IT Technology Services Senior Specialist - Problem Management / Zero Outage Room- ECS Delivery SAP

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an IT Technology Services Senior Specialist (Problem Management) at SAP, your role will involve acting as the central driver and coordinator for teams working on Problem Management, Critical Incident Management (CIM), and Event Management. You will be responsible for ensuring the quickest possible Root Cause Analysis and remediation for major incidents. Your duties will include coordinating with various stakeholders, sending regular status updates, and driving continuous improvement initiatives across the Zero Outage Room (ZOR). Your responsibilities will include: - Driving technical resolution of long-running or repetitive outages - Preparing and executing action plans to de-escalate sit...

Posted 2 weeks ago

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IT Technology Services Senior Specialist - Problem Management / Zero Outage Room- ECS Delivery SAP

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an IT Technology Services Senior Specialist (Problem Management) at SAP's Delivery Center in Bangalore, India, your key role is to act as the central driver and coordinator among teams working on Problem Management (Zero Outage Room - ZOR), Critical Incident Management - CIM, and Event Management. Your responsibilities include guaranteeing the quickest possible Root Cause Analysis and remediation for major incidents, coordinating with various stakeholders, driving technical resolutions, supporting complex RCAs, and ensuring continuous improvement across ZOR. You will also be responsible for driving internal initiatives, participating in regional cadence, resolving critical incidents and R...

Posted 2 months ago

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IT Technology Services Senior Specialist - Problem Management / Zero Outage Room- ECS Delivery Hybris

0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you'll do For the Delivery Center in Bangalore, India, we are looking for an IT Technology Services Senior Special...

Posted 3 months ago

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