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6.0 - 10.0 years

10 - 15 Lacs

Noida, Kolkata, Bengaluru

Hybrid

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We are Hiring for IT Professionals , for more details please refer below job descriptions; Job Type: Contractual Location : PAN India Candidates from any city in India are welcome to apply. Client : MNC Position 1 : Oracle DBA with AWS & Redshift Experience Experience Required: 6+ Years Employment Type: Contract Work Mode: Hybrid Location: PAN India Job Summary: We are seeking a highly skilled and experienced Oracle Database Administrator (DBA) with strong expertise in AWS cloud services and Amazon Redshift . The ideal candidate will be responsible for managing, monitoring, and optimizing database environments to ensure high availability, performance, and security in a hybrid cloud setup. Key Responsibilities: Administer and maintain Oracle databases (versions 12c/19c and above) Design, implement, and manage cloud-based database solutions using AWS (RDS, EC2, S3, IAM, etc.) Manage and optimize Amazon Redshift data warehouse solutions Perform performance tuning, backup & recovery, patching, and upgrade activities Implement and maintain database security, integrity, and high availability solutions Handle database migrations from on-premise to cloud (AWS) Automate database processes using scripting (Shell, Python, etc.) Collaborate with development, DevOps, and infrastructure teams Monitor system health, performance, and proactively address issues Required Skills: 6+ years of hands-on experience as an Oracle DBA Strong experience with AWS services related to database hosting and management Expertise in Amazon Redshift architecture, performance tuning, and data loading strategies Proficiency in SQL, PL/SQL, and scripting languages Solid understanding of database backup strategies and disaster recovery Experience with tools like Oracle Enterprise Manager, CloudWatch, and other monitoring tools Excellent analytical and troubleshooting skills Preferred Qualifications: AWS Certification (e.g., AWS Certified Database - Specialty, Solutions Architect) Experience with data migration tools and methodologies Familiarity with PostgreSQL or other relational databases is a plus Position 2 : Flexera Architect Experience: 5+ Years Employment Type: Contract Work Mode: Hybrid Location: PAN India Key Responsibilities: Architect and implement Flexera solutions including Flexera One, FlexNet Manager Suite, and Admi Studio. Collaborate with IT, procurement, and business teams to understand software asset life cycle requirements and translate them into Flexera-based solutions. Optimize software usage and licensing costs through in-depth license position analysis, usage tracking, and compliance reporting. Define policies and workflows for Software Asset Management (SAM) and drive adoption across the organisation. Develop and maintain integration with CMDB, SCCM, ServiceNow, and other ITSM/ITOM tools. Design and deliver dashboards, reports, and KPIs using Flexeras analytics tools. Ensure compliance with software vendor audits and licensing requirements. Provide subject matter expertise during audits, renewals, and true-ups for vendors such as Microsoft, Oracle, IBM, Adobe, etc. Train internal stakeholders and support teams on Flexera tools and SAM practices. Troubleshoot and resolve issues related to Flexera configurations, agents, and data collection. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum 5 years of hands-on experience with Flexera products (Flexera One / FlexNet Manager Suite). Strong understanding of software licensing models (perpetual, subscription, cloud, user/device-based). Experience with ITAM/SAM processes and best practices. Proficient in software discovery, normalization, and reconciliation. Familiarity with integration of Flexera with tools like SCCM, ServiceNow, Tanium, or JAMF. Strong analytical, problem-solving, and communication skills. Experience with scripting or automation (PowerShell, SQL) is a plus. Position 3: Senior Micro Focus Specialist Experience Required: 15+ Years Employment Type: Contract Work Mode: Hybrid Location: PAN India Key Responsibilities: Lead end-to-end implementation and optimization of Micro Focus solutions such as ALM/QC, UFT, LoadRunner, Service Manager, Operations Orchestration, and SMAX. Analyze enterprise needs and recommend appropriate Micro Focus tools to address system, service management, performance testing, and automation requirements. Architect and integrate Micro Focus platforms into enterprise ecosystems ensuring seamless interoperability with other ITSM, DevOps, and monitoring tools. Provide hands-on support, upgrades, patching, and performance tuning of existing Micro Focus environments. Create technical documentation, SOPs, and system architecture diagrams. Mentor junior team members and provide leadership in troubleshooting complex system issues. Collaborate with stakeholders to define KPIs, implement monitoring solutions, and ensure SLAs are met. Ensure security and compliance of all Micro Focus solutions with enterprise policies. Act as a Subject Matter Expert (SME) for RFPs, audits, solution proposals, and enterprise digital transformation initiatives. Key Requirements: 15+ years of total IT experience with at least 10 years hands-on experience in Micro Focus tools. Expertise in one or more of the following: Micro Focus ALM/QC, UFT, LoadRunner, SMAX, Service Manager, Operations Bridge, or Data Protector. Experience with scripting languages such as VBScript, JavaScript, or PowerShell. Strong understanding of ITIL processes, service delivery, and ITSM best practices. Prior experience in implementing Micro Focus in hybrid cloud or enterprise environments. Ability to lead teams and manage cross-functional collaboration. Contract Details: Type: Contract (Long-term / Project-based) Location: Open to candidates across India (PAN India) Mode: Hybrid (Combination of remote and on-site, based on project needs) Interested candidate's send their resume to sujoy@prohrstrategies.com Job Type: Contractual Contract length: 12 months

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6.0 - 8.0 years

10 - 13 Lacs

Hyderabad

Remote

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ServiceNow Developer (Remote – India) | 6-Month Contract | 6:30 PM-3:30 AM IST | Must have hands-on experience in CMDB, CSDM, Discovery, Integrations | Strong skills in CI data audits, governance, and workflow configs.

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7.0 - 12.0 years

9 - 14 Lacs

Gurugram

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Key Responsibilities:-1.Act as a project management lead for the HAM CMDB delivery projects.2.Provide end to end support for managing the HAM CMDB engagements.3.Leads a team of Specialists and analysts for ensuring defect free client deliverables and meeting all KPIs.4.Maintain currency on policy and process documents.5.Configure, develop, enhance, and implement application maps using service mapping.6.Handling Stakeholders and conducting scheduled cadence with them. Technical Experience:-1.Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera, Snow SLM, SCCM.2.Minimum 10- 12 years of experience in ITAM delivery and 10 years of experience in IT asset / CMDB management.3.Should have very good understanding of CSDM and Service Mapping concepts and should have applied this on previous engagements. Professional Attributes:-1.Excellent communication written and oral and interpersonal skills.2.Strong communication and presentation skills.3.Should be open to manage and oversee multiple projects.4.Desirable certified Asset manager- CITAM. Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools Administration, No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities: Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements. Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation. Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality. Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow Performance Analytics. Good To Have Skills:Experience in ServiceNow Tools Administration. Strong understanding of cloud migration and implementation processes. Experience in collaborating with cross-functional teams to ensure successful implementation. Experience in developing and maintaining technical documentation. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

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3.0 - 8.0 years

5 - 10 Lacs

Coimbatore

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration Minimum 3 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow ITSM Hardware Asset Management (ITAM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation of ITAM solutions. Roles & Responsibilities: Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements. Configure and customize the ServiceNow platform to meet ITAM solution requirements. Develop and maintain ServiceNow ITAM workflows, forms, and reports. Provide technical expertise and support for ServiceNow ITAM solutions. Ensure successful implementation of ServiceNow ITAM solutions by conducting testing and troubleshooting. Professional & Technical Skills: Must To Have Skills:Strong knowledge of ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience with Servicenow Tools Administration. Experience in configuring and customizing the ServiceNow platform. Experience in developing and maintaining ServiceNow ITAM workflows, forms, and reports. Strong understanding of ITAM best practices and industry standards. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering successful ServiceNow ITAM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

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2.0 - 7.0 years

4 - 9 Lacs

Bengaluru

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools Administration, No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional application designs. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Design and develop applications based on business requirements. Collaborate with stakeholders to gather and analyze requirements. Create technical documentation for developed applications. Conduct testing and debugging of applications. Provide technical support and troubleshooting for application issues. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Performance Analytics. Good To Have Skills:Experience with Servicenow Tools Administration. Strong understanding of data analytics and visualization techniques. Experience in designing and implementing ServiceNow solutions. Knowledge of IT service management processes. Familiarity with Agile development methodologies. Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow Performance Analytics. This position is based at our Bengaluru office. An Engineering degree with ServiceNow Certification is required. Qualifications Engineering with ServiceNow Certification

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7.0 - 12.0 years

9 - 14 Lacs

Bengaluru

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration, No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements related to ServiceNow ITSM Hardware Asset Management (ITAM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions to meet those requirements. Design and develop ServiceNow ITSM Hardware Asset Management (ITAM) solutions using best practices and industry standards. Ensure that ServiceNow ITSM Hardware Asset Management (ITAM) solutions are scalable, maintainable, and meet business requirements. Provide technical guidance and mentorship to junior team members. Stay updated with the latest advancements in ServiceNow ITSM Hardware Asset Management (ITAM) and related technologies. Professional & Technical Skills: Must To Have Skills:Strong experience in ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience in Servicenow Tools Administration. Experience in designing and developing ServiceNow ITSM solutions using best practices and industry standards. Strong understanding of ITIL processes and ServiceNow ITSM modules. Experience in integrating ServiceNow ITSM solutions with other systems. Experience in ServiceNow ITSM implementation and migration projects. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow ITSM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools Administration, No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities: Design and develop ServiceNow Performance Analytics solutions to meet business requirements. Collaborate with cross-functional teams to ensure successful implementation of ServiceNow Performance Analytics solutions. Assist in defining requirements and designing applications to meet business process and application requirements. Provide technical expertise in ServiceNow Performance Analytics and related tools. Ensure adherence to best practices and standards for ServiceNow Performance Analytics development. Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow Performance Analytics. Good To Have Skills:Experience in Servicenow Tools Administration. Strong understanding of ServiceNow Performance Analytics and related tools. Experience in designing and developing ServiceNow Performance Analytics solutions. Experience in collaborating with cross-functional teams for successful implementation of ServiceNow Performance Analytics solutions. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow Performance Analytics. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

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3.0 - 8.0 years

5 - 10 Lacs

Coimbatore

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Configuration Management Database (CMDB) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications and enhancing user experience. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to gather and analyze requirements. Design and develop applications based on business process and application requirements. Ensure the applications are scalable, secure, and user-friendly. Perform code reviews and provide feedback to improve application quality. Troubleshoot and resolve application defects and issues. Stay updated with the latest industry trends and technologies. Assist in the testing and deployment of applications. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Configuration Management Database (CMDB). Strong understanding of IT service management processes and best practices. Experience in designing and implementing ServiceNow CMDB solutions. Knowledge of ServiceNow modules such as Incident Management, Change Management, and Problem Management. Experience in integrating ServiceNow with other systems using APIs. Good To Have Skills:Experience with ITIL framework. Familiarity with Agile development methodologies. Knowledge of JavaScript and HTML/CSS for ServiceNow customization. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow Configuration Management Database (CMDB). This position is based at our Thiruvananthapuram office. A 15 years full time education is required. Qualifications 15 years full time education

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3.0 - 6.0 years

10 - 14 Lacs

Bengaluru

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Define & prioritize CMDB roadmap Design, implementation & maintenance of the CMDB Maintain accurate records of all IT assets, including hardware, software & licenses Conduct regular CMDB audits Work with procurement & finance teams Required Candidate profile Experience in IT asset management & CMDB administration ITIL & ITSM principles Proficiency with asset management & CMDB tools ITIL certification Agile methodologies Software licensing & compliance

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8.0 - 13.0 years

0 - 0 Lacs

Mumbai, Hyderabad

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BMC Atrium Workflow Automation Engineer responsible for designing, implementing, and maintaining BMC Atrium workflow automation solutions.The candidate should have a strong understanding of BMC Atrium CMDB, Atrium Orchestrator, and other related BMC.

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3.0 - 4.0 years

5 - 6 Lacs

Hyderabad

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About the Role: Grade Level (for internal use): 11 The Team: Join the S&P Global Enterprise Data Organization (EDO) Strategic Programs team, where we drive vision and strategy with a critical, thoughtful, and intuitive approach. Our team is dedicated to fostering collaboration across the enterprise, enhancing S&P Global’s capabilities, and ensuring the success of strategic initiatives. As an Analyst, you will play a crucial role in supporting project and program management efforts, contributing to the development and execution of strategic programs. The Impact: As an Analyst, you will support the successful execution of project and program management activities, helping to drive significant and measurable change across the enterprise. Your contributions will enhance enterprise capabilities, facilitate cross-divisional collaboration, and support the development of business cases, financial tracking, and resource management. What’s in it for you: Develop your skills in project and program management within a dynamic global organization. Gain experience in business case development, financial tracking, and resource management. Collaborate with senior leaders and stakeholders across the enterprise. Enhance your analytical and problem-solving skills in a fast-paced environment. Opportunity for professional growth and development within a supportive team. Primary Responsibilities: Assist in the development and management of business cases for strategic projects and programs. Support financial tracking and analysis, ensuring alignment with project and program budgets. Contribute to resource management efforts, helping to optimize resource allocation and utilization. Collaborate with project and program managers to gather requirements and monitor key success factors. Prepare presentation materials and reports for stakeholders and senior management. Facilitate communication and coordination across project teams and stakeholders. Proactively seek and incorporate feedback to enhance project and program outcomes. We’re Looking For: An analytical and detail-oriented individual with a strong desire to learn and grow within the field of project and program management. The ideal candidate will demonstrate excellent communication skills, critical thinking, and a commitment to collaboration and teamwork. Basic Qualifications: 3-4 years of experience in project or program management support, business analysis, or a related field. Strong analytical skills and attention to detail. Experience with financial tracking and analysis. Excellent written and verbal English communication skills. Ability to work collaboratively in a team environment and interact with stakeholders at all levels. Proactive, self-directed, and capable of thriving in a dynamic working environment. Preferred Qualifications: Experience with project management tools and methodologies. Knowledge of business case development and resource management. Strong problem-solving skills and the ability to adapt to changing priorities. Familiarity with financial analysis tools and techniques. What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.2 - Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

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6.0 - 9.0 years

19 - 20 Lacs

Bengaluru

Hybrid

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Hi all, We are hiring for the role Senior ServiceNow Developer Experience: 6 - 9 Years Location: Bangalore Notice Period: Immediate - 15 days Skills: We are seeking a Senior ServiceNow Developer with design, development, and implementation of ServiceNow solutions. The ideal candidate should have expertise in ITSM, ITOM, ITBM, CSM, or other ServiceNow modules , along with strong experience in scripting, integrations, automation, and platform architecture. Key Responsibilities • Lead the design, development, and customization of ServiceNow modules such as ITSM, ITOM, ITBM, CSM, GRC, HRSD, or App Engine. • Develop and implement complex workflows, automation, and business processes using ServiceNow Flow Designer, Workflow Editor, and Business Rules. • Architect and maintain ServiceNow integrations with third-party tools using REST/SOAP APIs, Integration Hub, MID Server, and Web Services. • Design and optimize Service Portal, UI Customization, and Mobile Experiences within ServiceNow. • Strong expertise in JavaScript, Glide API, Jelly, AngularJS, and UI frameworks. • Experience with Scoped Applications, Custom Applications, and App Engine Development. • Deep understanding of ITIL, ITSM, and ServiceNow governance best practices. • Experience in ServiceNow Security (ACLs, roles, encryption, compliance controls). • Expertise in ServiceNow integrations with enterprise applications (SAP, Workday, Jira, Azure, etc.). • Strong knowledge of ServiceNow Performance Analytics, Reporting, and Dashboards. • Hands-on experience with ServiceNow upgrades, platform maintenance, and automation. Preferred Qualifications • ServiceNow Certified System Administrator (CSA) (Required). • ServiceNow Certified Application Developer (CAD) (Preferred). • ServiceNow Implementation Specialist certifications (ITSM, ITOM, HRSD, etc.) (Preferred). If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793

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6.0 - 8.0 years

4 - 7 Lacs

Hyderabad

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Responsibilities Ensure the accuracy and completeness of CMDB data. Develop and enforce CMDB policies, procedures, and standards. Perform regular audits and data quality checks. Work with IT and business stakeholders to gather detailed requirements and document CMDB-related processes. Facilitate workshops and meetings to capture configuration item (CI) requirements. Collaborate with ServiceNow developers and administrators to implement CMDB enhancements. Process improvement tracking and continual service improvement management. Ensure data consistency and integrity across integrated systems. Create and maintain CMDB reports and dashboards. Provide insights and recommendations to IT and business stakeholders. Identify and implement process improvements to enhance CMDB accuracy and efficiency. Maintain CMDB documentation, including process flows, procedures, and user guides. Deliver process and feature training to stakeholders and cross functional teams. Able to work as part of a geographically separated team. Essential Exceptional communications skills, both written and verbal Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage stakeholders. A strong track record of delivering continual service improvement. Be able to communicate effectively, technical issues with technical and non-technical audience. A solid understanding of the ITIL and Agile framework Deep understanding of the ITIL/ITSM best practices and its inter-dependencies. Experience conducting process analysis and documenting process improvement initiatives. ITIL Foundation Certification (required). ServiceNow Certified System Administrator (preferred). ServiceNow Certified Implementation Specialist CMDB (preferred). Hands-on experience with ServiceNow CMDB and ITSM modules. Qualifications Bachelor of Engineering/ Bachelor of Technology 5+ years experience in a similar role and Enterprise organization, with a focus on CMDB and configuration management. Location : Hyderabad Work shift Timings : 11 AM to 8 PM

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10.0 - 16.0 years

16 - 27 Lacs

Hyderabad

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Hiring Sr ServiceNow Developer and ServiceNow Architect Location:- Hyderabad Exp:-10+ Years Notice period:- Immediate to 10 Days Interested candidates can Send your resume to mkateru@vsoftconsulting.com

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4.0 - 9.0 years

20 - 35 Lacs

Pune, Bengaluru

Hybrid

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Role & responsibilities Key Responsibilities: Design, develop, and implement ServiceNow solutions across ITOM/ITSM modules. Collaborate with teams and stakeholders to gather and translate requirements. Develop custom workflows, business rules, and integrations. Perform issue resolution, platform upgrades, and performance optimization. Maintain proper documentation and best practices throughout the SDLC. Required Skills: 4+ years of experience in ServiceNow Development/Administration . Minimum 1 year of hands-on experience in ITOM and ITSM modules. Expertise in CMDB, Discovery, Event Management, Incident/Problem/Change Management. Strong scripting skills (JavaScript, Glide), API integrations, and automation. Excellent communication, analytical, and troubleshooting skills. Preferred candidate profile Immediate availability to join. ServiceNow Certification in ITOM and ITSM . Experience working in a hybrid work environment. Background in large-scale enterprise ServiceNow implementations.

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1.0 - 6.0 years

0 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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IT asset management Experience of IT asset , inventory manage, Managed over 50000+ IT assets In depth knowledge on FAR, Asset reconciliation, Asset allocation, De allocation etc, Experience- Min 1years

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3.0 - 6.0 years

2 - 7 Lacs

Pune, Delhi / NCR, Mumbai (All Areas)

Hybrid

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Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Educational Requirements MBA,MCA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech

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7.0 - 12.0 years

22 - 27 Lacs

Bangalore Rural, Bengaluru

Hybrid

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Role & responsibilities Company : MNC (Perm/fulltime) Skills: Servicenow CMDB Work Location: Bangalore Total IT Exp: Rel exp in Servicenow- Rel exp in CMDB CTC: ECTC: Notice period : If you are serving notice period in current org please mention LWD: Current Company (Payroll): Current Loc: Pref loc: Reason For Job Change: Alternate mail id: do you have pf of all organization mentioned in cv: Please share Screenshot(full page) Of UAN service History as shown in attachment/UAN Num: (any dual employments in pf history will not consider) Role Description : CMDB Technical Analyst will be part of the Information Management (IM) function. The CMDB Technical Analyst is responsible for administering and executing the configuration management changes , ensuring CMDB data integrity & robustness. This role works closely with the IT ServiceNow System Admin and all process owners within IT. In addition, the consultant should be experienced in stakeholder management to gather, analyse and launch requirements related to ITSM, ITOM and CMDB/Asset areas. The consultant will work in an international, distributed and multi-functional team; using an agile mindset and methodology. The ideal candidate should possess strong technical expertise in external data source integrations, ITOM discovery, OT Module and along with a solid understanding of SAM Module. Qualification Overall Experience of 6-10 years relevant experience in an IT Industry. 5 years ServiceNow experience with a focus on IT Service Management (ITSM) 5 years experience in ServiceNow CMDB, ITOM, SAM (Software Asset Management) & HAM (Hardware Asset Management) Module Education: Bachelors in Technology | Engineering Experience with Servicenow CMDB | CSDM , Discovery & Service Mapping. Strong understanding of IT infrastructure and components (servers, networks, applications) Experience defining, documenting, and implementing CMDB governance processes and procedures and ensuring that the processes are followed Experience defining, documenting, and implementing CI Data audits Experience managing CI data in a ServiceNow CMDB Experience creating CI Data Health reports, identifying, and resolving CI data gaps to maintain CI data integrity Experience & Competences Collaborating with stakeholders to identify and implement improvements to the CMDB. Experience in Agile Methodology Excellent communication and collaboration skills ITIL certified and Strong experience of ITIL processes Certified ServiceNow Admin (CSA) | CMDB Fundamentals | ITOM Discovery Implementation | CSDM Fundamental Roles and Responsibilities CMDB Data Management: Discovery and Integration: Data Governance: Asset Management

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5.0 - 7.0 years

10 - 15 Lacs

Indore, Pune, Chennai

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Job Responsibilities Develop and maintain Service Now applications and integrations.Work closely with business analysts, developers, and other stakeholders to design and implement solutions that meet the needs of the organization.Write efficient and high-quality code that is scalable and maintainable.Develop and maintain technical documentation for Service Now applications and integrations.Participate in code reviews and collaborate with other developers to ensure code quality.Ensure that Service Now applications are stable, scalable, and secure.Troubleshoot and debug issues in Service Now applications and integrations.Stay up-to-date with the latest Service Now technologies and trends. Experience Has 5-7 years of experience in ServiceNow platform, various product suites and international teams with focus on quality outcomes.Strong understanding of ServiceNow best practicesProficient in the ServiceNow technology and has experience with the related supporting capabilities.Has a good understanding of the ServiceNow cloud architecture as well as the Roche integration services based on Mulesoft.Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (ITSM, ITOM, PPM, CSDM, HRSD)Strong experience with JavaScript, AngularJS, HTML, CSS, and REST APIs.Is passionate about learning, sharing, and further developing best practices” and embedding it as “next practice” to achieve greater impact.Lives the Agile / SCRUM methodology and mindset.Exhibits servant leadership behavior, self-aware leader and a flexible team player.Ability to work in a team environment and collaborate effectively with business analysts, developers, and other stakeholders.Possesses a combination of analytical thinking, hands-on problem-solving, and a customer-service mindset.Is capable of out-of-the-box thinking paired with the view of the “Big Picture” to "connect the dots".Can challenge requirements in a constructive way to contribute to the goal of reducing maintenance efforts and ensuring upgradability by keeping complexity and customization to a minimum. Modules ITSM, ITOM, CSM, Integrations Certifications CSA is mustCAD, CIS-ITSM, CIS ITOM, CIS-CSM (based on relevant expertise area) Role & responsibilities Preferred candidate profile

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6.0 - 11.0 years

0 - 1 Lacs

Chennai

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TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. We are Organizing a walk-in Drive at Chennai Location. Please find details below: Date- 07-Jun-25 Venue: TCS Sholinganallur, Kumaran Nagar, 415/21-24, TNHB Main Rd, Sholinganallur ,Chennai Tamil Nadu 600119 JOB DESCRIPTION Role Service Management Location of Requirement Chennai Desired Competencies (Technical/Behavioral Competency) Must-Have Knowledge and experience of Service Management/Operation process and its environment. Knowledge of the ITIL framework as well as high level of IT technical competence. Basic knowledge of Infrastructure Lifecycle and Environments. Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project. Knowledge on Planning & Forecasting. Extensive knowledge and experience of ITSM Capacity Management process and its application in an ITSM environment. Knowledge of the ITIL framework as well as high level of IT technical competence. Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project. Accountabilities Incident management Monitor report and analyze the quality of problem handling including compliance to agreements on individual problems and Design Process and Procedures. Escalate exceptions, Propose mitigations and improvements. Facilitate process improvement plans both customer specific and generic Feedback results to improvement plan owners and action holders Tasks. Manage Problems from start to end for one or more customers. Assign Problem related work to involved Technical teams. Monitoring on compliancy of agreements on individual problems Escalate exceptions to respective roles Act as operational SPOC SME for Problem Management. Maintain and support customer process implementation Provide SLA comment voice over on SLA data. Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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> Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management. Experience: 5-8 Years.

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3.0 - 5.0 years

5 - 7 Lacs

Pune

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> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: ServiceNow ITOM Service Mapping. Experience: 3-5 Years.

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4.0 - 5.0 years

6 - 7 Lacs

Hyderabad

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> Demand 1 Total experience - 4 -5 years In ITSM - 4 years In CSM - 1- 2 years (currently hands on) Location - Bangalore/ Pune/Hyd Rates including mark up - 120K /M - 130K/M No.of positions - 3 Demand - 2 Lead - 5- 6 years Strong hand on ITSM - Minimum 5 years. Strong CSM - minimum 2 years. Rate including mark up - 140 K/M Location - Bang/Pune/Hyd Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Servicenow-Development. Experience: 3-5 Years.

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5.0 - 10.0 years

7 - 17 Lacs

Navi Mumbai, Mumbai (All Areas)

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Role Develop complex applications and systems to provide the required functionality for all IT services, including configuration and adjustment of standard software. Provides application maintenance and support services to users or to service delivery functions and contributes to the operations of a dedicated application or application class. Analyze business processes (e.g. HR, Real-estate Services (WSD)), recommending and leading automation, workflow optimization, and process improvements. Integrating further technical interfaces like i.e. SAP SuccessFactors modules and other HR tools such as Succession & Development, HR Learning Management System, External Job Market Oversee the end-to-end operation, maintenance and support of Service Now (platform and modules), ensuring performance, system availability and system security by managing roles, permission, and access controls. Conduct health checks, manage deployments, upgrades and patches to keep the system secure and up-to-date, while implementing enhancements and managing the lifecycle of user stories. Responsibilities: Application Development: Design, develop, and implement custom applications, workflows, and integrations within the ServiceNow platform and modules (HRSD, WSD) to meet business needs in a DoD environment. Support integrations between ServiceNow and other systems e.g. SAP Success Factors, SAP HCM, Security Centre SaaS, Microsoft Office ServiceNow Installation & Configuration: Install, configure, and deploy the ServiceNow platform, ensuring optimal performance and reliability, specifically for both SIPR and NIPR networks. Upgrades: Manage the upgrade process for ServiceNow instances within the DoD environment, ensuring successful transitions to new versions of ServiceNow with minimal disruption and maintaining compliance with DoD security standards. Customization & Configuration: Customize ServiceNow modules, forms, and UI to meet client requirements, including scripting and creating business rules, client scripts, and UI policies. Collaboration: Work closely with cross-functional teams, including business analysts, system administrators, and project managers, to understand requirements and deliver effective solutions. Testing & Troubleshooting: Perform testing to ensure functionality works as intended, and troubleshoot issues to resolve them efficiently. Key Skills: Proven experience with ServiceNow development in enterprise environment including custom applications, UI customization, scripting, and integrations. Glide API for ServiceNow platform integrations and enhancements PowerShell, Python, or Shell scripting Profound knowledge with ServiceNow modules such as Incident Management, Change Management, Service Catalog, and CMDB. Extensive experience with ServiceNow HRSD and/or WSD, including case management, ticketing systems, and HR lifecycle events (On-boarding, offboarding etc.) Experience with ServiceNow installations, upgrades, and platform management. Excellent English Communication Previous Experience & Qualifications: A degree in Computer Science or equivalent or a related discipline; or equivalent work experience

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