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14.0 - 18.0 years
0 Lacs
karnataka
On-site
As an Assistant Vice President (AVP) in Service Management, you will be a crucial part of the 24 x 7 technology service management operation unit of the Bank. Your main focus will be on ensuring service availability and providing uninterrupted Technology Services to both Staff and Customers through the implementation of ITIL process governance. Your role will involve leading service improvements and driving automation initiatives with the ultimate goal of delivering a world-class customer and employee experience. You will be responsible for owning the Service Management platform and ensuring error-free operations that are in alignment with business needs and ITIL best practices. This leaders...
Posted 1 week ago
14.0 - 16.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Purpose We are 24 x 7 technology service management operation unit of the Bank. We are focused on Service availability and ensure uninterrupted Technology Services to our Staffs and Customers through ITIL process governance, leading service improvements and driving automation with an aim to provide world class customer and employee experience. We support several business groups and operation units with varied applications usage patterns that are built on multiple technology stacks. These services/applications are created via traditional, scrum and agile development methodologies, hosted and managed on private, public & hybrid cloud and also on-prem data centers across our operational geo...
Posted 2 weeks ago
5.0 - 7.0 years
6 - 10 Lacs
hyderabad, pune, bengaluru
Work from Office
About the Role We are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB. You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise. Key ResponsibilitiesCustomize CMDB using JavaScript, workflows, and UI policies.Develop and maintain scripts for data imports, transformations & normalization.Create/manage CI relationships and perform data integrity checks.Ensure accuracy of CMDB data, including dependencies & relationships.Define and implement CMDB standards, policies, and procedures.Perform regular audits & reconciliation of C...
Posted 2 weeks ago
5.0 - 8.0 years
10 - 16 Lacs
hyderabad, pune, preferred locations are bengaluru
Work from Office
About the Role We are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB. You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise.Key ResponsibilitiesCustomize CMDB using JavaScript, workflows, and UI policies.Develop and maintain scripts for data imports, transformations & normalization.Create/manage CI relationships and perform data integrity checks.Ensure accuracy of CMDB data, including dependencies & relationships.Define and implement CMDB standards, policies, and procedures.Perform regular audits & reconciliation of CM...
Posted 2 weeks ago
5.0 - 8.0 years
8 - 15 Lacs
hyderabad, pune, bengaluru
Work from Office
About the Role We are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB. You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise. Key Responsibilities Customize CMDB using JavaScript, workflows, and UI policies.Develop and maintain scripts for data imports, transformations & normalization.Create/manage CI relationships and perform data integrity checks.Ensure accuracy of CMDB data, including dependencies & relationships.Define and implement CMDB standards, policies, and procedures.Perform regular audits & reconciliation of ...
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
rajasthan
On-site
This Major Incident Manager role based in Bangalore requires a skilled individual who excels in Leadership & Communication, Analytical Thinking, Technical Knowledge, Time Management, Root Cause Analysis (RCA), Stakeholder Management, Process Adherence, Continual Improvement, SLA/KPI understanding, Problem Management, and CMDB Configuration. The primary responsibilities include leading cross-functional teams during critical situations, effectively communicating findings and resolutions to stakeholders, prioritizing incidents, coordinating incident responses, resolving root causes promptly, managing stakeholders internally and externally, adhering to incident management frameworks like ITIL, i...
Posted 1 month ago
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