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Principal Technical Analyst Oracle

10.0 - 14.0 years

0 Lacs

karnataka

On-site

Role Overview: As a member of the support organization, your main focus will be to deliver high-quality customer service to the Oracle database cloud customer base while acting as an advocate for customer needs. Your job profile will involve resolving technical issues primarily raised by customers through the customer portal. You will be responsible for taking ownership of customer-reported issues and ensuring the problems are seen through to resolution. Additionally, you will be tasked with researching, diagnosing, troubleshooting, and identifying solutions to resolve technical issues. It is essential to follow standard operating procedures for proper engagement of internal and external sta...

Posted 1 day ago

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