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5 - 10 years

7 - 12 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Identify and analyze system or application issues and provide effective solutions. Communicate with clients to understand their needs and provide appropriate support. Ensure smooth operations of systems and applications by monitoring and troubleshooting. Stay updated with the latest product knowledge and industry trends. Train and mentor junior team members to enhance their skills and knowledge. Manage data with tables in the CMDB and Assets and its Data Sources. Plans and manages a population of the Configuration Management System, including discovery and other data import methods. Configure efficient Identification and Reconciliation. Monitor CMDB health and resolve conflicts between authoritative data sources. Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs. Configure, develop, enhance, and implement application mapping. Professional & Technical Skills: Must To Have Skills:Proficiency in Configuration Database & CI Management. Good To Have Skills:Experience with ITIL processes. Strong understanding of IT infrastructure and systems. Experience in incident management and problem resolution. Knowledge of configuration management tools and practices. Familiarity with IT service management frameworks. Excellent communication and interpersonal skills. Ability to work under pressure and meet tight deadlines. Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera. Good to have - MID Server configurations for Integrations data pull. Good to have - Customizes ServiceNow configuration, including custom scripts. Minimum 4-5 years of experience ServiceNow. Minimum 5 years of experience in IT asset / CMDB management. Experience in IT Asset Management process and operational delivery environment. Excellent communication and presentation skills. Excellent communication written and oral and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Configuration Database & CI Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

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5 - 10 years

7 - 12 Lacs

Kolkata

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Technical Experience:Excellent command over software licensing and use rights information of tier 1 software publishers (i.e., Microsoft, Oracle, IBM, VMware, Adobe, Citrix, and SAP) Proficient in creating and delivering IBM Sub-Capacity Mainframe ELP reports Proficient in creating Oracle DB server and Options ELP reports. Performing manual reconciliation and deployment validation as required Experience working on at least one or more SAM Tools (i.e., ServiceNow SAMPro, Flexera, SNOW License Manager) Competent on upto 3 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 3 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica) Advanced functional knowledge of ServiceNow SAM Pro / Flexera / SNOW SLM In-depth knowledge of publisher contracts and use rights. Advanced knowledge in applying licensing rules for creation of ELPs (Effective license positions) Good Understanding of license reconciliation methodologies and nuances e.g. product bundling, suites mapping, upgrades and downgrade. Understanding discovery Fundamentals: Overview of ServiceNow Discovery for software applications Discovery model normalization Experienced on drafting Software Asset Management policies & Procedures.Certification:Certified Software Asset Manager (CSAM) Professional Attributes: Excellent communication skills Expert knowledge in MS Office applications (Excel & PowerPoint) Ability to work in a team environment. Must have Skills:Software licensing & Software Asset Management Tools Good to Have Skills:Analytical and Communication Skills Educational Qualification: 15 years of full-time education Qualifications 15 years full time education

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6 - 8 years

15 - 25 Lacs

Chennai

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Service now Developer Minimum 5 years of experience in service now Developer

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6 - 8 years

15 - 25 Lacs

Bengaluru

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Service now Developer Minimum 5 years of experience in service now Developer

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6 - 8 years

15 - 25 Lacs

Hyderabad

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Service now Developer Minimum 5 years of experience in service now Developer

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4 - 9 years

10 - 20 Lacs

Pune

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*Minimum 4 + years of experience in serviceNow Development *Minimum 3+ years of experience in HRSD *Hand on experience in ITSM *Good to have CMDB ITOM PPM etc *Good Communication skills

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4 - 9 years

10 - 20 Lacs

Bengaluru

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*Minimum 4 + years of experience in serviceNow Development *Minimum 3+ years of experience in HRSD *Hand on experience in ITSM *Good to have CMDB ITOM PPM etc *Good Communication skills

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4 - 9 years

10 - 20 Lacs

Hyderabad

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*Minimum 4 + years of experience in serviceNow Development *Minimum 3+ years of experience in HRSD *Hand on experience in ITSM *Good to have CMDB ITOM PPM etc *Good Communication skills

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5 - 10 years

10 - 20 Lacs

Pune

Hybrid

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Roles & Responsibility : Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Collaborating with cross-functional teams to identify and prioritize business requirements Writing clean, efficient, and maintainable code requires expertise to achieve. Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity. Debugging and fixing technical problems Producing and running test cases to guarantee software quality. Documenting code and application functionality Staying abreast of emerging trends and technologies in ServiceNow development ensures your success. Requirements & Skills : Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 3-5 years of experience in ServiceNow development, I am seeking an experienced individual. Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Experience with software development methodologies such as Agile or Waterfall is desirable. Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes. Proven problem-solving and analytical abilities Excellent communication and collaboration skills Capability to work both independently and collaboratively.

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5 - 10 years

10 - 20 Lacs

Bengaluru

Hybrid

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Roles & Responsibility : Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Collaborating with cross-functional teams to identify and prioritize business requirements Writing clean, efficient, and maintainable code requires expertise to achieve. Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity. Debugging and fixing technical problems Producing and running test cases to guarantee software quality. Documenting code and application functionality Staying abreast of emerging trends and technologies in ServiceNow development ensures your success. Requirements & Skills : Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 3-5 years of experience in ServiceNow development, I am seeking an experienced individual. Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Experience with software development methodologies such as Agile or Waterfall is desirable. Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes. Proven problem-solving and analytical abilities Excellent communication and collaboration skills Capability to work both independently and collaboratively.

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5 - 10 years

10 - 20 Lacs

Hyderabad

Hybrid

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Roles & Responsibility : Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Collaborating with cross-functional teams to identify and prioritize business requirements Writing clean, efficient, and maintainable code requires expertise to achieve. Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity. Debugging and fixing technical problems Producing and running test cases to guarantee software quality. Documenting code and application functionality Staying abreast of emerging trends and technologies in ServiceNow development ensures your success. Requirements & Skills : Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 3-5 years of experience in ServiceNow development, I am seeking an experienced individual. Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Experience with software development methodologies such as Agile or Waterfall is desirable. Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes. Proven problem-solving and analytical abilities Excellent communication and collaboration skills Capability to work both independently and collaboratively.

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10 - 20 years

1 - 2 Lacs

Chennai

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Role & responsibilities Provide overall technical guidance and leadership. Should able to interact with Customer in order to understand their requirement and provide best possible solution around ITSM module Development Oversight: Lead and guide the development team in implementing ServiceNow configurations, customizations, and integrations. Conduct code reviews to ensure code quality, adherence to coding standards, and efficient use of ServiceNow features. Requirements Analysis: Collaborate with business analysts and stakeholders to analyze requirements and translate them into technical specifications. Provide insights into technical feasibility and potential challenges. Accountable for overall architecture. Identifies and drives resolution of technical issues affecting project execution. Document the detailed technical design. Support the product lead in ensuring consistency between process design and ServiceNow requirements. Verify the technical details of the stories then approved these stories accordingly.

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10 - 20 years

1 - 2 Lacs

Bengaluru

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Role & responsibilities Provide overall technical guidance and leadership. Should able to interact with Customer in order to understand their requirement and provide best possible solution around ITSM module Development Oversight: Lead and guide the development team in implementing ServiceNow configurations, customizations, and integrations. Conduct code reviews to ensure code quality, adherence to coding standards, and efficient use of ServiceNow features. Requirements Analysis: Collaborate with business analysts and stakeholders to analyze requirements and translate them into technical specifications. Provide insights into technical feasibility and potential challenges. Accountable for overall architecture. Identifies and drives resolution of technical issues affecting project execution. Document the detailed technical design. Support the product lead in ensuring consistency between process design and ServiceNow requirements. Verify the technical details of the stories then approved these stories accordingly.

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10 - 20 years

1 - 2 Lacs

Hyderabad

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Role & responsibilities Provide overall technical guidance and leadership. Should able to interact with Customer in order to understand their requirement and provide best possible solution around ITSM module Development Oversight: Lead and guide the development team in implementing ServiceNow configurations, customizations, and integrations. Conduct code reviews to ensure code quality, adherence to coding standards, and efficient use of ServiceNow features. Requirements Analysis: Collaborate with business analysts and stakeholders to analyze requirements and translate them into technical specifications. Provide insights into technical feasibility and potential challenges. Accountable for overall architecture. Identifies and drives resolution of technical issues affecting project execution. Document the detailed technical design. Support the product lead in ensuring consistency between process design and ServiceNow requirements. Verify the technical details of the stories then approved these stories accordingly.

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8 - 13 years

0 - 1 Lacs

Kolkata

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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8 - 13 years

0 - 1 Lacs

Chennai

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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8 - 13 years

0 - 1 Lacs

Bengaluru

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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6 - 8 years

6 - 10 Lacs

Bengaluru

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Note: Below less than 6 years profiles will be rejected. Work from office Face to face interview only. Candidate should have good Admin / Configuration / Development knowledge of:- Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM Content Management: - developing ESS page. UI Actions / UI policy / Access Control Lists, etc. Writing various Server side scripts like Script Includes, Business Rules etc. Configured License Management module for necessary Compliance check. Used ACLs for controlling the security mechanism in Service Now Domain Separation and designing the Process and data flow within various domains Experience with Web technologies/AJAX Developing Composite Service Requests within Service catalog Module Experience in different Integrations using web-services / MID Server, etc. Configuring complex reports Understanding and debugging of system logs. Experience in ServiceNow Discovery configuration and data management Exposure of REST API for Integration Should be able to provide solution for requirements from customers Should be able to provide effort estimate of requirements. Excellent communicate skills Experience working with Client, proactive approach, confidents Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor working and development knowledge of Service Now Virtual Agent( Topics,NLU) etc

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3 - 8 years

6 - 10 Lacs

Bengaluru

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As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB, GRC, HRSD, ITOM module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and. CIS-ITSM Certifications

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7 - 12 years

20 - 35 Lacs

Hyderabad, Pune, Bengaluru

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Warm Greetings from SP Staffing Services Pvt Ltd!!!! Experience:4-13yrs Work Location :Pan India Job Description: Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards , process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case Management, Service Portal Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding end to end deployment process\ Experience with large scale, enterprise ITSM implementations Ability to prioritize multiple competing priorities in a fast-paced environment Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, Change Management, Incident Management , Case Management and Performance Analytics Certification in ServiceNow Certified Implementation Specialist in ITSM module. Interested candidates, Kindly share your updated resume to ramya.r@spstaffing.in or contact number 8667784354 (Whatsapp:9597467601 )to proceed further

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8 - 13 years

7 - 17 Lacs

Bengaluru

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Role & responsibilities Description: We are looking for Service now ITOM developer With below Skills. Required Skills: - Minimum of 7+ years of hands-on experience with ServiceNow development and administration. - Proficient in creating and managing ServiceNow workflows, business rules, UI actions, client scripts, and notifications. - Experience with ServiceNow modules such as Incident Management, Change Management, Problem Management, Service Catalogue, and Knowledge Management. - ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, ControlM, OEM. - Orchestration to automate workflows. - Knowledge of scripting languages like JavaScript, HTML, and CSS. - Proficiency in integrating ServiceNow with other monitoring, incident management, and IT operations tools using REST APIs, SOAP APIs, webhooks, and other methods to pull data from external systems into ServiceNow. - Experience integrating third-party monitoring tools like Grafana, Prometheus, Splunk, etc., with ServiceNows Event Management to automate incident creation. - Strong experience in configuring and maintaining ServiceNow integrations with other platforms. - Strong troubleshooting and problem-solving skills. - Excellent verbal and written communication skills. Preferred Skills: - ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD). - Experience with ServiceNow integration and REST API. - Knowledge of Agile methodologies. - Knowledge of advanced reporting capabilities in ServiceNow.

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3 - 8 years

12 - 22 Lacs

Noida, Gurugram, Delhi / NCR

Hybrid

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Must to Have Skills Expertise in ServiceNow Platform and Development. Expertise in CMDB and Service Mapping, APM Proficient in Discovery Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical Experience working in cross-functional teams and collaborating with various IT and business stakeholders. Ability to manage multiple tasks simultaneously, with strong organizational skills and attention to detail. Some of the CMDB and Service Mapping implementation responsibilities to include: Discovery and Data Collection Service Maps Creation Dependency Mapping and Analysis CMDB Dashboard Health and De-duplication Working Mode Hybrid Shift 7 PM To 4 AM Interested applicants may email their resumes to pooja@agreeya.com.

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5 - 10 years

9 - 19 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

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Location- Pan India Roles & Responsibilities: - Design and develop ServiceNow IT Service Management applications to meet business process and application requirements. - Collaborate with cross-functional teams to ensure successful cloud migration and implementation projects. - Assist in defining requirements and designing applications to meet business process and application requirements. - Provide technical expertise and guidance to team members and stakeholders on ServiceNow IT Service Management applications. - Ensure the quality and integrity of ServiceNow IT Service Management applications through testing and debugging.Role & responsibilities

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10 - 12 years

15 - 25 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

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JD for Service Now HRSD Solution Architect : 1. Key Responsibilities: 2. Platform Configuration: Set up new functionalities related to HR case management, knowledge management, dashboards, and employee journey workflows. 3. Data Migration: Migrate data from existing HR platforms (e.g., Salesforce) to ServiceNow. 4. Integration: Build integrations between ServiceNow and other platforms such as Workday, Oracle, and various learning management systems. 5. Security Maintenance: Ensure the security and access controls of the platform. 6. Roadmap Management: Own and manage the ongoing ServiceNow HR Service Delivery product roadmaps and architecture. 7. Collaboration: Work closely with HR leaders and other stakeholders to design solutions that meet enterprise needs. 8. Mentorship: Mentor less experienced team members and contribute to the overall development of the organization. Qualifications: 1. Certification: ServiceNow HR Service Delivery (HRSD) certification and/or previous experience implementing HRSD solutions. 2. Experience: Minimum of Ten years of related work experience, with at least 6-7 years in a technology architect role. 3. Technical Skills: Hands-on experience with ITIL process implementation, HR table structure, application scoping, and modern programming languages

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4 - 9 years

12 - 22 Lacs

Kolkata, Hyderabad, Pune

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Job Title - Servicenow Developer Location - PAN India Job Description - Servicenow Development , Sevice Mapping , Discovery , ITSM or ITOM , CSDM or CMDB , Javascript or Python or Powershrell , AWS or Azure or GCP

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