343 Cloud Support Jobs - Page 6

Your Impact: The OpenText Cloud Delivery technical team is currently searching for a dynamic and resourceful individual to provide exceptional technical customer support and application administration in a challenging and rewarding environment. The incumbent will be joining a highly collaborative team that provides world-class technical customer support including hands-on troubleshooting and system administration for a variety of enterprise customers to ensure that customer satisfaction is met in every form. The focus will be supporting OpenText Media Manager product line deployed within our own OpenText Cloud. What the role offers: Responding to and solving customer technical requests, show...

EC-Council is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. www.eccouncil.org Experienced and dedicated System Administrator with 4-5 years of hands-on experience managing and supporting cross-platform IT environments across Windows, macOS, and Linux systems. Demonstrated expertise in endpoint management, system security, cloud services, and network operations. Adept at de...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world. There's never a typical day as a System Ad...

Work Location- Hyderabad/Chennai Work of mode- 5 days from office Interview process- 1 internal followed by Client round Mandatory skills- genesys cloud support, crm integration Genesys Cloud Support Engineer- 2 Positions Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Exte Role &

Looking for an experienced Technical Support Engineer (L2/L3) to handle troubleshooting, system admin, ticket management, and client support for US clients. Must have 4+ yrs exp & open to night shifts.

Role Overview Were seeking a Senior Operations Engineer to lead the stability, scalability, and reliability of our Java-based microservices platform. In this role, youll own production incident response, guide system architecture for resilience, and drive SRE practices such as SLOs and error budgets. You’ll also work across teams to scale observability, automate toil, and embed operational excellence in every service. Key Responsibilities Lead critical incident response efforts and own the resolution of high-severity outages. Drive root cause analysis and long-term reliability improvements. Architect and maintain observability solutions (Datadog, Prometheus). Define and track service-level o...

As a member of our team, you will be responsible for the following key tasks: You must possess a strong understanding of Dynatrace and AWS, utilizing this knowledge to effectively manage the production environment by continuously monitoring availability and maintaining a comprehensive view of system health. Demonstrate familiarity with SLA, SLO, and SLI key metrics to ensure adherence to performance standards. Collect and analyze metrics from applications to support performance optimization and troubleshooting efforts. Proficiency in AWS services including API gateway, Lambda, Kibana, Cloudwatch, Dynamo DB, and S3 is necessary. Implement automation practices to develop sustainable systems an...

Greetings from R2R Consults ! We are looking for a Junior Azure Support Engineer with experience in IT or cloud support to join our growing team. This role is ideal for candidates eager to grow their skills in Microsoft Azure and contribute to the maintenance and optimization of cloud infrastructure. Key Responsibilities: Respond to first-level support tickets and Azure-related incidents Monitor Azure infrastructure (VMs, Storage, Networking) and generate alerts Perform routine cloud maintenance and basic configurations Troubleshoot common issues and escalate complex ones to senior engineers Maintain support logs, documentation, and technical reports Key Skills: 2 to 6 years of experience in...

Working on tasks under Cloud Operations and Engineering. It relates to monitoring and analyzing the performance of the resource utilization of cloud hosted servers. An Associates responsibilities include working on catering to the requests coming to the service desk. Responsibilities: Act on the service requests raised by the inter-department or management and complete the tasks within the set SLAs. Continuously monitor the health and performance of cloud-hosted servers and applications Raise incidents/tickets as per SOPs and severity levels. Requirements Must be graduate in B.Tech./B.C.A. Basic knowledge of Cloud and Monitoring tools Excellent verbal and written communications skills Discre...

• Proficient in using DataDog, Grafana, and Nagios for monitoring and analysis • Experience in incident management and resolution • Knowledge of AWS and Azure services and architecture • Generate and analyse monitoring reports to provide insights Required Candidate profile • Understanding DevOps principles & practices • Scripting languages • Develop & maintain automation scripts to streamline monitoring process • Detect, analyse, & resolve Cloud/Infrastructure issues

Responsibilities: Install, manage, and maintain cloud infrastructure. Configure and install hardware and software for cloud operations. Ensure security and performance of cloud systems. Monitor and diagnose system performance issues. Provide technical support to end-users. Required Skills & Qualifications: Proficient in Linux and Windows system administration. Experience with cloud computing platforms. Familiarity with hypervisors such as KVM and Xen. Ability to deploy cloud systems efficiently. Knowledge of networking concepts, including switching and routing. Experience with remote desktop software solutions like VNC, NoVNC, and Spice. Strong verbal and written communication skills. Team-o...

Educational Requirements Master Of Engineering,MBA,MSc,MTech,Bachelor of Engineering,BCom,BSc,BTech Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications fr...

As a Server and Storage Maintenance Specialist, you will be responsible for monitoring and performing ongoing maintenance on servers, storage, and Nasuni equipment. Your duties will include providing IT support to staff and customers, responding to server storage and Nasuni issues, and running hardware diagnostics. You will collaborate with software and network engineering teams on cybersecurity and network efficiency, as well as upgrade internal system components such as CPUs, memory, hard drives, and network cables. You should have the ability to support various environments including On-premises, Azure, AWS, Oracle Cloud, and Terraform. Additionally, you must be proficient in supporting R...

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

The Cloud Architect is a key element within the Rackspace support infrastructure and is expected to provide department, company and industry management and implementation into solutions. The Architect is expected to take initiative and advise on potential pitfalls that may encounter on large scale multi-platform infrastructure across all customers. Addresses specific customer needs through leveraging new and existing feature sets, products, and technologies. Evaluates, documents solutions and trains Cloud Engineering and support staff to ensure supportability of customer environments. Serves as the last stop in the Rackspace support group for technical escalation and issue resolution of the ...

Managed Security Support Engineer II Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the worlds largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywherewith confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you! We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer ...

We are looking for a skilled Infrastructure Engineer to join our dynamic Infra team. You will be responsible for managing, designing, and optimizing enterprise IT infrastructure. The ideal candidate will have hands-on expertise in system administration, network management, cloud infrastructure, and automation tools. This role is critical to ensuring high availability, security, and scalability of our IT environment. Key Responsibilities: Design, implement, and maintain core infrastructure systems including servers, storage, network, and cloud platforms. Oversee and support enterprise-wide IT infrastructure, ensuring 24/7 uptime and performance. Manage virtualization technologies such as VMwa...

Experience in of cloud infrastructure, virtualization (VMware), and hybrid environments. Experience in Citrix, SFTP Familiarity with monitoring tools (DataDog, Grafana, Splunk) and alert management.

Mandatory : AWS / Azure Certification required. Must have at least 3 to 6 yrs of exp working with different servers such as Linux & Windows in their setup, configuration and any troubleshooting. Strong exp in setting up the AWS / Azure infrastructure

About the Role: We are looking for a skilled IT Administrator with hands-on experience in server management, cloud platforms, and hosting environments. The ideal candidate should have a strong understanding of both technical configurations and coordination with external server teams to ensure smooth operations. Key Responsibilities: Manage and monitor cloud servers, dedicated servers, and shared web hosting environments. Handle DNS propagation, domain configuration, and related troubleshooting. Coordinate with server support teams, raise tickets for technical issues, and follow up until resolution. Perform file and database migrations across platforms. Manage FTP accounts, user access, and r...

Seeking a Technical Support Engineer with 4–6 yrs experience in L2 support, Python debugging, APIs, cloud (AWS/GCP), SQL/NoSQL. Responsible for troubleshooting, bug fixes, and client support in pharma/life sciences domain, ensuring high availability.

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

Project Role : Application Support Engineer Project Role Description : Act as software detectives

•Low-code platforms expertise (especially Neutrinos). •Strong leadership and mentorship abilities. •Experience in regulated industries (BFSI/Insurance preferred). •Knowledge of ITIL, ServiceNow, and audit compliance. *WFO* NP:30days

As a Principal Cloud Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Minimum Qualifications: Bachelor's degree i...