7042 Cloud Computing Jobs - Page 9

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: EMC Storage Implementation & Maintenance . Experience: 5-8 Years .

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Overview This Network Support role is a critical first-level operational position responsible for ensuring performance, and security of network infrastructure. It demands Cisco CCNA certifications, along with experience in DNS and DHCP. Key responsibilities include troubleshooting outages, implementing/maintaining Cisco, Brocade, Fortigate, and Aruba devices (Firewalls, Routers, Switches, Wi-Fi), and managing complex networking concepts like MPLS and VPNs. Key Skills: a) Required Minimum 2yrs for L1, Minimum 3 Years for L2 experience in Network Support b) CCNA Certificate is must c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >In the Location Option Select Others >When BoT Asks you to enter job code, Enter 70 Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA is Mandate Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams.

As an experienced Solution Architect at General Technologies, you will be responsible for the architecture, design, and implementation of complex and highly available solutions. Your role will involve working closely with the sales team to create solution options and estimates for cloud migration projects. Here are the key responsibilities: - Utilize your IT experience with pre-sales solution experience. - Demonstrate recent experience in architecture, design, and implementation of complex solutions. - Perform datacenter workload migrations towards Azure. - Showcase strong expertise in Cloud Computing, Server/Datacenter virtualization, Storage, Information Security, and Network. - Exhibit experience in enterprise-wide architectural governance, architecture decisions, exceptions, and standards. - Provide scalable designs for migrating SAP applications to AWS, Azure, and private clouds. - Collaborate with customer point of contacts and internal teams to optimize delivery. - Document standard operating procedures with appropriate controls for smooth delivery. - Evangelize and execute best practices on cloud migration projects. - Create deliverables such as solution design, hardware sizing, and disaster recovery plans as part of cloud migration projects. In addition to the above responsibilities, you should meet the following minimum requirements: - Possess extensive knowledge of computer systems, operating systems, system security measures, database management, and web platforms. - Have a background in both hardware and software. - Demonstrate excellent ability to communicate technical information to non-technical individuals, especially in management roles. - Hold a degree in computer science, information technology, software engineering, or a related field. Join General Technologies to contribute your expertise and experience in shaping innovative solutions and driving successful cloud migration projects.,

**Role Overview:** You will work in the area of Software Engineering at Capgemini, where you will be involved in the development, maintenance, and optimization of software solutions and applications. Your responsibilities will include applying scientific methods to analyze and solve software engineering problems, developing and applying software engineering practice and knowledge, and supervising the work of other software engineers. Your role will require original thought, judgment, and collaboration with team members and stakeholders. **Key Responsibilities:** - Apply scientific methods to analyze and solve software engineering problems. - Develop and apply software engineering practice and knowledge in research, design, development, and maintenance. - Supervise the technical and administrative work of other software engineers. - Build skills and expertise in the software engineering discipline to meet standard expectations for the role. - Collaborate and act as a team player with other software engineers and stakeholders. **Qualifications Required:** - More than a year of relevant work experience. - Solid understanding of programming concepts, software design, and software development principles. - Ability to work independently with minimal supervision and produce accurate and reliable results. - Demonstrate the ability to work on a range of tasks and problems. - Organize your time effectively to deliver tasks within set timelines. - Work cooperatively with others to achieve team goals and positively impact project performance. - Make decisions based on your understanding of the situation. **Additional Details:** Capgemini is a global business and technology transformation partner with a diverse team of 340,000 members in over 50 countries. With a heritage of over 55 years, Capgemini is trusted by clients to leverage technology to address their business needs comprehensively. The company delivers end-to-end services and solutions, utilizing strengths in strategy, design, engineering, AI, generative AI, cloud, and data, along with deep industry expertise and a strong partner ecosystem.,

As a Team Leader at our company, you will play a crucial role in managing and motivating a team of support representatives, developing strategies, and ensuring targets are achieved. Your responsibilities will include: - Monitoring and managing desktop support, and VIP support functions to ensure optimal service. - Maintaining high performance levels for service-related processes and implementing improvement activities when necessary. - Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews. - Managing installations, upgrades, and configurations of hardware and software. - Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery. - Resolving issues escalated by technicians and engineers. - Handling data according to legal and company guidelines. - Providing support and guidance to stakeholders. - Controlling costs and budgets regarding products. - Developing a deep understanding of products for proper service delivery to clients. - Taking accountability for service delivery performance, meeting customer expectations, and driving future demand. - Developing practices to ensure team productivity. - Recommending methods of improvement and ensuring timely implementation for service delivery upgrades. - Providing accurate and regular reports to management on the performance of service delivery. - Leading personnel management, performance assessment, training, and mentoring. - Building strong relationships with teams to enable effective dialogue exchange between departments. To be successful in this role, you should have: - 4+ years of experience as a Team Leader. - Experience with system installation, configuration, and analysis. - Knowledge of Desktop, Servers, networks, and cloud computing. - Knowledge of data protection operations and legislation (e.g. GDPR). - Leadership and organizational skills. - Ability to manage multiple projects. - Outstanding communication skills. - Problem-solving aptitude. Education: BSc/B-tech in Computer Science, IT, or a relevant field. Work Location: Chennai Shift Timing: UK Shift Immediate Joiners Required If you are interested, please contact the HR at +91 8838675423.,

As a Technical Application Support Executive, your main responsibility will be to provide technical assistance and resolve issues related to software applications for both internal users and external clients. You will need to use your technical expertise, problem-solving skills, and customer-focused mindset to ensure the smooth operation of our business-critical systems. Your tasks will include: - Issue Resolution: You will be the first and second line of support for application-related issues. It will be your responsibility to diagnose, troubleshoot, and resolve technical problems efficiently. - Ticket Management: Managing and maintaining a ticketing system to log, track, and update all queries with a comprehensive history of troubleshooting steps and resolutions. - System Monitoring: Proactively monitoring the performance and health of applications and systems to prevent potential issues before they impact users. - Collaboration: Working closely with cross-functional teams to escalate complex issues and implement effective solutions. - Documentation: Creating and maintaining detailed technical documents, procedures, and a knowledge base to assist users and support teams. - User Training: Delivering training and guidance to internal teams and clients on application functionality and best practices. - Updates and Maintenance: Assisting in the implementation of application updates, patches, and new features, and helping develop maintenance plans and schedules. - Reporting: Generating reports on application performance, recurring issues, and support metrics to support continuous improvement efforts. - Communication: Maintaining clear and professional communication with stakeholders to keep them informed of issue status and resolution process. Qualifications and Skills: - Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field. - Experience: Proven experience in technical support, application support, or a similar role. - Technical Proficiency: Good knowledge of operating systems (Linux), experience with ticketing and IT Service Management tools, basic understanding of networking concepts and protocols, familiarity with application management, cloud computing basics, and scripting languages like Python and Bash. - Soft Skills: Exceptional problem-solving and analytical skills, outstanding verbal and written communication skills, strong customer service orientation, excellent time management and organizational skills, and the ability to work independently and as part of a team. In addition to the responsibilities and qualifications mentioned above, you will be required to work in rotational shifts, general shifts, or night shifts. This is a full-time permanent position with benefits such as paid sick time, paid time off, and work-from-home options. Please note that the work location for this position is in person.,

Role Overview: As an Embedded C Programmer, you will be responsible for developing and implementing embedded software solutions for various applications. Your expertise in programming languages such as C and knowledge of embedded systems will be crucial in ensuring the smooth operation of electronic devices. Key Responsibilities: - Develop and implement embedded software solutions using C programming language - Collaborate with the team to design and develop firmware for embedded systems - Ensure the functionality and performance of embedded software through testing and debugging - Work on integration with various communication protocols such as UART, SPI, and I2C - Participate in continuous integration and deployment processes using tools like Git and Azure DevOps Qualifications Required: - Proficiency in Embedded C programming - Solid understanding of embedded systems and microcontrollers - Experience with communication protocols like UART, SPI, and I2C - Familiarity with version control systems such as Git - Knowledge of software development best practices and methodologies Additional Company Details: The company focuses on developing innovative solutions in the field of embedded systems and software engineering. With a strong emphasis on continuous integration and performance management, you will have the opportunity to contribute to cutting-edge projects in the technology sector.,

As a member of SAP's fast-moving and collaborative team, you will be contributing to building AI and large language model (LLM) systems at scale. Passionate about tackling challenging technical problems, you will work across a diverse technology stack to deliver solutions that power SAP's global ecosystem. In this role, you will have the opportunity to gain hands-on experience taking ideas from concept to production, learn directly from experienced engineers, and contribute to high-impact AI initiatives that shape SAP's AI strategy. Key Responsibilities: - Collaborate with a team to build AI and large language model (LLM) systems at scale - Tackle challenging technical problems and work across a diverse technology stack - Contribute to high-impact AI initiatives that shape SAP's AI strategy - Gain hands-on experience taking ideas from concept to production - Learn directly from experienced engineers in the field Qualifications Required: - Experience in building AI and large language model (LLM) systems - Passion for solving challenging technical problems - Proficiency in working across a diverse technology stack - Strong collaboration skills and ability to work in a fast-moving team environment You will be a part of SAP's culture of inclusion, focusing on health and well-being, and flexible working models to ensure that everyone, regardless of background, feels included and can perform at their best. SAP values the unique capabilities and qualities that each person brings to the company, investing in employees to inspire confidence and help them realize their full potential. As a purpose-driven and future-focused cloud company with a highly collaborative team ethic, SAP is committed to creating a better world by unleashing all talent. Please note that SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you require accommodation or special assistance to navigate the application process, please contact the Recruiting Operations Team at Careers@sap.com. Successful candidates may be required to undergo a background verification with an external vendor. For more information on the responsible use of AI in SAP's recruitment process, please refer to the Guidelines for Ethical Usage of AI in the Recruiting Process.,

Job Summary Assists in the design, definition, development, and test of the cloud computing applications development. Collaborates with senior engineers to ensure that internal and external clients' needs are met. Job Requirements Delivering software development specifications with a thorough analysis and understanding of the clients' needs and requirements. Building a scalable grid system to handle a variety of framework in the cloud computing platform. Utilizing automated testing tools to perform the testing and maintenance of cloud computing platforms and infrastructure. Collecting and researching customer experience with cloud computing applications; preparing reports for management. Education Typically requires a minimum of 2 years of related experience.

As a Senior Account Manager for posting (Events) will work across all our client bases. oversee a variety of deliverables around their global motorsport and football partnerships; brand Candidate can be male or female, must be over 35 years of age

What You Will Do: Deliver high quality solutions on time. Lead / manage a team of software engineers Manage daily activities of the development team Collaborate with cross-functional global teams such as product management, design, support and other development teams. Encourage innovative mindset towards solving difficult and sometimes ambiguous problems Build and maintain high performance engineering teams with a predictable delivery cadence. Mentor engineers and guide them towards achieving their career objectives. Evaluate and make recommendations on techniques, practices or technologies that would enhance our needs Train the junior members of the team on subject matter expertise to ensure continuous learning Assigns personnel to various projects and directs their activities; reviews and evaluates their work and prepares performance reports Minimum Requirements: Certified ServiceNow System Administrator Bachelors degree in computer science or related field 6+ years of experience with technologies relevant to SN and advanced coding skills 2+ years of experience managing development teams Proven track record of delivering high quality solutions as a lead / manager Experience working in an Agile environment with focus in SCRUM methodologies. Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript) An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems Ability to execute a project based on our priorities, context, risks and desired outcomes 2+ years of experience with scripted REST APIs Experience educating internal or external customers in best practice design Ability to work independently or with team Demonstrate strong initiative and self-starter Preferred Requirements: ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist ITSM/CSM/HR

As an FM Specialist Core at Nokia, you will play a critical role in the fault management of our 5G SA Core Network. You will work closely with project teams, delivering high-level design reviews and coordinating network integration activities to ensure seamless service delivery. In this dynamic environment, you will manage critical incidents, provide expert problem-solving on escalated issues, and drive resolution within SLA requirements. Your contributions will enhance team performance as you guide colleagues through intricate configuration changes and troubleshoot critical problems. You have: 6-8 years of technical experience in VOLTE IMS. Relevant experience with Ericsson IMS Core Domain (5G Core Nodes - HLR, HSS, EIR, UDM, CCDM, CCSM). Experience with 5G/LTE/VoLTE E2E call flows. Knowledge of Cloud Native Architecture, Microservices, Kubernetes, and Docker. Expertise in 5G Core IMS Architecture, Interfaces, and Protocols. It would be nice if you also had: Experience with IMS architecture and related nodes. Familiarity with Service Based Architecture concepts and Network Slicing. Manage end-to-end fault incident and problem resolution, ensuring compliance with SLA and OLA requirements. Configure and maintain the 5G SA Core Network, coordinating closely with project teams for design reviews and integration activities. Prepare, implement, and verify configurations for nodes or systems, documenting methods of procedure (MOP) and work instructions (WI). RCA problem-solving with the care team to identify and mitigate underlying issues.

As a Principal Developer, this role will focus on the skills - IMS, VoLTE, 4G, and 5G, typically working in the telecommunications and network engineering sectors, leading the development and enhancement of core network technologies. The role involves designing, implementing, and optimizing IMS (IP Multimedia Subsystem) and voice technologies like VoLTE (Voice over LTE), within the broader context of 4G and 5G networks. You have: Require a bachelor's degree or a related field 10+ years of relevant R&D Development experience on Telco grade products. Good hands-on knowledge inCloud Native, Microservices applications, using Containers and Virtualization Technologies like Docker, Kubernetes (K8s), Consul, Redis, gRPC, Helm, Envoy and Open-Source Integration. Experience in IMS, VoLTE, 4G/5G core technologies is a plus. Strong analytical and debugging skills. It would be nice if you also had: Knowledge of Nokia Telco products, CFX-5000, NTAS,and Nokia SBC is a plus. Contribute to CNCS feature enhancements across multiple core network NFs like SBC, TAS, CSCF, and MRF. Contribute towards all aspects of software life cycle management including requirement analysis, design, implementation, and code reviews, and ensure timely delivery with quality. Analyse issues found in internal testing and customer deployments in detail, identify the root cause, and provide optimal quality solutions. Participate in discussions with customers to understand their requirements and concerns, and contribute to finding solutions. Work effectively in a mixed environment and utilize best practices and knowledge of internal or external business issues to improve products or services. Apply and maintain quality standards. Participate in process and tools evolutions and improvements.

Job Summary: The ES Oracle Cloud Lead will be responsible for leading the implementation, configuration, and support of Oracle Cloud Enterprise Systems (ES) modules. The role involves overseeing technical and functional teams, ensuring successful project delivery, and providing strategic guidance for optimizing Oracle Cloud solutions in alignment with business objectives. Key Responsibilities: Lead Oracle Cloud ES implementation projects, including planning, configuration, and deployment. Collaborate with business stakeholders to gather requirements and design solutions. Oversee technical and functional teams, ensuring tasks are completed on time and within scope. Configure and customize Oracle Cloud modules (HCM, Financials, SCM, Procurement, or relevant modules) as per business needs. Provide expertise in Oracle Cloud integrations, extensions, and data migration strategies. Ensure adherence to best practices, governance, and compliance standards. Conduct workshops, training sessions, and knowledge transfer for end-users. Troubleshoot complex issues, provide solutions, and ensure system stability. Monitor system performance, recommend enhancements, and optimize processes. Prepare project documentation, reports, and dashboards for senior management.

Understanding client business processes and service needs and working with the client to demonstrate how ServiceNow modules will support these processes Provide guidance to the client and to ServiceNow technical resources in the implementation of the to/be processes. Advise on all things functional and operationally related to ServiceNow implementation projects Collaborates with other IT functions to design solutions for complex problems and understands end-to-end business processes Designs and develops integration solutions, data migration strategies and tools Designing end to end solutions in ServiceNow. Responsible for creating HLD/LLD. Collaborate with other business and technical teams. Integration experience through web services (SOAP and REST) and/or other technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Overall 12+ years of experience with 5yrs of ServiceNow experience. Have worked on multiple integrations of ServiceNow-Monitoring Tools Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow Solid understanding of the overall NOW platform and integrations Experience with ServiceNow development tools including Studio, Flow Designer, and Integration Hub Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving

High-Level Product Development: Draft high-level product specifications and translate them into code, ensuring attention to system integrity, feasibility, quality, security, maintainability, and modularity. Technology Advocacy: Champion the use of appropriate technologies and define streamlined workflows to adhere to coding standards, ensuring efficient and effective development processes. Collaborative Problem-Solving: Collaborate with teams globally to address production escalations, working closely with the reliability team to achieve timely resolutions for customer issues. Peer Review and Collaboration: Actively participate in peer review discussions encompassing requirements, specifications, designs, code, and other artifacts, fostering a culture of continuous improvement. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 8 years of experience in a role involving network design, implementation, and administration, with at least 5 years specifically focused on Edge and/or Network Cloud technologies. Proven experience in application consulting, ideally within a large enterprise setting. Deep understanding of cloud computing principles, including IaaS, PaaS, and SaaS models. Extensive knowledge of networking protocols (TCP/IP, HTTP/2, etc.), routing, switching, VPN, Firewalls, Load balancing, and SD-WAN Preferred technical and professional experience Experience with containerization and orchestration tools like Docker and Kubernetes. Relevant industry certifications (e.g., Cisco Certified Network Associate, AWS Certified Solutions Architect). Familiarity with IBM's Edge and Network Cloud offerings

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud Storage. Experience3-5 Years.

Roles and Responsibility Design and implement scalable infrastructure solutions using OpenStack. Collaborate with cross-functional teams to ensure seamless integration of infrastructure and platform components. Develop and maintain technical documentation for infrastructure and platform architecture. Troubleshoot and resolve complex technical issues related to infrastructure and platform operations. Ensure compliance with industry standards and best practices for infrastructure and platform security. Provide technical guidance and mentorship to junior team members on infrastructure and platform architecture. Job Requirements Strong understanding of OpenStack and its ecosystem. Experience with cloud-based technologies and platforms. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong leadership and management skills, including the ability to motivate and guide junior team members. Mandatory Skills: ServiceNow - IT Service Management. Experience: 8-10 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: IaaS. Experience: 5-8 Years.

SDET - Python Application Programmer - L2 Minimum 5 to 8 years of experience with very strong communication, collaboration & client exp. skill Experience working closely and directly with client for at least one major project esp. on technical front Well versed with SDLC & Agile. On time delivery & quality Flexible experience to work both Functionally and Technically. Hands on experience with UI and API automation testing. Technically strong with Java, Python, Selenium, REST Assured, Robot Framework Technically strong in using GitHub & CI/CD tools like Jenkins Strong Troubleshooting & Resolution oriented skills Proficient in Learning & Evaluating new tools & technologies Strong experience in using Tools to manage teams Manual & Automation Cycles Good if has knowledge on Linux & Cloud Computing Nice if the person has Apple Exp. Mandatory Skills: Python Application Programming. Experience: 3-5 Years.

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: VLSI Consulting. Experience: 8-10 Years.

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: DataBricks - Data Engineering. Experience: 8-10 Years.

API Development: Knowledgeable in API development, lifecycle management, and gateways like Envoy. Strong understanding in API testing tools Cloud Expertise: Proficient in AWS and its various services such as EKS, S3, DynamoDB, EC2, Route 53, Lambda, etc. Ability to automate with various scripting languages (Python, Shell scripting, GO) Understanding of infrastructure as code tools (IAM, ARM, Terraform, Chef, ) Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines Hands-on Kubernetes skills and knowledge. Understanding of Kubernetes cluster rehydration Hands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, Open Telemetry, Datadog, etc) Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale Proven experience in implementing advanced observability practices and techniques at scale. Proven experience in maintaining scalability and resiliency of complex environment. Ability to triage, execute root cause analysis, and be decisive under pressure Experience managing and interpreting large datasets using query languages and visualization tools Proficient communication skills with an ability to reach both technical and non-technical audience Ability to learn new software, method and practices and bringing them to our developers Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships Proven experience performing chaos testing to build confidence in the system's capability to withstand turbulent conditions in production On call support and experience Understanding of Agile Methodology Behavioral : Analytical Skills and Research capabilities Ability to evaluate and propose best-of-breed tools and engineering best-practices Deeply self-motivated with the ability to work independently, coordinating activities within cross-regional and multi-functional teams A passion for excellence, innovation, and teamwork; eager to learn and adapt every day Proven track record to quickly learn, adapt and thrive in a fast paced, dynamic and deadline driven environment Excellent Communication Skills Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships Proven experience performing chaos testing to build confidence in the system's capability to withstand turbulent conditions in production On call support and experience Understanding of Agile Methodology Behavioral : Analytical Skills and Research capabilities Ability to evaluate and propose best-of-breed tools and engineering best-practices Deeply self-motivated with the ability to work independently, coordinating activities within cross-regional and multi-functional teams A passion for excellence, innovation, and teamwork; eager to learn and adapt every day Proven track record to quickly learn, adapt and thrive in a fast paced, dynamic and deadline driven environment Excellent Communication Skills Your future duties and responsibilities Required qualifications to be successful in this role Skills: Citrix Azure Active Directory

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 8 years of relevant experience. Position Description: As a Level 3 Citrix DaaS on Azure Administrator, you will lead the design, deployment, and advanced troubleshooting of Citrix Virtual Apps and Desktops hosted on Microsoft Azure. Youll serve as a subject matter expert (SME) for escalated issues, performance optimization, and architectural decisions across enterprise-scale environments. Citrix CloudDaaS Engineer Citrix DaaS Infrastructure Management: Design, deploy, and manage Citrix DaaS environments, including Citrix Cloud, Citrix Virtual Apps and Desktops, and Citrix Gateway ADC. Design, implement, and manage advanced Citrix infrastructure solutions based on Citrix DaaS on public clouds ( Azure) Candidate will work on large complex Citrix cloud infrastructure technologies. Work closely with Public Cloud infrastructure engineersarchitects and drive deployment standards & hosting workloads Work closely with Nutanix VMwareCloud HCI and drive deployment standards & hosting workloads Work independently and collaboratively with team such as technical, process , security etc Provide expertise in the configuration, optimization, and troubleshooting of Citrix DaaS and CVAD on-Prem environments. Troubleshoot issues related to virtual desktop access, profile management (e.g., FSLogix), application performance, and user connectivity. Analyze & document problems trends with client systems and applications and provide RCA Maintain documentation, including architecture diagrams, runbooks, and SOPs. Strong logical and communication skills to lead troubleshooting during major incidents problem management. Must have skills : In-depth knowledge of Citrix technologies and their integration with other IT infrastructure components. Extensive experience on Citrix Cloud DaaS with workloads on Azure Extensive experience on Azure Landing Zone , Virtual machines, Virtual Net, Storage account Azure AD. Strong troubleshooting skills and experience with performance tuning. Deploy Citrix Cloud Connector Migration from Citrix Virtual Apps and Desktops to Citrix DaaS? Host Connections with multiple resource locations, Pre-Created Service Principal Extensive experience on PVSMCS , creation of Golden Image etc. Strong understanding on Azure cloud and experience Deep understanding of Citrix Cloud, Citrix DaaS, and Citrix Virtual Apps and Desktops (CVAD). Install VDA Using PowerShell, Create a Manual Catalog ,Create Delivery Groups and Assign Resources to Users Configure Autoscale Citrix DaaS Workspace Configuration Extensive experience on Storefront, NetScaler Gateway Familiarity with FSLogix, Citrix Workspace Environment Management (WEM), Citrix Gateway (NetScaler), and Citrix Profile Management. Handson experience with window servers ( 2019/ 2022) Skills: Citrix Citrix Netscaler Cloud Computing English Citrix XenDesktop

Position Description: Shift: Rotational Shift (Primarily - 7PM-4AM IST) - US Hours Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 6 years of relevant experience. Position Description: 6+ years of experience in OCI cloud infrastructure with good PaaS, IaaS and experience Good experience in IAM, Identity domains, Cloud Guard/Security Zones, Cost Management Strong knowledge of OCI core services: VCN,NSG, Subnets, Compute,Load-balancers, WAF, Block/Object Storage,DBs Experince in IaC (OCI Resource Manager, Terraform) Experience with Oracle Cloud services like Autonomous Database, Oracle Integration Cloud, etc. Hands-on experience with Terraform or OCI Resource Manager. Proficient in scripting (Shell, Python, etc.) for automation. Knowledge of security concepts like IAM, policies, compartments. Experience with monitoring tools like OCI Monitoring, Logging, or third-party solutions. OCI certifications such as OCI Foundations, OCI Architect Associate/Professional are a plus. Experience with DevOps CI/CD pipeline, Test Automation tools and processes Configure backup, monitoring, disaster recovery, and high availability Troubleshoot and resolve cloud infrastructure issues. Maintain documentation for OCI environments and procedures Drive and support system reliability, availability, scale, and performance activities Must have skills : OCI Platform (IAM, Identity domains, Cloud Guard/Security Zones, Cost Management) Network (VCN, NSGs, Load-balancers, WAF) Storage (Object, Block and files) Data (DBs) Compute (VMs) IaC (OCI Resource Manager, Terraform) OCI DevOps OCI Backup OCI Monitoring service & Logging Analytics OCI Full Stack Disaster Recovery Skills: Cloud Computing DevOps English Oracle