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3.0 - 5.0 years

4 - 6 Lacs

Coimbatore

Work from Office

Job Description We are looking for experienced .Net C# developers to assist with new development, cloud formation and support of existing products. This is a primary role of Software Engineering function within the Product Development team (TagMatiks). The individual should be self-motivated, creative and proactive, with 1 - 3 years of progressive experience to work successfully in a fast-paced environment including latest technologies like C#, .Net Core framework and Azure. As a part of industry leading and patented TagMatiks product development, the individual will work closely with fellow team, product owner, solution architect, project manager and other stakeholders throughout the SDLC. Essential Requirement: - Experience in full cycle implementation of software development projects using .NET 4.8, .NET Core, C#, ADO.NET, ASP.NET, MVC, Microservice. - Experience in Azure technology is an added advantage. - Experience in developing Web API and RESTful web services. - Experienced with client-side programming HTML, CSS, AJAX, Angular - Programming skills on SQL Server with strong database design. - Good experience with design patterns, object-oriented design and programming. - Proficient with source code management system, continuous integration - Troubleshooting experience - Work directly with agile application development to provide daily support aligned with a model of planned releases - Experience in Data Modeling and Visualization - Experience in web-based/cloud software development and software deployment processes - Excellent oral and written communication - Self-confident, strong problem solving and logical thinking - Responsible for meeting deadlines and adherence to set coding standards Should be creative, quick learner and hard working

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2.0 - 7.0 years

12 - 22 Lacs

Bengaluru

Hybrid

Skill - .Net C# / .NET Core / Web APIs / Angular /Azure Exp - 2-8yrs Mode - Work from Office (Hybrid mode). Location - Bangalore NP - 0 - 60 days Education / professional qualifications Bachelors degree in Engineering, Technology, Business, Accounting, or a related course of study from an accredited college/university Technical Certifications on .NET / Azure / Agile / Scrum Skills: Technical skills on develop apps with Microsoft C# / .NET Core / Web APIs / EF Core / Angular 12+ / NGRX / HTML5 / SCSS Cloud: Azure, Storage, IaaS, PaaS, Security, Networking, Identity Service, DevOps, Service Bus, Front Door, Firewall, Functions, App Services Plan, KeyValut, Insights Strong Programming, OOPS & DevOps skills. Strong analytical skills, written and verbal communication skills are required. Working knowledge on software process such as source control management, change management, defect tracking and continuous integration. Understands the Cloud architecture including IAAS, PAAS and SAAS models.

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5.0 - 7.0 years

7 - 10 Lacs

Hyderabad

Hybrid

Immediate Openings on Azure Admin /Developer/ Migration/Azure SQL DBA _ Pan India_ Contract : 5+ Years: Azure Admin/Developer/ Migration/Azure SQL DBA: Notice Period :Immediate. Type : Contract Azure Administering Skills Responsible for administering, installation, configuration and troubleshooting of Azure services. Managing Azure subscriptions, resource groups, role-based access control, Azure Active Directory and permissions, Monitoring Storage Skills. Storage and Disk Management Networking Skills network configuration network security Application Gateway and Load Balancer Disaster backup and Recovery ASR configuration and troubleshooting. Windows Servers (OS 2012/14/16/19) App Configuring on Windows maintaining VMs in Azure including patching and future updates (Windows Server AZURE MIGRATION ENGINEER Mandatory to have: Technical Skills Hands on migration experience in Azure and on-prem: Application and DB Server Migrations from On-Prem to Azure Cloud Azure Migrate Toolset experience. network configuration and network security group in Azure Azure Active Directory and permissions Configuring apps on Windows Servers (OS 2012/14/16/19) Skilled in PowerShell, ARM templates Assessment and analyze the reports. AZURE SQL DBA Mandatory to have: Technical Skills Experience with SQL Database on Windows OS Building and migrating databases into Azure. Knowledge on SQL database in terms of deployment, maintenance and troubleshooting during deployment in Azure. Experienced having deployment knowledge on SQL Server in Azure. Experienced with SQL Managed Instance supporting DBs in Azure Experienced with deploying and optimising DBs in Azure Experience in setting up SSRS reports. Worked on SQL Backups. Worked on SQL Port.

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5.0 - 8.0 years

7 - 11 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud Azure Admin. Experience5-8 Years.

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5.0 - 8.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft-Cloud Azure. Experience5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

Work from Office

.Net Fullstack (Angular/React) + Azure Over 6+ years of experienceTechnology.NET/C# experience, cloud Azureworked in app modernization projects.Design develop, and maintain scalable and secure full-stack applications leveraging cloud-native technologie and services Implement frontend interfaces using modern frameworks and libraries, ensuring responsive and intuitive user experiences Develop robust backend services and APIs, integrating cloud data storage and processing solutions for high performance and reliability.Automate infrastructure provisioning and application deployment using infrastructure as code (IaC) and continuous integration/continuous deployment (CI/CD) pipelines Ensure application and data security by implementing best practices in authentication, authorization, encryption, and compliance standards Optimize application performance across both the frontend and backend, utilizing cloud monitoring and optimization tools.Collaborate with cross-functional teams to define requirements, design solutions, and deliver features that meet user and business needs Mandatory Skills: FullStack Microsoft-Cloud Azure. Experience5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud Azure Admin. Experience3-5 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Coimbatore

Work from Office

Azure engineer 7 - 10 YEARS Rates including mark up - 170 K/M - 180 K/M Evaluate Zayo's current landscape for gaps and readiness Gather and analyze business and technical requirements to design cloud estate. Identify risks and develop strategies for a smooth cloud transition. Collaborate with onsite and offshore architects to design scalable, secure Azure cloud architectures using using Azure services like Azure Virtual Machines, Azure App Services, and Azure Kubernetes Service Ensure best practices for security, compliance, and performance optimization. Usage IaC tools like Terraform and AWS CloudFormation to automate cloud resource management. Work with DevOps teams, developers, and stakeholders to meet all cloud infrastructure requirements. Measure cloud environments to optimize performance and cost-efficiency. Create detailed documentation of cloud architectures and processes for maintenance and future Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud Azure Admin. Experience5-8 Years.

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5.0 - 8.0 years

6 - 10 Lacs

Pune

Work from Office

RATE:- up to 150K location :- PAN india EXP:- 5+ Design and implement secure, scalable Azure architectures aligned with enterprise standards. Address vulnerabilities as they are identified within the environment. Manage and automate cloud provisioning tasks and workflows using native Azure tools and scripting. Administer Managed Cloud Environments (MCEs) and ensure high availability and performance. Configure and manage MLPs Virtual Network (VNET) in Azure, integrating it with core services and on-premises infrastructure. Management and implementation of identity and access management using Microsoft Entra. Develop deployment processes for resource stacks and associated configurations. Support and extend standard systems management processes (change, incident, problem management) into the Azure environment. Implement monitoring and management infrastructure for availability and performance visibility. Design and manage network connectivity to/from and within Azure, including hybrid and multi-cloud scenarios. Integrate Azure management tooling with internal systems Design and implement data protection strategies, including high availability (HA) and business continuity planning (BCP). Administer Microsoft 365 services including Exchange Online, SharePoint Online, PowerApps, and content migration using ShareGate. Windows Server Administration & Management Required Qualifications Microsoft Azure Certification (e.g., AZ-104Microsoft Azure Administrator; AZ-305Designing Microsoft Azure Infrastructure Solutions; AZ-400Designing and Implementing Microsoft DevOps Solutions; or MCSECloud Platform and Infrastructure or equivalent). 3+ years of experience designing, deploying, and supporting Azure environments (IaaS and PaaS). Proficiency managing and administering Microsoft Entra (accounts, groups, conditional access, PIM, etc.) Strong analytical and problem-solving skills. Hands-on experience with the Azure portal and native Azure services. Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Cloud Azure Admin. Experience5-8 Years.

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10.0 - 15.0 years

20 - 25 Lacs

Bengaluru

Work from Office

Mandatory Skills: Cloud Azure Admin. Experience>10 YEARS.

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3.0 - 5.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft-Cloud Azure. Experience3-5 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud Azure Admin. Experience3-5 Years.

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3.0 - 5.0 years

6 - 10 Lacs

Chennai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud Azure Admin. Experience3-5 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft-Cloud Azure. Experience5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud Azure Admin. Experience3-5 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Chennai

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud Azure Admin. Experience5-8 Years.

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5.0 - 8.0 years

6 - 10 Lacs

Pune

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Cloud Azure Admin. Experience5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Pune

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud Azure Admin. Experience5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Chennai

Work from Office

Cloud Migration Specialist Chennai Rates including mark up - 170K/ No Of position - 3 Mandatory skills -AWS and Azure Cloud migrations, on-prem applications to AWS/Azure Experience - 5 - 8 years Position Overview: We are seeking a skilled Cloud Engineer with expertise in AWS and Azure Cloud migrations. The ideal candidate will lead the migration of on-premises applications to AWS/Azure, optimize cloud infrastructure, and ensure seamless transitions. Key Responsibilities: Plan and execute migrations of on-prem applications to AWS/Azure. Utilize or Develop migration tools for large-scale application migrations. Design and implement automated application migrations. Collaborate with cross-functional teams to troubleshoot and resolve migration issues. Qualifications: 5+ years of AWS/Azure cloud migration experience. Proficiency in Cloud compute (EC2, EKS, Azure VM, AKS) and Storage (s3, EBS,EFS, Azure Blob, Azure Managed Disks, Azure Files). Strong knowledge of AWS and Azure cloud services and migration tools. Expert in terraform. AWS/Azure certification preferred. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud Azure Admin. Experience5-8 Years.

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5.0 - 10.0 years

15 - 20 Lacs

Pune

Work from Office

AZURE DATA ENGINEER Skills - Strong technical experience in Azure, SQL , Azure data factory, ETL, Databricks Graduation must Experience- 5-10 years CTC- Up to 14 - 20 LPA 21st June -F2F Interview only (Pune) Contact- 7742324144

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5.0 - 7.0 years

12 - 16 Lacs

Pune

Work from Office

Roles and Responsibilities Design, develop, test, deploy, and maintain cloud-based applications using Microsoft Azure platform. Collaborate with cross-functional teams to identify requirements and implement solutions that meet business needs. Develop microservices architecture for scalability, reliability, and maintainability of applications. Implement event-driven architectures using Azure Event Hubs and Azure Functions. Ensure high availability of services by implementing load balancing strategies.

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6.0 - 11.0 years

15 - 22 Lacs

Thiruvananthapuram

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Role & Responsibilities : 1• Having extensive hands on experience with C#, .NET Core, Web API, MVC, SQL, and Entity Framework. 2• Analyzing and designing software products to meet client specifications. 3• Leading teams and managing projects throughout the development lifecycle. 4• Proven track record of leading client/team discussions, resolving team issues, and handling escalations. 5• Implementing, testing, and fixing functionality. 6• Participating in agile Scrum deliveries as a team member. 7• Defining high level requirements through interaction with stakeholders. 8• Improving code performance by providing critical suggestions for fixes. 9• Troubleshooting technical issues such as hangs, slow performance, memory leaks, and crashes. 10• Analyzing and documenting requirements for development and software maintenance. 11• Keeping up-to-date with current and emerging technologies. 12• Managing multiple tasks and prioritizing effectively to meet deadlines. Preferred candidate profile : 1• 6+ years of IT industry experience 2• Extensive knowledge in C#, Net Core Technologies 3• Proficient experience in Azure Cloud Technologies. 4• Familiarity with Docker, Kubernetes, Kafka, NoSQL like Casandra, Mongo DB etc. and Cloud platforms 5• Good understanding of Agile development practices is a plus 6• Good to have knowledge in Hazelcast, Redis 7• Excellent communication and client-facing skills 8• Having knowledge of NodeJS, React JS/Angular JS will be an added benefit 9• Experience in software engineering and design architecture. Experience with following Tools is added advantage; 1-Visual Studio 2022 2• Re Sharper 3• SQL Server Management Studio 4• TFS/VSTS or a similar Task Tracking Tool 5• Git version control 6•Debug diagnostic tools Perks and benefits Based on Experience& Skills and Interview performance the salary is Negotiable for the deserving candidates.

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3.0 - 6.0 years

10 - 12 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

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Job Title: .NET Developer / .NET Core Developer Salary: 1,00,000 per month Location: PAN India (Work from Office) Experience: 3to 6 Years (Adjustable based on actual need) Work Mode: Work from Office Employment Type: Full-time Job Summary: We are looking for a skilled and enthusiastic .NET / .NET Core Developer to join our dynamic team. The ideal candidate should have strong experience in developing scalable web applications using .NET technologies and React, with a solid understanding of software development principles, Agile methodology, and database design. Key Responsibilities: Design, develop, test, and deploy secure, scalable, and high-performance applications using .NET / .NET Core. Implement and maintain Web APIs , ASP.NET solutions, and React-based frontends . Collaborate with cross-functional teams to translate business requirements into technical specifications using UML designs . Optimize existing systems for scalability and performance. Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives. Ensure code quality through unit testing, code reviews, and best practices. Must-Have Skills: .NET / .NET Core development experience Strong proficiency in UML Design Experience in React.js Web API , ASP.NET Good understanding of SQL and relational databases Exposure to Agile methodology Perks & Benefits: Exposure to cutting-edge technologies Opportunity to work with a collaborative and innovative team Pan India office locations for flexibility

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5.0 - 8.0 years

10 - 14 Lacs

Navi Mumbai

Work from Office

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft ASP.NET Good to have skills : ASP.NET MVCMinimum 5 year(s) of experience is required Educational Qualification : BE/Btech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft ASP.NETGood to Have Skills :ASP.NET MVCJob :Key Responsibilities :A:Should be able to develop application end to end using mentioned technologies B:Should be able to work on Agile methodology C:Should be able to work on tools like Confluence, JIRA, TeamCity Technical Experience :A:6 plus years of Full stack application development experience Hands on knowledge of Angular, ASPNET MVC, NET framework, C, SQL Server, NET Core, WEB API, Windows Services, OOPS, design patterns, B:SOLID principlesExp with unit testing and mocking frameworks NUnit / Moq , Exp on unit testing for front end frameworks and libraries is a plus Source code mgmt with tools like Git/Bitbucket C:Containerization using Docker and Kubernetes, Microservices architecture Banking domain exp Cloud Azure Professional Attributes :A:Should have good communication and analytical skills Educational Qualification:BE/BtechAdditional Info : Qualification BE/Btech

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5.0 - 8.0 years

7 - 11 Lacs

Coimbatore

Work from Office

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? _x000D_ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? _x000D_ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? _x000D_ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? _x000D_ Mandatory Skills: Cloud Azure Admin_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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