1636 Cmdb Jobs - Page 14

8+ years of experience in ServiceNow Development. Must have experience in SIR (Security Incident Response) Exp. in ITSM , ITOM ,ITAM, GRC modules. ServiceNow modules such as Incident, Problem, Change Exp. with Java Script, Flow Designer, Orderguide.

Role & responsibilities : CSM ServiceNow Developer Experience -: 7 to 10Yrs Location -: Any Where India 710 years of overall IT/software development experience o Minimum 5 years of ServiceNow development experience o At least 2 years of experience delivering CSM implementations projects • Technical Skills o Configuring and customizing features within the ServiceNow CSM module o Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs. o Strong expertise in building and consuming REST and SOAP APIs o Experience working with Integration Hub and MID Server o Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs o Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows • Certifications (Mandatory) o Certified System Administrator (CSA) o Certified Implementation Specialist – CSM • Soft Skills o Strong analytical and problem-solving skills o Effective communication and stakeholder engagement abilities o Ability to work independently and deliver in a fast-paced environment

You will be joining a dynamic and growing team within the GRCT organization at American Express as a Senior Engineer. In this role, you will focus on platform modernization and implementing the newest technology stacks to meet the ongoing needs of the business and ensure compliance with global regulatory requirements. Your responsibilities will include designing scalable and optimal solutions within the Compliance & Risk domains, utilizing your expertise in configuring the Service Now platform and innovative technology to provide the best solutions for the business. You will actively participate in various activities across the portfolio, collaborating with other engineers, product owners, and staff engineers. As a Senior Engineer, you will be expected to deliver development projects in a timely manner, engage in all phases of the development life cycle, and provide estimates for design, build, test, and implementation phases. You will also conduct regular code reviews to ensure alignment with standards, offer coaching and mentoring to engineers in the scrum team, and assist with updates to program documentation. Additionally, you will participate in unit, integration, and user acceptance testing, provide feedback on implementation specifications, and offer recommendations to drive the success of product requirements. Your role will involve contributing to the technology roadmap and architectural direction based on product roadmaps and supporting product evaluations through tooling recommendations. To qualify for this position, you should have 5+ years of hands-on experience in Service Now, including Integrated Risk Management solutions, and a total of 7-10 years of development experience. Holding Service Now Certified System Administrator credentials, a degree in Computer Science or related field, and working knowledge of GCP are also required. You should possess experience with JavaScript, API, XML, Java, Jelly scripting, Angular JS, ServiceNow configurations, and an understanding of GRC/IRM industry trends. Strong written and verbal communication skills are essential, along with Agile experience and knowledge of Scaled Agile Framework. Machine Learning or Generative AI knowledge is a plus. American Express offers competitive salaries, bonus incentives, support for financial well-being and retirement, comprehensive medical benefits, flexible working arrangements, paid parental leave, access to wellness centers, counseling support, and career development opportunities. Join Team Amex and let's lead the way together towards innovative and impactful solutions in the tech industry.,

The Senior ITSM CMDB is responsible for maintaining CMDB and should actively be involved in the day-to-day update of the Configuration Items in CMDB. As part of the Global Operational Readiness team, you will actively engage and collaborate in the onboarding of new services with stakeholders. Your main responsibilities will include: - Addition, update, and maintenance of the Configuration Item (CI) types, CI attributes, and CI relationships in the CMDB. - Defining and documenting processes and procedures for creating and maintaining CIs and CI data. - Execution and continuous improvement of the IT Configuration Management framework, including governance, control, standards, processes, procedures, policies, and communications. - Working with CI Data Owners and stakeholders to ensure the quality of CMDB data and the up-to-date status of all CIs. - Managing continuous improvement of automation and maintenance of non-discoverable CI attributes. - Defining, implementing, and improving CI data governance processes when necessary. - Ensuring that CI data is managed using approved processes. - Experience with ServiceNow CMDB and its support for other ITSM processes (e.g., Incident, Problem, Change, and Asset Management). - Experience in defining and documenting governance processes and procedures and ensuring their compliance. - Managing the design, development, and implementation of process and/or CMDB enhancements. - Power BI experience and reporting. - Team handling. Desired Skills: - Able to influence and convince peers to support and comply with the Configuration Management process. - Exposure to tools other than SNOW. - Willingness to learn new skills. - A team player who collaborates effectively with others. - Ability to work in a complex, fast-paced, multi-client environment. - Self-starter who takes the initiative to achieve goals and objectives. - Excellent verbal and written communication skills. - ITIL v3 Foundation Level Certification or higher.,

NTT DATA is seeking a Senior ServiceNow Consultant to join the team in Bangalore, Karntaka (IN-KA), India (IN). As a Technical Consultant, you will be responsible for the implementation and integration of ServiceNow modules such as ITSM, ITOM, Integrations, CMDB, and more. The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client requirements. Key Responsibilities: - Assist in designing and implementing ServiceNow modules like ITSM, ITOM, Integrations, and CMDB. - Hands-on experience with ServiceNow Platform Upgrades and Cloning. - Work closely with clients and stakeholders to understand their needs and provide technical guidance. - Develop and configure ServiceNow components including workflows, scripts, and integrations. - Conduct testing and validation of ServiceNow solutions to ensure they align with business requirements. - Troubleshoot and resolve issues related to ServiceNow modules, offering timely support to clients. - Create and maintain technical documentation for ServiceNow solutions. - Collaborate with cross-functional teams to ensure seamless integration and data flow. - Stay updated with ServiceNow updates and best practices. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum 5 years of IT experience, with at least 3 years in a technical consulting role. - Hands-on experience with ServiceNow modules (ITSM, ITOM, CMDB) and integration technologies (REST, SOAP, APIs). - Strong problem-solving and troubleshooting skills. - Excellent communication and client-facing skills. - ServiceNow Certified System Administrator (CSA) or similar certification is a plus. Preferred Skills: - Proficiency in scripting languages like JavaScript, Python. - Knowledge of ITIL and ITSM processes. - Familiarity with Agile and DevOps methodologies. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in over 50 countries and a robust partner ecosystem, services include business and technology consulting, data and artificial intelligence, industry solutions, as well as development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally, investing over $3.6 billion annually in R&D to support organizations and society in confidently moving into the digital future. Visit us at us.nttdata.com.,

As a Systems Engineer specializing in Software License Management - CMDB L2, you will be joining our team with over 4 years of experience in the field. Your responsibilities will revolve around ensuring software license compliance, maintaining accurate data in the Configuration Management Database (CMDB), and supporting operational processes related to software assets. Your primary role will involve managing software license compliance by tracking, monitoring, and managing software licenses across the organization. You will work on maintaining accurate records in the Software Asset Management (SAM) tool, supporting audits, identifying cost-saving opportunities through license optimization, and collaborating with procurement teams for renewals and acquisitions. Additionally, you will be responsible for the administration of the CMDB by ensuring data accuracy and integrity, performing regular updates on Configuration Items (CIs), supporting integrations with other IT tools, and enforcing CMDB data governance policies and configuration management standards. In terms of operational support, you will provide Level 2 support for software license and CMDB-related incidents and requests, investigate and resolve issues, and develop documentation for processes and workflows related to Software License Management (SLM) and CMDB. Collaboration and stakeholder engagement will be crucial as you work with IT, procurement, and vendor management teams to align on software usage and license compliance, coordinate with IT operations and change management teams for CMDB updates during deployments, and provide training to teams on software license and CMDB processes. Your technical skills should include knowledge of software license management processes and tools such as Flexera, Snow, ServiceNow SAM, hands-on experience with CMDB platforms like ServiceNow CMDB, understanding of major software licensing models for vendors like Microsoft, Adobe, Oracle, and proficiency in data analysis and reporting tools like Excel and Power BI. Strong analytical and problem-solving skills, excellent communication and stakeholder management abilities, attention to detail, and a commitment to data accuracy are essential soft skills required for this role. At CGI, you will be part of a team that values ownership, teamwork, respect, and belonging. As a CGI Partner, you will actively contribute to the company's success, develop innovative solutions, build relationships, and shape your career in a supportive and growth-oriented environment. Join us and be a part of one of the largest IT and business consulting services firms globally.,

As a ServiceNow Integrations Tech Lead at NewRocket, you will play a crucial role in interfacing with end-users, IT teams, and key stakeholders to gather system requirements for ITSM and Integrations solutions. Your responsibilities will include customizing ServiceNow applications, facilitating the rollout of new applications and modules, configuring Application UI, Workflow, work orders, transfer orders, inventory, and technician locations. Additionally, you will be configuring integrations between ServiceNow via REST/SOAP web and other applications, ensuring a seamless flow of processes. Your role will also involve guiding customers through understanding technical solutions to their business requirements, collaborating with technical SMEs to gather necessary environment information, reflecting impact assessment rules within service maps, and validating with stakeholders. You will participate in user acceptance testing, promote update sets and data across applicable SN environments, remediate production incidents related to your scope, and align with existing SN technical leads to maintain a consistent approach. With a minimum of 5 years" experience in supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities, you should have a strong background in integrations between ServiceNow and other systems/platforms, utilizing both mid servers and cloud to cloud solutions. Your expertise in Web Services Integration (SOAP, REST), automated integrations, and data extraction technologies will be essential for the successful execution of your responsibilities. Furthermore, you should have proven experience in implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements. Deep understanding of the ServiceNow CMDB and all related processes, along with proficiency in ServiceNow scripting, technical design document creation, and user documentation development, will be highly valued in this role. To qualify for this position, you should hold a four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or possess equivalent work experience. Additionally, you must be willing and able to continue your education within the ServiceNow platform, aiming to complete ServiceNow competency Certifications and Module Accreditations. Preferred certifications include ITIL Foundation, ServiceNow CSA, and CAD. At NewRocket, we take care of our people and provide support, guidance, and official ServiceNow training to help you excel in your role and achieve multiple certifications. Join us in #GoingBeyond and be a part of our dynamic team that creates innovative solutions to meet customer goals.,

We are seeking an IT Operations Management administrator/ ServiceNow Developer to join our team at Marsh McLennan. As an ITOM admin at Marsh McLennan, you will be responsible for supporting, developing, and maintaining the integrations and applications within ITOM that enhance our IT infrastructure, operations and services both on-prem & in the cloud. You will work collaboratively with cross-functional teams to deliver high-quality software solutions that meet business requirements and improve user experience. Responsibilities Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Role & responsibilities Build and customize solutions across ITSM, ITOM, Security Incident Response, Software asset Management, and Hardware Asset Management Configure and customize the ServiceNow ITOM suite, including ServiceNow Discovery, Service Mapping, CMDB, and CSDM Develop and configure workflows, business rules, UI policies, client scripts, and integrations Ensure high-quality coding standards, maintainability, and compliance with best practices. Investigate, diagnose, and resolve issues as reported by customers or automated alerts Work closely with cross-functional teams, senior developers, and architects to refine technical approaches and system architecture to ensure successful delivery of ServiceNow solutions Develop and maintain technical documentation for ITOM solutions implemented. Troubleshoot and resolve technical issues related to ITOM processes and systems. Participate in code reviews, knowledge-sharing sessions, and technical workshops. Help define best practices for module development in a high-compliance regulated setting What you need to have: including hands-on module development and scripting. 3 years of experience as a ServiceNow Developer , including hands-on module development and scripting, with a focus on ServiceNow ITOM solutions for Cloud (AWS/Azure/GSC) and On-Premise Strong knowledge and experience with ServiceNow Discovery, Service Mapping, CMDB, ITSM, and CSDM Experience with ITIL practices and frameworks Proficiency in JavaScript, Glide, and related ServiceNow development tools. Ability to work in a collaborative, fast-paced environment with a strong growth mindset Preferred candidate profile What makes you stand out: 3-7 years of experience in developing custom modules or integrations on the ServiceNow platform. Strong understanding of ITSM (Information Technology Service Management) principles and practices. Proficiency in scripting languages such as JavaScript or Python for automation tasks. Experience working with cloud platforms like AWS or Azure Cloud Services (GSC ServiceNow certifications (CSA, CIS-Discovery, CIS-Service Mapping, etc.) are a plus. ServiceNow Application Portfolio Management (APM) experience Experience working in or with regulated industries such as insurance, healthcare, or finance Exposure to Agile methodologies and CI/CD practices within ServiceNow environments. Strong problem-solving skills and a passion for building scalable enterprise solutions. Experience with writing and executing tests with the Automated Test Framework

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow Configuration Management Database (CMDB)Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will oversee the development and implementation of IT service management solutions using ServiceNow. Your typical day will involve collaborating with various teams to ensure that service management processes are efficient and effective, while also providing guidance and support to your team members. You will engage in problem-solving activities and contribute to strategic decisions that impact the overall service delivery framework. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team skills and knowledge.- Monitor project progress and ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Good To Have Skills: Experience with ServiceNow Configuration Management Database (CMDB).- Strong understanding of ITIL processes and frameworks.- Experience in implementing and managing IT service management tools.- Ability to analyze and improve service management workflows. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Hands-on experience with ServiceNows Scripting APIs (Client Scripts, UI Policies, and UI Actions). Proficient in creating widgets and utilizing ServiceNows Widget Editor within the Service Portal framework. Familiarity with GlideForm and GlideUser APIs for customizing user experiences based on roles and access. ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist - Service Portal UI/UX-related certifications or courses are a plus.

Hands-on experience with ServiceNows Scripting APIs (Client Scripts, UI Policies, and UI Actions). Proficient in creating widgets and utilizing ServiceNows Widget Editor within the Service Portal framework. Familiarity with GlideForm and GlideUser APIs for customizing user experiences based on roles and access. ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist - Service Portal UI/UX-related certifications or courses are a plus.

Hands-on experience with ServiceNows Scripting APIs (Client Scripts, UI Policies, and UI Actions). Proficient in creating widgets and utilizing ServiceNows Widget Editor within the Service Portal framework. Familiarity with GlideForm and GlideUser APIs for customizing user experiences based on roles and access. ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist - Service Portal UI/UX-related certifications or courses are a plus.

Hands-on experience with ServiceNows Scripting APIs (Client Scripts, UI Policies, and UI Actions). Proficient in creating widgets and utilizing ServiceNows Widget Editor within the Service Portal framework. Familiarity with GlideForm and GlideUser APIs for customizing user experiences based on roles and access. ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist - Service Portal UI/UX-related certifications or courses are a plus.

Hands-on experience with ServiceNows Scripting APIs (Client Scripts, UI Policies, and UI Actions). Proficient in creating widgets and utilizing ServiceNows Widget Editor within the Service Portal framework. Familiarity with GlideForm and GlideUser APIs for customizing user experiences based on roles and access. ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist - Service Portal UI/UX-related certifications or courses are a plus.

Hands-on experience with ServiceNows Scripting APIs (Client Scripts, UI Policies, and UI Actions). Proficient in creating widgets and utilizing ServiceNows Widget Editor within the Service Portal framework. Familiarity with GlideForm and GlideUser APIs for customizing user experiences based on roles and access. ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist - Service Portal UI/UX-related certifications or courses are a plus.

We empower our people to stay resilient and relevant in a constantly changing world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like youd make a great addition to our vibrant international team. We are looking for Software Developer Youll make a difference by Connecting, importing, and redefining data from various sources like SQL Server, Excel, SharePoint, APIs, and cloud platforms (Azure, AWS, Google Cloud). Developing, publishing, and maintaining interactive dashboards and reports using Power BI. Implementing DAX queries and calculations to support analytical requirements. Crafting and optimizing data models (e.g., snowflake schema) to improve performanceand scalability. Ensuring data accuracy, integrity, and security across Power BI reports and datasets. Supervising performance, solving issues, and maintaining Power BI reports. Handling data gateways, scheduled refreshes, and Power BI service configurations. Implementing security standard methodologies such as role-based access control (RBAC), row-level security (RLS), and object-level security (OLS). Collaborating with product managers and architects to break down requirements and deliver high-quality solutions. Youll win us over by: 6-8 years of software development experience, with at least 4+ years passionate about Power BI and scripting. Microsoft Power BI certification (preferred). Familiarity with Agile development methodologies. Strong hands-on expertise with Power BI (Desktop and Service). Proficiency in DAX, Power Query (M language), and SQL. Experience in data modeling, ETL processes, and data warehousing. Ability to work with APIs and flat files (CSV, JSON, XML). Expertise in connecting to diverse data sources (on-premises and cloud). Understanding of REST APIs and integration techniques. Ability to build engaging, flexible, and interactive dashboards. Solid grasp of data storytelling, layout standard methodologies, and user-centric design. Good communication skills for working with non-technical team members. Troubleshooting skills with a strong customer focus. Hands-on experience with Power BI security frameworks, including RLS and OLS. Experience with Azure Active Directory (AAD), role-based access controls, and data masking. Knowledge of governance policies and compliance frameworks for Power BI. This role, based in Pune, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future.

We are seeking a highly motivated and technically skilled Business Analyst with experience in IT asset discovery tools. The candidate will play a key role in supporting the configuration, optimization, and business alignment including CMDB population, asset mapping, and data quality assurance. Key Responsibilities: Gather and analyze business and technical requirements related to IT asset discovery and configuration management. Collaborate with IT infrastructure, operations, and application teams to ensure accurate discovery and service mapping Configure, monitor, and validate the output of scans, including troubleshooting inaccuracies or gaps in CI data. Perform data validation, cleansing, and normalization to maintain CMDB accuracy and integrity. Develop and maintain process documentation, including workflows, technical specifications, BRDs, and FRDs. Assist in integrating with ITSM tools such as ServiceNow, BMC Remedy, or Jira. Support audits and compliance initiatives by ensuring accurate discovery and asset lifecycle tracking. Required Skills and Qualifications: 3+ years of experience as a Business Analyst in IT Operations, Infrastructure, or Asset Management. Hands-on experience with Virima Discovery (preferred) or similar tools like ServiceNow Discovery, BMC Discovery, Lansweeper, etc. Solid understanding of IT infrastructure components: servers, networks, databases, operating systems, and cloud services. Familiarity with CMDB, ITAM, and service dependency mapping. Proficiency in data analysis tools (e.g., Excel, SQL, Power BI) for discovery data validation. Working knowledge of networking protocols (e.g., SNMP, WMI, SSH, API integrations). Strong documentation and communication skills to translate technical data for non-technical stakeholders. ITIL Foundation certification (preferred). Nice to Have: Scripting experience (PowerShell, Bash, or Python). Experience integrating discovery data with ServiceNow CMDB. Exposure to compliance, audit, or regulatory reporting environments.

Mid-Senior (6+ years of relevant experience) We're on the lookout for a highly skilled Snow Software Technical Developer to join our IT/Software Development team! If you have at least 5 years of hands-on experience with Snow Software and are ready to design, develop, and maintain cutting-edge solutions that optimize Software Asset Management (SAM), this role could be a perfect fit. Key Responsibilities: Implementation & Customization: Configure Snow Software to meet business needs Integration: Integrate Snow Software with tools like ServiceNow, SCCM, and CMDBs Automation: Automate SAM processes using Snow Automation Platform and scripting (e.g., PowerShell, Python) Data Analysis & Reporting: Generate reports and provide insights on software license compliance Collaboration & Support: Work closely with IT teams and provide training on Snow Software Required Skills: 5+ years of experience with Snow Software (License Manager, Inventory, Automation Platform) Proficient in scripting and software asset management (SAM) Experience integrating Snow Software with third-party tools like SCCM or ServiceNow Skills : - Snow software( License Manager, Inventory, Automation Platform).snow software, SCCM, License Manager, Inventory, Automation Platform,CMDB Location : - Remote,

ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Have good knowledge about integrations to external tools Solve complex business problems by engineering existing and new algorithms Experience developing custom applications within the ServiceNow platform Experience in configuration of ITOM ITBM modules service requests portals service catalogs etc Experience in ServiceNow customizations including Server and Client Scripts UI Action workflow administration data import etc Hands on experience on web based languages AngularJS 1 xx JavaScript CSS Jelly XML HTML and Glide Experience integrating ServiceNow with other platforms though APIs like SOAP REST and other related applications Experience in set up of ServiceNow integration LDAP SSO Email etc Experience in gathering requirements and implementing them Experience in writing test cases automated tests in ServiceNow Modify Add Change Forms Fields UI Actions Administrative aspects of ServiceNow would be an added advantage Responsibilities Enhance and support the ServiceNow customer facing portal Integrate ServiceNow with other corporate applications via web services mid server email etc Prepare test cases automate them and execution of test cases Translate design comps and other specifications into working code Build responsive web applications Develop middleware API calls for mobile web applications Server-side scripting in Apache Jelly ServiceNow proprietary Expertise in ServiceNow HRSD development

Hiring a Senior ServiceNow Developer with 59 years of experience for a 6-month remote contractual assignment The candidate must have deep expertise in ServiceNow development including API integrations, scripting (Business Rules, Script Includes, Client Scripts), and working across modules like Incident, Change, Problem, CMDB, Asset Management, and Discovery Strong programming experience in JavaScript, AngularJS, HTML5, CSS3, SOAP, REST, and XML is essential Responsibilities include platform configuration, customization, integration, troubleshooting, and upgrades Hands-on knowledge of MID Server setup, Performance Analytics, Virtual Agent, and Service Bridge Integration is expected Skill : - ServiceNow Developer, API Integration, CMDB, MID Server, SOAP/REST, AngularJS, JavaScript, HTML5, Incident Management, Change Management, SFTP, ServiceNow Discovery, Virtual Agent,ServiceNow Integrations, JavaScript, CMDB, MID Server, SOAP/REST APIs Location : - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

We are seeking an experienced ServiceNow Developer with a minimum of 5 years of experience in designing, developing, and maintaining ServiceNow solutions. The candidate should have expertise in ITSM, ITOM, and HRSD modules, along with hands-on experience in scripting (JavaScript/GlideScript), developing workflows, integrations, and customizing ServiceNow applications to meet business requirements. The ideal candidate should demonstrate proficiency in implementing ServiceNow best practices, adhering to ITIL standards, and collaborating with cross-functional teams to enhance platform performance and user experience. The candidate will also be responsible for automating business processes, troubleshooting issues, and managing platform upgrades. Locations : Mumbai, Delhi NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools. - Experience with core modules: Incident, Problem, Change, Request, CMDB. - Hands-on experience with scripting (JavaScript, Glide API). - Experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Familiarity with REST/SOAP API integrations. - Understanding of ITIL processes. Preferred Qualifications : - ServiceNow Certified System Administrator (CSA). - ITIL v3/v4 Foundation Certification. - Experience with ITSM, ITOM, SeCOps and other modules. - Experience with Agile/Scrum methodologies. Soft Skills : - Excellent communication and collaboration skills. - Ability to work independently and in a team. - Strong problem-solving and analytical skills.

xperience: 5+ years of experience as ServiceNow Developer ITSM, HRSD, CSM, Integration, Implementation, any scripting language experience, ITOM, ITAM, CMDB Key aspects of ServiceNow positions: Skills: A strong command of JavaScript, Glide API, and experience with ServiceNow modules like ITSM, ITOM, HRSD, CSM, and GRC are frequently sought after. Responsibilities: These roles involve developing and customizing ServiceNow applications, implementing workflows, integrating with other systems, and ensuring platform governance. Locations: Pune, Bangalore, and Hyderabad Hybrid/Remote: Hybrid work model

IT Manager - Network Engineering and Operations - DevOps - Platform Engineering Meet the Team The Network Engineering and Operations team is a core part of Cisco IT, delivering development and infrastructure support for a wide range of critical applications, including Cisco's internal Platform Engineering and Automation services. We have a strong focus on bringing DevOps technology and process to bear in automating deployment and management of our Network Services systems. In addition, we actively develop, improve and maintain a number of internally developed applications that provide critical services for Cisco's network. Your Impact We are seeking a highly skilled and experienced IT Manager to lead our Network Platform team consisting primarily of DevOps Site Reliability Engineers. We are looking for a person who has a strong background and interest in networking, hosting infrastructure (storage/compute/networking/cloud) and automation. Your team has service responsibility for Cisco's Network Engineering and Operations Platform Engineering environment and the development and support of the automations which power it. You will lead forward looking efforts to improve and modernize the environment. In addition, you will have influence into and the ability to contribute to development in other critical areas such as evaluation and analysis of nascent solutions and their appropriate fit in future state strategies. You will have the opportunity to work with the latest Cisco products, providing your own expertise to make them better for all customers. If this sounds exciting to you, please apply! You are a strategic problem solver with proven people leadership skills and an understanding of network technologies as well as system administration and cloud management skills. You understand the value and have passion for automating toil in a DevOps environment. You are an excellent communicator, comfortable crafting a message and interacting with others both on technical and business topics. We desire candidates that are seeking to 'Build IT. Maintain IT. Support IT....and Transform IT.' Cisco ITs Network and Engineering Operations team is Customer Zero for Cisco products. Minimum Qualifications 8+ years of related experience with at least 3 years in a leadership role Demonstrated track record of leading automation solutions in a DevOps environment Familiarity with Agile delivery processes Basic understanding of modern development practices such as CI/CD and microservices architectures (Git, Jenkins, Terraform, Ansible, etc.) Basic experience with containers (Podman and Docker) and orchestration automation frameworks in a Linux-based (RHEL) environment (k8s) Willingness to provide on-call support, escalation contact for your team Bachelors Degree (or equivalent) in STEM-related field. Degrees in Computer Science or Information Technology preferred. Preferred Qualifications Exposure to and familiarity with ServiceNow(CMDB and ITIL - Especially Incident, Request, and Change Management) Fundamental exposure to Jira Exposure to public cloud a plus Familiarity with Cisco Catalyst Center, Spaces, EPNM, NSO, or Infoblox Platforms highly desired CCNA certification a plus Familiarity ITIL Service Management

ServiceNow Implementation Specialists with 5 years of experience in ITOM, Event Mgmt, and CMDB, HAM,ITSM,SAM or APM CSA is required. ITOM and/or CMDB certification is a plus. CSA is required. HAM and/or CMDB certification is a plus. CSA is required. SAM and/or APM certification is a plus. ServiceNow Certified Implementation Specialist certification before 2022 Required BSc. Locations : Mumbai, Delhi NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote