Work Location : Hyderabad Expereince : 6 - 9 Years We are seeking a highly skilled and motivated Senior Network Security Engineer with extensive experience in enterprise network and cloud infrastructure. The ideal candidate will possess hands-on expertise in managing load balancers, firewalls, switches, virtualization, and hyperscale cloud platforms. This role demands strong technical acumen, excellent communication skills, and a customer-centric approach to ensure the reliability, security, and performance of network systems. Key things to look: Load Balancers/WAF: A10, F5 and Citrix Firewalls: FortiGate, Palo Alto, Cisco ASA, and Checkpoint Switches: Dell, Cisco Hyperscale cloud networking experience on Azure, AWS, OCI and GCP Azure Networking: Virtual Network (Peering, Service/Private endpoint, NSG, UDR), VPN (S2S, P2S), Load Balancers, ExpressRoute, Application Gateway (WAF), CDN, Traffic Manager, Azure Firewall, DDOS, DNS, Azure Virtual WAN, Front door, Azure Bastion, NVA, Network Watcher, Virtual Machine. Programming: Python or any language to automate network tasks. Good Communication and presentation skills Job description: Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others Investigate and help resolve issues on customer’s network and IT estates using agreed troubleshooting methodologies Manage support cases to enable fast resolution that exceeds our customers’ expectations Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes Using the central document repository, to ensure knowledge sharing across the team and enable best practice Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre Supporting the team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings Ensure ticket SLAs and KPIs are achieved Ensure escalation procedures, policies and working practices are adhered All records relating to Service Requests, Incidents, Problems and Knowledge Management are completed accurately and within SLA Plan and implement - projects are delivered in line with project quality standards Specialized in supporting one of the Cisco architectures with a broad technical competency in supporting the following: Cisco and Fortigate security, Cisco switching, Cisco Datacenter and A10/Citrix/F5 load balancing. Experience in handling and designing complex network architectures. Cisco CCNP or multiple CCNA across different architectures. Cisco CCIE desired. Working experience of hyperscale platforms like Azure, AWS, OCI and GCP. Proven experience in incident management, service request management and problem solving Experience of using ticketing systems and use of monitoring and management tools Ability to communicate effectively and build relationships to understand client requirements Accurate recording of information A self-motivated attitude Ability to deliver against deadlines and agreed targets Participation in the on-call rotation Show more Show less

Cloud4C seeks a Presales professional with proven high-level expertise in driving Cloud Managed Services business and revenue growth. Qualified candidates need to have a successful track record of creating solution architecture for managed services and cloud offerings to enterprise accounts and mid-size companies. Candidates must be able to build relationships with IT Decision Makers and CxO levels of organizations. Job Responsibilities Responsible for gathering/capturing Business requirements from Customer by coordinating with Customer and Sales Team Understanding customers AS-IS and TO-BE Infrastructure/Application/Security requirements on Cloud Understanding RFP/RFI to capture business requirements and prepare for Technical Response Responsible for creating Optimized Solutions (Sizing, Architecture options, BoM etc.) on Public Cloud platforms (Azure, AWS, GCP) based on customer requirements Customer Presentations/White boarding of Cloud4C capabilities and Solution prepared with ability to explain benefits of TO-BE model Creating Proof of Concept (PoC) Creation of Cloud Migration Plan Participation in public events and writing Technical whitepapers/Articles/Blogs Internal Trainings Help Delivery teams in knowledge transition Job Prerequisites Prior experience on Azure, AWS or GCP public cloud is mandatory (At least one of them). We are looking for candidates having 12+ years of IT/Datacenter experience with minimum 4+ years on cloud Infrastructure/Application as SME/Architect on one of the public cloud Preferably certified on one of the Cloud Technology (Expert/Associate level) Experience/Understanding of architecting complex Enterprise grade solutions in on-premise and cloud environments Experience of creating solutions either on Cloud infra IaaS (VM, Storage, Networking, SAP on Cloud etc.) or in Cloud Apps (PaaS, Serverless, Container, CI/CD) Firm grasp on cloud security, leveraging Windows/Linux operating systems, Active Directory, AD integration Well versed in designing and building solutions that include high availability, Disaster Recovery architectures. Familiarity with Cloud Automation Tools (Terraform, ANSIBLE, ARM Templates) Client-focused with the ability to influence others to achieve results Design state-of-the-art technical solutions on cloud that address customer’s requirements for scalability, reliability, security, and performance and leverage existing investments Collaborate with other project teams on technical solutions and help improve service. Ability to learn and work with new and emerging technologies (AI/ML/IoT etc.) Open for local/global travel (30-40%) to client/partner/Event offices/locations as per business requirements Show more Show less

Job Title: Security Architect – Cybersecurity (Presales, Design & Implementation) Experience: 8–15 Years Locations: Hyderabad, Mumbai Employment Type: Full-Time Job Summary: We are looking for an experienced Security Architect with a strong background in cybersecurity, presales, solution design, development, and implementation . The ideal candidate will work closely with customers, internal stakeholders, and technical teams to architect and deliver robust cybersecurity solutions tailored to business needs. Key Responsibilities: Solution Architecture & Design , Design end-to-end cybersecurity architectures that address customer needs and align with industry best practices. Collaborate with the sales team to understand client requirements, participate in RFP/RFI responses, deliver presentations, and design proof-of-concepts (POCs) Hands-on experience with Microsoft Sentinel, Microsoft Defender for Endpoint/Identity/Cloud. 8–15 years of experience in cybersecurity architecture, presales, and implementation. Proven expertise in designing and deploying security solutions across areas like network security, endpoint protection, cloud security, identity & access management (IAM), and SIEM/SOAR. Strong understanding of cybersecurity frameworks (NIST, ISO 27001, MITRE ATT&CK). Hands-on experience with technologies from leading vendors (e.g., Palo Alto, Fortinet, Check Point, Cisco, Microsoft Defender, Sentinel, CrowdStrike, etc.). Knowledge of cloud platforms (Azure, AWS, GCP) and corresponding security tools. Familiarity with regulatory and compliance requirements (GDPR, HIPAA, PCI-DSS). Experience delivering cybersecurity workshops or trainings to enterprise customers. Participation in security communities, conferences, or contributions to open-source security tools. Excellent communication and presentation skills, with the ability to engage both technical and business stakeholders. Security certifications such as CISSP, CISM, TOGAF, SABSA, CCSP, or equivalent are highly desirable. Show more Show less

Title : Backup Administrator ( Commvault) Position : Fulltime Location: Hyderabad ( Work from Office) Job Description: Backup Administrator with minimum 3 -5 Years of experience in supporting backup solutions like Commvault, NetBackup, Veeam etc. A Candidate who is passionate, hardworking and responsible for monitoring and manage the end to end backup infrastructure. He/ She should be able to work in a team environment, where responsibilities will include all aspects of delivering backup service and management. Job Responsibilities: Supporting and troubleshooting Backup & Recovery in a large, complex and distributed environments. Capable of working constructively in a highly pressurized environment. Willing to work after office hours to manage critical escalations when necessary 24x7 availability as required for Out of Hours (OOH) coverage. Perform daily monitoring and management of the backup solution implemented across the Infrastructure facilities as per pre-defined policies & procedures. Execute & troubleshoot escalated restore jobs, failed jobs, and initiate corrective action Handle issues related to Commvault, Veritas NetBackup Catalog databases, Storage Units, Policies, De-Duplication, Media Servers Work with the Vendor, internal IT teams (VMware, Linux, Windows, and Storage, Network etc.). Plan and implement best practices for backup solutions & Optimize backup environment Must be able to automate the tasks using Devops, scripts or other automation tools. Skills Required: Installation, configuration and troubleshooting of multiple backup applications on client/cloud servers. Implement and maintaining Backup Infrastructure for NetBackup, Commvault, Veeam etc. Experience in Catalog Recovery and Migration activities Experience in configuring De-duplication and troubleshooting issues related DDB & MSDP. Experience on Veritas Clustering Server (VCS) or Info Scale Good Knowledge and experience on integrating backup solutions with Cloud platforms like Azure/AWS/GCP/OCI etc. Deploying NetBackup Master & Media servers, Ops Center, and integrating with third party monitoring and reporting tools like Splunk, Bocada etc. Daily health checks on Backup infrastructure and Backup Failures identification and troubleshoot issues as needed. Knowledge on configuring and restoring DB level backups (SQL, Informix, Oracle, SAP HANA, Sybase, SAP Oracle, Exchange, DB2 Etc.) Very strong knowledge of Commvault & NetBackup, Backup Policies, Media Agents and clients. Logical components like storage policies, schedule policies and sub-client policies, SLPs etc. Knowledge of VMware, Windows and Linux operation systems, Networking, Security, D2D & Tape Library concepts including associated technologies in an Enterprise multi-site Backup environment Knowledgeable in data centre operations including handling tape library configuration and day to day operations Experience in working with vendors for major issues whenever it is required. Competent in configuring disaster recovery and fault tolerant features. Should have experience installing Feature Release/Maintenance Release on Master and Media servers and Clients. Proven ability to develop, implement, and communicate best practices for Backup in a large customer environment. Ability to understand and comply with business processes and procedures. Excellent oral and written communication skills. Good to have intermediate Certification in Commvault/ NetBackup Show more Show less

Experience : 2 – 7 Years Work Location : Hyderabad Work Mode : Work from Office Primary Skills : Routing & Switching : Strong understanding of L2/L3 networking Load Balancers/WAF : Hands-on experience with A10 , F5 , Citrix NetScaler Firewalls : Working knowledge of FortiGate , Palo Alto , Cisco ASA , Checkpoint Switches : Configuration and troubleshooting on Dell and Cisco switches Virtualization Networking : VMware Networking concepts Cloud Networking : Azure : VNet, Peering, NSG, UDR, VPN (S2S/P2S), Load Balancer, ExpressRoute, App Gateway (WAF), CDN, Azure Firewall, DDOS, DNS, Azure Virtual WAN, Front Door, Bastion, NVA, Network Watcher AWS , OCI , GCP : Exposure to networking services on these platforms Job Responsibilities : Design and implement complex network architectures and cloud network solutions Actively troubleshoot and resolve customer issues related to on-prem and cloud networks Plan and execute deep-dive technical activities and lead network-related projects Manage and close support cases efficiently using internal ticketing systems Ensure SLA compliance, incident lifecycle management, and knowledge base contributions Drive process improvement and maintain documentation in the central repository Participate in on-call support rotation Collaborate cross-functionally to align network infrastructure with business needs Mentor team members and share technical knowledge through how-to guides and meetings Requirements : Hands-on experience in routing, switching , and firewall/load balancer technologies Strong background in hyperscale cloud networking (Azure mandatory; AWS, OCI, GCP desirable) Exposure to ITIL practices ; ITIL certification is a plus Experience working with ticketing tools and monitoring systems Excellent communication and presentation skills Ability to handle client interactions , understand requirements, and suggest solutions Must be self-driven , proactive, and capable of managing deadlines Certifications (Preferred) : Cisco CCNP (preferred) or multiple CCNA certifications Azure / AWS certifications are an added advantage

Relevant Expereince : 3 - 8 Years Location :Hyderabad Job Role: Exchange Administrator We are looking for a skilled Exchange Administrator with expertise in managing both on-premises and cloud-based email environments to join our team. This role involves providing L1 and L2 support, ensuring seamless operation and security of our Microsoft Exchange infrastructure. Key Responsibilities: Exchange 2019 Administration: Oversee the management and support of the on-premises Microsoft Exchange 2019 environment, including database management, DAG (Database Availability Group) monitoring, and backup/restore operations. Perform regular health checks, monitor performance, and ensure the availability and reliability of the Exchange environment. Implement and maintain security protocols, such as configuring spam filters, email encryption, and transport rules. Apply patches, updates, and perform upgrades as necessary. Exchange Online Administration (Office 365): Manage and support the Exchange Online environment within Office 365, handling user mailbox administration, distribution groups, and shared mailboxes. Configure and maintain hybrid Exchange environments, ensuring seamless mail flow and directory synchronization between on-premises Exchange and Exchange Online using Azure AD Connect. Monitor and troubleshoot mail flow issues and configure Exchange Online Protection (EOP) and Advanced Threat Protection (ATP) to secure the email infrastructure. Hybrid Environment Management: Support the hybrid configuration of Exchange, including managing connectors, ensuring proper federation, and troubleshooting hybrid mail flow issues. Participate in migration projects, assisting with the migration of mailboxes from on-premises Exchange to Exchange Online. Troubleshoot and resolve issues related to hybrid deployments to ensure minimal disruption to end users. User Support and Troubleshooting: Provide Level 2 support for escalated email-related issues from the help desk or end users, including problems with Outlook connectivity, mobile device access, and mail flow. Use diagnostic tools and logs to troubleshoot and resolve issues within both on-premises and online Exchange environments. Collaborate with L3 engineers or external vendors for complex issues requiring advanced expertise. Documentation and Reporting: Maintain accurate documentation of the Exchange environment, including configurations, processes, and procedures. Develop and maintain troubleshooting guides, knowledge base articles, and best practice documents for L1 and help desk teams. Generate and analyze reports on email usage, performance metrics, and security incidents. Required Skills and Experience: Strong experience with Microsoft Exchange 2019 administration, including DAG, transport rules, and server maintenance. Proficiency in managing Exchange Online (Office 365) and utilizing PowerShell scripting for automation and advanced configurations. In-depth knowledge of hybrid Exchange configurations, including Azure AD Connect, ADFS, and the Exchange Hybrid Configuration Wizard. Familiarity with Exchange Online Protection (EOP), spam filtering, and email security best practices. Experience with email migration tools and processes, particularly for transitioning from on-premises to cloud environments. Excellent problem-solving skills and the ability to diagnose and resolve complex email-related issues across hybrid environments. Strong verbal and written communication skills, with the ability to interact effectively with end users, IT teams, and management. Ability to document technical processes and create user-facing documentation. Preferred Certifications: Microsoft Certified: Exchange Server 2019 Administrator Microsoft Certified: Messaging Administrator Associate (Office 365)

Job Title: Senior Linux Administrator Experience Required: 5–8 Years Work Location: Hyderabad ( Work From Office) Shift: 24/7 rotational shift Job Summary: We are looking for a highly skilled and motivated Senior Linux Administrator to manage and support enterprise-scale Linux environments across multiple distributions including RedHat, SUSE, Ubuntu, CentOS, Rocky, and Alma Linux. The ideal candidate will have strong hands-on experience in system administration, automation, clustering, and container technologies. Primary Responsibilities: Administer and maintain various Linux distributions: RHEL, SUSE, Ubuntu, CentOS, Rocky Linux, AlmaLinux Implement and manage Pacemaker High Availability (HA) Clusters Perform patch management . Create and manage partitions, LVMs , and mount file systems Configure and manage yum repositories , perform kernel upgrades and minor OS version updates Troubleshoot Linux servers running on virtual platforms Perform scheduled operations such as log rotation , cron job management, and automated tasks Monitor and tune server performance , analyze logs and resolve performance bottlenecks Apply ITIL best practices in incident, request, problem, and change management Configure and secure systems using iptables , TCP wrappers , and host-level firewall settings Install and configure services: FTP, Samba, NFS (server/client), DNS, HTTPD/Apache, LDAP Manage DNS entries and host records using DNS portals Automate tasks using Shell Scripting and Ansible Playbooks Perform system backups using tar, rsync, scp, gzip, etc. Work in 24/7 support model , primarily during North America shifts Prepare incident reports (IRs) and root cause analysis documentation Support project build and BAU operations for large-scale infrastructure Required Qualifications: Bachelor's Degree in Computer Science, Information Technology, or related field 4–8 years of hands-on Linux system administration experience Strong understanding of Linux internals , system boot process, runlevels, and systemd Experience in Pacemaker cluster setup and troubleshooting Scripting expertise in Bash/Shell. Strong analytical and troubleshooting skills for infrastructure and application issues Good verbal and written communication skills Willingness to work in rotational shifts . Preferred Certifications: Red Hat Certified System Administrator (RHCSA) / Red Hat Certified Engineer (RHCE) SUSE Certified Administrator (SCA)