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10.0 - 12.0 years
9 - 11 Lacs
Bengaluru
Work from Office
Designation: Cluster Lead Department: Account Management Key Roles & Responsibilities: Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT). Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure. Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc. Understand data and be able to interpret business logic. Renewals and expansions. Ensure that buildings are fully operational, and processes are running smoothly. End to end management of client relationship in respective centers. Extensive Team Management and Growth. Internal stakeholder management. This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks. Presales: Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships. Making sure that the requirements are documented and signed off by clients. Internal delivery timelines tracking and continuously interacting with the clients managing the expectations. Post Sales: Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW Working with internal stakeholders ensuring smooth operations of the clients. Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase. Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans. Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met. Renewals and retention of the client. Skills & Qualification Required: BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees. 10+ years of experience in a client facing role. Thrive in a fast-paced environment while maintaining excellent attention to detail Strong communication, organization, and project management skills 3+ years of people management experience is a must; experience managing teams of 5+ people preferred
Posted 1 day ago
3.0 - 6.0 years
3 - 5 Lacs
Noida, Ludhiana, Patna
Work from Office
Position Title : - Cluster InCharge -Retail Sales (Female Candidates only) Opened location: Reporting to: RSM Business Unit: Baby Care Department / Function: Retail Marketing Working Days: Mon-Sat (Sunday Holiday) Interested Immediate Connect- 7892648654 (Call/wtsapp)24*7 Mandatory to apply to this below link- https://foeurope.my.salesforce-sites.com/jobboard/JobRegister?JobId=a1hKA0000001damYAA The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities :- Oversee daily store operations including opening/closing, inventory checks, and supply management. Set and execute sales performance goals to drive revenue and profitability. Hire, train, and assess employee performance and productivity. Lead, motivate, and manage the store team to ensure high service standards. Maintain an orderly, clean, and presentable store environment in compliance with hospital and hygiene standards. Manage stock levels, oversee timely ordering, and minimize wastage. Handle cash management, monitor transactions, and ensure accurate record-keeping. Plan and implement promotional activities to boost sales and customer engagement. Ensure effective product placement for maximum visibility and accessibility. Participate actively in all store-related activities and initiatives. Coordinate with hospital teams on events, promotions, and health-awareness campaigns. Meet with doctors and healthcare professionals to strengthen relationships and generate business opportunities. Resolve customer issues promptly to ensure a positive experience. Maintain accurate records of sales, inventory, and staff attendance. Conduct regular staff training on product knowledge, customer service, and safety protocols. Candidate Profiles Graduation or equivalent experience 4+Years of Team leading experiences in Retail, Hospitality, Pharma,FMCG Two-wheeler is Required Travelling is a must. Age limit 35 Max Travelling is Compulsory for all assigned Stores across territory Psychometrics/ Behavioral Traits: - Demonstrates high energy. Strong ability to influence, drive change amongst ambiguity. Goal driven and result oriented. Clear and fact-based decision making. Diverse and able to work well in teams and across functions. Language: - Proficiency in English and local language. Multilingual will be an advantage. Geographical Experience: - Must have locality market experience. Management Experience: - Team Management, Sales, Business Development, Stakeholder Management Range: - Interview Round: - 1st Round - Manager Round 2nd Round- Business Round 3rd Round- RSM Round
Posted 1 week ago
6.0 - 10.0 years
5 - 7 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
We are seeking an energetic and strategic Cluster Head to lead our expansion efforts in the SaaS, Service Sales, and Marketplace sectors. This pivotal role involves managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. The ideal candidate will possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: Business Development Leadership Drive business development efforts within the cluster to acquire new customers and grow existing relationships. Ensure the team of Business Development Managers is focused on high-value opportunities, including account penetration, sales strategy, and solution positioning. Align cluster business goals with regional objectives, ensuring seamless execution of the sales plan. Team Management and Development Lead, mentor, and manage a team of Business Development Managers (BDMs) to achieve business and sales targets. Conduct regular performance reviews and provide continuous feedback to team members to support their growth. Foster a high-performance culture by motivating the team, setting clear goals, and providing the necessary tools and resources to succeed. Strategic Planning and Execution Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines. Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results. Sales Performance Management Set clear performance targets and KPIs for the team of Business Development Managers and hold them accountable for achieving their goals. Monitor, analyze, and report on sales metrics, including lead conversion, sales pipeline health, and revenue generation. Ensure that all sales processes and methodologies are followed effectively, driving operational excellence and consistency across the cluster. Customer Relationship Management Build and maintain strong relationships with key customers and partners within the cluster. Address customer concerns and escalations in a timely manner, ensuring a high level of satisfaction and retention. Work closely with the Customer Success and Pre-sales teams to ensure alignment on customer needs and solution delivery. Market Intelligence & Competitor Analysis Continuously monitor market trends, competitor activities, and industry developments to identify opportunities and threats. Share insights with the Regional Head and business development team to fine-tune strategies and tactics for competitive advantage. Profit Center and Budget Management Responsible for achieving sales revenue targets and managing the revenue performance of the cluster. Monitor budget allocation, sales expenses, and profitability, ensuring efficient use of resources. Develop and execute cost-effective strategies for the growth and profitability of the cluster. Collaboration with Other Teams Work closely with cross-functional teams, including marketing, customer success, product, and HR, to ensure alignment and smooth execution of business objectives. Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. Reporting & Communication Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head. Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. Requirements 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments.Demonstrable success in lead generation, follow-up strategies, and closing deals. Strong sales and negotiation capabilities.Exceptional communication skills to engage and influence stakeholders and clients.Comprehensive networking skills to sustain and expand industry relationships.Confidence in taking ownership of business operations and driving results. In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics is crucial.
Posted 2 weeks ago
6.0 - 10.0 years
5 - 7 Lacs
Delhi, India
On-site
We are seeking an energetic and strategic Cluster Head to lead our expansion efforts in the SaaS, Service Sales, and Marketplace sectors. This pivotal role involves managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. The ideal candidate will possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: Business Development Leadership Drive business development efforts within the cluster to acquire new customers and grow existing relationships. Ensure the team of Business Development Managers is focused on high-value opportunities, including account penetration, sales strategy, and solution positioning. Align cluster business goals with regional objectives, ensuring seamless execution of the sales plan. Team Management and Development Lead, mentor, and manage a team of Business Development Managers (BDMs) to achieve business and sales targets. Conduct regular performance reviews and provide continuous feedback to team members to support their growth. Foster a high-performance culture by motivating the team, setting clear goals, and providing the necessary tools and resources to succeed. Strategic Planning and Execution Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines. Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results. Sales Performance Management Set clear performance targets and KPIs for the team of Business Development Managers and hold them accountable for achieving their goals. Monitor, analyze, and report on sales metrics, including lead conversion, sales pipeline health, and revenue generation. Ensure that all sales processes and methodologies are followed effectively, driving operational excellence and consistency across the cluster. Customer Relationship Management Build and maintain strong relationships with key customers and partners within the cluster. Address customer concerns and escalations in a timely manner, ensuring a high level of satisfaction and retention. Work closely with the Customer Success and Pre-sales teams to ensure alignment on customer needs and solution delivery. Market Intelligence & Competitor Analysis Continuously monitor market trends, competitor activities, and industry developments to identify opportunities and threats. Share insights with the Regional Head and business development team to fine-tune strategies and tactics for competitive advantage. Profit Center and Budget Management Responsible for achieving sales revenue targets and managing the revenue performance of the cluster. Monitor budget allocation, sales expenses, and profitability, ensuring efficient use of resources. Develop and execute cost-effective strategies for the growth and profitability of the cluster. Collaboration with Other Teams Work closely with cross-functional teams, including marketing, customer success, product, and HR, to ensure alignment and smooth execution of business objectives. Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. Reporting & Communication Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head. Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. Requirements 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments.Demonstrable success in lead generation, follow-up strategies, and closing deals. Strong sales and negotiation capabilities.Exceptional communication skills to engage and influence stakeholders and clients.Comprehensive networking skills to sustain and expand industry relationships.Confidence in taking ownership of business operations and driving results. In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics is crucial.
Posted 2 weeks ago
6.0 - 10.0 years
5 - 7 Lacs
Chennai, Tamil Nadu, India
On-site
We are seeking an energetic and strategic Cluster Head to lead our expansion efforts in the SaaS, Service Sales, and Marketplace sectors. This pivotal role involves managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. The ideal candidate will possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: Business Development Leadership Drive business development efforts within the cluster to acquire new customers and grow existing relationships. Ensure the team of Business Development Managers is focused on high-value opportunities, including account penetration, sales strategy, and solution positioning. Align cluster business goals with regional objectives, ensuring seamless execution of the sales plan. Team Management and Development Lead, mentor, and manage a team of Business Development Managers (BDMs) to achieve business and sales targets. Conduct regular performance reviews and provide continuous feedback to team members to support their growth. Foster a high-performance culture by motivating the team, setting clear goals, and providing the necessary tools and resources to succeed. Strategic Planning and Execution Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines. Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results. Sales Performance Management Set clear performance targets and KPIs for the team of Business Development Managers and hold them accountable for achieving their goals. Monitor, analyze, and report on sales metrics, including lead conversion, sales pipeline health, and revenue generation. Ensure that all sales processes and methodologies are followed effectively, driving operational excellence and consistency across the cluster. Customer Relationship Management Build and maintain strong relationships with key customers and partners within the cluster. Address customer concerns and escalations in a timely manner, ensuring a high level of satisfaction and retention. Work closely with the Customer Success and Pre-sales teams to ensure alignment on customer needs and solution delivery. Market Intelligence & Competitor Analysis Continuously monitor market trends, competitor activities, and industry developments to identify opportunities and threats. Share insights with the Regional Head and business development team to fine-tune strategies and tactics for competitive advantage. Profit Center and Budget Management Responsible for achieving sales revenue targets and managing the revenue performance of the cluster. Monitor budget allocation, sales expenses, and profitability, ensuring efficient use of resources. Develop and execute cost-effective strategies for the growth and profitability of the cluster. Collaboration with Other Teams Work closely with cross-functional teams, including marketing, customer success, product, and HR, to ensure alignment and smooth execution of business objectives. Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. Reporting & Communication Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head. Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. Requirements 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments.Demonstrable success in lead generation, follow-up strategies, and closing deals. Strong sales and negotiation capabilities.Exceptional communication skills to engage and influence stakeholders and clients.Comprehensive networking skills to sustain and expand industry relationships.Confidence in taking ownership of business operations and driving results. In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics is crucial.
Posted 2 weeks ago
6.0 - 10.0 years
5 - 7 Lacs
Indore, Madhya Pradesh, India
On-site
We are seeking an energetic and strategic Cluster Head to lead our expansion efforts in the SaaS, Service Sales, and Marketplace sectors. This pivotal role involves managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. The ideal candidate will possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: Business Development Leadership Drive business development efforts within the cluster to acquire new customers and grow existing relationships. Ensure the team of Business Development Managers is focused on high-value opportunities, including account penetration, sales strategy, and solution positioning. Align cluster business goals with regional objectives, ensuring seamless execution of the sales plan. Team Management and Development Lead, mentor, and manage a team of Business Development Managers (BDMs) to achieve business and sales targets. Conduct regular performance reviews and provide continuous feedback to team members to support their growth. Foster a high-performance culture by motivating the team, setting clear goals, and providing the necessary tools and resources to succeed. Strategic Planning and Execution Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines. Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results. Sales Performance Management Set clear performance targets and KPIs for the team of Business Development Managers and hold them accountable for achieving their goals. Monitor, analyze, and report on sales metrics, including lead conversion, sales pipeline health, and revenue generation. Ensure that all sales processes and methodologies are followed effectively, driving operational excellence and consistency across the cluster. Customer Relationship Management Build and maintain strong relationships with key customers and partners within the cluster. Address customer concerns and escalations in a timely manner, ensuring a high level of satisfaction and retention. Work closely with the Customer Success and Pre-sales teams to ensure alignment on customer needs and solution delivery. Market Intelligence & Competitor Analysis Continuously monitor market trends, competitor activities, and industry developments to identify opportunities and threats. Share insights with the Regional Head and business development team to fine-tune strategies and tactics for competitive advantage. Profit Center and Budget Management Responsible for achieving sales revenue targets and managing the revenue performance of the cluster. Monitor budget allocation, sales expenses, and profitability, ensuring efficient use of resources. Develop and execute cost-effective strategies for the growth and profitability of the cluster. Collaboration with Other Teams Work closely with cross-functional teams, including marketing, customer success, product, and HR, to ensure alignment and smooth execution of business objectives. Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. Reporting & Communication Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head. Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. Requirements 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments.Demonstrable success in lead generation, follow-up strategies, and closing deals. Strong sales and negotiation capabilities.Exceptional communication skills to engage and influence stakeholders and clients.Comprehensive networking skills to sustain and expand industry relationships.Confidence in taking ownership of business operations and driving results. In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics is crucial.
Posted 2 weeks ago
6.0 - 10.0 years
5 - 7 Lacs
Mumbai, Maharashtra, India
On-site
We are seeking an energetic and strategic Cluster Head to lead our expansion efforts in the SaaS, Service Sales, and Marketplace sectors. This pivotal role involves managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. The ideal candidate will possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: Business Development Leadership Drive business development efforts within the cluster to acquire new customers and grow existing relationships. Ensure the team of Business Development Managers is focused on high-value opportunities, including account penetration, sales strategy, and solution positioning. Align cluster business goals with regional objectives, ensuring seamless execution of the sales plan. Team Management and Development Lead, mentor, and manage a team of Business Development Managers (BDMs) to achieve business and sales targets. Conduct regular performance reviews and provide continuous feedback to team members to support their growth. Foster a high-performance culture by motivating the team, setting clear goals, and providing the necessary tools and resources to succeed. Strategic Planning and Execution Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines. Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results. Sales Performance Management Set clear performance targets and KPIs for the team of Business Development Managers and hold them accountable for achieving their goals. Monitor, analyze, and report on sales metrics, including lead conversion, sales pipeline health, and revenue generation. Ensure that all sales processes and methodologies are followed effectively, driving operational excellence and consistency across the cluster. Customer Relationship Management Build and maintain strong relationships with key customers and partners within the cluster. Address customer concerns and escalations in a timely manner, ensuring a high level of satisfaction and retention. Work closely with the Customer Success and Pre-sales teams to ensure alignment on customer needs and solution delivery. Market Intelligence & Competitor Analysis Continuously monitor market trends, competitor activities, and industry developments to identify opportunities and threats. Share insights with the Regional Head and business development team to fine-tune strategies and tactics for competitive advantage. Profit Center and Budget Management Responsible for achieving sales revenue targets and managing the revenue performance of the cluster. Monitor budget allocation, sales expenses, and profitability, ensuring efficient use of resources. Develop and execute cost-effective strategies for the growth and profitability of the cluster. Collaboration with Other Teams Work closely with cross-functional teams, including marketing, customer success, product, and HR, to ensure alignment and smooth execution of business objectives. Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. Reporting & Communication Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head. Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. Requirements 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments.Demonstrable success in lead generation, follow-up strategies, and closing deals. Strong sales and negotiation capabilities.Exceptional communication skills to engage and influence stakeholders and clients.Comprehensive networking skills to sustain and expand industry relationships.Confidence in taking ownership of business operations and driving results. In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics is crucial.
Posted 2 weeks ago
6.0 - 10.0 years
5 - 7 Lacs
Ahmedabad, Gujarat, India
On-site
We are seeking an energetic and strategic Cluster Head to lead our expansion efforts in the SaaS, Service Sales, and Marketplace sectors. This pivotal role involves managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. The ideal candidate will possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: Business Development Leadership Drive business development efforts within the cluster to acquire new customers and grow existing relationships. Ensure the team of Business Development Managers is focused on high-value opportunities, including account penetration, sales strategy, and solution positioning. Align cluster business goals with regional objectives, ensuring seamless execution of the sales plan. Team Management and Development Lead, mentor, and manage a team of Business Development Managers (BDMs) to achieve business and sales targets. Conduct regular performance reviews and provide continuous feedback to team members to support their growth. Foster a high-performance culture by motivating the team, setting clear goals, and providing the necessary tools and resources to succeed. Strategic Planning and Execution Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines. Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results. Sales Performance Management Set clear performance targets and KPIs for the team of Business Development Managers and hold them accountable for achieving their goals. Monitor, analyze, and report on sales metrics, including lead conversion, sales pipeline health, and revenue generation. Ensure that all sales processes and methodologies are followed effectively, driving operational excellence and consistency across the cluster. Customer Relationship Management Build and maintain strong relationships with key customers and partners within the cluster. Address customer concerns and escalations in a timely manner, ensuring a high level of satisfaction and retention. Work closely with the Customer Success and Pre-sales teams to ensure alignment on customer needs and solution delivery. Market Intelligence & Competitor Analysis Continuously monitor market trends, competitor activities, and industry developments to identify opportunities and threats. Share insights with the Regional Head and business development team to fine-tune strategies and tactics for competitive advantage. Profit Center and Budget Management Responsible for achieving sales revenue targets and managing the revenue performance of the cluster. Monitor budget allocation, sales expenses, and profitability, ensuring efficient use of resources. Develop and execute cost-effective strategies for the growth and profitability of the cluster. Collaboration with Other Teams Work closely with cross-functional teams, including marketing, customer success, product, and HR, to ensure alignment and smooth execution of business objectives. Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. Reporting & Communication Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head. Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. Requirements 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments.Demonstrable success in lead generation, follow-up strategies, and closing deals. Strong sales and negotiation capabilities.Exceptional communication skills to engage and influence stakeholders and clients.Comprehensive networking skills to sustain and expand industry relationships.Confidence in taking ownership of business operations and driving results. In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics is crucial.
Posted 2 weeks ago
6.0 - 10.0 years
5 - 7 Lacs
Kolkata, West Bengal, India
On-site
We are seeking an energetic and strategic Cluster Head to lead our expansion efforts in the SaaS, Service Sales, and Marketplace sectors. This pivotal role involves managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. The ideal candidate will possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: Business Development Leadership Drive business development efforts within the cluster to acquire new customers and grow existing relationships. Ensure the team of Business Development Managers is focused on high-value opportunities, including account penetration, sales strategy, and solution positioning. Align cluster business goals with regional objectives, ensuring seamless execution of the sales plan. Team Management and Development Lead, mentor, and manage a team of Business Development Managers (BDMs) to achieve business and sales targets. Conduct regular performance reviews and provide continuous feedback to team members to support their growth. Foster a high-performance culture by motivating the team, setting clear goals, and providing the necessary tools and resources to succeed. Strategic Planning and Execution Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines. Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results. Sales Performance Management Set clear performance targets and KPIs for the team of Business Development Managers and hold them accountable for achieving their goals. Monitor, analyze, and report on sales metrics, including lead conversion, sales pipeline health, and revenue generation. Ensure that all sales processes and methodologies are followed effectively, driving operational excellence and consistency across the cluster. Customer Relationship Management Build and maintain strong relationships with key customers and partners within the cluster. Address customer concerns and escalations in a timely manner, ensuring a high level of satisfaction and retention. Work closely with the Customer Success and Pre-sales teams to ensure alignment on customer needs and solution delivery. Market Intelligence & Competitor Analysis Continuously monitor market trends, competitor activities, and industry developments to identify opportunities and threats. Share insights with the Regional Head and business development team to fine-tune strategies and tactics for competitive advantage. Profit Center and Budget Management Responsible for achieving sales revenue targets and managing the revenue performance of the cluster. Monitor budget allocation, sales expenses, and profitability, ensuring efficient use of resources. Develop and execute cost-effective strategies for the growth and profitability of the cluster. Collaboration with Other Teams Work closely with cross-functional teams, including marketing, customer success, product, and HR, to ensure alignment and smooth execution of business objectives. Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. Reporting & Communication Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head. Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. Requirements 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments.Demonstrable success in lead generation, follow-up strategies, and closing deals. Strong sales and negotiation capabilities.Exceptional communication skills to engage and influence stakeholders and clients.Comprehensive networking skills to sustain and expand industry relationships.Confidence in taking ownership of business operations and driving results. In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics is crucial.
Posted 2 weeks ago
7.0 - 10.0 years
5 - 7 Lacs
Pune, Maharashtra, India
On-site
We are seeking an energetic and strategic Cluster Head to lead our expansion efforts in the SaaS, Service Sales, and Marketplace sectors. This pivotal role involves managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. The ideal candidate will possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: Business Development Leadership Drive business development efforts within the cluster to acquire new customers and grow existing relationships. Ensure the team of Business Development Managers is focused on high-value opportunities, including account penetration, sales strategy, and solution positioning. Align cluster business goals with regional objectives, ensuring seamless execution of the sales plan. Team Management and Development Lead, mentor, and manage a team of Business Development Managers (BDMs) to achieve business and sales targets. Conduct regular performance reviews and provide continuous feedback to team members to support their growth. Foster a high-performance culture by motivating the team, setting clear goals, and providing the necessary tools and resources to succeed. Strategic Planning and Execution Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines. Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results. Sales Performance Management Set clear performance targets and KPIs for the team of Business Development Managers and hold them accountable for achieving their goals. Monitor, analyze, and report on sales metrics, including lead conversion, sales pipeline health, and revenue generation. Ensure that all sales processes and methodologies are followed effectively, driving operational excellence and consistency across the cluster. Customer Relationship Management Build and maintain strong relationships with key customers and partners within the cluster. Address customer concerns and escalations in a timely manner, ensuring a high level of satisfaction and retention. Work closely with the Customer Success and Pre-sales teams to ensure alignment on customer needs and solution delivery. Market Intelligence & Competitor Analysis Continuously monitor market trends, competitor activities, and industry developments to identify opportunities and threats. Share insights with the Regional Head and business development team to fine-tune strategies and tactics for competitive advantage. Profit Center and Budget Management Responsible for achieving sales revenue targets and managing the revenue performance of the cluster. Monitor budget allocation, sales expenses, and profitability, ensuring efficient use of resources. Develop and execute cost-effective strategies for the growth and profitability of the cluster. Collaboration with Other Teams Work closely with cross-functional teams, including marketing, customer success, product, and HR, to ensure alignment and smooth execution of business objectives. Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. Reporting & Communication Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head. Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. Requirements 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments.Demonstrable success in lead generation, follow-up strategies, and closing deals. Strong sales and negotiation capabilities.Exceptional communication skills to engage and influence stakeholders and clients.Comprehensive networking skills to sustain and expand industry relationships.Confidence in taking ownership of business operations and driving results. In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics is crucial.
Posted 2 weeks ago
3.0 - 6.0 years
3 - 5 Lacs
Noida, Patna, Hyderabad
Work from Office
Position Title : - Cluster InCharge -Retail Sales (Female Candidates only) Opened location: Reporting to: RSM Business Unit: Baby Care Department / Function: Retail Marketing Working Days: Mon-Sat (Sunday Holiday) Interested Immediate Connect- 7892648654 (Call/wtsapp)24*7 Mandatory to apply to this below link- https://foeurope.my.salesforce-sites.com/jobboard/JobRegister?JobId=a1hKA0000001damYAA The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Effective and meaningful participation in all the store activities. Meeting with doctors for more business activities. Travelling is Compulsory for all assigned Stores across territory Candidate Profiles Graduation or equivalent experience 4+Years of Team leading experiences in Retail, Hospitality, Pharma,FMCG Two-wheeler is Required Travelling is a must. Age limit 35 Max Psychometrics/ Behavioral Traits: - Demonstrates high energy. Strong ability to influence, drive change amongst ambiguity. Goal driven and result oriented. Clear and fact-based decision making. Diverse and able to work well in teams and across functions. Language: - Proficiency in English and local language. Multilingual will be an advantage. Geographical Experience: - Must have locality market experience. Management Experience: - Team Management, Sales, Business Development, Stakeholder Management Range: - Interview Round: - 1st Round - Manager Round 2nd Round- Business Round 3rd Round- RSM Round
Posted 2 weeks ago
3 - 6 years
3 - 5 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Position Title : - Cluster InCharge -Retail Sales (Female Candidates only) Opened location: Reporting to: RSM Business Unit: Baby Care Department / Function: Retail Marketing Working Days: Mon-Sat (Sunday Holiday) Interested Immediate Connect- 7892648654 (Call/wtsapp)24*7 Mandatory to apply to this below link- https://foeurope.my.salesforce-sites.com/jobboard/JobRegister?JobId=a1hKA0000001damYAA The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Effective and meaningful participation in all the store activities. Meeting with doctors for more business activities. Travelling is Compulsory for all assigned Stores across territory Candidate Profiles Graduation or equivalent experience 4+Years of Team leading experiences in Retail, Hospitality, Pharma,FMCG Two-wheeler is Required Travelling is a must. Age limit 35 Max Psychometrics/ Behavioral Traits: - Demonstrates high energy. Strong ability to influence, drive change amongst ambiguity. Goal driven and result oriented. Clear and fact-based decision making. Diverse and able to work well in teams and across functions. Language: - Proficiency in English and local language. Multilingual will be an advantage. Geographical Experience: - Must have locality market experience. Management Experience: - Team Management, Sales, Business Development, Stakeholder Management Range: - Interview Round: - 1st Round - Manager Round 2nd Round- Business Round 3rd Round- RSM Round
Posted 1 month ago
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