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Front Office Associate The Machan Resort LLP

0.0 years

0 Lacs

lonavla, maharashtra, india

On-site

Job Title: Front Office Associate Department: Front Office Reports To: Duty Manager Location: Lonavala Job Summary: The Front Office Associate is the face of the hotel, responsible for providing guests with a seamless check-in and check-out experience, addressing their needs, and ensuring a pleasant and welcoming atmosphere at the front desk. Key Responsibilities: Greet guests warmly and professionally upon arrival and departure Perform check-in and check-out procedures efficiently Handle guest queries, requests, and complaints with a solution-oriented approach Maintain up-to-date knowledge of room availability, rates, and promotions Process payments and maintain accurate records using the p...

Posted 23 hours ago

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