256 Cloud Support Jobs - Page 8

Company Summary: As the leading global provider of enterprise software and information solutions for project-based businesses, Deltek helps organizations of all sizes maximize productivity and revenue. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of Americas Best Midsize Employers by Forbes, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com Business Summary: The Deltek Global Cloud team focuses on the delivery of first-class services and solutions for our customers. We are an innovative and dynamic team that is passionate about transforming the Deltek cloud services that power our customers' project success. Our diverse, global team works cross-functionally to make an impact on the business. If you want to work in a transformational environment, where education and training are encouraged, consider Deltek as the next step in your career! About the Role: Monitor SaaS infrastructure availability and performance 24x7x365 Monitor application health and report application errors, bugs & exceptions to the next level of escalation Responding promptly to service issues and requests Adhere to the documented incident escalation procedure Collaborate with other operational and development teams during triage and resolution of operational issues. Ensure compliance with data privacy regulations and internal policies by safeguarding sensitive information and implementing best practices for data handling and protection. About you: Good knowledge and understanding of Cloud computing concepts Good knowledge of Amazon Web Services (AWS) or a similar cloud platform will be beneficial Good understanding of Web servers like IIS, Apache...etc Good knowledge of Windows and Linux server operating systems Good understanding of Web technology, basic networking & hardware knowledge and software applications. Basic knowledge of databases like Microsoft SQL, PostgreSQL, MySQL, etc, will be an added advantage Ability to learn quickly and efficiently new products and tools Ability to follow and update specific work instructions and documentation Ensure high quality for all solutions provided and all changes made in the production environment Excellent communication skills in English - both verbal and written

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you! We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com .

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

About the Role: As a TechOps Engineer you will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering development and or product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and problem solving skills. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Key Responsibilities • Deployment of new releases , environments for applications. • Responding to emails and incident tickets, maintaining issue ownership. • Build and maintain highly scalable, large scale deployments globally • Co-Create and maintain architecture for 100% uptime. E.g. creating alternate connectivity. • Practice sustainable incident response/management and blameless post-mortems. • Monitor and maintain production environment stability. • Perform production support activities which involve the assignment of issues and issue analysis and resolution within the specified SLAs. • Coordinate with the Application Development Team to resolve issues on production. • Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect. • Provide daily support with a resolution of escalated tickets and act as a liaison to business and technical leads to ensure issues are resolved in a timely manner. • Technical hands-on troubleshooting, including parsing logs and following stack traces. • Efficiently do multi-tasking where the job holder will have to handle multiple customer requests from various sources. • Identifying and documenting technical problems, ensuring timely resolution. • Prioritize workload, providing timely and accurate resolutions. • Should be highly collaborative with the team, and other stakeholders. Experience and Skills: • Self-motivated, ability to do multitasking efficiently. • Database queries execution experience in any of DB (MySQL,Postgres /Mongo) • Basic Linux OS knowledge • Hands-on experience on Shell/UNIX commands. • Experience in Monitoring tools like Grafana, Logging tool like ELK. • Rest API working experience to execute curl, Analysing request and response, HTTP codes etc. • Knowledge on Incidents and escalation practices. • Ability to troubleshoot issues and able to handle different types of customer inquiries. • Should have worked in incident management tools like service now.

Handles IT Support & Network Team Maintain daily checklist BOD & EOD,CCTV maintenance,NAS Storage Maintain Azure Services(O365, Storage&VM's) IT Purchase,IT Billing,Communication billing Desktop’s, Servers, Storage & Antivirus, VM–On-Premises & Cloud

Job description Designation: Cloud Platform Engineer Qualification: MCA, B.Tech / M.Tech - CS / IT Experience: 0-3 year Job Location: Kanchipuram, Tamil Nadu Skills & Experience Linux and Virtualization: CentOS, OpenSuse, Ubuntu, Debian, KVM and Proxmox Database Technologies: MySQL, PostgreSQL Orchestration: SaltStack, Docker, Kubernetes, Packer Infrastructure Services: DHCP, DNS, SSL, NTP Programming Languages: Python, Bash Alerting & Metrics: Zabbix, Nagios, Prometheus, ELK, Grafana, Percona Monitoring and Management (PMM) Version Control: Git, GitHub Data Science Skills: NVIDIA GPUs, CUDA, Tensorflow, Pytorch, XGBoost, Apache Spark Experience working in a SOC a plus Understanding Incident Management and Response Experience in security management and SIEM Understanding of basic security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc. Knowledge of applications, databases, middleware to address security threats against the same. Proficient in preparation of reports, dashboards and documentation Excellent written and verbal communication skills Understanding Linux/Networking/TCP-IP and basic infrastructure servers like web servers, email servers, ntpd, middleware, syslog,syslog-ng Experience with open source tools like wireshark, tcpdump, ntop, netflow, sflow etc. Experience of having used an NVIDIA GPU is a plus Understanding basic AI/ML frameworks like cuda, tensorflow, pytorch is a plus What Youll Be Doing Respond to technical and product questions raised by our customers through support channels Troubleshoot infrastructure and product issues Quickly learn new technologies using E2E Networks Cloud and adapt to rapid changes Help combat fraud and abuse on the platform Prior experience in similar environments in Customer Success, Solutions Architecture type roles. Strong communication skills, with ability to explain technical concepts in clear and concise terms Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs Responsible for integration of standard and non-standard logs in SIEM Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. Explaining to the customers/internal teams their responsibilities as per the laws on handling abuse reported by 3rd parties and law enforcement Should have understanding of technology, and be able to write detailed technical documentation for a range of cloud products About the Company E2E Networks Ltd. https://www.e2enetworks.com/ E2E Networks is the leading hyperscaler from India with focus on scalable Cloud GPU infrastructure, listed on the National Stock Exchange (NSE). The company is popular for providing accelerated cloud computing solutions, including cutting-edge Cloud GPUs like NVIDIA A100 GPUs and DGX Super Computing on the Cloud, making it the sole provider of advanced Cloud GPU capabilities in India. E2E Networks Cloud computing solutions are built on the principles of affordability, assistance, accessibility, accommodative, and AtmanirbharBharat (self-reliant India), which are collectively referred to as the 5As of E2E Cloud.The company has been instrumental in helping India become self-reliant in the cloud infrastructure by offering a true public cloud platform that is multi-region, smart dedicated compute, and designed to cater to the unique needs of Higher Education and Research, Enterprises businesses and next generation of AI/ML startups in the country. Our platform has further strengthened its position as the leading accelerated computing cloud platform from India by demonstrating its capabilities in the Al/ML, NLP, Computer Vision and Generative AI on its Cloud GPU and DGX platforms. The company has well earned its reputation as a trusted and reliable partner of choice for Higher Education and Research Institutions, Enterprises and AI/ML startups in India as well as globally. E2E Networks is popular for being the first provider of India based low latency and contractless cloud computing in India. The company's advanced Cloud Computing solutions, including Cloud GPUs like NVIDIA A100 and DGX SuperComputing are aimed at helping India rise as an AI/ML superpower transforming Higher Education, Research and Enterprises across industry and academia.

Dear Candidate, We are hiring a Cloud Operations Engineer to manage and optimize cloud-based environments. Ideal for engineers passionate about automation, monitoring, and cloud-native technologies. Key Responsibilities: Maintain cloud infrastructure (AWS, Azure, GCP) Automate deployments and system monitoring Ensure availability, performance, and cost optimization Troubleshoot incidents and resolve system issues Required Skills & Qualifications: Hands-on experience with cloud platforms and DevOps tools Proficiency in scripting (Python, Bash) and IaC (Terraform, CloudFormation) Familiarity with logging/monitoring tools (CloudWatch, Datadog, etc.) Bonus: Experience with Kubernetes or serverless architectures Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Cloud support Engineer - L1+ Manesar Provide first level support for cloud services (AWS, Azure) Monitor cloud infrastructure using tools like Cloud Watch, Azure Monitor, or equivalent Manage user access and permissions via IAM/RBAC Perform basic troubleshooting of compute, storage, and network-related issues in the cloud Respond to incidents and escalate to L2/L3 when required Assist in provisioning and de-provisioning cloud resources based on requests Maintain documentation and runbooks for standard operating procedures Work with ticketing systems (e.g. Manage Engine or equitant ) to track and resolve issues. ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Must have 1 year of tech support experience preferred on paper with international Clients (Mandate) Only For Immediate Joiner Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Dear Candidate, We are seeking an API Gateway Engineer to manage authentication, routing, and scalability of cloud APIs. Key Responsibilities: Design and manage API gateways and proxies. Implement security policies and rate limiting. Monitor and analyze API traffic. Required Skills & Qualifications: Experience with AWS API Gateway, Apigee, or Kong. Familiar with OAuth2, JWT, and API analytics. Knowledge of API versioning and microservices. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Dear Candidate, Were hiring a Cloud Systems Integrator to connect disparate systems and ensure seamless cloud-native integrations. Key Responsibilities: Integrate SaaS, legacy, and cloud systems. Build APIs, webhooks, and message queues. Ensure data consistency across platforms. Required Skills & Qualifications: Experience with REST, GraphQL, and messaging (Kafka/SQS). Proficiency in integration platforms (MuleSoft, Boomi, etc.). Cloud-first development experience. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE - 1 Yr+ Technical Support Exp with International Clients on Papers (Mandate) Only Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE Must have 1 yr of Exp as a Technical Support with International Clients (Mandate) Only For Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or to HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

Job Description: Knowledge of IaaS Compute Networking Storage. Basic Understanding Security or Containerization. Assist in management of AWS services including EC2 S3 EFS Lambda etc. Proactively monitor cloud infrastructure performance alerts warnings and troubleshoot and mitigate incidents. Incident Investigation and Reservation. Provide Operational inputs to L3 SMEs for streamlining operations. Collaborate with SMEs to implement security measures and compliance protocols. Document Incident resolutions processes configurations changes in the cloud environment. Mandatory Leaf Skills For Hiring: AWS Infrastructure Services Stack Upskilling Tracks: Track Scripting PowerShell AWS CloudWatch Track Terraform Terraform Basics Azure CloudWatch Track Windows Windows Track Linux Linux Useful Certifications Optional: AWS Cloud Practitioner Foundational

Managing cloud support operations or technical support teams. Exp with AWS services (EC2, S3, VPC, RDS, IAM, CloudWatch, etc.). Prior exposure to Oracle Cloud & coordination with Oracle support. Familiarity with cloud billing & cost optimization

Responsibilities: Install, manage, and maintain cloud infrastructure. Configure and install hardware and software for cloud operations. Ensure security and performance of cloud systems. Monitor and diagnose system performance issues. Provide technical support to end-users. Required Skills & Qualifications: Proficient in Linux and Windows system administration. Experience with cloud computing platforms. Familiarity with hypervisors such as KVM and Xen. Ability to deploy cloud systems efficiently. Knowledge of networking concepts, including switching and routing. Experience with remote desktop software solutions like VNC, NoVNC, and Spice. Strong verbal and written communication skills. Team-oriented with the ability to collaborate effectively. Willingness to work variable schedules, including nights, weekends, and holidays as required. Preferred Qualifications: Certifications in cloud platforms or network administration. Prior experience working in a similar role.

Job Location : Ahmedabad (Work from Office). The role typically involves working various shifts to support customers in a 24/7 roster-based model within an office environment In-depth knowledge of cloud architecture, services, and deployment models. Experience with cloud platforms like AWS. Proficiency with Cloud and DevOps monitoring tools like, New Relic, Site24x7, Datadog, etc Proficiency with infrastructure as code (IaC) tools such as Terraform, CloudFormation, or ARM templates. Strong understanding of networking, virtualization, and storage in cloud environments. Familiarity with DevOps and Agile methodologies, processes, and tools such as CI/CD pipelines, Jenkins, Docker, and Kubernetes. Coding experience in languages like Java, Python, NodeJS, Bash. Experience creating, deploying, and operating large-scale applications on AWS/Azure/GCP. Hands-on experience in setting up and using DevOps-related tools and processes.

Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Candidate should be comfortable with 18 months service agreement. Perks and Benefits Top Most MNC in Gurgaon and Pune. Salary upto 63 in hand. Excellent client incentives. Cab facility. If Interested then call or whats app at Janvi-8929088489 or Gautam- 8800499244

Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile Technical Graduates freshers can apply Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Candidate should be comfortable with 18 months service agreement. Perks and Benefits Top Most MNC in Gurgaon and Pune. Salary upto 33 in hand. Excellent client incentives. Cab facility. If Interested then call or whats app at Sanchali - 7669010505 or Vipul-8447541241