3 Cmdb Integration Jobs

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Automation in Systems Integration Good to have skills : Python (Programming Language), API Management Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Role AIOps SME & Service Integration Specialist CL9 Role Description We are seeking an experienced AIOps SME & Service Integration Specialist with 7 years of experience in enterprise IT operations. The ideal candidate will have deep expertise in AIOps platforms, event correlation, service mapping, and integration of monitoring tools. This role requires strong analytical skills, automation experience, and the ability to drive observability and operational intelligence across hybrid environments. Must Have Skills - Strong experience with AIOps platforms (e.g., DyanTrace, Thousand Eyes, nGeniusOne, Splunk) - Expertise in event correlation, noise reduction, and root cause analysis - Integration of monitoring tools with ITSM platforms (e.g., ServiceNow) - Scripting and automation using Python, Shell, or PowerShell - Experience with service mapping and CMDB integration - Familiarity with observability and telemetry data ingestion Good to Have Skills - Exposure to cloud-native monitoring tools (e.g., Prometheus, Grafana, Datadog) - Knowledge of ITIL processes and service operations - Experience with container and microservices monitoring - Understanding of AI/ML models for anomaly detection - Familiarity with Kafka, Elasticsearch, or similar data pipelines Job Requirements The candidate should have a strong background in enterprise monitoring and automation, with the ability to integrate and optimize AIOps solutions. They should be capable of working in a fast-paced environment, collaborating with cross-functional teams, and contributing to service reliability and operational efficiency. Key Responsibilities - Design and implement AIOps solutions for event correlation and incident reduction - Integrate monitoring tools with ITSM and CMDB platforms - Develop automation scripts and workflows for operational tasks - Collaborate with infrastructure, application, and service teams for observability - Analyze telemetry data to identify trends and anomalies - Maintain documentation and contribute to continuous improvement initiatives Technical Experience Minimum of 7 years of experience in IT operations and monitoring. Proven expertise in AIOps platforms, automation, and service integration. Hands-on experience with scripting, data pipelines, and observability tools is essential. Professional Attributes Excellent communication and collaboration skills. Strong problem-solving abilities and a proactive mindset. Ability to work independently and lead initiatives. Educational Qualification and Certification Bachelors Degree in Computer Science, Information Technology, or related field. Certifications in AIOps platforms, ITIL, or cloud technologies are a plus. Show more Show less

As a Cherwell Developer, you will be a valued member of the Cherwell application team, providing technical assistance and software configuration/customization support. Your responsibilities will include working with process owners to design and implement workflows in Cherwell, administer tools, handle incident tickets, and develop creative solutions to resolve business problems based on customer requirements and system capabilities. You will be responsible for the development, implementation, and ongoing support of Cherwell solutions within the team. Following best practices in development processes, you will collaborate with stakeholders to gather and document user and process requirements, perform quality assurance testing, and provide analysis and resolution for any issues that arise post-deployment. Your role will also involve creating technical and process documentation, training technical teams and service desk personnel on ITSM tool usage, and acting as a consultant to key stakeholders and cross-functional teams. Additionally, you will apply release management and configuration management principles to ensure the stability of production environments. To excel in this role, you should have expertise in Cherwell Asset management implementation and CMDB integration, as well as experience in conducting client meetings, requirements elicitation, fit-gap analysis, and Cherwell module implementations. Direct hands-on experience with various ITIL processes and knowledge of the ITIL Framework or Certification will be advantageous. Your development experience should cover a range of areas such as Catalog/Service Request configuration, Automation Process, Form Design, Approval Block, Security Groups, and more. If you are interested in this opportunity, please share your Updated CV to jobs@ukbitsolutions.com.,

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant - Qualys Administrator Highly skilled and experienced Qualys L3 Administrator to join our cybersecurity and infrastructure team. The ideal candidate will be responsible for managing and optimizing our Qualys environment, with a strong focus on patch management, asset management, agent deployment, and automation through scripting. This role requires deep technical expertise in Qualys and hands-on experience with PowerShell and Python scripting to streamline operations and enhance security posture. Responsibilities . Serve as the subject matter expert (SME) for Qualys platform administration and troubleshooting. . Manage and maintain Qualys modules including VMDR, Patch Management, Asset Inventory, and Policy Compliance. . Perform advanced troubleshooting and root cause analysis for Qualys-related issues. . Plan and execute large-scale agent deployments security agents (QCS Qualys, CrowdStrike, and Splunk) across diverse environments (Windows, Linux, Mac). . Monitor agent health and ensure consistent coverage across all endpoints. . Automate agent installation and configuration using scripting tools. . Design and implement patch management strategies using Qualys Patch Management module. . Coordinate with system owners to schedule and deploy patches across various environments. . Monitor patch compliance and generate reports for stakeholders. . Maintain accurate and up-to-date asset inventory using Qualys Asset View. . Ensure proper tagging, grouping, and classification of assets. . Integrate asset data with CMDB and other ITSM tools. . Develop and maintain automation scripts using PowerShell and Python to support vulnerability scanning, patching, and reporting. . Integrate Qualys APIs with internal tools and dashboards. . Create custom reports and alerts to support security operations. . Document findings, remediation plans, and lessons learned for continuous improvement. . Support compliance audits by providing evidence of security controls and processes. Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor&rsquos degree in computer science, Information Security, or a related field, or equivalent combination of education and experience required. . Hands-on experience with Qualys platform at an L3 level. . Strong knowledge of patch management processes and tools. . Proficiency in PowerShell and Python scripting. . Experience with Qualys API integration and automation. . Familiarity with ITIL processes and CMDB integration. . Excellent analytical and problem-solving skills . Excellent communication and training skills to engage technical and non-technical audiences. . Ability to collaborate effectively with cross-functional teams in a fast-paced environment . Knowledge and experience in AI and machine learning technologies applied to cybersecurity. Preferred Qualifications/ Skills . Qualys certifications (e.g., Qualys Certified Specialist). . Experience with other vulnerability management tools. . Knowledge of cloud environments (AWS, Azure) and securing cloud assets. . Experience with SIEM tools and security orchestration platforms. . Excellent business process and change management skills with ability to develop strategy, evaluate efficacy, influence stakeholders, drive implementation and measure success. . Strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate large amounts of information. . Ability to meet strict deadlines while managing multiple tasks with competing priorities. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.