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8.0 - 13.0 years
18 - 22 Lacs
Bengaluru
Work from Office
Req ID: 327606 We are currently seeking a Enterprise / Platform Architect to join our team in Bnagalore, Karntaka (IN-KA), India (IN). ServiceNow Technical Architect Experience Level: 8+ years in ServiceNow development & solutioning Domain Expertise: ITSM, ITOM, ITAM, ServiceNow Architecture, Performance Optimization Role Overview: As a ServiceNow Technical Architect, you will be responsible for designing and implementing complex ServiceNow solutions with a strong focus on scalability, best practices, and architecture. You will lead technical design discussions, guide junior developers, and ensure adherence to ServiceNow development standards. Key Responsibilities: "¢ Architect, develop, and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM. "¢ Lead complex scripting, automation, and custom application development. "¢ Define and enforce coding standards, security best practices, and governance frameworks. "¢ Implement advanced scripting using Glide APIs, JavaScript, AngularJS, and Jelly scripting. "¢ Design and optimize Flow Designer, Orchestration, and business process automation. "¢ Ensure optimal instance performance, security, and compliance. "¢ Lead integrations using IntegrationHub, REST/SOAP APIs, Service Graph Connector. "¢ Design enterprise-wide ServiceNow architecture, including data flows and integrations. "¢ Provide technical leadership, mentoring junior developers, and conducting code reviews. "¢ Define best practices for CI/CD pipelines, automated testing, and instance maintenance. Required Skills & Qualifications: "¢ 8+ years of hands-on ServiceNow experience, with expertise in ITSM, ITOM, ITAM. "¢ Strong understanding of ServiceNow architecture, scalability, and security best practices. "¢ Deep expertise in JavaScript, Glide APIs, Flow Designer, and Orchestration. "¢ Experience in ServiceNow integrations, including API security, OAuth, and third-party connectors. "¢ Experience with ServiceNow performance tuning, upgrade strategies, and DevOps pipelines. "¢ Strong leadership, mentoring, and stakeholder communication skills. Preferred Qualifications: "¢ ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, ITAM. "¢ ServiceNow CAD (Certified Application Developer) certification is a plus. "¢ Experience in ServiceNow CMDB health, data governance, and Service Mapping.
Posted 2 weeks ago
8.0 - 13.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Req ID: 323010 We are currently seeking a ServicenowITSM/ITOM Lead consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN). We are seeking an experienced and highly skilled ServiceNow Architect to join our team. The ideal candidate will have deep expertise in designing and implementing solutions using ServiceNow, with a focus on IT Service Management (ITSM) and IT Operations Management (ITOM). The architect will play a key role in defining and driving the overall architecture and integration of the ServiceNow platform to meet business objectives, ensuring scalability, performance, and reliability. Key Responsibilities: 1. Solution Architecture & Design: "¢ Design and implement scalable, reliable, and secure ServiceNow solutions aligned with ITSM and ITOM best practices. "¢ Translate business requirements into technical designs and architecture. "¢ Develop roadmaps for platform expansion, ensuring alignment with business goals. ITSM & ITOM Expertise: "¢ Lead the design, deployment, and optimization of ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.). "¢ Implement and optimize ITOM solutions, including Discovery, Service Mapping, Event Management, Orchestration, and CMDB. "¢ Ensure integration and alignment between ITSM and ITOM processes for end-to-end service delivery. Platform Governance & Best Practices: "¢ Define governance processes, development standards, and technical best practices for the platform. "¢ Establish guardrails for platform performance, scalability, and maintainability. Integration and Automation: "¢ Integrate ServiceNow with third-party systems (e.g., monitoring tools, cloud providers, CI/CD pipelines). "¢ Leverage Flow Designer, Integration Hub, and other automation tools for streamlining workflows. Stakeholder Collaboration: "¢ Collaborate with business stakeholders, process owners, and technical teams to align platform capabilities with business needs. "¢ Provide technical leadership and guidance to ServiceNow developers and administrators. Continuous Improvement: "¢ Stay up-to-date with ServiceNow"™s latest releases and features, recommending adoption where applicable. "¢ Drive innovation by exploring new ServiceNow modules and solutions to enhance business outcomes. Required Skills and Experience: Technical Expertise: "¢ 8+ years of experience with ServiceNow, with at least 4 years in an architect role. "¢ Strong hands-on expertise in ITSM and ITOM modules, including CMDB design and maintenance. "¢ Experience with scripting languages (e.g., JavaScript, AngularJS) and development on the ServiceNow platform. "¢ Proficiency in MID Server configuration, ServiceNow Discovery, and Service Mapping. "¢ Experience with Event Management, Orchestration, and Cloud Management integrations. Architecture & Leadership: "¢ Proven ability to design and document architectural solutions for complex business requirements. "¢ Experience in platform upgrade planning and execution. "¢ Strong leadership and mentoring skills to guide technical teams. Integration & Automation: "¢ Experience with REST/SOAP APIs and integration with third-party systems. "¢ Hands-on experience with Flow Designer and Integration Hub. 4. Soft Skills: "¢ Excellent communication and presentation skills, capable of interacting with stakeholders at all levels. "¢ Strong analytical and problem-solving abilities. "¢ Ability to manage multiple priorities and deliver results under pressure. Preferred Qualifications: "¢ Certified ServiceNow System Administrator (CSA). "¢ Certified Implementation Specialist (CIS) in ITSM and/or ITOM. "¢ Experience with other ServiceNow modules (e.g., SecOps, HRSD, GRC, CSM) is a plus. "¢ Familiarity with Agile/Scrum methodologies. "¢ Cloud infrastructure knowledge (AWS, Azure, or GCP).
Posted 2 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Req ID: 327603 We are currently seeking a Senior ServiceNow Consultant to join our team in Bangalore, Karntaka (IN-KA), India (IN). About the Role We are looking for a Technical Consultant to support the implementation and integration of ServiceNow modules, including ITSM, ITOM, Integrations, CMDB, and more. The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client needs. Key Responsibilities Assist in the design and implementation of ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB. Experience in working on ServiceNow Platform Upgrades and Cloning. Work closely with clients and stakeholders to understand their requirements and provide technical guidance. Develop and configure ServiceNow components, including workflows, scripts, and integrations. Conduct testing and validation of ServiceNow solutions to ensure they meet business requirements. Troubleshoot and resolve issues related to ServiceNow modules, providing timely support to clients. Create and maintain technical documentation for ServiceNow solutions. Collaborate with cross-functional teams to ensure seamless integration and data flow. Stay current with ServiceNow updates and best practices. Qualifications Bachelor"™s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT, with at least 3 years in a technical consulting role. Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs). Strong problem-solving and troubleshooting skills. Excellent communication and client-facing skills. ServiceNow Certified System Administrator (CSA) or similar certification is a plus. Preferred Skills: Experience with scripting languages (e.g., JavaScript, Python). Knowledge of ITIL and ITSM processes. Familiarity with Agile and DevOps methodologies.
Posted 2 weeks ago
4.0 - 8.0 years
15 - 30 Lacs
New Delhi, Pune, Delhi / NCR
Work from Office
Role & responsibilities: 2+ years experience in BMC Discovery/ADDM Administration, Operations and Enhancements. BMC Discovery Alert monitoring and remediations Troubleshooting failed daily discovery scans and handling them on an Ad-hoc basis. Work with responsible teams to rectify issues related to Discovery scanning failures. Disk Management on partitioning and performing swap as per suggestion under disk management Monthly Update of TKU and EDP to get TPLs updated. Discovery appliance OS Upgrade monthly. Database Compaction for defragment the data in appliance storage. User Queries creation as per the user requirement. Compressing alerts on baseline and updates Health Check Discovery Application and Servers for any potential issues. Troubleshooting integration-related scan issues (Like integrated with Orchestration Tools etc.) Troubleshooting CMDB sync issues Extensive experience in Dashboard and Reporting. Experience in upgrading Discovery components. Moderate experience in TPL (language) Salary No Bar for right candidate
Posted 2 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Coimbatore
Work from Office
As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer Driving the internal audits, define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Mysuru
Work from Office
Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL Asset-Config Mgmt. Experience: 1-3 Years.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Hybrid
Your day at NTT DATA The role of Platform Support Engineer (L2) is a developing subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. What youll be doing Key Responsibilities: Provides support to users/administrators of the company platform. Supports and contributes to the growth of best practices for delivery of support services. Ensures understanding of the platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue. Engages with the cross functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution. Performs any other related task as required. Knowledge and Attributes: Developing knowledge of the components in cloud/web applications. Demonstrated ability to troubleshoot the difficult technical issues. Demonstrated exposure to network monitoring connectors such as SCOM, Solarwinds etc. Developing understanding of SNMP traps and MIBs/OIDs. Developing understanding and ability to modify basic XML, JSON, Regular Expressions (RegEx). Developing understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST. Developing understanding of object-oriented programming skills (Java strongly preferred). Good understanding of database concepts. Developing understanding of ITSM, CMDB and ITIL business process. Proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management. Excellent communication skills (verbal and written). Academic Qualifications and Certifications: Bachelors degree or equivalent in Information Technology or Computer Science or related field. Relevant ITIL certification. Required Experience: Moderate level experience providing customer facing technical support. Moderate level experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM). Moderate level experience providing SaaS support is desirable.
Posted 2 weeks ago
7.0 - 12.0 years
12 - 22 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Hello Aspirant, Greetings from Tranzeal Technologies!!! We are hiring for Tranzeal Technologies seeking a highly skilled and motivated Senior Servicenow Developer to join our dynamic team. ServiceNow Developer Mode of Work : Hybrid Job Location : Pan India Notice Period: Immediate Job Description: Minimum 5 years of direct experience as a ServiceNow Application Developer Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements Working knowledge of the process for developing and supporting custom applications Experience with Service Portals, UI Builders, Workspaces, Playbooks, UI Component Development Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub Experience with any of the modern UI frameworks like Angular, React JS Strong experience with JavaScript Ability to write clean, efficient, and maintainable code Flexible and adaptable, with the ability to learn new concepts quickly Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision Excellent written and verbal communication skills. -- Thanks and Regards, Divya Bhavani Recruitment Specialist Hitec-City, Rohini Layout Rd, Jaihind Enclave, Madhapur, Hyderabad, Telangana 500081 Email ID: divyas@tranzeal.com
Posted 2 weeks ago
5.0 - 10.0 years
15 - 30 Lacs
Bengaluru
Hybrid
Roles and Responsibilities Design, develop, and implement ITSM solutions using ServiceNow platform. Collaborate with cross-functional teams to identify business requirements and design technical solutions. Develop custom workflows, business rules, and integrations to meet client needs. Troubleshoot issues related to CMDB management, HRSd implementation, GRC compliance, and Flow Designer configuration. Provide training and support to clients on servicenow tools such as ITIL v3/4 processes. Desired Candidate Profile 5-10 years of experience in IT Services & Consulting industry with expertise in ITSM/ITOM/HRSD/CMDB/GRC/ServiceNow development. Bachelor's degree in Engineering (B.Tech/B.E.) from a recognized university. Strong understanding of JavaScript programming language for developing custom scripts within ServiceNow platform.
Posted 2 weeks ago
4.0 - 6.0 years
10 - 20 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Role & responsibilities: :- As an ITSM Consultant, you deliver critical implementation and operational support for enterprise software solutions, helping BMC clients maximize value and ensure platform stability. Strong experience in administering and configuring BMC ITSM modules Incident, Change, Problem, Request Management, Service Level Management. Hands-on experience in developing new applications on AR system or Innovation suite and customize out of the box BMC ITSM modules Worked on Integration between BMC ITSM and external system using WS, Rest APIs Handson experience in developing services and workflows in BMC Digital Workplace. Hands-on experience on CMDB common data model and asset management. Hands-on experience on creation and managing Normalization and Reconciliation Hands-on experience on CMDB On-boarding activities for new applications and CIs Hands-on experience on common integration tools or middleware (e.g., BMC Atrium Integrator, Atrium Spoon and SOAP/REST APIs) used to synchronize data with the CMDB. Troubleshooting and system tuning. Hands-on experience on SaaS and On Premises environment Good to have experience in designing dashboard and KPIs in BMC Helix Dashboard Preferred candidate profile Good hands-on experience on BMC Helix Ecosystem Comfortable to work from office Good Communication skills Interested candidates kindly share your resume on pooja.solanki@parseq.com
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
About The Role Primary Skill (Technical Skill) - EUC/VDI Secondary Skill (at least one) - ManageEngine/Imaging/Mobility Experience Level - 4 - 8 Years Rates including mark up - 180K/M - 190K/M ? PATCHING & SOFTWARE DISTRIBUTION – MANAGEENGINE PLUS L2/L3 4-8 years of experience in Desktop engineering Background and experience in large distributed desktop estate Hands on experience in ManageEngine plus Hands on experience in Software distribution, Patch Management using ManageEngine Ability to handle end to end patch management process Knowledge on operating system deployment (OSD) ? Ability to resolve complex technical issues related to Software distribution and Patch management. Create custom scripts for gathering the inventory from clients. Test and release of applications and Patches using ManageEngine. Automation experience on Patch remediation. ? Ability to create power shell scripts. Experience on ManageEngine client remediation. Knowledge on Active Directory and group policies. SLA adherence for patch management Hands on experience on deploying out of band patches and achieving compliance within the agreed Service levels. Ability to generate custom reports using SQL queries. Should be able to set various access controls on the ManageEngine console, Managing the ManageEngine database and performance tuning Compliance reporting on patching Excellent communication and presentation skills ? Ability to interface with the customer and provide solutions Should be able to resolve the tasks escalated by L1 and L2 teams. Experience in incident change and release management processes Excellent troubleshooting skills Knowledge on ManageEngine Infrastructure is a must. Experience on Incident, Request, Change and problem management. Knowledge on ITIL processes. Good to have – Team lead experience Good to have – Certification in ManageEngine Good to have- ManageEngine Infrastructure knowledge Good to have - knowledge on MDT, Active directory and related components Mandatory Skills: ManageEngine ITOM. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of this role is to support delivery through development and deployment of tools. ? Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget ? Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment ? ? Mandatory Skills: Software Asset Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
6.0 - 11.0 years
5 - 9 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
8.0 - 10.0 years
7 - 11 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category – Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity ? _x000D_ KEY SKILLS AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills ? _x000D_ ? _x000D_ ? _x000D_ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
2.0 - 5.0 years
1 - 5 Lacs
Mumbai
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. ? Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CI’s are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries ? Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role RoleServiceNow developer and administrator About The Role Looking for 6+ Years of exp in Service Now The role would be for configuring and setting up Service-now ITSM application and maintain and support the implementation. This person will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ITSM processes and ServiceNow in a controlled and predictive manner. The general scope of the work for this position is as follows: Understands technical and functional design requirements for ServiceNow Understands the workflow engines Creates workflow and web prototypes for client engagements Designs, codes, and tests technical solutions for ServiceNow implementations Uses Mid server, webservices, email and other relevant technology to integrate tools with ServiceNow. Administer and troubleshoot the deployed instance of ServiceNow. Qualifications 1. Education in IT is preferred 2. The candidate should be trained in ITILv4 foundation certified 3. Service-now trained with prior experience in implementation/support of ServiceNow. 4. Should have 5+ years of experience managing ServiceNow 5. Experience with JavaScript, XML and XSL stylesheets 6. Should have prior experience in integrating tools in ServiceNow or other similar tools using MidServer, webservices, emails. 7. Will to work in a collaborative manner with clients and team, abiding to critical timelines and deliverables
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software
Posted 2 weeks ago
4.0 - 9.0 years
10 - 14 Lacs
Coimbatore
Work from Office
? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities
Posted 2 weeks ago
1.0 - 5.0 years
1 - 5 Lacs
Mumbai
Work from Office
About The Role Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. ? Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CI’s are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries ? Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits ? KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software ? Mandatory Skills: ITIL - IT Hardware Asset Management. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
2.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Do - Work experience of Accounts Payable/Procure to Pay - Knowledge on GST, IGST, CGST, TDS, VAT - Invoice Processing/Invoice audit/vendor payments experience must - SAP end user experience in FI Module for Financial accounting is must. - Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. - Knowledge about different kind of payment methods and payment term. - PO and non PO invoices handling. - Open for any shift and - Location Bangalore (Work from Office only) ? ? ? ?
Posted 2 weeks ago
0.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Job Title: ServiceNow SPM Developer Job Overview: We are seeking a highly skilled and experienced ServiceNow SPM (Strategic Portfolio Management earlier PPM) Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions to meet the organization’s Strategic Portfolio Management needs. The successful candidate will possess a deep understanding of the ServiceNow platform, SPM modules, and a proven track record of implementing effective solutions in a complex business environment. Key Responsibilities: Solution Design and Development: Collaborate with stakeholders to understand business requirements and design effective ServiceNow SPM solutions. Develop and customize ServiceNow applications, with a focus on SPM modules like Demand, Projects, Ideas, Resource Management, etc. to meet specific business needs. Implement best practices for ServiceNow development and ensure the scalability and performance of the developed solutions. Strategic Portfolio Management: Configure and optimize ServiceNow SPM modules to support the organization’s service portfolio and catalog. Design and implement Strategic Portfolio Workspace. Able to configure the cost plan management. SAFe related knowledge is admirable. Integration and Automation: Integrate ServiceNow with other enterprise systems to ensure seamless data flow and process automation. Develop and implement automated solutions to streamline repetitive tasks and improve operational efficiency. User Training and Support: Provide training and support to end-users on the use of ServiceNow SPM functionalities. Collaborate with the ServiceNow support team to troubleshoot and resolve issues in a timely manner. Documentation: Create and maintain comprehensive documentation related to ServiceNow SPM configurations, customizations, and integrations. Ensure that documentation is up-to-date and accessible to the relevant stakeholders. Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience as a ServiceNow Developer with a focus on Service Portfolio Management. In-depth knowledge of ServiceNow platform architecture, development best practices, and scripting languages (JavaScript, Glide Script). Experience in configuring and customizing ServiceNow SPM modules, including Service Catalog, Service Portfolio, and Service Level Management. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Good to have Qualifications: ServiceNow Certified Implementation Specialist - SPM. Experience with ServiceNow ITSM and SAFe is admirable. Knowledge of ITIL framework and best practices.
Posted 2 weeks ago
10.0 - 20.0 years
10 - 20 Lacs
Bhilai
Work from Office
Title: Senior ServiceNow Developer Exp: 8-15yrs Location: Should be local to Bhilai, Chhattisgarh. As a Senior ServiceNow Developer, you'll be at the forefront of our ServiceNow initiatives. This includes: Designing, developing, and implementing robust ServiceNow solutions across various modules like ITSM, ITOM, HRSD, CSM, and custom applications, always keeping best practices in mind. Leading and mentoring our junior and mid-level ServiceNow developers in Bhilai. You'll provide invaluable guidance, conduct code reviews, and offer technical support to truly elevate their skills and get them interview-ready. Conducting training sessions and workshops for the Bhilai team, covering everything from specific ServiceNow modules to development methodologies and troubleshooting techniques. Collaborating closely with stakeholders to grasp business needs and translate them into effective ServiceNow solutions. Integrating ServiceNow with other platforms using various methods (REST, SOAP, Integrations Hub, you name it!). Creating and maintaining comprehensive technical documentation for all your ServiceNow implementations. Participating in the full software development lifecycle from gathering requirements to design, development, testing, deployment, and post-implementation support. Troubleshooting and resolving complex technical issues within ServiceNow instances, applications, and integrations. Staying ahead of the curve with the latest ServiceNow features and trends to continuously recommend improvements. Contributing to the ongoing refinement of our development processes and standards. We're looking for someone with a strong blend of technical prowess and a passion for mentorship. Here’s what we need: A Bachelor's degree in Computer Science, IT, or a related field. ServiceNow Certified Application Developer (CAD) certification is non-negotiable. ServiceNow Certified System Administrator (CSA) certification is highly preferred. A minimum of 5+ years of hands-on experience as a ServiceNow Developer. Proven experience developing and implementing solutions across multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps). Strong command of JavaScript, HTML, CSS, AngularJS, and GlideScript. Extensive experience with ServiceNow development best practices, including scripting, workflow configuration, UI policies, client scripts, business rules, ACLs, and transform maps. Demonstrated experience with ServiceNow integrations (REST API, SOAP, JDBC, etc.). Excellent understanding of the ServiceNow platform architecture and data model. Solid grasp of ITIL principles and their application within ServiceNow. Exceptional problem-solving and analytical skills. Strong communication, interpersonal, and presentation skills. The ability to work independently and as part of a team, with a genuine commitment to mentoring and sharing your knowledge.
Posted 2 weeks ago
6.0 - 8.0 years
8 - 14 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Note: Please share 6+ years of experience and relevant 5+, less than 5+ not consider. Share your updated resume Notice period: Immediate to 15 days 2 rounds of interview Mail: saikumar@coventine.com Roles and Responsibilities Design, develop, and maintain ITSM solutions on the ServiceNow platform to meet business requirements. Collaborate with stakeholders to gather requirements and implement changes using Agile methodologies. Implement CMDB, ITAM, HRSd modules to improve asset management and service delivery processes. Troubleshoot issues related to workflows, approval hierarchies, and other configuration settings within ServiceNow. Provide technical guidance on best practices for ITSM implementation. Desired Candidate Profile 6-8 years of experience in developing ITSM solutions on ServiceNow platform. Strong understanding of ITIL v3/4 framework and its application in an ITSM environment. Experience with implementing CMDB, ITAM, HRSd modules in ServiceNow. Proficiency in scripting languages such as JavaScript or HTML for customizations.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 15 Lacs
Bengaluru
Hybrid
Role: ServiceNow Developer Experience Range: 5 10 Years Location: Bangalore (Hybrid Mode) Interview Mode: Face-to-Face (Walk-in Drive) Interview Date: June 14, 2025 (Saturday) Timing: 9:30 AM to 1:00 PM Must-Have Skills: Strong hands-on experience as a ServiceNow Developer Expertise in ITSM, ITOM, HRSD, and CMDB Deep understanding of Client Scripts, UI Policies, Business Rules, UI Actions, Import Sets, Transform Maps, Notifications, Script Includes Experience with Flow Designer or Workflows Strong knowledge of Integrations (SOAP or REST) Ability to perform Root Cause Analysis for production support Scripting experience is mandatory Good-to-Have Skills: Experience with GRC or ITBM Interested candidates can share their CV via email with the subject "ServiceNow Developer" for further discussion. Regards, G Annapurna 6300098106 lancesoft india private limited annapurna.gangam@lancesoft.in
Posted 2 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Primary Skills Key Roles & Responsibilities: Build and update various kinds of pricing models for new opportunities, scope extension and renewals of existing contracts. Develop P&L and cash flow statements for deals by incorporating the appropriate accounting, legal and other relevant inputs. Support Commercial Leads in developing winning pricing strategy, selecting optimal pricing mechanism, and constructing client business case models. Liaise, mobilize, and manage key stakeholders such as sales, solutions, transition, finance, legal, delivery during proposals to obtain necessary information and solution agreement. Support Commercial Leads to obtain necessary and timely approvals to meet corporate guidelines and stringent timelines. Take ownership of the financial numbers and ensure commercial approach and pricing strategy are in tandem with sales pitch, solution and client ask. Experience in BPO / IT services pricing. Experience in managing pricing processes that involve cross-functional partners. Experience in developing financial models using multiple data sources. Experience in performing competitive analysis to understand market positioning. Experience in developing PowerPoint presentations to present business cases to a senior management audience. Experience in working with various levels of an organization including leadership, peers, and junior team members Short Description Qualifications: 6+ years of experience in a similar Finance/Pricing roles MBA in Finance, M.Com, B.Com / BBM, CA, CFA. Skills: Strong organizational skills, attention to detail, and ability to effectively manage projects supporting multiple business partners. Strong inter-personal and communication skills including enthusiasm, entrepreneurial spirit, resilience, and a collaborative mindset. Excellent analytical skills Advanced MS Excel spreadsheet skills Ability to work independently, take the initiative and have a high level of ownership. Ability to work under pressure with tight deadlines.
Posted 2 weeks ago
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