217 Cluster Operations Jobs - Page 9

We are seeking an experienced and driven Cluster Head to oversee contract farming operations, organic production, and back-end logistics within a designated cluster. The ideal candidate will have a strong background in agriculture, excellent leadership abilities, and a deep understanding of organic farming systems. This position reports to senior leadership and will manage a cluster team of 1012, including 23 direct reports. Key Responsibilities: Lead and manage all production and operational activities for the assigned cluster Oversee planning and execution of farming activities in collaboration with network farmers Ensure adherence to UFCo’s regenerative organic farming protocols and zero chemical usage Collaborate with the sales team to align production with market demand and SKU planning Mobilize, train, and motivate network farmers for organic contract farming Monitor collection centers (RACs) for sorting, grading, quality checks, and dispatch Ensure smooth logistics and delivery of produce to distribution centers Coordinate with the technical CoE to implement best practices and provide field feedback Optimize budgets and resource allocation across the cluster Identify opportunities to expand operations within the region Required Qualifications & Skills: B.Sc. or M.Sc. in Agriculture preferred; other disciplines acceptable with relevant experience 8–10 years of experience in agri-business, farming operations, or contract farming management Prior experience in organic or natural farming is highly desirable Strong communication skills in English, Hindi, and the local language Demonstrated team leadership with experience managing direct reports Proficient in MS Office (Excel, Word, PowerPoint); working knowledge of ERP systems Key Skills: Contract Farming Organic Farming / Natural Farming Cluster / Region-level Operations Farmer Engagement & Training Farm Management & Logistics Agribusiness Strategy Budgeting & Cost Optimization

Job description Key Responsibility 1. Expense Reports 2. Travel Management 3. Scorecards 4. Daily/Weekly/Monthly drumbeats 5. Reports pertaining to MR/Ecom Accounts in these clusters Skill Required Good Communication Skills: English and Hindi. Required to coordinate with Internal & External stakholders over multiple calls / emails. Connect with Sales Central Teams SPOCs on scorecards/drumbeats. Good MS Excel skills: Basic Formulas, Vlookup, Pivot Table, etc. Can work with large data sets in Excel.

Managing daily operations, ensuring food quality and safety, and coordinating logistics Supervise cloud kitchen operations inclusive Daily operations, ensuring food quality & safety, coordinating logistics. Required Candidate profile High skilled profile experience in cloud kitchen Handle team more than 200 Handled 10 cloud kitchen & supply chain Exp in food platforms Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com

Manage cluster operations in Bangalore. Define and manage the operational processes and systems. Part of the customer service team that is the first point of contact for enquiries, bookings, on-going transactions. Plays a critical role in ensure smooth delivery of service and delight customer with awesome experience. Responsibility Responsible for lead management and on-boarding Responsible for back-end operational processes Ensure no walk is missed, organize and manage back-ups Manage tools to update & maintain customer and provider interaction information Field activities for on-boarding customers and providers Skills & Requirements In love with dogs! Graduate/Post Graduate degree in any discipline Excellent communication skills MS Office- Excel Ability to respond to customer queries & manage different situations Flexibility- start-up needs and work requirements change. Open to accepting new challenges & tasks based on need of the company. Field operations require flexible timings

Job responsibilities :- Achieve category-wise Sales targets for his/her respective territory/region Franchise Management- Manage the current store network in the region and identify opportunity for network expansion Implement Store led BTL activities to drive footfalls Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions Retaining the existing or new customers and create a culture of Customer First Approach across region/territory Maintain and monitor store inventory and achieve annual stock-turn targets Coordinating with inter departmental personnel Working on ERP system, Magento, Ameo, POS etc Solve customer complaints & grievances Implements SOP’s, company policies and VM guidelines at stores P&L, budgeting & maintain ideal stock norms at stores Spearhead Train the Trainer program and ensure each store executive attends training modules Coordinate with projects team during the fit-outs of new store and pre plan for Store launch- Soft/Marketing launch Stocking, inter-region stock movement & Dynamic inventory Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Qualification & skills :- 4 - 8 yrs of experience as in cluster management, handling Retail Store Operations Selling & customer service Knowledge on merchandising, Customer engagement MIS Reporting, Retail Metrics & Retail Finance/Profitability Business Acumen C-Sat & NPS evaluation process BTL Activities to drive foot-falls Understanding of stock turn & Mark ups Franchise Management

Manage FM ops across multiple sites, client coordination, team & resource mgmt,SLA compliance & audits, budgeting & performance review, MOM, excellent communication

About BIBA BIBA Apparels Private Limited ("BIBA"), the Indian fashion giant, stands true to its name. The brand has been dressing and embellishing demure maidens from every corner of India since 1986. With BIBA, always expect a truly unique, wow-inspiring ethnic experience! https://www.biba.in Purpose of the Job The Cluster Manager, will be responsible for leading a retail team who can ensure the store is focused on achieving sales goals, customer service and the shopping experience, and developing internal talent and to create, recommend, and implement ideas to help BIBA store reach all goals and objectives. This role works closely with distributors and Marketing team and to ensure enhancement of brand image. Experience : 2 yrs being as a Cluster Manager. Location : MUMBAI. Key Result Areas for the Incumbent - Process Responsibilities Drives sales activities and implements ways to improve volume and profit tracks sales and productivity Ensuring effective Inventory management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage) Review and analyze, articulate, and solve complex problems related to stock and sales and concepts to make effective business decisions Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action Ensure pricing of merchandise as per prescribed matrix Ensuring monthly feedback Concept on sales, stock positions and product feedback to be shared Strategize and seek opportunity for concept expansion in the territory Ensuring completion of new projects in a timely manner Identify locations for stores as per required process and quality and Understand Territory dynamics (demographics, consumer behavior, market understanding etc.) Ensuring VM Implementation, SOP adherence, Stock Transfer, Petty cash approvals,

Position Title: Cluster Manager- Retail Experience Reports to: Lead Retail Operations (Delhi) Location: Ludhiana Position Summary: To generate the revenue for PUMA India by ensuring smooth operations at the front end in assigned cluster for both FP and FOC stores and To drive growth for PUMA India retail stores in the given region Manage various initiatives and promotional events across stores Recruitment and Training of store managers Key Objectives: Maintaining the Customer service at the front end Ensuring smooth operations across all retail stores of PUMA India by generating Revenue Ensuring the right manpower in right numbers across PUMA Stores in the region Recruitment of the store managers for a given store in co-ordination with the Regional HR Maintain updated knowledge of key competitor products, distribution and pricing strategies as well as stay up-to-date on the latest retail technologies and trends. Proactively seek opportunities to develop business strategies, enhance customer experience, and to maximize ROI. Look for new properties for the perspective of business development in the region Ensuring that all the stores have the desired inventory in place Provide leadership, development and supervision to store managers Manage discounts, store initiatives roll outs and promotional events for the retail stores Approach institutional coordinators in the given regions for tie ups regarding PUMA merchandise and plan promotional activities/events KPIs and qualitative measures: Net Sales Achieving KPIs Discounts Number of institutional tie-ups Generate revenue Meeting targets Organizational Relationships: Internal: Projects, IT, Marketing, Strategy, Retail, Finance and People and Organization External: Schools/institutes/Fitness Channels, Store managers, Local transporters and Local management Qualifications and Functional Competencies: Excellent communication skills. At least 5+ years experience in sales and/or management. Must have a bachelor's degree in business, marketing, finance or related field. Willing to travel up to 75 percent of the time. Strong analytical skills. Proven track record of meeting sales target

Max Life Insurance Company Limited is looking for Cluster Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

We have immediate requirement for the position of Area Operations Manager in Bangalore/Gulbarga/Kottayam Locations. Role: Area Operations Manager Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. Location: Bangalore/Gulbarga/Kottayam Locations. Ctc: 14 LPA. Description: You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position. Regards, Santhosh Email: csanthosh.kumar@dealskart.in

Job Responsibilities:- 1.Responsible for smooth functioning of the clinics with optimal operational efficiency. 2. Conceptualize & execute strategies to achieve business goals. 3. Conduct/analyze/review business of units on a monthly basis. 4. Coordinate and supervise the activities of different sections functioning under him/her by supervising the Clinic Heads & Specialists on a day to day basis with periodic functional audit and review of targets. 5. Streamline and ensure performance of all functionaries to achieve error-free activities in all processes and procedures. 6. To conduct administrative rounds of the facilities at least once a day and take corrective on-the-spot actions to rectify defects or deficiencies. 7.. To visit centers aligned to the zone interact with the respective Clinic Heads and share ideas and practices, to complement each Centre's functioning. 8. To approve regular training of all categories of staff assigned to the zone in collaboration with training Department. 9. To practice principles of Total Quality Management by adhering to quality standards and keep on improving the quality of services on a continuum. 10. To promptly respond to Customer Feedback and to ensure that the offending lapse, error or mistake (omission and commission) is not repeated and to forward a weekly report to the management on the Feedback Analysis. Requirements - BDS /MDS minimum 10+ years with Leadership experience. State license Strong computer skills and experience with healthcare databases and applications. Excellent written and verbal communication skills, the ability to keep detailed records. Comprehensive knowledge of dental procedures, tools, and diagnostics. Good management skills.

Role & responsibilities To handle many stores operations & stores. Maintaining staff in the stores To handle many instore operations etc

Piramal Finance Sales And Service is looking for Cluster Sales Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Piramal Finance Sales And Service is looking for Cluster Sales Manager – MFI Sales to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

JOB DESCRIPTION- Cluster Manager Date: Version: 1.0Position Title: Cluster ManagerGrade: Reports to: City headFunction/BU: BB Now Sub Function: Warehouse and Front-End DeliveryCorporate/Region: RegionLocation: BB Now StoreContacts of this position: Internal: City Head, Store in charge, Shift Controller, Associates, Technology, IT infra, Projects, HR. External: Customers, Authorities, Landlord, Vendors for Service Maintenance Organogram: City head | Cluster Manager | Store in charge Job Description: Purpose: Cluster Manager needs to ensure the Highest standard Customer Service as well as financial performance of the assigned area (typically 5-8 stores). Overseeing and leading the workforce by guiding them towards management goal, attending internal and external queries and resolving on timely basis. Responsible for P&L for the area Top line Bottom line ABV Margin for the store level P&L Driving the Store Metrics in his cluster/Area OTD Complaints Write off On time picking etc. Responsible for ensuring recruitment and managing attrition with the help of DM-HR Manpower Planning Initiatives to improve efficiency Monitor and analyses the reports to achieve metrics Rewards and Recognition Coordination with Training team for new hiring as well as existing team Vendor management Delivery Partners and Security, House keeping Process Adherence Competition Tracking Work Environment and Safety Management DesignationNature of MetricsMetricsTargetWeightageMeasuresCluster ManagerCustomerCustomer Complaint of the Cluster0.65%20As per target setInternalIBNDzero15complaintsInternalStores P&L of the clusterAs per CP25As per CP V/s ActualsInternalStore Write-off + Stock Update 0.30%10Based on System BookingInternalOTD100%10On-time delivery as per cut-offInternalProcess Audit score of the cluster>90%20Central Process Audit Score Required Competencies: (Knowledge, Skills, Personal Attributes) Background Experience at supervisory role Work Experience 6-8 years with 1-2 years Experience at supervisory role Skills He/ She should possess the following competencies: Speaking, writing, and listening skills. Critical thinking, problem solving, and reasoning abilities. Supervising skills. Process know-how. P&L

About Bata India Limited Bata India Limited, a part of the globally renowned Bata Shoe Organization, is the largest footwear retailer and manufacturer in India. With a legacy of excellence and innovation spanning decades, Bata continues to lead the market by providing customers with high-quality, stylish, and comfortable footwear. We are seeking a results-driven and experienced District Manager for our COCO Division to oversee operations, drive performance, and ensure consistent brand excellence across multiple stores in an assigned district. Role & responsibilities 1. Store Operations Management: Oversee the daily operations of company-owned, company-operated (COCO) stores within the assigned district. Ensure stores comply with Batas operational guidelines, brand standards, and policies. Conduct regular store visits to evaluate operations, customer service, and overall performance. 2. Sales & Revenue Management: Drive sales and profitability across all COCO stores in the district. Develop and implement strategies to achieve district-level revenue targets. Analyze sales data and KPIs to identify trends, opportunities, and areas for improvement. 3. Team Leadership & Development: Lead, mentor, and manage store managers and their teams to achieve operational and sales excellence. Provide regular feedback, coaching, and training to enhance team performance and morale. Drive a culture of accountability, ownership, and customer-centricity across all stores. 4. Customer Experience: Ensure COCO stores deliver an exceptional and consistent customer experience. Monitor and improve customer service standards across the district. Address and resolve escalated customer issues promptly and effectively. 5. Inventory & Merchandising: Monitor inventory levels to ensure stores maintain optimal stock availability. Coordinate with the supply chain and merchandising teams to implement effective stock replenishment processes. Guide store teams on visual merchandising and store layout to enhance the shopping experience. 6. Compliance & Standards: Ensure adherence to legal, safety, and operational compliance requirements across all stores. Conduct regular audits to identify and address compliance gaps. 7. Strategic Planning & Reporting: Collaborate with senior management to develop and execute district-level strategies. Prepare and present periodic performance reports, highlighting key achievements, challenges, and recommendations. Identify market opportunities and propose initiatives to enhance store performance. 8. Cost Optimization: Monitor and control operational costs within the district. Implement initiatives to improve efficiency and profitability without compromising quality. Preferred candidate profile Bachelors degree in Business Administration, Retail Management, or a related field (MBA preferred). 5+ years of experience in retail management, with at least 2 years in a multi-store leadership role. Proven track record of achieving sales, operational, and financial targets. Strong understanding of retail operations, customer behavior, and market trends Preferred candidate profile Strong leadership and team management skills with the ability to inspire and motivate teams. Excellent communication, negotiation, and problem-solving abilities. Analytical mindset with expertise in sales data interpretation and performance improvement. Customer-centric approach with a focus on delivering exceptional shopping experiences. Proficiency in retail analytics, reporting tools, and ERP systems. Ability to manage multiple priorities and adapt to a fast-paced environment.

Job Title: Zonal Operations Manager Job Summary: We are seeking a highly organized and adaptable Operations Manager to oversee and streamline the day-to-day operations of our central functions, including HR, Finance, Technology, Admin, and MIS. The ideal candidate will have a strong analytical mindset, excellent communication skills, and proficiency in data management tools such as Excel and Power BI. This role requires a proactive individual who can effectively **coordinate across departments, drive operational efficiency, and support strategic decision-making*. Key Responsibilities: - Oversee daily operations of HR, Finance, Technology, Admin, and MIS functions to ensure seamless execution. - Act as a central coordination point between departments to improve efficiency and cross-functional collaboration. - Analyze operational data, generate reports, and provide insights to drive informed decision-making. - Develop and maintain dashboards and reports in Excel, Power BI, and other relevant tools. - Work closely with leadership to identify process gaps and implement *process improvements. - Ensure adherence to policies, compliance, and operational best practices. - Assist in budget planning, resource allocation, and performance tracking across functions. - Support the technology team in implementing automation and digital transformation initiatives to improve operational efficiency. - Handle ad-hoc operational requirements, demonstrating flexibility and problem-solving skills. Required Qualifications - Education: MBA in Operations or a related field. Experience: - Minimum 5+ years in operations management, preferably handling multiple functions. Technical Skills: - Advanced Excel (Pivot tables, Macros, Data Analysis). - Experience with Power BI or other data visualization tools is an advantage. - Familiarity with ERP/HRMS/Finance software is preferred. - Communication & Coordination: Strong ability to liaise with multiple teams and drive execution. - Problem-Solving Mindset: Ability to handle multiple priorities and adapt to dynamic business needs. Preferred Skills: - Exposure to business process automation and technology-driven improvements. - Ability to work in a fast-paced, high-growth environment. - Strong analytical and decision-making skills.