343 Cloud Support Jobs - Page 2

The Compute\Virtualization Cloud Support Engineer role provides technical support to clients of our infrastructure-based offerings and services. The role requires excellent collaboration with team members, other IT organizations, key stakeholders and business partners to meet the needs of the business as well as that of our customers. Responsibilities: Diagnose and troubleshoot issues reported by IBM Cloud customers. Effectively communicate with customers and partners via phone, chat and case regarding technical issues. Document and track customer cases from start to finish ensuring customer expectations are properly managed and that technical issues are resolved to the customer’s satisfacti...

The IBM Cloud Database Support Engineer role requires a well-organized, action-oriented team player with exceptional time management and strong written and oral communication skills to drive customer facing support issues in a fast-paced environment. The candidate must be an intermediate to senior-level database engineer, who can focus on improving overall customer experience by quickly identifying and resolving problems in our public cloud database offerings. The role requires excellent collaboration with team members, other IT organizations, key stakeholders and business partners to meet the needs of the business as well as that of the customers. Required education Bachelor's Degree Prefer...

Nauticalinfo Solutions is looking for AWS / GCP / Azure Cloud Engineer to join our dynamic team and embark on a rewarding career journey Design, develop, and deploy modular cloud-based systems Develop and maintain cloud solutions in accordance with best practices Ensure efficient functioning of data storage and process functions in accordance with company security policies and best practices in cloud security Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues Regularly review existing systems and make recommendations for improvements Interact with clients, provide cloud support, and make recommendations based on client needs Troubleshooting and an...

Description MS - Run LocationMumbai / Bangalore About The Role Multi-Cloud Azure Oracle DB PaaS Service Lead OverviewThe Multi-Cloud Azure and Oracle DB PaaS Service Lead will be responsible for managing and leading Platform-as-a-Service (PaaS) offerings across Azure and Oracle Cloud environments. This role will focus on designing, implementing, monitoring, and optimizing database services for multiple clients. The Service Lead will provide guidance, ensure security compliance, manage performance, and oversee system updates, while maintaining alignment with client and industry best practices. Key Responsibilities1.Lead Multi-Cloud PaaS Database ManagementoOversee the management of Azure and ...

Job Summary: We are seeking a forward-thinking Cloud Emerging Technologies Specialist to explore, evaluate, and implement cutting-edge cloud solutions and services. This role involves researching new cloud technologies, designing pilot projects, and collaborating with teams to integrate innovative cloud tools that drive business agility, scalability, and efficiency. Key Responsibilities: Research and evaluate emerging cloud technologies, tools, and platforms (e.g., serverless computing, AI/ML cloud services, container orchestration, edge computing). Design and prototype solutions leveraging new cloud services to improve infrastructure and application capabilities. Collaborate with cloud arch...

Role Overview Were seeking a Senior Operations Engineer to lead the stability, scalability, and reliability of our Java-based microservices platform. In this role, youll own production incident response, guide system architecture for resilience, and drive SRE practices such as SLOs and error budgets. You’ll also work across teams to scale observability, automate toil, and embed operational excellence in every service. Key Responsibilities Lead critical incident response efforts and own the resolution of high-severity outages. Drive root cause analysis and long-term reliability improvements. Architect and maintain observability solutions (Datadog, Prometheus). Define and track service-level o...

About the Role: We are seeking a proactive and skilled Cloud Operations Engineer to join our growing IT/Cloud Infrastructure team. In this role, you will be responsible for managing, monitoring, and optimizing our cloud environments to ensure high availability, scalability, performance, and security. Youll work closely with development, DevOps, and security teams to maintain seamless cloud operations across various platforms such as AWS, Azure, or GCP. Key Responsibilities: Deploy, manage, and monitor cloud infrastructure (AWS, Azure, GCP, etc.) Implement and manage CI/CD pipelines and automation tools. Monitor system performance, usage, and health; respond to incidents and outages. Ensure c...

We are looking for a technically strong Azure Support Engineer with proven experience in cloud environments. This role involves managing and supporting Azure infrastructure while ensuring high availability and performance of cloud-based systems.

We are looking for a technically strong Azure Support Engineer with proven experience in cloud environments. This role involves managing and supporting Azure infrastructure while ensuring high availability and performance of cloud-based systems.

We are looking for a technically strong Azure Support Engineer with proven experience in cloud environments. This role involves managing and supporting Azure infrastructure while ensuring high availability and performance of cloud-based systems.

Job Summary: We are looking for a skilled and motivated DevOps Support Engineer to join our IT and Engineering operations team. The ideal candidate will be responsible for maintaining CI/CD pipelines, supporting cloud infrastructure, automating operational processes, and ensuring high availability and performance of development and production environments. You will play a critical role in enabling efficient collaboration between development, QA, and operations teams. Key Responsibilities: Monitor, maintain, and support CI/CD pipelines and DevOps tooling (e.g., Jenkins, GitLab CI, Azure DevOps, CircleCI). Troubleshoot issues related to builds, deployments, and infrastructure and provide timel...

Description: MS - Run Location: Mumbai / Bangalore Job Description: Multi-Cloud Azure Oracle DB PaaS Service Lead Overview: The Multi-Cloud Azure and Oracle DB PaaS Service Lead will be responsible for managing and leading Platform-as-a-Service (PaaS) offerings across Azure and Oracle Cloud environments. This role will focus on designing, implementing, monitoring, and optimizing database services for multiple clients. The Service Lead will provide guidance, ensure security compliance, manage performance, and oversee system updates, while maintaining alignment with client and industry best practices. Key Responsibilities: 1.Lead Multi-Cloud PaaS Database Management: oOversee the management of...

Kwikpic is a fast-growing SaaS platform designed to simplify digital content management and sharing. Our goal is to empower businesses and individuals to manage their media efficiently while enhancing collaboration and engagement through our innovative cloud-based solutions. Job Location: Kolkata / Mumbai Hybrid Working\ Qualification: Any Graduate (Technical background preferred) Relevant Industry: SaaS / Cloud / Subscription-based Product Companies Key Skills: Customer Support, Customer Success, Communication Skills, CRM, SaaS Support, Cloud Support Job Description / Responsibilities: Provide timely and professional assistance to customers via email, chat, and phone, resolving technical an...

Your Role: Join Adobe Commerce Cloud as a Technical Support Engineer and solve complex technical challenges to enhance customer experiences. This high-impact role offers exposure to cutting-edge technologies and career growth. Key Responsibilities: Serve as the primary technical contact for Magento E-commerce issues. Troubleshoot Linux-based environments, web applications, and databases . Collaborate with cross-functional teams to resolve critical issues. Ensure timely issue resolution within SLA guidelines . Conduct log analysis to diagnose performance and infrastructure issues. Create and maintain technical documentation . Participate in on-call rotations and weekend support as required. W...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Account Delivery Management Good to have skills : Account Management Minimum 2 year(s) of experience is required Educational Qualification : 15 years of formal education - Graduate Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve acting as a software detective, utilizing your expertise in Account Delivery Mana...

Hi, We are having an opening for Technical Project Manager-Cloud & Digital Platforms at our Mumbai location. Job Summary We are seeking an experienced Technical Project Manager to lead the lifecycle of our digital marketing technology stack. This critical role bridges the gap between marketing strategy and technical execution, focusing on the management, optimization, and deployment of our digital assets on cloud platforms. You will be responsible for overseeing the technical infrastructure that powers our marketing efforts, ensuring our platforms are scalable, secure, and performant. The ideal candidate has a strong background in managing technical projects, a deep understanding of cloud an...

Please submit your updated resume using the following company URL: https://thinkanalytics.bamboohr.com/careers/99 The Role - Senior Cloud Operations Engineer We are looking for an extremely talented individual who has experience of leading up a support function within a cloud-ops team, in a fast-paced environment and is looking for their next challenge. We are looking for someone who has significant support experience, is comfortable managing P1/P2 incidents and leading major incidents. If this is you, then we would very much like to talk to you. Working closely with the global development and project teams to deliver both production and non-production environments, you will lead our deploym...

Please submit your updated resume using the following company URL: https://thinkanalytics.bamboohr.com/careers/98 The Role - Cloud Operations Engineer We are looking for a talented individual who has experience of working in a fast-paced environment with responsibility for Cloud and On-premises deployment and infrastructure/application monitoring. In addition, were looking for someone who has experience of being responsible for supporting the availability of production and non-production environments to join our talented and close-knit Operations team. Key Responsibilities You will work in our new, modern Pune office within a highly skilled and experienced team to: Contribute to maintain hig...

Location: Bangalore, KA Exp: 5+ Years Start Date: Immediate/15-30 Days Job Type: 1+ year Contract Job Description: Ability to translate application requirements into cloud architecture/infrastructure, Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant architectures. Capability to select the appropriate services based on compute, data, or security requirements. Knowledge of networking concepts (e.g., DNS, TCP/IP, Active Directory, and firewalls). Capability to migrate on-premises workload to cloud service providers. Knowledge of writing infrastructure as code (IaC) using CloudFormation, JSON, YAML or Terraform. Ability to troubleshoot distributed systems. Un...

• Troubleshoot and resolve desktop, laptop, and software issues (Windows, Mac OS, Office 365, Azure, etc) • Handle installation and configuration of antivirus and printer. • Coordinate with vendors and IT service providers Required Candidate profile • Atleast 4+ years experience of providing IT support • Good knowledge of configuration and support - Office 365 and windows migration • Prior experience in providing support for cloud services Perks and benefits • 5 days working • High growth

Job Title - Engineer Manager: - Job Description: - Total Experience 15-20 Years Work Mode Hybrid-Bangalore (3 days) Resource will bring leadership and natural trouble shooting experience along with a strong customer focus to support NAB’s cloud environments. Resource will use your experience in ensuring support practices and processes are applied for managing cloud migrations Great communication skills are needed to engage effectively with NAB asset teams across the entire business. Individual will be a key contributor in NAB’s cloud delivery by providing ongoing design advise for our cloud migrations. We believe in automating manual tasks with the right tools - Resource will have a keen eye...

The Technical Support Engineer will be part of a team of support engineers with the primary mission to provide world class technical service and support to IBM’s customers and partners. The support engineer will assist customers on questions and problems relating to their cloud deployments.Team members work closely with each other, development, and other teams to resolve complex issues and provide the best possible customer experience. Your responsibilities will include reviewing diagnostic information, troubleshooting, problem recreation and debugging complex product issues to determine course of action and/or solutions. If you love technology, tackling complex challenges, and leveraging yo...

The IBM Cloud Database Support Engineer role requires a well-organized, action-oriented team player with exceptional time management and strong written and oral communication skills to drive customer facing support issues in a fast-paced environment. The candidate must be an intermediate to senior-level database engineer, who can focus on improving overall customer experience by quickly identifying and resolving problems in our public cloud database offerings. The role requires excellent collaboration with team members, other IT organizations, key stakeholders and business partners to meet the needs of the business as well as that of the customers. - Work with other Database Engineering team...

Key Responsibilities Support Leadership & Operations Lead the application support team (L1/L2) , ensuring coverage in a 24x7 operations. Serve as primary escalation point for high-priority incidents and outages. Define and manage incident, problem, and change management processes (aligned to ITIL).[AB1] Monitor application performance, uptime, and incident trends using Azure Monitor, App Insights, and Log Analytics . Own the support SLA/KPI metrics (response time, resolution time, user satisfaction). Ensure proper shift rosters, on-call rotations, and handoffs across support staff. Technical & Platform Support Oversee troubleshooting for application-level issues Coordinate with Cloud Ops [AB...

As an experienced senior system administrator, your role will involve monitoring and optimizing the complex IT infrastructure in collaboration with the international IT infrastructure Team. Your expertise in system monitoring, user management, and cloud support will be crucial for managing complex international projects effectively. Key Responsibilities: - Handle second-level issues and escalate them to manufacturers when necessary. - Manage and optimize monitoring systems such as PRTG, Arctic Wolf, Defender, and Veeam to ensure data integrity. - Administer and manage Azure platform operations and provide support for Salesforce administration. - Develop and maintain data delivery processes f...