217 Cluster Operations Jobs - Page 8

Tata Capital Ltd is looking for Cluster Manager - DSMG - BL, PL, UCL & LAP - X Bucket to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Job Title: Territory Sales Manager (TSM) Location: Mahabubnagar & Nearby Districts Job Type: Full-Time Experience Required: 2 to 5 Years in Sales (Mobile Retail / FMCG / CUG preferred) Salary: As per industry standards + Travel Allowance + Incentives --- Job Summary: We are seeking a dynamic and results-oriented Territory Sales Manager to oversee sales operations, drive business growth, and manage retail channel partners across Mahabubnagar and its surrounding districts. The ideal candidate will have strong leadership skills, territory knowledge, and a passion for achieving sales targets. Key Responsibilities: Develop and execute territory sales plans aligned with company goals. Manage and expand distribution and retail partner networks. Achieve monthly, quarterly, and annual sales targets. Conduct regular field visits to monitor retail operations and performance. Identify and onboard new dealers and retailers in untapped areas. Track competitor activities and provide market intelligence. Ensure visibility and availability of products at all key outlets. Coordinate with the marketing team for promotional activities and BTL campaigns. Submit daily, weekly, and monthly sales reports to the regional office. Provide training and support to front-line sales staff and retail partners. Candidate Requirements: Graduate or MBA preferred. Minimum 2 years of experience in sales or field marketing. Experience in the mobile retail, FMCG, CUG, or similar sectors. Strong communication, negotiation, and interpersonal skills. Good knowledge of Mahabubnagar and surrounding district geography. Proficient in MS Excel, email, and reporting tools. Ability to work independently with a result-driven approach. Reporting To: Reginal Sales Manager / Regional Sales Head Contact: Praneeth HR +91 90631 98527

About the role : The Cluster Business Manager at Recykal is responsible for driving business operations, growth, and profitability within a designated cluster or state. This role involves leading cross-functional teams, managing key business metrics, and building strong partnerships to scale operations and ensure delivery on strategic goals. Key Responsibilities Oversee the designated cluster or state to ensure business objectives are met Accountable for the Profit and Loss (P&L) of the Cluster or State concerning plastic categories Focus on essential metrics such as GMV, Quantity, Margin Percentage, Category Mix, and the number of Active Sellers and Buyers. Recruit, train, and allocate appropriate resources at the district level to achieve overall business objectives. Collaborate with cross-functional teams as needed to facilitate seamless operations. Leading and expanding existing and new territories through large on ground teams. Manage a team comprising 2 to 10 Business Development Specialists, Quality Analysts, and Operations Executives. Ideal Candidate Profile: MBA from a recognized university or business school. Minimum of 3 years of sales experience in E-commerce, Telecom, or Fintech sectors. Should have in depth knowledge Cluster/ state topography Proven experience in team building and management. Strong adaptability and problem-solving abilities, demonstrating independent ownership and a results-driven approach. Capacity to handle multiple tasks in a dynamic environment while planning and managing various projects

About BIBA BIBA Apparels Private Limited ("BIBA"), the Indian fashion giant, stands true to its name. The brand has been dressing and embellishing demure maidens from every corner of India since 1986. With BIBA, always expect a truly unique, wow-inspiring ethnic experience! https://www.biba.in Purpose of the Job The Cluster Manager, will be responsible for leading a retail team who can ensure the store is focused on achieving sales goals, customer service and the shopping experience, and developing internal talent and to create, recommend, and implement ideas to help BIBA store reach all goals and objectives. This role works closely with distributors and Marketing team and to ensure enhancement of brand image. Designation : Cluster Manager. Location : Jharkhand Key Result Areas for the Incumbent - Process Responsibilities Drives sales activities and implements ways to improve volume and profit tracks sales and productivity Ensuring effective Inventory management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage) Review and analyze, articulate, and solve complex problems related to stock and sales and concepts to make effective business decisions Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action Ensure pricing of merchandise as per prescribed matrix Ensuring monthly feedback Concept on sales, stock positions and product feedback to be shared Strategize and seek opportunity for concept expansion in the territory Ensuring completion of new projects in a timely manner Identify locations for stores as per required process and quality and Understand Territory dynamics (demographics, consumer behavior, market understanding etc.) Ensuring VM Implementation, SOP adherence, Stock Transfer, Petty cash approvals,

Dear Candidates, We are looking for Cluster Manager (Last Mile / e-commerce) Responsibilities: Oversee daily last-mile operations for on-time delivery Analyze KPIs and drive performance improvements Collaborate to resolve operational challenges Foster a culture of excellence What We are Looking For: 3 to 5 years in last-mile or e-commerce operations Must have a solid understanding of last-mile delivery metrics Strong leadership, analytical skills, and a proactive mindset Ability to thrive in a fast-paced environment Regards, HR

Position title : Cluster Operations Lead About the Role The Cluster Operations Lead is responsible To manage all centres operations which includes . staff, parents, vendors . Profitability of the Centre. Job Description Under minimal direction, she/he will be responsible for managing the overall OPERATIONS of the CENTRES assigned in the city. Centre Heads of each assigned centre, will report to this position. Cluster Operations manager will report to Regional Business Head. Responsible for operational readiness of NEW centre roll-out. Responsible for operational efficiency service delivery First point of contact for escalation from parents (customers) Accountable for the Quality Service consistency of the cluster Coach the centre heads for individual development quality of centre leadership Accountable for staff efficiency at centre level overall retention rate of the cluster Co-Own revenue targets of cluster with business team Personal Attributes: Good Communication Skills; Service Solution mind set; Self driven personality team player; Live by personal Quality, Value Ethics; Work with high career values; Respect "Diversity in workplace".

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position. Regards, Santhosh Email: csanthosh.kumar@dealskart.in

About the role : The Cluster Business Manager at Recykal is responsible for driving business operations, growth, and profitability within a designated cluster or state. This role involves leading cross-functional teams, managing key business metrics, and building strong partnerships to scale operations and ensure delivery on strategic goals. Key Responsibilities: Oversee the designated cluster or state to ensure business objectives are met. Accountable for the Profit and Loss (P&L) of the Cluster or State concerning plastic categories. Focus on essential metrics such as GMV, Quantity, Margin Percentage, Category Mix, and the number of Active Sellers and Buyers. Recruit, train, and allocate appropriate resources at the district level to achieve overall business objectives. Collaborate with cross-functional teams as needed to facilitate seamless operations. Leading and expanding existing and new territories through large on ground teams. Manage a team comprising 2 to 10 Business Development Specialists, Quality Analysts, and Operations Executives. Ideal Candidate Profile: MBA from a recognized university or business school. . Should have in depth knowledge Cluster/ state topography Proven experience in team building and management. Strong adaptability and problem-solving abilities, demonstrating independent ownership and a results-driven approach. Capacity to handle multiple tasks in a dynamic environment while planning and managing various projects

The selected candidate should be willing to travel to different states. The position is open for the following locations : Andra Pradesh ( 1. Kakinada 2. Rajahmundry 3. Nellore 4. Vijaywada 5. Kurnool 6. Vijaywada) Karnataka ( 1. Shivmoga ) Madhya Pradesh ( 1. Bhopal ) Maharashtra ( 1. Nagpur 2. Mukadamwadi 3. Malegaon 4. Solapur 5.Bori, Junnar 6. Sangali 7. Kurkumbh 8. Nanded ) Uttar Pradesh ( 1.Gauhani 2. Chandauli 3. Barabanki 4. Haidergarh (Halor / Transit Center) 5. Hapur 6. Prayagraj ) Key Purpose : 1. Ensure & improve the participation of stakeholders on the platform for Biomass Banks operations. 2. Ensure platform becomes the decision maker for operations. Create an ecosystem which will lead towards self-sustaining operational model. Role & responsibilities : Aggregation Monthly, Weekly & Daily scheduling, planning on platform. Updating offers, creating deals and deliveries of Inward. Ensuring loading unloading invoice verification stays live. Readiness of - Machine deployment plan, season understanding, modifications in the machinery is vital. Rural Network Development operations part Awareness of partner model and keeping training, certification program paced up to the desired level. Creating a plan for the season as a part of readiness. Understand and remove the bottlenecks in the aggregation, logistics and promoters daily tasks to ensure participation. Maintain positive work environment at Biomass Banks. Lead the operations and utilization of platform. Maintain the data sanctity. Ideal Candidate Profile - Ability to create and manage relationships - Ability to do concept sales, Exposure to dealing with Farmers / FPOs/ other rural business entities - Understanding of internet-based platforms. - Ability to build Trust - Education/ Training - Agri Sciences/ Rural Business - People Management/ Leadership - Presentation/ Communication Skills - Strong written and verbal communication skills in local language - Knowledge of Local language is a must - Assertive and friendly - Leadership Traits

About BIBA BIBA Apparels Private Limited ("BIBA"), the Indian fashion giant, stands true to its name. The brand has been dressing and embellishing demure maidens from every corner of India since 1986. With BIBA, always expect a truly unique, wow-inspiring ethnic experience! https://www.biba.in Purpose of the Job The Cluster Manager, will be responsible for leading a retail team who can ensure the store is focused on achieving sales goals, customer service and the shopping experience, and developing internal talent and to create, recommend, and implement ideas to help BIBA store reach all goals and objectives. This role works closely with distributors and Marketing team and to ensure enhancement of brand image. Designation : Cluster Manager. Location : Jharkhand Key Result Areas for the Incumbent - Process Responsibilities Drives sales activities and implements ways to improve volume and profit tracks sales and productivity Ensuring effective Inventory management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage) Review and analyze, articulate, and solve complex problems related to stock and sales and concepts to make effective business decisions Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action Ensure pricing of merchandise as per prescribed matrix Ensuring monthly feedback Concept on sales, stock positions and product feedback to be shared Strategize and seek opportunity for concept expansion in the territory Ensuring completion of new projects in a timely manner Identify locations for stores as per required process and quality and Understand Territory dynamics (demographics, consumer behavior, market understanding etc.) Ensuring VM Implementation, SOP adherence, Stock Transfer, Petty cash approvals,

Area Sales Manager Company: Specsmakers Opticians Pvt Ltd Location: Bangalore/Chennai/Hyderabad About Us: Specsmakers is a leading retail optical store company dedicated to providing high-quality eyewear products and exceptional customer service. With a strong presence in the retail market, we are committed to enhancing the vision and style of our customers through innovative products and personalized experiences. Job Description: We are seeking a dynamic and experienced Area Sales Manager to join our team. The ideal candidate will be responsible for overseeing the sales operations of multiple retail optical stores within a designated area. Key Responsibilities: Manage and supervise the sales team across multiple retail optical stores to achieve sales targets and maximize revenue. Develop and implement sales strategies and action plans to drive business growth and expansion within the assigned area. Train, coach, and motivate sales staff to ensure they have the necessary skills and knowledge to effectively promote products and provide excellent customer service. Conduct regular store visits to monitor performance, assess operational efficiency, and provide feedback and support to store managers and sales associates. Analyze sales data, market trends, and competitor activities to identify opportunities for improvement and develop strategies to stay ahead of the competition. Collaborate with marketing and merchandising teams to plan and execute promotional activities, product launches, and store displays to drive sales and enhance brand visibility. Ensure compliance with company policies, procedures, and standards across all retail stores, including inventory management, pricing, and customer service. Build and maintain strong relationships with key stakeholders, including store managers, staff, customers, and suppliers, to foster a positive working environment and achieve business objectives. Prepare regular reports and presentations on sales performance, market trends, and operational activities to senior management and other relevant stakeholders. Stay updated on industry developments, market dynamics, and customer preferences to anticipate changes and adapt strategies accordingly. Benefits: Competitive salary package Incentives and Bonus Health insurance coverage Opportunities for career growth and development Positive and collaborative work environment If you are a dynamic leader with a passion for driving sales growth and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Join us in shaping the future of Specsmakers and revolutionizing the optical retail industry with innovative sales strategies.

fleetx.io is looking for Cluster Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Dear Candidates, We are looking for an Assistant Manager - Operations (Last Mile / e-commerce) Responsibilities: Oversee daily last-mile operations for on-time delivery Analyze KPIs and drive performance improvements Collaborate to resolve operational challenges Foster a culture of excellence What We are Looking For: 3 to 5 years in last-mile or e-commerce operations Must have a solid understanding of last-mile delivery metrics Strong leadership, analytical skills, and a proactive mindset Ability to thrive in a fast-paced environment Regards, HR

Candidate shall oversee day-to-day operations, ensuring timely execution of rooftop solar projects To take complete ownership of project after material is dispatched from the warehouse to installation Provide after-sales support in assigned cluster Required Candidate profile minimum of 4-6 years of overall experience in executing Engineering Projects Detailed oriented with ability to motivate and manage a team of 5-10 site engineers and external installation vendors

Role & responsibilities: File handling- checking and ensuring that all the required documents are in place and verified. Timely Disbursement of files. File forwarding to Hub/ Corporate within TAT. Clearing all the pendency and updating the MIS. Timely Updating the Post Disbursal documents. Making sure all the operation process in done within the standard compliance. Handling queries related to internal/ external Audit. Undertaking the eNACH process. Maintaining and updating the MIS. Making sure the Policy implementation is done properly with sales, business and credit teams. Collaborate with various cross-functional teams to implement robust disbursement processes, effectively minimizing default risks. Cash collection checking and follow-ups. Vendor Management. Any other work related to branch operations and credit. Preferred candidate profile : Currently working/ have worked in Banks or NBFCs, Having good experience in handling operations and related work.

Jubilant Foodworks Limited is looking for Cluster Manager to join our dynamic team and embark on a rewarding career journey. Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Jubilant Foodworks Limited is looking for Cluster Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Jubilant Foodworks Limited is looking for Cluster Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Jubilant Foodworks Limited is looking for Cluster Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Jubilant Foodworks Limited is looking for Cluster Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Jubilant Foodworks Limited is looking for Cluster Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Dangee Dums is looking for Cluster Manager to join our dynamic team and embark on a rewarding career journey. Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Job Title: Cluster Manager Retail Location: Bangalore Experience Required: 3 - 5 Years Salary: 50,000 per month Department: Retail Sales Reports To: Regional Sales Manager Job Summary: We are looking for a driven and performance-oriented Cluster Manager Retail (EBO Business) to manage a group of Exclusive Brand Outlets (EBOs) across locations. This role involves leading retail sales, ensuring seamless operations, and driving consistent business growth through strategic planning and execution. The ideal candidate must have experience in handling multiple stores, with a strong focus on business analysis, franchise management, team development, and stock control across both COCO and FOFO store models. Key Responsibilities: Sales & Business Growth Drive store-wise retail sales and meet defined KPIs such as revenue, conversion, ATV, UPT, and bill count. Create and execute plans of action to grow the business in underperforming locations. Review business performance periodically and present detailed analysis and insights to senior management. Conduct merchandise analysis to ensure right product mix and stock availability. Drive sell-through and optimize stock-in-hand (SOH) at each store. Store Operations & Visual Merchandising Ensure SOP compliance across all stores including store layout, hygiene, service quality, and grooming. Drive consistent visual merchandising execution aligned with brand standards and marketing campaigns. Oversee inventory control, ensure timely replenishments, manage shrinkage, and coordinate stock transfers. Team Leadership & Development Motivate, guide, and supervise store teams to ensure high levels of performance and morale. Conduct training and coaching to enhance team skills, customer service, and product knowledge. Control staff attrition by building strong team engagement and career development plans. Franchise Partner Management Maintain strong relationships with FOFO partners, providing guidance on operations, training, and performance. Resolve escalations and partner issues with agility and professionalism. Performance Review & Reporting Prepare and present periodic performance reports and business reviews to the Regional Sales Manager. Utilize data insights to propose actionable strategies to improve performance and profitability. Candidate Profile: Graduate/Postgraduate in Business Administration or a related field. 3–5 years of hands-on experience in retail cluster/store management. Strong expertise in handling multi-store operations (COCO & FOFO models). Proven skills in team leadership, franchise handling, retail metrics, and sales execution. Solid analytical mindset with the ability to multi-task and make data-driven decisions. High proficiency in using MS Excel, reporting tools, and retail ERP systems. Strong communication, interpersonal, and presentation skills. Willingness to travel frequently.

Job description Cluster Manager We are seeking a highly driven and operations-focused Cluster Manager to oversee a group of retail pharmacy stores. The role involves P&L ownership, driving topline and bottomline targets, team management, customer experience enhancement, inventory control, compliance adherence, and execution of marketing and omnichannel initiatives to deliver strong business outcomes. Key Responsibilities: 1. Financial and Sales Performance Drive achievement of monthly revenue, profitability, generics, diagnostics, and high-margin targets. Develop store-specific business plans and monitor daily target vs achievement. Identify local revenue opportunities, partnerships, and business development avenues. 2. Omnichannel Operations Ensure 100% compliance on order fulfillment with zero TAT breaches and pushbacks. Guide stores in conducting root-cause analyses and implementing corrective actions. 3. Team Management and Training Lead, motivate, and develop store teams, ensuring clarity on targets and incentives. Conduct regular store visits, performance reviews, knowledge checks, and mentorship. Identify training needs, recommend nominations, and support career growth of high performers. 4. Customer Service and Experience Ensure high service standards across customer interactions (in-store, telephonic, and digital). Identify actionable insights from customer feedback (NPS) and drive improvements. 5. Inventory Management Maintain inventory accuracy through regular audits, process adherence, and loss prevention initiatives. Support stores in assortment planning based on catchment needs and competition benchmarking. 6. Compliance and Banking Conduct compliance audits on licenses, registers, billing, banking, and cold chain practices. Ensure documentation and regulatory requirements are fully met across stores. 7. Store Hygiene and Visual Merchandising Ensure cleanliness, proper visual merchandising, and adherence to branding guidelines. Conduct random checks to validate execution. 8. Marketing and Local Initiatives Drive store-level marketing initiatives and ensure staff participation in outdoor activities. Lead awareness drives for promotions and monetized brands. 9. Expansion and Hiring Oversee property handovers with project teams and ensure readiness. Support recruitment processes with unbiased evaluation and documentation. Desired Candidate Profile: 5-8 years of experience in multi-unit retail management (pharmacy, healthcare, or retail preferred). Strong operational, financial, and people management skills. Excellent problem-solving, communication, and customer service orientation. Ability to work in a fast-paced, high-growth environment with an ownership mindset.

Cluster Manager We are seeking a highly driven and operations-focused Cluster Manager to oversee a group of retail pharmacy stores. The role involves P&L ownership, driving topline and bottomline targets, team management, customer experience enhancement, inventory control, compliance adherence, and execution of marketing and omnichannel initiatives to deliver strong business outcomes. Key Responsibilities: 1. Financial and Sales Performance Drive achievement of monthly revenue, profitability, generics, diagnostics, and high-margin targets. Develop store-specific business plans and monitor daily target vs achievement. Identify local revenue opportunities, partnerships, and business development avenues. 2. Omnichannel Operations Ensure 100% compliance on order fulfillment with zero TAT breaches and pushbacks. Guide stores in conducting root-cause analyses and implementing corrective actions. 3. Team Management and Training Lead, motivate, and develop store teams, ensuring clarity on targets and incentives. Conduct regular store visits, performance reviews, knowledge checks, and mentorship. Identify training needs, recommend nominations, and support career growth of high performers. 4. Customer Service and Experience Ensure high service standards across customer interactions (in-store, telephonic, and digital). Identify actionable insights from customer feedback (NPS) and drive improvements. 5. Inventory Management Maintain inventory accuracy through regular audits, process adherence, and loss prevention initiatives. Support stores in assortment planning based on catchment needs and competition benchmarking. 6. Compliance and Banking Conduct compliance audits on licenses, registers, billing, banking, and cold chain practices. Ensure documentation and regulatory requirements are fully met across stores. 7. Store Hygiene and Visual Merchandising Ensure cleanliness, proper visual merchandising, and adherence to branding guidelines. Conduct random checks to validate execution. 8. Marketing and Local Initiatives Drive store-level marketing initiatives and ensure staff participation in outdoor activities. Lead awareness drives for promotions and monetized brands. 9. Expansion and Hiring Oversee property handovers with project teams and ensure readiness. Support recruitment processes with unbiased evaluation and documentation. Desired Candidate Profile: 5-8 years of experience in multi-unit retail management (pharmacy, healthcare, or retail preferred). Strong operational, financial, and people management skills. Excellent problem-solving, communication, and customer service orientation. Ability to work in a fast-paced, high-growth environment with an ownership mindset.