Technical Product Support Specialist Regnology

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: As a Technical Product Support Specialist at Regnology, you will play a crucial role in providing technical support to clients in the APAC region, contributing to global service continuity through a Follow the Sun (FTS) support model. Your responsibilities will include addressing software issues, triaging technical tickets, collaborating with internal teams, and ensuring smooth client experiences across SaaS and on-prem environments. You will be part of a global team and will have the opportunity to enhance troubleshooting processes and support workflows. Key Responsibilities: - Serve as a first-line technical contact for SaaS and on-prem clients, addressing software issues, c...

Posted 1 month ago

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Technical Support Lead Papaya Global

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Support Tech Lead, you play a crucial role in strengthening the team's technical expertise, ensuring high-quality customer service, and acting as a bridge between support, R&D, and product teams. Your responsibilities include mentoring team members, handling complex technical investigations, and collaborating cross-functionally to improve processes and best practices. - Serve as the go-to technical expert for the support teams. - Provide mentorship, training, and knowledge-sharing sessions to enhance team capabilities. - Lead complex technical investigations and guide team members on troubleshooting best practices. - Handle escalated, high-complexity technical cases, ensuring quick and ...

Posted 2 months ago

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Sr Integration Consultant UKG

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: As a Senior Integration Consultant, you will play a crucial role in launching Human Capital Management solutions. Your primary responsibility will be to ensure the delivery of high-quality solutions and top-notch consulting services to customers. Your performance will be evaluated based on your ability to deliver solutions within the allocated budgeted hours. Key Responsibilities: - Work collaboratively with the Global Integration Team, implementation teams, and other stakeholders to fulfill integration requirements for UKG Products - Engage in customer-facing activities for US clients, including working flexible hours and adapting to various shifts - Communicate effectively w...

Posted 3 months ago

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