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8.0 - 12.0 years
0 Lacs
karnataka
On-site
You will be working as a Desktop Engineering WSUS in Mumbai/Pune with a hybrid work mode. As a professional with 8+ years of experience, you will be hired on a contract-to-hire basis with an immediate joining requirement. Your primary responsibility will be to learn and understand the customer-designed ITSM processes, including Incident, Problem, Change, Knowledge, and Request Management. You will be expected to have a strong hands-on experience in installing and configuring WSUS in an AD environment. Additionally, you will be responsible for patching Wintel servers using WSUS servers. You will play a crucial role in conducting end-to-end ServiceNow testing of transformed Customer ITSM processes in various environments like SIT, UAT, and Production. Your tasks will include documenting technical testing and end-user UAT testing scenarios, along with creating UAT testing scenarios for automated testing frameworks (ATF). In case of any failed UAT test scenarios, you will be required to troubleshoot, triage, and document any defects uncovered. Furthermore, you will be responsible for testing defects stories in SIT, conducting application and implemented business process demonstrations and trainings for end-users and stakeholders. You will also conduct live and recorded interactive training sessions for audiences of different sizes, along with creating procedures and training material for end-users. Your role will also involve performing post-migration hypercare for end-users and addressing any other ITSM business analyst process needs identified by management.,
Posted 1 month ago
5.0 - 10.0 years
0 - 0 Lacs
bangalore, hyderabad, pune
On-site
Job Summary: We are seeking a skilled ServiceNow ITSM professional to support and enhance our ServiceNow platform with a focus on IT Service Management modules. The ideal candidate will have hands-on experience configuring, customizing, and administering ServiceNow applications and workflows to optimize IT service delivery and operations. Key Responsibilities: Design, configure, and implement ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, etc.) Develop and maintain ServiceNow workflows, forms, scripts (Client Script, Business Rules, UI Actions, etc.) Integrate ServiceNow with other systems using REST/SOAP APIs. Perform platform upgrades and module implementations as per business needs. Ensure platform performance, compliance, and data quality. Collaborate with IT and business teams to gather requirements and translate them into technical solutions. Provide support for ServiceNow incidents and service requests. Create and maintain technical documentation, runbooks, and user guides. Conduct unit testing and support UAT for new enhancements. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of hands-on experience with ServiceNow ITSM. Strong knowledge of ITIL processes and ServiceNow best practices. Proficient in ServiceNow scripting (JavaScript, Glide API). Experience with ServiceNow modules: Incident, Change, Problem, CMDB, and Service Catalog. Experience with ServiceNow administration: Roles, ACLs, Notifications, UI Policies, etc
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
noida, uttar pradesh
On-site
You should have experience in ServiceNow Development and possess the ability to drive solutions independently. Prior work on ITSM is essential, along with a good grasp of CMDB. Additional knowledge of other ServiceNow products and practical work experience would be advantageous. Your expertise should include a strong background in ServiceNow client and server-side JavaScript as well as familiarity with ServiceNow APIs. You must have experience in extending the ServiceNow schema to custom applications and leveraging ServiceNow platform capabilities for implementing Scoped Applications. Proficiency in managing flows and workflows of medium to complex nature is required. An understanding of scripted Web-Services such as AJAX, Business Rules, JavaScript, SOAP, REST, and SSO-SAML Setup, as well as integration of ServiceNow with other applications is crucial. Knowledge of Service Portal designing would be considered a plus. General development experience is a must, including system integration using web services and technologies like XML, HTML, AJAX, CSS, HTTP, and REST/SOAP. You should be able to assume the role of a Solution Architect, delivering projects for implementation and enhancements alongside Project Managers. Proficiency in JavaScript and ServiceNow scripting is required, as well as some experience working with relational databases. In addition to technical skills, you will be expected to provide management support by maintaining expert knowledge of the ServiceNow platform and products. Mentorship within the team, support for junior members, and monitoring the performance of junior developers are also key responsibilities. Effective communication with internal and external stakeholders for gathering business needs is essential. Required certifications include ServiceNow - Certified System Administrator, ServiceNow ITSM (preferred) or any other Implementation Specialist, and experience working in Agile Teams and Scrum Framework. Preferred certifications and knowledge encompass Certified Application Developer, ITIL Certification, and Micro-Certifications in Automated Test Framework, Flow Designer, Integration Hub, and Agile & Test.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
You have over 5 years of experience and will be working in a hybrid work mode with shifts from 9 AM to 6 PM. As a ServiceNow ITSM and Integration Specialist, your role involves identifying, designing, and delivering larger or more complex architectures, strategies, and specific solutions through the ServiceNow platform. Your responsibilities include having in-depth knowledge of the ServiceNow Platform, technology, development, integration, and modules to design, develop, implement, and test modules within agreed timelines, budget, costs, quality, and development standards. You should have hands-on ITSM process implementation experience on modules such as Incident Management, Problem Management, Change Management, and Knowledge Management. Additionally, you will be expected to have hands-on integration implementation experience and in-depth knowledge of designing and developing complex solutions for integrating ServiceNow with external tools like SalesForce, SCOM, MuleSoft, SnapLogic, Perspectium, and ServiceNow to ServiceNow Integration as per business needs. Understanding Inbound and Outbound Integrations, Rest and Soap services, and bi-directional integrations is crucial. Your role will also involve identifying and designing ServiceNow integration requirements, configuring ServiceNow ITSM application, and Service Portal in accordance with customer requirements and best practices. Collaborating with business stakeholders to gather and analyze requirements and translating them into technical specifications and solutions is essential. You will create UI forms, UI Actions, notifications, workflows, Transform Maps, and Flows via Flow Designer, as well as develop JavaScript server/client code and components like Script Includes, Business Rules, Client Scripts, and ACLs. You will also suggest and implement proposals for process improvements within projects once agreed. Providing technical documentation on modules/products, maintaining a high level of product and solution knowledge, driving business requirements, advising, mentoring, and providing hands-on assistance to team members, are also part of your responsibilities. You will develop and document best practice approaches, create and design user stories, assess solutions built by developers, and support system testing and systems integration testing. Supporting user acceptance testing, go-live, early life/warranty support periods, staying updated with the latest ServiceNow features and functionalities, and making recommendations for improvement are also important aspects of your role.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a professional with over 8 years of experience in ServiceNow development, you will be responsible for implementing and scripting solutions on the ITSM module and one of the following areas: SecOps, Discovery, HRSD, CSM, FSM, ITBM, Orchestration, Service Portal, CMDB, Service Mapping, Event Management, or ITOM. Your key skills should include strong communication and presentation abilities, client handling proficiency, Java scripting knowledge, and hands-on experience with ITIL process implementation. You will be expected to design and develop custom applications using ServiceNow, create and modify workflows, and deliver technical solutions with necessary documentation. Additionally, you must have experience in migrating data from various tools to ServiceNow, generating information for reporting and dashboards, and integrating systems using REST, SOAP, API, or web services. A solid understanding of ITIL methodologies and processes is required for this role. To qualify for this position, you should hold a BE/BTech/MCA/MBA or equivalent degree. Equal employment opportunities are provided to all candidates applying for this role.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Configuration Management Specialist, you will be responsible for the end-to-end lifecycle management of Configuration Management. Your primary tasks will include developing and maintaining the CMDB framework, ensuring accurate population with relevant CI data, defining and enforcing data governance policies, monitoring performance, and collaborating with stakeholders to fix discovery errors. You will work on maintaining accurate CI identification, classification, and relationship mapping within the CMDB. Your role will involve overseeing the population of the CMDB with data from various sources, including discovery tools, change management processes, and manual updates. It will be essential to define and implement data governance policies to ensure data integrity and consistency. Additionally, you will be responsible for generating regular and ad-hoc reports and dashboards to provide insights into configuration and service data. Analyzing CMDB and CSDM data to identify trends, anomalies, and optimization opportunities will also be part of your role. Collaboration with stakeholders to define and track KPIs related to configuration and service management is also required. Documentation and training are crucial aspects of this role. You will document CMDB and CSDM processes, procedures, and guidelines for reference and training purposes. Conducting training sessions and workshops for IT staff and end-users on CMDB and CSDM concepts, usage, and best practices will also be a part of your responsibilities. To excel in this role, you should have familiarity with IT asset management, configuration management, and discovery tools. Strong analytical and problem-solving skills are essential, along with excellent communication and collaboration abilities. Proficiency in MS Excel is required to perform reporting and analytics tasks effectively. If you are looking for a challenging role where you can utilize your skills in configuration management, documentation, training, and analytics, this position offers an opportunity to contribute significantly to the organization's IT operations.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
You will be responsible for managing hardware and software inventory as an IT Asset Management Executive at Unistanz Software Private Limited. Your primary tasks will include operational and strategic management of assets, planning and monitoring hardware and software lifecycles, tracking deliveries and installations, developing asset control processes and procedures, and ensuring compliance with audit requirements. Your role will involve continuous improvement in asset management policies and processes, ensuring asset availability for employee onboarding and offboarding, monitoring asset usage, conducting research on industry best practices, and incorporating them into organizational processes. Additionally, you will be required to have a Bachelor's degree or equivalent qualification, with 4-5 years of overall experience and at least 2 years of relevant experience in IT asset management. Knowledge and experience in IT software and hardware, IMACD, CMDB, ITSM, ITAM tools, vendor management, governance, problem-solving skills, customer-centric approach, and familiarity with ITIL framework for service delivery and support will be essential for this role. Experience in supporting branch IT asset audits will be an added advantage. If you are able to join immediately or within 10 days, your application will be preferred for this position based in Lower Parel/Chinchpokli. For more details, visit www.unistanz.com.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As a ServiceNow CMDB Developer with over 7 years of experience, you will be responsible for designing, developing, and maintaining the Configuration Management Database (CMDB) within the ServiceNow platform. Your expertise in ServiceNow will be instrumental in ensuring the accuracy and efficiency of the CMDB. Working in a hybrid model, you will collaborate with various teams to gather requirements, implement changes, and optimize the CMDB for the organization. Your location will be in Bangalore, where you will play a key role in managing the configuration items and relationships within the CMDB to support IT service management processes. Your responsibilities will include configuration item identification, data normalization, relationship mapping, and ensuring data integrity within the CMDB. Additionally, you will work towards automating CMDB updates, maintaining data accuracy, and improving overall CMDB functionality to meet the organization's needs. The ideal candidate will have a deep understanding of ServiceNow, strong analytical skills, and the ability to work effectively in a collaborative environment. Your attention to detail, problem-solving skills, and experience in CMDB development will be crucial in this role.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
The ideal candidate for this position should possess a minimum of 3 years of hands-on experience in design, development, and deployment on the ServiceNow platform. You should have prior experience in ServiceNow implementation within IT Service Management (ITSM) modules such as Incident, Problem, Change, CMDB, and Asset. Proficiency in CMDB, Discovery, and integration with external modules is also required. Your skills should include hands-on experience in Glide and Jelly Scripting, Java Script, HTML, XML, and AJAX. Additionally, you should have experience in integrating ServiceNow with third-party tools using web services, SOAP, email, MID, etc. Previous experience in SNOW administration is crucial, along with a strong understanding of ITIL v3 processes. Preferred qualifications include ITIL Foundation v3 certification and ServiceNow Administration certification. The ability to work effectively on tight schedules, even beyond normal working hours, is essential for this role. Strong communication skills, both verbal and written, are necessary to effectively interact with clients. If you are interested in this opportunity, please send your updated CV in word format to Mr. Sanket at career@globalnestsolutions.com and sanketk@globalnestsolutions.com. Along with your CV, kindly provide details on your total experience, relevant experience, current CTC, expected CTC, availability to join (Immediate/15 Days/1 Month/2 Months/3 Months), current location, and passport status (Yes/No).,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be responsible for developing and supporting software by writing clean, high-quality, high-performance, and maintainable code. This includes working on applications, database integration, interfaces, and new functionality enhancements. You will need to coordinate cross-functionally to ensure that projects meet business objectives and compliance standards. Additionally, you will be supporting the testing and deployment of new products and features, as well as participating in code reviews. To qualify for this role, you should have a Bachelor's degree in Computer Science or a related field, along with at least 3 years of relevant work experience. You should have expertise in Object-Oriented Design, Database Design, and XML Schema. Experience with Agile or Scrum software development methodologies is required, and you should have the ability to multi-task, organize, and prioritize work effectively.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
You are a ServiceNow ATF Tester with 5+ years of experience, specializing in ServiceNow ATF. Your role involves testing various modules within ServiceNow such as Change, Incident, Knowledge, Problem, CMDB, and Integrations. You are responsible for keeping management updated on progress and reporting issues. In this role, you will have experience in testing Service Catalog Integration Hub and Flow Designer, as well as general integration. You should possess knowledge of workflows in ITSM modules like Incident, Change, Problem, Service Catalogue, IT Asset Management, and CMDB. Your experience includes test automation using ATF, along with designing test cases, planning tests, and developing test strategies. It is desirable for you to have knowledge of automation tools like Selenium, QTP, and ATF. You should have a good understanding of REST APIs and excellent written and verbal communication skills. Your strong knowledge and use of QA methodologies such as Agile, Waterfall, DevOps, and BDD will be beneficial in this role. You should demonstrate the ability to evaluate constraints, risks, and dependencies with an analytical mind and problem-solving aptitude. Your responsibilities also include executing testing for large and complex deliveries on ServiceNow technologies, developing functional test automation frameworks, ensuring quality in CI/CD pipelines for delivery, assessing and reviewing unit tests, and reviewing test processes and practices. You will guide and support others in building and improving team practices. Having an ISTQB Foundation Level certificate or equivalent experience is required. Your resume should highlight your certifications in ISTQB, ATF (Automated Test Framework), Change Management, Incident Management, workflows, and ITSM ServiceNow. This is a full-time contractual/temporary position with a day shift schedule that requires work at the Chennai location. If you meet the above requirements and possess the mentioned skills and certifications, please contact the employer at +91 9644789869.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a seasoned ServiceNow Developer with over 8 years of experience, you will be responsible for driving solutions independently and serving as a Solution Architect. You should have extensive expertise in ITSM, CMDB, and various ServiceNow products. The role offers flexibility in terms of location with options including Noida, Pune, Bengaluru, and Chennai. Your key responsibilities will include ServiceNow Development, where you will demonstrate proficiency in client and server-side JavaScript, ServiceNow APIs, and extending the ServiceNow schema for custom applications. Additionally, you will manage medium to complex workflows, implement Scoped Applications on the ServiceNow platform, and integrate systems using web services and technologies like XML, HTML, AJAX, CSS, HTTP, REST, and SOAP. Strong JavaScript skills are required for scripting and customizations on the ServiceNow platform. You will also provide mentorship to junior developers, engage with stakeholders for requirements gathering, and ensure successful project delivery. Technical expertise in ITSM & CMDB, web services, Service Portal design, and database management is crucial for this role. You must hold certifications such as ServiceNow Certified System Administrator and preferably ServiceNow ITSM Implementation Specialist. Additional preferred certifications include Certified Application Developer, ITIL Certification, and micro-certifications in Automated Test Framework, Flow Designer, Integration Hub, Agile, and Test. In terms of qualifications, you should have a B.E./B.Tech degree and a total of 8-10 years of experience working in Agile Teams with the Scrum Framework. This role requires an individual who can independently deliver projects, manage complex workflows, provide mentorship to a team, and ensure customer satisfaction throughout the process.,
Posted 1 month ago
8.0 - 13.0 years
0 Lacs
karnataka
On-site
As an experienced candidate with 8 to 13 years of relevant work experience, you will be responsible for working with CMDB (Configuration Management Database) and related tools. Your primary skills should include expertise in CMDB, CMDB Modules, CMDB Tools, and specifically BMC Helix. Your role will involve effectively managing and maintaining the CMDB, ensuring accurate and up-to-date information within the database. You will be expected to collaborate with various teams to implement CMDB best practices and support the overall configuration management processes of the organization. Having a deep understanding of CMDB concepts and hands-on experience with BMC Helix will be crucial for success in this position. Strong analytical and problem-solving skills will also be necessary to troubleshoot any issues related to the CMDB and ensure smooth operations. Overall, this role offers you the opportunity to leverage your CMDB expertise and contribute to the effective management of configuration data within the organization.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As a ServiceNow Developer specializing in Configuration Management Database (CMDB), IT Asset Management (ITAM), and Operation Management, you will be responsible for leveraging your expert-level experience to enhance the ServiceNow platform. Your primary tasks will involve developing APIs using the Python stack to streamline processes and optimize efficiency within the organization. With a minimum of 7-9 years of hands-on experience in ServiceNow development, you will play a crucial role in maintaining and expanding the CMDB, ITAM, and ITOM functionalities. Strong communication skills are essential for collaborating effectively with cross-functional teams and stakeholders. If you are passionate about utilizing your skills to drive innovation and contribute to the success of the organization, this position in Bangalore offers an exciting opportunity to make a significant impact.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a CMDB_ITAM Specialist with 5 to 8 years of experience, you will be responsible for managing and implementing the ServiceNow platform, focusing on CMDB, IT Asset Management (ITAM), ServiceNow Discovery, and Service Mapping. Your expertise will be crucial in designing, configuring, and overseeing CMDB and ITAM modules to ensure organizations maintain accurate configuration data and enhance asset visibility. Your key responsibilities will include implementing and managing ServiceNow CMDB and ITAM modules, configuring and troubleshooting ServiceNow Discovery and Service Mapping for accurate CI population and service topology, collaborating with IT operations and service owners to maintain CMDB accuracy, and developing Discovery schedules, MID servers, and Discovery patterns. It will be essential for you to align IT asset data with CMDB to support audits, compliance, and reporting, communicate effectively with stakeholders from technical and non-technical teams, and actively participate in CMDB governance, audits, and continuous improvement initiatives. Your mandatory skills must include expertise in CMDB, IT Asset Management (ITAM), ServiceNow Discovery, and Service Mapping, along with excellent communication skills to effectively engage with various stakeholders.,
Posted 1 month ago
8.0 - 10.0 years
18 - 33 Lacs
Pune, Chennai, Bengaluru
Work from Office
Having experience in ServiceNow Development and ability to drive solutions independently. Has worked on ITSM extensively and understanding of CMDB. Also, is aware of other ServiceNow products and having practical work experience would be added advantage. Rich Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application Experience in managing flows and workflows of Medium to Complex in nature. Understand scripted Web-Services, such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications Understanding of Service Portal designing would be an added advantage. Location - Noida/Chennai/Bengaluru/Pune .
Posted 1 month ago
5.0 - 10.0 years
14 - 19 Lacs
Hyderabad
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Analyze business requirements and translate them into technical specifications for ServiceNow configurations and customizations Develop and implement advanced workflows, business rules, scripts, and user interfaces using ServiceNow tools and APIs Integrate ServiceNow with external systems using industry best practices (e.g., LDAP, REST APIs) Ensure code quality through code reviews and adherence to coding standards Create and maintain system documentation to ensure knowledge transfer and future maintainability Troubleshoot complex issues, diagnose problems, and provide solutions for optimal platform performance Stay up to date on the latest ServiceNow features and functionalities. Participate in continuous improvement initiatives to optimize the ServiceNow platform Provide technical mentorship to other members of the team Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Certified ServiceNow Administrator (CSA) Certified ServiceNow Developer (CAD) Other ServiceNow Implementation Specialist Certification (CIS) ITSM ITOM 5+ years of experience as a ServiceNow developer Solid experience in one additional ServiceNow module (SPM, IRM, SecOps, ITOM or APM) Experience with scripting languages used in ServiceNow (e.g., JavaScript) Experience working with Employee Center Experience with integrating ServiceNow with external systems Solid understanding of ServiceNow core functionalities (ITSM CMDB, etc.) Proven excellent problem-solving and analytical skills Proven solid communication and collaboration skills Proven ability to work independently and as part of a team Proven passion for continuous learning At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. #NIC External Candidate Application Internal Employee Application
Posted 1 month ago
4.0 - 8.0 years
25 - 27 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Have good knowledge about integrations to external tools Solve complex business problems by engineering existing and new algorithms Experience developing custom applications within the ServiceNow platform Experience in configuration of ITOM ITBM modules service requests portals service catalogs etc Experience in ServiceNow customizations including Server and Client Scripts UI Action workflow administration data import etc Hands on experience on web based languages AngularJS 1 xx JavaScript CSS Jelly XML HTML and Glide Experience integrating ServiceNow with other platforms though APIs like SOAP REST and other related applications Experience in set up of ServiceNow integration LDAP SSO Email etc Experience in gathering requirements and implementing them Experience in writing test cases automated tests in ServiceNow Modify Add Change Forms Fields UI Actions Administrative aspects of ServiceNow would be an added advantage Responsibilities Enhance and support the ServiceNow customer facing portal Integrate ServiceNow with other corporate applications via web services mid server email etc Prepare test cases automate them and execution of test cases Translate design comps and other specifications into working code Build responsive web applications Develop middleware API calls for mobile web applications Server-side scripting in Apache Jelly ServiceNow proprietary Expertise in ServiceNow HRSD development Location: Hyderabad, Ahmedabad, Pune, Kolkata, Chennai, Pan India
Posted 1 month ago
6.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
When you join Verizon You want more out of a career A place to share your ideas freely ? even if theyre daring or different Where the true you can learn, grow, and thrive At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy We do what we love ? driving innovation, creativity, and impact in the world Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins In crisis and in celebration, we come together ? lifting our communities and building trust in how we show up, everywhere & always Want inJoin the #VTeamLife, As a ServiceNow Developer, you will apply your knowledge of ServiceNow to configure custom workflows and procedures for various internal groups at Verizon to deliver enterprise-wide business processes You must be an experienced ServiceNow developer and administration You should maintain the skills and essential knowledge necessary to design, build, and customize applications and services Working across the platform, this role delivers new functionality and innovative solutions You will report to the Manager of ServiceNow Application Development, Contributing to planning, designing, configuring, testing, implementing, documenting, and maintaining the ServiceNow platform to meet business needs and corporate objectives, staying as close to ?out of the box? as possible, Evaluating ServiceNow platform performance, debug software problems, and making recommendations for problem resolution, Designing and developing new ServiceNow applications, workflows,widgets and services, Producing technical artifacts such as design documents, data models, workflow diagrams, test matrices and plans, setup scripts, etc Providing subject matter expertise for areas of the ServiceNow application, and ability to implement modules and other third-party applications used within the environment to ServiceNow for ITSM and operations management, Transforming business needs from the customer to tangible items within ServiceNow using platform modules or creating new scoped applications, working within the scrum framework, Implementing access controls to ensure an appropriate least privilege approach to solution design, Should have the working experience in Flowdesigner Completing detailed documentation for workflows and services implemented within ServiceNow, You Will Need To Have Bachelors degree or four or more years of work experience, Four or more years of relevant work experience, Four or more years of experience developing large global enterprise ServiceNow instances which includes releases in London or later, Experience in development of two or more of the following modules: Asset/CMDB, ITSM including MIM, Service Catalog, Knowledge, Portal, Virtual Agent, ATF, HR, ITBM, ITOM, mobile, and Performance Analytics, Experience working in an Agile/Scrum environment, Even Better If You Have Masters degree or four or more years of work experience, ServiceNow Certified Developer, Experience solving complex business problems by engineering existing, and new algorithms, Ability to customize workflows, code Business Rules and UI Scripts using JavaScript to create applications and configurations on the ServiceNow platform, If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every ?even better? qualification listed above, Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager, Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics, Show
Posted 1 month ago
4.0 - 9.0 years
3 - 7 Lacs
Pune
Work from Office
APPLICATION DEVELOPER More than 4 years experience in Discovery / ITOM domain on ServiceNow platform.Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPSGood understanding & hands on and AWS & Azure cloud Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc Worked in a Datacenter environment as L3 / L4 support Technical knowledge of the following areasJava, HTML, JavaScript, LDAP/Active Directory Working knowledge of configuration management, CMDB, methods and processes Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner. Provide excellent customer service, leadership, communication, problem solving and decision-making skills. Nice to haveBasic knowledge and awareness of various other modules like ITBM and security Must have flare for research, innovation and must be passionate to work on innovation topics .
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
The Lead Technology Specialist - ServiceNow CMDB/ITOM position in Bangalore requires an experienced CMDB Technical Analyst to be a part of the Information Management (IM) function. The primary responsibilities include administering and executing configuration management changes, ensuring CMDB data integrity & robustness, and working closely with the IT ServiceNow System Admin and process owners within IT. The ideal candidate should have strong stakeholder management skills to gather, analyze, and launch requirements related to ITSM, ITOM, CMDB, and Asset areas. Additionally, the candidate will work in an international, distributed, and multi-functional team with an agile mindset and methodology. The qualified candidate should have 8-10 years of overall experience in the IT industry, with a focus on ServiceNow experience in IT Service Management (ITSM), CMDB, ITOM, SAM, and HAM modules. Education requirements include a Bachelor's degree in Technology or Engineering, along with experience in ServiceNow CMDB, CSDM, Discovery, and Service Mapping. The candidate should have a strong understanding of IT infrastructure and components, experience in defining and implementing CMDB governance processes and procedures, and managing CI data in a ServiceNow CMDB. Key qualifications for success in this role include collaborating with stakeholders to identify and implement improvements to the CMDB, experience in Agile Methodology, excellent communication and collaboration skills, ITIL certification, and strong experience in ITIL processes. Additionally, being a Certified ServiceNow Admin (CSA) with expertise in CMDB Fundamentals and ITOM Discovery is preferred. As a Lead Technology Specialist at CGI, you will play a crucial role in turning meaningful insights into action. CGI emphasizes ownership, teamwork, respect, and belonging, offering employees the opportunity to be owners from day one. By joining CGI, you will have the chance to develop innovative solutions, build relationships with teammates and clients, access global capabilities, and shape your career in a company built to grow and last. Leaders at CGI care about your health and well-being, providing opportunities to deepen your skills and broaden your horizons in one of the largest IT and business consulting services firms in the world.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a member of the ANSR team supporting Land O'Lakes" Global Capability Center (GCC) setup in India, your role involves ensuring the smooth transition of operations to Land O'Lakes GCC within the next two years. Land O'Lakes, a renowned player in the dairy industry, is committed to leveraging technology to enhance its agricultural practices, incorporating advanced analytics and precision farming techniques for improved efficiency. Your responsibilities will include day-to-day monitoring and maintenance of the enterprise event management and system monitoring framework, particularly focusing on ServiceNow ITOM and Discovery. This entails analyzing system monitoring messages, collaborating with support teams to address alerts, developing monitoring policies, and implementing automation scripts for system and application monitoring. Furthermore, you will be involved in configuring ITOM, Discovery, and Service Mapping to ensure accurate monitoring of applications, databases, servers, and services. Collaboration with technical and support teams is essential to maintain correct relationships and implement event correlation effectively. In terms of integrations and support, you will work closely with various IS groups and project teams to implement system and application monitoring plans. Documentation creation for training support personnel, along with integrating different tools and scripts for monitoring systems, is part of your role. Your expertise in ITIL processes and reporting will be crucial for tracking system performance metrics, analyzing trends, and providing input for system optimization. You will also contribute to capacity planning, performance metric analysis, and event management documentation. Additionally, you will collaborate with ITIL process owners to integrate Event Management with Incident, Change & Problem management processes. With a focus on ServiceNow ITOM, your experience in delivering ITOM tools and processes, along with strong scripting skills and server administration knowledge, will be highly valuable. A Bachelor's degree in computer science, engineering, or related fields is required, along with 5+ years of hands-on experience in ServiceNow ITOM. Your primary skills should include hands-on experience with Discovery probes, Service Mapping configurations, and Event management rules, as well as MID server configuration expertise. Additional skills in designing integrations, improving Discovery performance, and building effective ServiceNow dashboards are desirable. Joining the ANSR team, you will play a key role in supporting Land O'Lakes" transition to its GCC, contributing to the future of food and agriculture through technology and innovation.,
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai, Pune, Bengaluru
Work from Office
Job Overview: The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service Management technical delivery in one or more of the following areas, we want to hear from you. Your Life at Atos: Youll be responsible for providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow), process gaps (ITSM/ITIL) and cultural challenges (people). What will make you successful/or Your X Factor: Primary focus area: ServiceNowITOM/CMDB Other focus areas: ITSM Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements. Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to needs versus wants. Working with the Client this requires thought leadership in transforming solutionised requirements to true business outcomes. Proven hands-on technical delivery (including development, testing and implementation) of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID,etc) Shift Timing: 6:30 PM 3:30 AM IST Location: Pune / Mumbai / Bangalore / Chennai YourExpertise : Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators Must have solid understanding and experience in usingseveralweb technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the ServiceNow platform using web services, SOAP, email, MID, plugins Knowledge of technical components such as LDAP, VPN, SSL and other such technologies. Has proven leadership experience in managing small teams and projects Ability to produce documentation on various levels including technical and customer facing Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits
Posted 1 month ago
5.0 - 10.0 years
10 - 20 Lacs
Pune, Chennai, Bengaluru
Hybrid
Role & responsibilities servicenow development, implementation, integration, scripting, ITSM mandate along with 1 other module. Preferred candidate profile
Posted 1 month ago
10.0 - 17.0 years
8 - 15 Lacs
Bengaluru
Work from Office
JD : The ServiceNow L3 role is accountable for all aspects of the technical solution and implementation from initiation through closeout and requirements gathering workshops to capture all requirements to implement the solution on the ServiceNow platform. The L3 provides consultative guidance to the customer, and designs the overall solution based on ServiceNow and industry specific best practices. Additionally, the following are typical activities expected of the ServiceNow L3 role: Provide subject matter expertise in the design, development and implementation of the following capabilities within ServiceNow platform: ITSM, ITOM, ITBM, CSM, Service Portal 7+ years of enterprise level application design/architecture experience, with extensive experience on Java, J2ee, middleware and high-volume web-based applications design and systems integration. Provide technical guidance, and assist with capturing all business, functional and technical requirements to design and implement the solution Research and evaluate technical solutions to make informed recommendations on the most appropriate, efficient and cost-effective solution based on the customer requirements and the statement of work Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory, networking and database administration Designs data model and architecture required to implement solution using technology specific best practices and standards. Refine Agile Stories to accurately document the appropriate level of technical detail for a developer to implement Participate in daily scrum calls with the development team
Posted 1 month ago
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