB, ITOM modules Responsibilities: Administer ServiceNow ITOM tools Maintain CMDB accuracy Drive improvements in IT operations Integrate with ITSM workflows (Incident, Problem, Change)

Required Skillset- for initial 3 to 6 months Onsite from South Korea and post Jaipur or Bangalore Location. ITAM solution on the ServiceNow( ITAM HAM and SAM). CMDB design SAP (asset accounting) and Workday (HR information) integration projects.

Project Role : Security Advisor Project Role Description : Provide enterprise-level advice to make organizations cyber resilient. Assist in navigating the complex landscape of cyber threats, ensuring robust digital asset protection while maintaining trust with stakeholders. Must have skills : Operational Technology (OT) Security Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary Skilled and detail-oriented IT/OT Security Engineer with hands-on experience in Armis for asset visibility and risk management across IT and Operational Technology environments. The ideal candidate will also have expertise in ServiceNow ITSM for incidents, problems, and change management processes.This role is critical for ensuring security and operational resilience across both enterprise and industrial networks, supporting continuous monitoring, risk analysis, and workflow automation. You will work closely with IT, OT, and security teams to ensure accurate asset inventory, threat detection, and efficient incident resolution.Key Responsibilities:IT/OT Security (Armis):Deploy, configure, and manage the Armis platform for complete visibility of IT/OT/IoT devices.Monitor device behavior, identify threats, and respond to anomalies in real time.Integrate Armis with SIEM and other security tools to enhance detection and response capabilities.Collaborate with OT/ICS teams to ensure non-intrusive visibility into critical infrastructure.Conduct asset risk assessments and report on vulnerable or non-compliant devices.ServiceNow ITSM:Utilize ServiceNow ITSM for ticket management (Incidents, Problems, Changes).Automate workflows and ensure timely resolution and proper escalation of security incidents.Integrate asset and threat data from Armis into ServiceNow for centralized incident management.Support audits and compliance efforts related to IT/OT security (e.g., NIST, ISO, NERC CIP). Professional & Technical Skills: Platform Health & Incident Management:Real-time monitoring of OT platform infrastructure, incident triage and investigation, patching, upgrades, and configuration/backup lifecycle management.Vulnerability & Asset Reporting:Monthly vulnerability assessments and reporting using Armis; asset enrichment, validation, and reporting in alignment with enterprise standards.Policy & Alert Management:Policy and rule maintenance, alert fine-tuning based on SOC feedback, and continuous baseline updates to reflect known good changes across ELC sites.Security Event Triage:Support for security incident enrichment, alert prioritization, and collaboration with SOC and ELC teams to suppress noise and escalate meaningful events.Vendor & Lifecycle Coordination:Vendor engagement for RMA, feature requests, and escalated troubleshooting; coordination of platform lifecycle activities and tool enhancements.Tools & Platforms:Armis (OT visibility and asset intelligence).Good-to-Have Skills: Experience with security policy governance and compliance frameworks.Roles and ResponsibilitiesPlatform Support:Monitor the health of OT platform infrastructure and ensure high availability.Lead incident management and root cause investigations.Oversee patch management and platform upgrades.Manage configuration backups and restoration processes.Coordinate with vendors for RMA, feature enhancements, and troubleshooting.Vulnerability Reporting:Generate and deliver monthly vulnerability assessment reports using Armis in the agreed format.Track and report remediation progress and risk posture improvements.Asset Management:Enrich asset metadata and validate asset inventory with client stakeholders.Provide accurate and timely asset reports for compliance and operational use.Policy Management:Maintain and update platform security policies and rules.Fine-tune security alerts based on SOC feedback and operational insights.Continuously update baselines to reflect known good changes at client stake holders sites.Security Incident Management:Support alert enrichment by providing contextual data from Armis.Partner with client stake holders and SOC teams to triage, tune, and respond to alerts.Deprioritize noisy alarms and escalate meaningful security events.Primary SkillOT Platform Security Operations with ArmisExperience8+ years of experience in cybersecurity or infrastructure operations, with at least 3 years in a Specialist role focused on OT platform support and security.Demonstrated expertise in Armis for asset visibility, vulnerability reporting, and alert enrichment in OT environments.Strong background in incident management, patching, configuration backup, and vendor coordination.Ability to stay current with emerging OT threats, security technologies, and industry best practices Educational QualificationBachelors degree in computer science, Information Security, or related field. Vendor Training, certifications or badges like Armis Cyber Defense Core Qualification 15 years full time education

Job Title - GN - SONG - Service - ServiceNow - Manager Management Level: 7-Manager Location: Bengaluru, BDC7A Must-have skills: ServiceNow Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Management Consulting :Management consulting and business experience, with a strong focus on digital transformation, process re-engineering and service experience design. Project Management: Solid project/program management skills with the ability to communicate program progress, call out and manage risks in a clear and timely manner. Stakeholder Management: Develop and implement strategic plans, business models, and growth strategies that align with the client's vision and objectives. Stakeholder management across levels of seniority, technical aspects of delivery, team management (coaching, mentoring). Generate and present reports, findings, and recommendations to stakeholders and senior management in a clear and understandable manner. Requirements Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Identify transformation opportunities in the existing processes and implement initiatives to address those opportunities to drive business outcomes. Data Analysis: Analyze data and financial information to provide insights and recommendations for improving business performance. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on CRM/contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies to enhance your consulting skills and contribute to the growth of the firm. Bring your best skills forward to excel at the role: Understanding of ServiceNow and ecosystem technology landscape Experience with ServiceNow modules such as ITSM, ITOM, ITBM, or CSM. Deep industry/domain knowledge (FS / PRD / CMT / RES / H&PS) CRM knowledge / Salesforce / MS experience good to have ServiceNow Certified System Administrator (CSA) certification is preferred. Ability to design Business case/Value case for solutions/assets in focus Understanding of customer journey, touchpoints & channel strategy Excellent analytical and problem-solving skills, clarity of thought and structured thinking, ability to deal with ambiguity, and ability to drive business outcomes driven by data. A general orientation towards leveraging complex technology capabilities to solving business and process/operational problems preferred. Strong communication (verbal and written) and interpersonal skills. Highly motivated and energetic with a strong sense of ownership of projects and their outcomes, and the ability to operate independently with minimal supervision. Familiarity with, or prior experience in working with global companies is required, especially working with teams across geographies and time zones. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Ability to articulate the business value of recommendations/plans/strategies. Familiarity with project management methodologies (e.g., Agile, Waterfall). Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Qualification Experience: 12-14Years Educational Qualification: Any Degree

Position Overview: The Change Control Coordinator plays a critical role in overseeing and managing change control processes across the organizations IT and business systems. This role ensures that all changes are assessed, approved, implemented, and documented effectively, minimizing disruption and maintaining compliance with internal governance standards. Key Responsibilities: Coordinate the lifecycle of change requests from submission through approval to implementation and review. Conduct impact assessments for proposed changes in collaboration with relevant stakeholders. Maintain the Change Management Log and ensure accurate documentation of all change activities. Facilitate and schedule Change Advisory Board (CAB) meetings, including preparing agendas and capturing decisions and actions. Ensure changes follow established processes and are aligned with ITIL best practices . Collaborate with IT, development, QA, and business units to validate testing and rollback plans. Monitor and report on change performance , including change success rates, trends, and exceptions. Ensure emergency and unplanned changes follow appropriate expedited processes and are fully documented post-implementation . Support internal and external audits with change control records and process documentation. Integration Management : Coordinate changes affecting system integrations, ensuring smooth data flow and business continuity. Communication & Training : Develop and execute communication plans to inform stakeholders about upcoming changes, providing training or documentation where necessary. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong understanding of ITIL Change Management (Certification preferred). Experience working with tools such as ServiceNow, JIRA, Remedy, or equivalent ticketing systems. Excellent communication, coordination, and documentation skills. Strong attention to detail with the ability to manage multiple priorities. Proactive and assertive in driving process compliance. Nice to have Skills and Qualifications: Prior experience of working in a start-up culture Prior experience of working in Agile SAFe and PI Planning Prior experience of working in Ed-Tech/E-Learning companies Understanding of CI/CD and DevOps environments. Familiarity with IT governance, risk, and compliance frameworks. Experience: 6-10 Years experience Educational Qualification(s): Bachelor's/masters degree in computer science, Engineering or equivalent

Duration : 12 Months Timings : Full Time (As per company timings) Notice Period : Immediate Joiners Only Experience Required: 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates