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Cluster Lead Cognizant

15.0 - 20.0 years

20 - 35 Lacs

hyderabad

Work from Office

Pls note the business ask: Basically we need someone with support (AMS) background and experience in playing client facing role leading a support delivery for cluster/group/business function. Cluster Leads: Cluster leads are single point accountable for all services and all Applications in that Cluster Cluster Leads to maintain Critical application list” and “FOF list” and ensure we are meeting expectation on both based on services agreed in SOW Accountable for Seamless delivery for designated Cluster covering all Metrics, SLA, KPIs Daily Tracking on P1, P2 tickets along with AMs, MIM teams Focus on near Zero-defect delivery Ensure all Cognizant internal Processes (DE etc.) are followed as p...

Posted 23 hours ago

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