590 Cmdb Jobs - Page 17

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

The ServiceNow Senior Developer role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow Senior Developer domain.

The Developer - ITOM - CMDB and Discovery role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Developer - ITOM - CMDB and Discovery domain.

The Developer - ITOM - CMDB and Discovery role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Developer - ITOM - CMDB and Discovery domain.

Mid-Senior (6+ years of relevant experience) We're on the lookout for a highly skilled Snow Software Technical Developer to join our IT/Software Development team! If you have at least 5 years of hands-on experience with Snow Software and are ready to design, develop, and maintain cutting-edge solutions that optimize Software Asset Management (SAM), this role could be a perfect fit. Key Responsibilities: Implementation & Customization: Configure Snow Software to meet business needs Integration: Integrate Snow Software with tools like ServiceNow, SCCM, and CMDBs Automation: Automate SAM processes using Snow Automation Platform and scripting (e.g., PowerShell, Python) Data Analysis & Reporting: Generate reports and provide insights on software license compliance Collaboration & Support: Work closely with IT teams and provide training on Snow Software Required Skills: 5+ years of experience with Snow Software (License Manager, Inventory, Automation Platform) Proficient in scripting and software asset management (SAM) Experience integrating Snow Software with third-party tools like SCCM or ServiceNow Skills : - Snow software( License Manager, Inventory, Automation Platform).snow software, SCCM, License Manager, Inventory, Automation Platform,CMDB Location : - Remote,

The Flexera role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Flexera domain.

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ServiceNow Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders. Key ResponsibilitiesSupport basic activities related to the ServiceNow Implementation ProjectAssess and manage change requests within ITSM processes.Orchestrate Change Advisory Board (CAB) meetings.Track and report the status of ServiceNow tickets (Incidents, Problem Changes).Attend and contribute to Post Incident Reviews.Join team meetings and provide updates.Report status in Jira Projects.Document findings and processes in Confluence.Interact with technical support teams to ensure smooth operations.Required Technical Skills & Experience5+ years of experience in ITSM processes and related activities:oITIL v4 framework (incl. support model, service mgt, CMDB, APM, .)oStrong understanding of ITSM processes.oProficiency in using Jira and Confluence.Good knowledge of IT service management (ServiceNow) and reporting (ServiceNow/PowerBI) tools Excellent problem-solving and analytical skills. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.- Understanding of the ServiceNow architecture and modules.- Familiarity with ServiceNow administration and development.- Proficiency in JavaScript (client-side and server-side).- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.- Experience with CMDB (Configuration Management Database).- Building and customizing workflows using the Flow Designer and Workflow Editor.- Knowledge of ServiceNow Orchestration.- Knowledge of relational databases and SQL queries.- Hands-on experience in integrating ServiceNow with other systems.- Good To Have Skills: Experience with ServiceNow scripting and automation tools. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management- Strong understanding of IT service management processes- Experience in configuring and customizing ServiceNow applications- Knowledge of ITIL framework and best practices- Experience in leading application development projects Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, facilitating communication between stakeholders, and overseeing the implementation of best practices in application management. You will also be responsible for guiding your team through challenges and ensuring that project milestones are met efficiently and effectively. Roles & Responsibilities:- Excellent communication and collaboration skills- Capability to work both independently and collaboratively.- Developing, configuring, and customizing the ServiceNow platform to fit business requirements.- Collaborating with functional teams to identify and prioritize business requirements.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and provide regular updates to stakeholders. Professional & Technical Skills: - Servicenow ITSM(IT service management)- Servicenow Integrations- Servicenow Portal- Servicenow ITOM(IT operation management)- Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of application lifecycle management.- Experience with IT service management processes.- Ability to configure and customize ServiceNow applications.- Familiarity with integration techniques and tools. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with team members, and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Ensure timely delivery of projects- Provide technical guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.- Understanding of the ServiceNow architecture and modules.- Familiarity with ServiceNow administration and development.- Proficiency in JavaScript (client-side and server-side).- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.- Experience with CMDB (Configuration Management Database).- Building and customizing workflows using the Flow Designer and Workflow Editor.- Knowledge of ServiceNow Orchestration.- Knowledge of relational databases and SQL queries.- Hands-on experience in integrating ServiceNow with other systems.- Good To Have Skills: Experience with ServiceNow scripting and automation tools. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

The ServiceNow_ITAM (IT Asset Management) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow_ITAM (IT Asset Management) domain.

Project description We are looking for an experienced Senior ServiceNow (SNOW) Engineer to join our IT Operations team. You are responsible for designing robust data models, developing custom reports, and building seamless API integrations within the ServiceNow platform. You should have a strong background in ITSM processes, data architecture, and hands-on experience with ServiceNow development and automation. You will play a pivotal role in optimizing our ServiceNow environment to enhance service delivery, operational visibility, and integration with enterprise systems. Responsibilities Internal Data Structures & Configuration Design, build, and maintain data models, tables, and relationships within the ServiceNow platform. Extend and customize out-of-the-box modules (e.g., CMDB, Incident, Change, Request, etc.) to meet business requirements. Ensure data integrity, normalization, and performance optimization across the ServiceNow environment. Collaborate with stakeholders to translate business requirements into scalable ServiceNow configurations or custom applications. Reporting & Dashboards Develop real-time dashboards and reports using ServiceNow Reporting Tools and Performance Analytics. Deliver insights into key ITSM metrics such as SLAs, incident trends, and operational KPIs. Automate the generation and distribution of recurring reports to stakeholders. Work with business and technical teams to define and implement reporting frameworks tailored to their needs. Automated Feeds & API Integration Develop and manage robust data integrations using ServiceNow REST/SOAP APIs. Build and maintain data pipelines to and from external systems (e.g., CMDB, HRIS, ERP, Flexera, etc.). Implement secure, scalable automation for data exchange with appropriate error handling, logging, and monitoring. Troubleshoot and resolve integration-related issues to ensure smooth system interoperability. Skills Must have Minimum 6+ years of hands-on experience with ServiceNow, including ITSM, CMDB, and integrations. Technical Expertise: Advanced knowledge of ServiceNow architecture, configuration, and scripting (JavaScript, Glide). Strong experience with REST/SOAP APIs for ServiceNow integrations. Solid understanding of relational databases, data normalization, and model optimization. Familiarity with common enterprise systems such as ERP, HRIS, Flexera, and CMDB tools. Reporting Skills: Proficiency in ServiceNow Performance Analytics, standard reporting, and dashboard design. Experience defining KPIs and building automated reporting solutions. Soft Skills: Strong communication and collaboration skills. Proven ability to translate business requirements into scalable ServiceNow solutions. Analytical and detail-oriented mindset with a problem-solving approach. Nice to have N/A. OtherLanguagesEnglishC1 Advanced SenioritySenior

Job Responsibilities Develop and maintain Service Now applications and integrations. Work closely with business analysts, developers, and other stakeholders to design and implement solutions that meet the needs of the organization. Write efficient and high-quality code that is scalable and maintainable. Develop and maintain technical documentation for Service Now applications and integrations. Participate in code reviews and collaborate with other developers to ensure code quality. Ensure that Service Now applications are stable, scalable, and secure. Troubleshoot and debug issues in Service Now applications and integrations. Stay up-to-date with the latest Service Now technologies and trends. Experience Has 8 years of experience in ServiceNow platform, various product suites and international teams with focus on quality outcomes. Strong understanding of ServiceNow best practices Proficient in the ServiceNow technology and has experience with the related supporting capabilities. Has a good understanding of the ServiceNow cloud architecture as well as the Roche integration services based on Mulesoft. Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (ITSM, ITOM, PPM, CSDM, HRSD) Strong experience with JavaScript, AngularJS, HTML, CSS, and REST APIs. Is passionate about learning, sharing, and further developing best practices” and embedding it as “next practice” to achieve greater impact. Lives the Agile / SCRUM methodology and mindset. Exhibits servant leadership behavior, self-aware leader and a flexible team player. Ability to work in a team environment and collaborate effectively with business analysts, developers, and other stakeholders. Possesses a combination of analytical thinking, hands-on problem-solving, and a customer-service mindset. Is capable of out-of-the-box thinking paired with the view of the “Big Picture” to "connect the dots". Can challenge requirements in a constructive way to contribute to the goal of reducing maintenance efforts and ensuring upgradability by keeping complexity and customization to a minimum. Modules ITSM, ITOM, CSM, Integrations Certifications CSA is must CAD, CIS-ITSM, CIS ITOM, CIS-CSM (based on relevant expertise area)

Eurofins IT Solution is looking for an experienced BMC Helix Developer to join our dynamic team. This role will involve working with a diverse group of professionals to develop, integrate, and maintain BMC Helix solutions that meet our clients' unique needs. The ideal candidate should have a strong background in IT service management and a deep understanding of the ITIL, BMC Helix ITSM, DWPC, DWPA, BMC Helix Innovation Studio. Total years of experience 5 to 8 years BMC years of experience 3 to 5 years Key Responsibilities Solution DevelopmentDesign, develop, and implement BMC Helix applications and solutions tailored to business requirements. IntegrationIntegrate BMC Helix with other enterprise systems and third-party applications such as Intune, SCCM, XSOAR, Monitoring tools (SolarWinds, Site 24/7) to ensure seamless operations and data flow. BMC Discovery and CMDB healthEnsuring the Configuration Management Database (CMDB) is synchronized with the data discovered by BMC Discovery CustomizationCustomize BMC Helix modules, workflows, and user interfaces to enhance usability and meet specific business needs. Technical SupportProvide technical support and troubleshooting for BMC Helix applications, ensuring timely resolution of issues and minimal disruption to business operations. DocumentationCreate and maintain detailed technical documentation, including design specifications, testing plans, and user guides. CollaborationWork closely with project managers, business analysts, and other stakeholders to gather requirements, provide status updates, and deliver high-quality solutions on time and within budget. TrainingProvide training and support to end-users and IT staff on BMC Helix functionalities and best practices. Continuous ImprovementStay up to date with the latest developments in BMC Helix and IT service management to identify opportunities for process improvements and innovation. SupportSupport issues related to the applicationsDigital Workplace, Smart IT, Helix Dashboard, Remedy Single Sign-On, Mid-tier. Provide support for BMC Remedy ITSM modules including Incident Management, Problem Management, Asset Management, Configuration Database Management, Service Level Management ConfigurationConfigure Foundation data and set up ITSM modules. Manage Service Requests using SRM or the Digital Workplace Catalog. Create reconciliation jobs, custom datasets, attributes, and classes in CMDB. Maintain CMDB health checks and configure notifications using HTML. ReportingCreate Reports, Dashboards, and distribute reports. OthersRespond to and resolve issues within defined SLAs. Engage with BMC to identify and resolve issues.

Strong experience in ServiceNow development Hands onexperience in IT service management process design Overarching understanding of ServiceNow Enterprise product suite Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions. Ability to apply business concepts into a technical solution Web portal development skills, such as HTML, CSS, Angular JS, bootstrap Experience implementing the following Core Process AreasIncident, Problem, Change, Service Catalog, Request, and CMDB Primary Skills ServiceNow ITSM with CSA OR CAD Certifications ServiceNow Migration/Integration Scripting experience - JavaScript/Client Script/Server Script Skills (competencies)

The Role Ensure project deployment as per conceptual design documentation and architecture Collaborate with various Information Technology and business stakeholder groups to ensure deployed solutions meet all agreed upon criteria Primary resource responsible for development of enhancements & fixes, and ongoing support of ServiceNow HRSD Design, develop and implement service portal related enhancements/fixes with the ServiceNow HRSD module Develop integrations on ServiceNow platform to various modules ITSM, HRSD, Custom Apps, Etc., Build and maintain Service Catalogues/ Record Producers inclusive of workflow and Orchestration Create and maintain client scripts, business rules, UI Policies, widgets, service portal, jobs, etc. (JavaScript/HTML/CSS) Troubleshoot and resolve any potential technical application issues. Adhere to ServiceNow best practices (code best practices, update sets, table relationships, application customization, etc.) Adhere to Worley Change Management principles to ensure the stability of sub-production and production environments Proactive, responsive and focused on anticipating future requirements and/or issues Recover quickly after change, disruptions, or mistakes and can remain productive and focused. Is adaptable and can apply lessons learned in one situation to another situation. Develop clear and concise technical/process documentation Global Reports creation and administration with platform analytics or performance analytics features Provide HRSD application training to business teams and help desks (train the trainer) About You To be considered for this role it is envisaged you will possess the following attributes: Relevant Knowledge and Experience: Excellent interpersonal and presentation skills Fluent in spoken and written English Strong knowledge and familiarity with HR processes Overall 10 to 12 years of SN experience 5+ years experience with ServiceNow HR Service Delivery 2 to 3 years as a ServiceNow Administrator 8+ years experience as a ServiceNow Developer inclusive of JavaScript 5+ years experience using web services in ServiceNow (REST and SOAP) 5+ years experience integrating ServiceNow with other platforms via all available options (automated flat file loads and transform maps, web services, connectors, IntegrationHub, Service Graph connectors) Experience implementing and maintaining SLAs Experience acting as an administrator for platform & all ITSM, ITOM, HRSD & Custom Apps modules Experience acting as the primary regression testing resource for a ServiceNow upgrade. Comfortable acting as the sole technical resource on a project and able to translate business requirements into a technical solution Strong understanding of the HRSD and ITSM security models for creation and maintenance Sound knowledge of industry standards and methodologies of Integrations Broad understanding of software applications in use at Worley including but not limited to Oracle Cloud HCM, Oracle eBusiness Suite, Oracle Taleo, Azure DevOps, Office 365, SharePoint, MS Teams Ability to work with globally dispersed virtual teams across several disciplines Experience with ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB) highly desirable. Personal Qualities/Behaviours: Strong work ethic Detail oriented and able to solve problems with efficient troubleshooting Self-driven and takes responsibility Drive to work collaboratively Location: Bengaluru,Chennai,Hyderabad,Mumbai,Pune

Certified Application Developer (CAD) certification with minimum 5 years experience developing on the ServiceNow platform. Detailed understanding of ServiceNow best practices, standards, and applications. Advanced knowledge and experience with JavaScript. Experience working with HTML and CSS 5 – 10 years hands-on experience creating, maintaining, and supporting ServiceNow, including Business rules, Client scripts, Script include, Background scripts, Scoped applications, Custom tables. 5 – 10 years’ experience implementing and customizing ServiceNow applications like ITSM, ITOM, HRSD, Employee Center, Mobile app, Flow Designer, Integration Hub and Webservices API (REST & SOAP). 5 + years’ experience in developing catalog items, record producers, processes with related workflows. 5 + years' experience with ITIL framework with a valid (active ITIL v4 certification 5 + years' experience with object-Relational Mapping (ORM) frameworks.

Position Responsibilities : Deltek is seeking a skilled and experienced ServiceNow Developer to support and enhance our Business Applications team within the Information Technology department. This role involves providing operational and end-user support for ServiceNow products , featuring fully integrated ITSM, ITOM, and HAM solutions. The ideal candidate will be responsible for ServiceNow administration, configuration, development, and support in an agile environment, creating new automations and enhancing existing workflows to meet evolving business needs. This position requires close collaboration with IT team members and stakeholders to design, develop, and implement innovative solutions that drive efficiency and add value across the enterprise. This role offers the opportunity to work both independently and alongside cross-functional teams , contributing to mission-critical systems that enhance the experience of Deltek end-users . If you thrive in a dynamic environment and enjoy leveraging ServiceNow to optimize business processes. **Qualifications:** **Education:** Bachelor's degree in technology or equivalent experience required. **IT Experience:** 6-8+ years in an IT environment, with extensive experience in **IT Service Management (ITSM)** and a deep understanding of **ITIL** frameworks. **ServiceNow Expertise:** 5-7+ years of **technical experience** in ServiceNow, including **administration, configuration, customization, development, enhancements, troubleshooting, end-user support, platform updates, and maintenance**. **Customization & Development:** 5-7+ years of **proficiency in customizing ServiceNow**, including: - Form customizations - Business rules - Workflows - Client scripts & script includes - UI policies/actions - Security rules - Other core ServiceNow constructs **ServiceNow Core Modules Mastery:** Proven expertise in **ITSM** (Incident, Problem, Change, Knowledge, Request) and **ITAM** (CMDB, HAM). **Data & Integrations:** Strong understanding of **CSDM and CMDB** , including the ability to integrate and import data using **ITOM discovery tools** such as **SCCM, JAMF, and Qualys**. **Development & Best Practices:** Advanced knowledge of **best practices** in development, testing, and production environments. **Project Life Cycle:** Experience in **full project life cycle development** for systems and applications. Technical Knowledge & Skills Certifications: ServiceNow CSA certification ( essential ) ServiceNow Administration: Review release/patch notes and perform impact assessments Clone management and upgrade scheduling Skipped record reviews, regression testing, and UAT execution CSDM & CMDB Expertise: Strong understanding of Common Service Data Model (CSDM) and Configuration Management Database (CMDB) Experience integrating and importing data using asset discovery tools such as SCCM, JAMF, and Qualys Software Development & Methodologies: Expertise in SDLC and/or Agile development methodology to conceptualize and deliver software ( essential ) Work Timings: 2:00 PM - 11:00 PM IST

Develop and implement global marketing strategies to drive customer engagement and brand awareness Manage digital advertising, content marketing, and multi-channel campaigns across different regions Must have expertise in SEO, SEM, influencer marketing, and performance analytics Experience in handling international brand positioning and cross-border partnerships is required Strong analytical and leadership skills are essential

Develop and implement global marketing strategies to drive customer engagement and brand awareness Manage digital advertising, content marketing, and multi-channel campaigns across different regions Must have expertise in SEO, SEM, influencer marketing, and performance analytics Experience in handling international brand positioning and cross-border partnerships is required Strong analytical and leadership skills are essential

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.Its why were so driven to connect passion with purpose. Our teams experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.To learn more about us, visit stradaglobal.com As a ServiceNow Engineer, you will be responsible for designing, implementing, and maintaining solutions on the ServiceNow platform. Your expertise will contribute to efficient IT service delivery, process automation, and overall organizational success. Here are the key aspects of the role: Platform Configuration and Customization: Configure and customize ServiceNow applications to meet specific business requirements. Implement and maintain CMDB (Configuration Management Database) records. Develop workflows, business rules, and UI policies. Integration and Automation: Integrate ServiceNow with other systems and tools (e.g., monitoring tools, HR systems). Create automation scripts and workflows to streamline processes. Incident and Problem Management: Investigate and resolve incidents reported by end-users. Collaborate with cross-functional teams to ensure timely resolution. Platform Governance and Security: Establish governance policies for ServiceNow configurations. Monitor security controls, access permissions, and compliance. Documentation and Training: Create and maintain technical documentation for ServiceNow configurations and processes. Provide training to end-users and other IT staff. Continuous Learning and Collaboration: Stay informed about ServiceNow’s latest features, updates, and industry trends. Collaborate with architects, developers, and stakeholders to enhance platform capabilities. Qualifications & Experience Bachelor’s degree in Computer Science, Information Technology, or related field. ServiceNow certifications (e.g., Certified Implementation Specialist, Certified System Administrator). Strong analytical, problem-solving, and communication skills. 2-5 years experience in ServiceNow In summary, as a ServiceNow Engineer, you’ll play a vital role in optimizing the ServiceNow platform, ensuring alignment with business needs, and driving efficient IT processes Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future . Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service CatLog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of applications.- Collaborate with cross-functional teams to gather and understand requirements.- Provide technical guidance and mentorship to junior team members.- Ensure adherence to coding standards and best practices.- Conduct code reviews and performance optimization.Incident Management:Work on incident queues, ensuring SLA adherence and timely resolution. Troubleshoot and debug issues spanning multiple ITSM modules (Incident, Change, Knowledge, Service Catalog, etc.). Investigate root causes and provide permanent fixes.Service Catalog & Request Fulfilment (RITMs):Work on Service Catalog Tasks (SCTSKs) and configure Catalog Items, Order Guides, and Record Producers. Develop and maintain Catalog Client Scripts, UI Policies, Workflows, and Flow Designer flows. Build forms and UI components based on documented requirements.Story Development & Enhancements:Work on complex requirements classified as Stories in Agile sprints. Develop and enhance Business Rules, Script Includes, UI Actions, and other backend scripting elements. Implement ACLs, system properties, and configurations to support platform security and customization. Collaborate with stakeholders to understand and deliver ITSM platform enhancements.Platform Knowledge & Debugging:Possess expertise in ITSM modules (Incident, Change, Knowledge, Service Catalog, etc.). Have a basic understanding of CMDB to support incident troubleshooting and change impact analysis. Debug and resolve issues across the platform, ensuring optimal performance and user experience.5yrs Experience as a ServiceNow Senior DeveloperExperience building custom APIExperience with Integration HUBExperience developing and troubleshooting with ITSM modulesBuilding Catalog ItemsScripting Documentation creationATF BuildingAble to work independently and Able to devise, communicate and implement their on solution based on business needsAble to document requirements and create stories Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of IT service management processes.- Experience in customizing and configuring ServiceNow applications.- Knowledge of JavaScript, HTML, CSS for ServiceNow development.- Hands-on experience in integrating ServiceNow with other systems.1. Contribute to coordination and planning of Application / Infrastructure related activities / outages2. ITIL knowledge and experience in Incident management - Actively monitor service now queues and ensure no ticket/incident is left unattended Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education