224 Cluster Operations Jobs - Page 2

Responsibilities: * Oversee cluster operations, regional management & territory growth * Manage area operations and look after the guards' hiring * Actively monitor the day-to-day activity of our clients' sites and solve the queries of guards Provident fund Travel allowance

1. Operations Management Ensure timely and accurate execution of daily logistics operations First Mile, Last Mile, and Line Haul. Monitor the movement of shipments (inbound & outbound), ensure minimal TAT (Turnaround Time), and meet SLA targets. Coordinate with line haul and delivery teams for load handovers and dispatch planning. 2. People Management Supervise a team comprising delivery associates, warehouse staff, and support personnel. Drive productivity, shift management, attendance, and compliance for on-roll and off-roll employees. Conduct regular training and performance evaluations. 3. Process & Compliance Ensure compliance with SOPs and safety protocols. Oversee scanning, sorting, loading/unloading, and inventory management. Implement lean operations and minimize operational losses or damages. 4. Customer & Vendor Coordination Manage and resolve customer escalations related to delivery issues or delays. Coordinate with third-party vendors (e.g., fleet providers, manpower suppliers). Ensure high levels of customer satisfaction through effective resolution mechanisms. 5. Reporting & MIS Prepare and maintain daily/weekly reports on service center performance. Track key KPIs such as Delivery TAT, RTO %, load productivity, exception shipments, etc. Provide data-driven insights to improve hub efficiency.

Role: Sub Zonal Manager Purpose of Role: To monitor the performance of the hubs designated under them Roles & Responsibilities: Decision Making Managing peak volume and ensuring to achieve on time pickup & delivery of shipmentsCoordinate & analyze the hub capacity to allocate volume to hubsDeciding hub locations as per geography knowledge to setup new hubsSupporting hub incharges in Clearance of pendency People & Manpower Management Ensure 100% attendance of TLs & Rider Partners in hubPlanning for adhoc manpower of riders through 3PL/Vendors/ Kirana or TLs with HIsConnecting with the HIs regarding improvement of their performanceProviding Career progression for the Team Leaders & Hub InchargesMaintaining relationship with the clients & vendors to ensure smooth operations Infrastructure Management Ensure that all the hub infrastructures are proper & accurate, in coordination with the Hub Incharge & Procurement team (during new hub opening)Ensuring availability of infrastructure & inventory Data Interpretation Ensure that the dashboard is viewed & analyzedDecisions to be taken upon data interpretation & analysis Performance Management Ensuring smooth functioning of hubsPerformance management of the hubs in BICProviding feedback & guidance for improving hub performanceConducting training sessions, mentoring and updating new processes across the hubsEngaging the teams with regular hub visits & audits Franchise Management Ensuring BIC performance of Franchise hubs and guiding franchisees for improving operations & performanceProactively assessing, clarifying and validating the needs of franchiseIdentification of new Franchise Partners to onboarding and trainingCoordinating with internal stakeholders i.e. BD, Operations & Finance Team for solving queries of Franchise and improve performanceFollow up with Franchise for on time COD closureIdentification of Fraud activity and taking actionOnboarding other Delivery Channel - Kirana/3PL VendorReal Time solve of queries like Billing, call out , Night Incentive, any revocation in billing

Urgently Required Area Operation Manager / Custer Manager - Mumbai

Apac Financial Services Private Limited is looking for Cluster Sales Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Apac Financial Services Private Limited is looking for Cluster Sales Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Apac Financial Services Private Limited is looking for Cluster Sales Manager to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other departments, such as logistics, finance, and HR, to ensure that branches are adequately supported and resourced Ensuring that branches are in compliance with company policies and procedures and that they adhere to all legal and regulatory requirements Building and maintaining strong relationships with key stakeholders, including customers, suppliers, and local communities Strong leadership and management skills, with experience leading and motivating teams Strong analytical and problem-solving skills, with the ability to make data-driven decisions and resolve complex issues Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with a wide range of stakeholders

Job Description- Location-Gurgaon Work Timings-9 hours shift 5 days Working Female candidate's only Competencies & Skill Set • Excellent inter personal skills to handle parents and internal team. High level of customer orientation. • Should be able to handle walk ins and convert to admissions • Self driven and attention to detail • High sense of ownership and responsibility. • Problem solving ability and MUST be a team player • Possess working knowledge in Early Childhood Education • Must be Tech friendly, needs to know Ms Office with a flair for numbers Main Responsibilities • Responsible for entire Centre Operations and managing the team • Responsible for conversions and admissions • Single point of contact for parents and team • Mentor and coach the team • Responsible for Profit & Loss of Centre Qualifications Bachelors / Masters degree / Degree in Early Childhood Education Experience 5-10 years managing similar set up (ideal) Or 5-10 years of retail / customer service / client servicing background.

Position: Operation Manager(T3 And T4) Location: Bangalore Required Experience: With 7 - 10 years prior industry related business development experience Job Role: • Assist City Head in analyzing, identifying, and recommending solutions to problem statements, basis data analytics, trends, and the P&L of the region.• Track the AOP numbers and share insights for business/Operations development.• Work closely with the business leaders in understanding the requirements of their functions.• Create dashboards using MS excel, present the findings to the management and identify areas of improvement.• Identify market trends and opportunities for business growth. Preferred: Experience in Analytics and data presentation. Excellent MS excel /BI skills. Must have prior experience in online operation and online business development. New online stores development and Store Partners on boarding experience Willing to work 6 days a week and willing to travel to different locations ( Ananthpur, Selam, Erode, Tumkur, Kadapa and Tirupathi) The Sitting Location will be in Bangalore.

About Shadowfax: Shadowfax is Indias leading on-demand tech-backed gig marketplace that helps businesses outsource last-mile activities. Shadowfax employs tech-enabled solutions like ML and AI to offer supply that keeps pace with demand in the fast-growing and highly fragmented hyperlocal distribution ecosystem and ensures a wonderful end-user experience. The Shadowfax app has over two million downloads and is designed as an immersive platform for delivery and is a single app that works across multiple platforms. The app is used as a channel for guaranteed earnings across multiple E-com and Hyperlocal platforms. Shadowfax has been consistently widening its area of operations by expanding in E-commerce and Hyperlocal segments and getting into new growth areas like grocery distribution. Shadowfax has extremely friendly people and partnership policies that are designed to be highly empathetic and are always looking for ways to make the riders lives better and transform the appeal of delivery and other blue-collar jobs as an attractive career option. Working with the Shadowfax platform ensures strong earning potential along with a high degree of flexibility and freedom along with financial support services like loans, and insurance. In October 2021, Shadowfax launched Indias first delivery SuperApp to accelerate the growth of delivery partners by empowering them to access multiple opportunities via a single platform. Shadowfax was co-founded by Abhishek Bansal, Gaurav Jaithliya, Praharsh Chandra, and Vaibhav Khandelwal in 2015. Over the last six years, it has now grown to a team size of close to 5000 employees with 100K+ daily active users (delivery partners) in more than 700+ cities in India, fulfilling 20 million orders per month across 100+ leading brands in 7000+ pin codes Our clients are present across sectors like e-commerce, food, grocery, FMCG, electronics, consumer durables, pharma, apparel, auto, BFSI and Insurance etc. Job Summary: We are looking for an experienced and process-driven Regional Operations Manager First Mile & RTS to lead and manage first-mile pickup operations and Return to Seller (RTS) flow across our South East Bangalore region. The ideal candidate will be responsible for overseeing day-to-day operations, ensuring cost efficiency, optimizing service levels, and driving performance of multiple hubs and last-mile collection points. Key Responsibilities: First Mile Operations: Oversee and manage daily first-mile operations (pickup, sorting, forwarding) across assigned hubs. Coordinate with internal teams, 3PL partners, and seller support to ensure timely and accurate pickups. Monitor SLA adherence, pickup accuracy, and transit compliance across all operational nodes. Optimize vehicle routing, manpower allocation, and hub throughput for efficiency and cost control. RTS (Return to Seller) Management: Ensure smooth processing and dispatch of RTS shipments in coordination with last-mile and warehouse teams. Analyze root causes for RTS and implement corrective actions to reduce returns and operational loss. Coordinate with seller performance teams and logistics partners to improve NDR (Non-Delivery Report) closure and RTS timeliness. People & Process Management: Lead and mentor area/hub managers, field executives, and support staff. Implement SOPs and compliance protocols across operations in line with company standards. Drive continuous improvement initiatives across pickup and return operations. Performance Monitoring & Reporting: Track and report key performance indicators (KPIs) such as Pickup SLA, RTS TAT, Cost per Shipment, FDM accuracy, etc. Analyze data to identify gaps and present actionable insights to senior leadership. Ensure proper MIS and dashboards are maintained at all locations. Qualifications: Bachelor's degree in Logistics, Supply Chain Management, Operations, or related field (MBA preferred from Tier 1/ Tier 2 college). 58 years of experience in logistics/e-commerce operations, preferably in First Mile, Fulfilment, or RTS management. Strong understanding of logistics networks, hub operations, and courier partner management. Proven ability to manage large teams, multi-site operations, and high shipment volumes. Proficiency in Excel, Google Sheets, and operational dashboards (experience with TMS/WMS tools preferred). Strong problem-solving skills, stakeholder management, and a hands-on approach to execution. Location Requirements: Candidate must be based in or willing to relocate to South East Bangalore . Must be willing to travel within the assigned region for hub visits and reviews. Key Competencies: Operational planning & execution People management & leadership Cost & process optimization Data-driven decision-making Stakeholder coordination (internal & external) Crisis & exception handling

Role & Responsibilities : Planning, Executing & Monitoring end to end first mile and middle mile operations. To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions. Work with Engineering/SNOP team on capacity planning. Perform ongoing analysis to improve facility metrics, service levels and productivity. Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity. Review infrastructure and asset requirements based on load projections and network changes. Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity. Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls). Liaise with Customer support teams to resolve client specific escalations and issues. HR/Employee related KRAs Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor Person Specifications- Skillsets/Education: Educational Background Bachelors Degree (is a MUST ) – preferably engineering ; MBA preferred. Functional Skills –People management, Operations Management. Personal Attributes - Curiosity, Ownership, Agile Having good time management skills Behavioral Skills - Good communication and analytical skills. Excellent skills in problem-solving, task prioritization and follow-up. Ability to work well in a team environment. *Traveling will be a part of the role. (1-2 weeks of travel per month)

Responsibilities: Design, develop, and maintain Kubernetes Operators using Golang Automate deployment and upgrade processes for services like NAC, NORC, and UIV Work closely with DevOps and platform teams to ensure operator-based workflows align with CI/CD pipelines Troubleshoot issues within Kubernetes clusters and propose resilient architecture designs Write unit and integration tests to ensure operator reliability and maintainability Requirements: Strong experience with Kubernetes (cluster operations, manifests, Helm, etc.) Proficient in Golang with hands-on experience writing Kubernetes Operators Familiarity with NAC, NORC, and UIV deployment and upgrade mechanisms Experience with Kubernetes API machinery, controllers, and CRD development Understanding of networking, container orchestration, and infrastructure automation Ability to work independently and collaboratively in a fast-paced environment

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Job Title : Executive Exams Operations Purpose of job: To support the planning and delivery of UK examinations to enable the British Council to achieve its objectives by ensuring quality and compliance standards are met and the highest levels of service are offered to both internal and external customers. Role context The British Council Around the World The British Council is the UK s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. South Asia Region: The region is of high priority for the UK covering both high-growth economies (notably India, with a population of 1.2bn) and other countries important to the UK from a security perspective, principally Pakistan and Afghanistan. It comprises India, Pakistan, Bangladesh, Afghanistan, Sri Lanka, Iran (non-represented) and Nepal. Programme priority areas are English, where there is a need to develop a stronger product offer for teachers and learners; Higher Education (with large opportunities in market intelligence and knowledge transfer) and the Arts. The region s exams business is one of the largest in the network. The British Council In India The British Council has been operating in India since 1948. Our vision is of a bilateral relationship strengthened by improved economic, social and cultural opportunities for the next generation of young people in India. We work in arts, education and by sharing the English language and increasingly focus on transformative programmes online (with the aim of reaching of tens of millions of people online in 2017 and more in future years) and through partnerships in States across the country Main opportunities/challenges for this role Your role will include the following areas: exam logistics, test day planning, post-test activities, test day staff / examiner allocation. Responsible for operational excellence in the planning and delivery of Distribution and other examinations. Adhere to India Exams, global and board specific procedures, policies and ensure that procedural timelines are met. Responsible for compliant and secure storage of all required data and materials Provide required financial data as required to ensure an efficient, secure and appropriately controlled environment as per British Council s financial control standards Coordinate all resources efficiently, taking into account times of peak activity and factors which could influence operations, for example festivals and seasonal weather constraints Manage and ensure all storage of exams material and information is secure, compliant and meets all procedures and policies. Support Exams operations, logistics and exam delivery by supporting pre and post exams delivery. Co-ordinate first level communications with customers and vendors. Complete required financial tasks as per British Council Financial guidelines and provide accurate financial information when requested. Adhere to operations service level agreements & agreed turnaround times as per customer service standards To ensure compliance with all corporate standards (e.g. DISTRIBUTION audits, Quality, Control and Compliance, Equality, Diversity & Inclusion, Data Protection and Safeguarding as well as externally driven client requirements) and in line with agreed financial and non- financial targets. Qualifications Any graduate Further Information Pay Band - 4 Contract Type - FTC Department/Country- Country/Cluster Operations /India Closing Date (Time) - 14 July 25 (IST) A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

Role: Area Operations Manager Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. Description: You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

Role: Area Operations Manager Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. Description: You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

Role: Area Operations Manager Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. Description: You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

Job Title : Cluster Sales Manager ODE Spa Wellness Department : Operations Sales Reporting To : Operations Head Location : Ahmedabad Company : Ridhira Group ODE Spa Wellness Job Purpose : To own the P&L, Sales & revenue, oversee and manage the day-to-day operations of multiple ODE Spa Wellness outlets within a designated cluster. Responsible for driving revenue, ensuring consistent service delivery, managing teams, optimizing resources, and maintaining the brands high standards. Key Responsibilities : Operational Management : Drive the team of multiple outlets on their daily, weekly and monthly targets. Hands on experince in P&L and EBITDA. Monitor daily operations across assigned outlets to ensure smooth functioning. Implement and maintain standard operating procedures (SOPs) across all location. Ensure compliance with hygiene, safety, and wellness protocols. Conduct regular audits and inspections to maintain service quality. People Management : Lead, mentor, and motivate Spa Managers and therapists across all outlets. Oversee staffing needs, manage schedules, and ensure effective team utilization. Facilitate training programs in collaboration with HR for continuous skill development. Sales & Business Development : Achieve revenue targets for all outlets within the cluster, daily, weekly & monthly. Drive local marketing initiatives, promotions, and wellness packages to increase footfall. Build and maintain relationships with high-value clients and corporate partners. Customer Experience : Ensure high standards of customer service and satisfaction. Handle escalated client concerns or complaints professionally. Collect and act on customer feedback to improve services. Inventory & Resource Management : Monitor usage and requisition of spa materials and products. Coordinate with procurement for timely stock replenishment. Reduce wastage and control operating costs. Reporting & MIS : Maintain accurate records of revenue, client data, team performance, and expenses. Submit periodic reports to the Regional/Operations Head. Use CRM tools and dashboards to track KPIs. Key Skills & Competencies : Strong leadership and team management Operational excellence Sales and customer service orientation Problem-solving and decision-making skills Excellent communication and interpersonal skills Ability to multitask and manage priorities Qualifications : Bachelors Degree in Hospitality, Wellness, or related fields MBA/PG Diploma in Operations or Management is an added advantage Minimum 5-7 years of experience in spa/wellness/hospitality industry with at least 2 years in a multi-unit leadership role

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position.

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position.

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.