2 Cloud Assets Jobs

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries worldwide, NCR VOYIX has been a pioneer in consumer transaction technologies for almost 140 years. By transforming everyday consumer interactions into meaningful moments, NCR VOYIX revolutionizes stores, restaurants, and digital banking experiences with cloud-based, platform-led SaaS, and services capabilities. As an Asset and Configuration Management Team Manager at NCR VOYIX, you will be responsible for overseeing the Asset and Configuration Management processes and the configuration management database (CMDB). Your role will involve leading the strategy and process development to enhance the existing ServiceNow based CMDB. Reporting to the ServiceNow Platform executive, you will collaborate closely with ITSM teams, IT Architecture, and ServiceNow platform stakeholders. In this position, you will manage NCR Voyix's Global Asset and Configuration Management processes and team members, ensuring effective governance, strategy development, data integrity, quality management, performance monitoring, and continual service improvement initiatives. By coordinating a global organization, you will drive compliance with global service management standards and processes to optimize the stability, security, and control of the enterprise ServiceNow CMDB. Your key responsibilities will include delivering innovative asset management and configuration management solutions to align with NCR Voyix's evolving business needs, owning the development and implementation of Asset and Configuration Management governance, evaluating and enhancing the existing ServiceNow CMDB design, understanding the ServiceNow CSDM, defining technology requirements for CMDB integration, ensuring CMDB data accuracy, developing best practices for asset and configuration standards, identifying critical success factors, operational reporting, providing coaching and training for CMDB stakeholders, collaborating on service improvement initiatives, evaluating industry trends, auditing SACM team activities for compliance, and advancing IT performance through creative thinking. To qualify for this role, you should hold a Bachelor's Degree in an IT-related field or possess a minimum of 5 years of relevant experience. A strong understanding of ITSM best-practices, hands-on experience with enterprise Change, Configuration, and Asset Management tools, technical knowledge in related roles, and excellent interpersonal skills are essential. Preferred qualifications include ITIL certification, architecture review experience, ServiceNow administration experience, and relational database administration experience. Join us at NCR VOYIX, where we empower stores, restaurants, and financial institutions to surpass their goals and succeed in today's competitive landscape. If you are ready to contribute to driving innovation and excellence in Asset and Configuration Management, we welcome your application. Please note that offers of employment are subject to the successful completion of screening criteria specific to the job role. NCR Voyix adheres to an Equal Employment Opportunity policy and only accepts resumes from agencies on the preferred supplier list. Be sure to verify that emails received during the application process are from a @ncrvoyix.com email domain.,

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. Headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe, NCR VOYIX has been the global leader in consumer transaction technologies for nearly 140 years. The company focuses on turning everyday consumer interactions into meaningful moments by transforming stores, restaurants, and digital banking experiences through cloud-based, platform-led SaaS and services capabilities. NCR VOYIX is renowned for creating exceptional consumer experiences in partnership with leading retailers, restaurants, and financial institutions worldwide. Leveraging expertise, research and development capabilities, and a unique platform, the company helps customers navigate, simplify, and manage their technology systems effectively. Customers are at the core of NCR VOYIX's mission, which is to enable stores, restaurants, and financial institutions to surpass their goals, ranging from customer satisfaction to revenue growth, operational excellence, cost reduction, and profit growth. By offering solutions that empower customers to thrive in today's competitive landscape, NCR VOYIX brings innovative, industry-leading technology to businesses of all sizes across various industries, earning the trust of renowned global brands as well as local favorites. Job Summary The Asset and Configuration Management Team Manager at NCR VOYIX is responsible for overseeing the company's Asset and Configuration Management processes and the configuration management database (CMDB). Reporting to the ServiceNow Platform executive, the successful candidate will lead the strategy and process development needed to enhance the existing ServiceNow-based CMDB. Working closely with ITSM teams, IT Architecture, and ServiceNow platform stakeholders, the candidate plays a pivotal role in ensuring effective governance, data integrity, and continual service improvement initiatives related to global Asset and Configuration Management processes. Key Responsibilities - Deliver innovative asset management and configuration management solutions to meet evolving business needs, including managing SaaS/cloud assets and services. - Develop and implement governance for Asset and Configuration Management, including standards, policies, and procedures. - Evaluate and suggest improvements to the existing ServiceNow CMDB design, implementation, and management. - Understand the ServiceNow CSDM and its interrelationships with ITSM, Asset Management, APM, and other ServiceNow-related processes. - Define technology and integration requirements for CMDB to support IT Service Management, Asset Management, and other processes. - Ensure accurate and up-to-date CMDB data and establish best practices for updating CI data. - Establish and implement asset and configuration standards, policies, and procedures. - Identify critical success factors, develop process performance metrics, and monitor performance. - Provide coaching and training for CMDB stakeholders and collaborate on service improvement initiatives. - Stay updated on industry innovations and recommend new technologies. Basic Requirements - Bachelor's Degree in an IT-related field or a minimum of 5 years of relevant experience. - Strong understanding of ITSM best practices, with experience in Configuration Management and Asset Management. - Hands-on experience with enterprise Change, Configuration, and Asset Management system tools, preferably within the ServiceNow environment. - Preferred technical knowledge in relevant roles such as CMDB Manager/Analyst, Application Portfolio Manager/Analyst, Change Manager, Network Administrator, Database Administrator, among others. - Experience leading technical discussions and working in complex technical environments. - Strong interpersonal and influencing skills in a global environment. Preferred Requirements - ITIL Foundation certification. - Architecture review and ServiceNow administration experience. - Relational database administration experience. Please note that offers of employment are subject to passing applicable screening criteria. NCR Voyix follows an Equal Employment Opportunity (EEO) policy.,