343 Cloud Support Jobs - Page 3

Role & responsibilities Deliver timely and effective technical support to premium clientele via multiple communication channels. Maintain high customer satisfaction ratings and comply with quality standards in the majority of cases. Diagnose and resolve complex technical issues encompassing web protocols, networking standards, programming languages , system administration, email routing/delivery, and email encryption Analyze system and trace logs and configurations to determine the root cause of incidents. Employ command-line interfaces (Windows, Linux) for efficient troubleshooting and system administration. Adhere to defined Service Level Objectives (SLOs) for response and resolution times...

Preferred Experience Level 1 Technical knowledge of Windows/Linux platforms. Backup operations, Patching and Activation, Technical knowledge in Network components (DNS, DHCP, TCP). Willingness to develop strong competencies Operating System platform support. Knowledge of Powershell/Shell scripting / Python/Ansible will be a plus. Understanding of ITSM\ITIL processes and certification will be added advantage. Good communication. Understanding of cloud computing, basic networking, and storage principles. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Powershell/Shell...

We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshoot...

About ProcDNA ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 200+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey? What we are looking for: We are looking for a skilled and proactive L2 IT Support Engineer to join our team. The ideal candidate will have solid experience in handling end-user support, troubleshooting Microsoft 365 ...

Mandatory Skills: - L2 Support and Monitoring, and service Delivery and SQL support -Windows server, infrastructure support,cyber security -Any cloud (GCP, or aws, or Azure)

We are looking to hire smart and passionate folks for our customer support team. The customer support team takes care of technical account management for all our customers. They help troubleshoot and resolve issues that customers might have and provide assistance as and when required. In this role, you will be providing dedicated customer support in an omnichannel environment to high-value customers and reputed brands. Responsibilities: Take ownership of customer issues reported and ensure that they are resolved within set SLAs. Diagnosing and troubleshooting problems and identifying solutions to resolve customer issues. Collaborate with other appropriate internal teams and represent the cus...

Job Title: Support Engineer Location: Remote (with occasional travel to client sites if needed) Company: [Client Name customizable] Industry: Enterprise Networking / Technology About the Role We’re redefining the future of enterprise networking, and we’re looking for a Support Engineer who thrives on solving complex technical challenges. This is not a maintenance role—it’s a deep dive into the craft of networking. You’ll work with cutting-edge technologies, influence product development, and support some of the most sophisticated network environments in the industry. Key Responsibilities Troubleshoot and resolve technical issues across all layers of the network stack. Provide remote support ...

Position Title: Support Engineer/Senior Support Engineer L2 Reports to (Title): Manager – Managed Services Location: Noida Position Summary: Pentair is currently seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed services & application/product support for IoT projects. Duties & Responsibilities: Investigate the issue and Provide Resolution (where is the issue – device/connectivity/platform/application layer) Application & Platform Performance Monitoring Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitor...

As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales, and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. - Prioritize and deliver positive customer service throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies, and partners. - Learn AI ...

Educational Requirements Master Of Engineering,MBA,MSc,MTech,Bachelor of Engineering,BCom,BSc,BTech Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications fr...

Job Summary As a Customer Support Engineer , you will play a critical role in delivering top-notch technical support for our enterprise cloud solutions . You will be the primary point of contact for clients experiencing technical issues, ensuring timely resolutions and driving customer satisfaction. Your expertise in IBM Power Systems and the Google Cloud Platform (GCP) will be central to diagnosing problems, guiding customers, and resolving complex challenges. Key Responsibilities Provide expert-level support for IBM Power Systems on Google Cloud . Troubleshoot and resolve complex technical issues related to enterprise cloud solutions. Assist customers with configuration, deployment, and ma...

An AWS Cloud Support Engineer resolves technical issues, troubleshoots complex customer problems, and provides technical guidance on AWS services

About The Role Skill required: Tech for Operations - Microsoft Robotic Process Automation Designation: SW/App/Cloud Tech Support Associate Qualifications: BE/Any Graduation Years of Experience: 1 to 3 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intellig...

Overview This position is part of Cloud Engineering team, to support analysis and troubling shooting skills with attention to details. The Cloud Support Engineer will be responsible for the monitoring and timely escalation of all events notification that will arise during their working shift. Cloud Support Engineer will also be active in the execution of all the manual tasks according to its schedule. Responsibilities • Diligently observe and interpret cloud monitoring dashboards and alerts. • Resolve basic issues; escalate urgent and complex issues. • Coordinate with internal departments and sometimes with customers. • Be aware of customer SLA’s and escalate issues if cases are taking too l...

Overview This position is a key member of Cloud Engineering team, to support analysis and troubling shooting skills with attention to details. The Cloud Support Engineer will be responsible for the monitoring and timely escalation of all events notification that will arise during their working shift. Cloud Support Engineer will also be active in the execution of all the manual tasks according to its schedule. We are looking for an Cloud Support Engineer to join our Cloud Support team. Expertise in cloud monitoring tools, observing, and interpreting system dashboards, and quickly reacting to software alerts and user issues are key to this role. Responsibilities - Diligently observe and interp...

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks Required Candidate profile Good Communication skills Good Analytical Skills Hands-on experience with AWS, Linux, and Git Hands-on experience with any monitoring tool, preferably Logic Monitor or Prometheus & Grafana

Role & responsibilities Job Title: Senior IT Professional (Oracle Cloud Admin - OCI) 8+ Years Experience Experience Required: Minimum 8 years in IT (preferably with large multinational companies). Key Skills: Strong in Oracle Apex, OIC, VBCS, ORDS, PCS, GIT, Oracle SQL, PL/SQL Good knowledge of Java, Python, Shell Scripts, Bash, Webservices/APIs Experience with OCI services (compute, storage, networking, database, security) Understanding of cloud security, IAM, encryption, SFTP protocols Basic knowledge of networking (subnetting, routing, firewalls) Familiar with ITIL / IT service management frameworks Hands-on with Oracle ERP/EPM Cloud infrastructure & security Other Requirements: Strong pr...

• Proficient in using DataDog, Grafana, and Nagios for monitoring and analysis • Experience in incident management and resolution • Knowledge of AWS and Azure services and architecture • Generate and analyse monitoring reports to provide insights Required Candidate profile • Understanding DevOps principles & practices • Scripting languages • Develop & maintain automation scripts to streamline monitoring process • Detect, analyse, & resolve Cloud/Infrastructure issues

Role 2: Azure Cloud Support Engineer Own incident triage, RCA, resolution & automation for Azure-hosted .NET apps. Expertise in Azure Monitor, App Insights, KQL dashboards, Workbooks & alerts. Troubleshoot .NET apps (timeouts, memory, CI/CD, configs, dependencies). Optimize performance with caching, scaling, queries; create runbooks & KBs. Hands-on with Azure App Services, Functions, AKS, SQL, Storage, Key Vault + Git/ADO. #PlatformEngineer #WebSphere #WAS #WCS #IBM #AzureEngineer #CloudSupport #KQL #AppInsights #DotNetSupport #IndiaJobs #ContractJobs #ImmediateHiring #TSPHiring" Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

This position requires working onsite in the Noida, IND office 2-3 days a week . IBM is looking for an experienced customer facing engineering professional to join its HCP Support Engineering team. This is an exciting opportunity to join a small team and have a direct impact on IBM’s fast growing business. This highly visible position will be an integral part of both the support engineering and HCP Vault Dedicated product teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, constant learning, and iteration. You are a self-motivated, tactful, detail-oriented person with an insatiable desire to learn new technology and an eye for automa...

Act as the first POC for users via phone, email, or ticketing system. Log, categorize, and prioritize incidents and service reqs in the Service Desk Troubleshoot basic IT and cloud-related issues Escalate unresolved issues to L2/L3 support teams

As a Critical Incident Manager at Accelya, you will be responsible for managing and resolving critical P1/P2 incidents within Service Level Agreements (SLAs). Your role will involve assembling and leading an ad hoc Incident Response Team (IRT) comprising specialists from engineering, infrastructure, network, database, and other relevant groups. Effective communication updates about incidents to customers and internal stakeholders, along with thorough documentation of incidents for future reference, are crucial aspects of your responsibilities. Additionally, monitoring and analyzing incident trends to identify areas for product stabilization and process improvement will be part of your duties...

Project Role : Application Support Engineer Project Role Description : Act as software detectives

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Google Cloud Infrastructure Support Engineer will be responsible for ensuring the reliability, performance, and securit...

Req ID: 336855 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Sr. Staff Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a brig...