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Manager, Customer Experience & Technical Enablement Acceldata

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As the leader of Acceldata Academy, you will oversee the end-to-end management of the academy, including customer journeys, labs, and certifications. Your role is pivotal in shaping how customers, partners, and internal teams engage, learn, and thrive with Acceldata. Your primary responsibilities will include owning the customer enablement and education lifecycle, establishing omnichannel touchpoints, collaborating with cross-functional teams to enhance user journeys, launching content campaigns, utilizing AI tools for content generation, and driving content reporting metrics. Additionally, you will manage the Acceldata Academy portal, lead the Voice of Customer (VoC) program, and work close...

Posted 3 months ago

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