Sr. Oracle Autonomous Database - Performance Engineer Oracle

10.0 - 14.0 years

0 Lacs

karnataka

On-site

In the role of a member of the support organization, your primary focus will be to provide high-quality customer service to the Oracle database cloud customer base and act as an advocate for customer needs. Your responsibilities will include: - Taking ownership of customer issues reported and ensuring problems are resolved to satisfaction. - Researching, diagnosing, troubleshooting, and identifying solutions to resolve technical issues. - Following standard operating procedures for engaging internal and external stakeholders. When it comes to the Autonomous Database, it is a cloud database that utilizes machine learning to automate database tuning, security, backups, updates, and other routi...

Posted 1 month ago

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Principal Technical Analyst Oracle

10.0 - 14.0 years

0 Lacs

karnataka

On-site

Role Overview: As a member of the support organization, your main focus will be to deliver high-quality customer service to the Oracle database cloud customer base while acting as an advocate for customer needs. Your job profile will involve resolving technical issues primarily raised by customers through the customer portal. You will be responsible for taking ownership of customer-reported issues and ensuring the problems are seen through to resolution. Additionally, you will be tasked with researching, diagnosing, troubleshooting, and identifying solutions to resolve technical issues. It is essential to follow standard operating procedures for proper engagement of internal and external sta...

Posted 1 month ago

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