3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: As a Voice / VoIP Engineer in our company, you will play a crucial role in designing, implementing, and troubleshooting VoIP networks. Your expertise in SIP, VoIP protocols, and IP telephony will ensure optimal voice quality and system performance. Key Responsibilities: - Configure and manage IP-PBX, SIP trunking, and VoIP systems - Resolve issues related to ASR, ACD, PDD, CLI, DTMF, codecs, and voice quality - Perform packet trace (PCAP) and CDR analysis for diagnostics - Handle fraud monitoring, SIP Trunk down, and voice escalations - Support US clients and ensure 24/7 availability Qualification Required: - Strong knowledge of TDM, VoIP, SIP, and network security - Hands-on ...

Posted 3 days ago

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Assistant Manager - Global Service Operations Tata Communications Limited

0.0 years

0 Lacs

pune, maharashtra, india

On-site

Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Hybrid Network Services domain and voice platform. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Vali...

Posted 2 months ago

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VoIP Engineer TIGI HR

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

You are a skilled Voice / VoIP Engineer with over 3 years of experience in SIP, VoIP protocols, and IP telephony. Your main responsibilities will include designing, implementing, and troubleshooting VoIP networks to ensure optimal voice quality and system performance. Your key responsibilities will involve configuring and managing IP-PBX, SIP trunking, and VoIP systems, resolving issues related to ASR, ACD, PDD, CLI, DTMF, codecs, and voice quality, performing packet trace (PCAP) and CDR analysis for diagnostics, handling fraud monitoring, SIP Trunk down, and voice escalations, as well as providing support to US clients with 24/7 availability. To excel in this role, you must possess a strong...

Posted 2 months ago

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