Senior Software Engineer - CCaaS Integration Talent21 Management Shared Services Pvt. ltd.

7.0 - 10.0 years

7 - 12 Lacs

hyderabad

Work from Office

Software Development & Integration : Develop and integrate scalable software solutions for cloud-based contact center platforms, including Genesys Cloud , Amazon Connect , and Nice InContact . Design and implement CTI (Computer Telephony Integration) solutions for call routing, agent management, and interaction handling in a contact center environment. Leverage microservices architecture to build high-performance, scalable applications. Deliver cloud-based solutions on AWS , ensuring high availability, scalability, and reliability. Technology Stack & Development : Utilize .NET Framework and .NET Core to design and develop backend systems, with proficiency in C# . Work with JavaScript and Typ...

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