102 Cloud Administration Jobs - Page 4

Implement and manage Zscaler cloud security solutions, focusing on protecting the organization's network and data from cyber threats.

Req ID: 326932 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Linux/UNIX Lead Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience: .Thorough technical knowledge of Linux/UNIX/AIX platforms (Ubuntu, RHEL/SuSE). Must be able to demonstrate deep technical troubleshooting and problem-solving skills. Expertise in UNIX heterogeneous platform environments, including Clustering, Backup operations, Patching and Activation, Technical skills in Network components are preferred (DNS, DHCP, TCP). Good fundamentals and technical hands-on experience in Linux/UNIX/AIX troubleshooting. Willingness to develop strong competencies in Linux/UNIX/AIX platform support. Knowledge of Shell scripting / Python/Ansible will be a plus. Excellent understanding of ITSMITIL processes and certification will be added advantage. Good communication, team building, and interpersonal skill are mandatory. Knowledge and experience in Migration methodologies and Migration tools like Double Take and other related industry-wide deployment/migration tools. Knowledge in Linux VHS V2V - Vmotion and Solaris Zones migration from SHS to SHS is preferred, Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. .Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. .Shell scripting and automation experience is a plus. .Fundamental understanding of emerging technologies, including Containers and PaaS solutions .Able to work on On-Call rotations .Able to work independently in a project scenario. .Experience handling P1/P2 calls and escalations .Able to write quality KB articles, Problem Management articles, and SOPs/Run-books .Passion for delivering timely and outstanding customer service .Able to Help L1 staff in support .Great written and oral communication skills with internal and external customers Basic Qualifications: . 7+ years of overall operational experience . 3+ years of AWS/Azure experience . 3+ years of experience working in a diverse cloud support environment in a 24.7 production support model Preferred Certifications: . AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications . Azure Administrator Associate/Solution Architect Certifications . GCP Cloud Engineer About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Req ID: 326934 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Linux/UNIX/AIX Lead Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience: .Thorough technical knowledge of Linux/UNIX/AIX platforms (Ubuntu, RHEL/SuSE). Must be able to demonstrate deep technical troubleshooting and problem-solving skills. Expertise in UNIX heterogeneous platform environments, including Clustering, Backup operations, Patching and Activation, Technical skills in Network components are preferred (DNS, DHCP, TCP). Good fundamentals and technical hands-on experience in Linux/UNIX/AIX troubleshooting. Willingness to develop strong competencies in Linux/UNIX/AIX platform support. Knowledge of Shell scripting / Python/Ansible will be a plus. Excellent understanding of ITSMITIL processes and certification will be added advantage. Good communication, team building, and interpersonal skill are mandatory. Knowledge and experience in Migration methodologies and Migration tools like Double Take and other related industry-wide deployment/migration tools. Knowledge in Linux VHS V2V - Vmotion and Solaris Zones migration from SHS to SHS is preferred, Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. .Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. .Shell scripting and automation experience is a plus. .Fundamental understanding of emerging technologies, including Containers and PaaS solutions .Able to work on On-Call rotations .Able to work independently in a project scenario. .Experience handling P1/P2 calls and escalations .Able to write quality KB articles, Problem Management articles, and SOPs/Run-books .Passion for delivering timely and outstanding customer service .Able to Help L1 staff in support .Great written and oral communication skills with internal and external customers Basic Qualifications: . 7+ years of overall operational experience . 3+ years of AWS/Azure experience . 3+ years of experience working in a diverse cloud support environment in a 24.7 production support model Preferred Certifications: . AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications . Azure Administrator Associate/Solution Architect Certifications . GCP Cloud Engineer About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Req ID: 327046 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a OS and Cloud Engineer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Preferred Experience: .Knowledge of Windows 2003/2008/2012/2016/2019/2022 Servers (Must Have), Server installation, configuration, Active Directory Management (OU/GPO/Forest and domain config and etc),Hyper-V / Vmware - Deployment and management of hyper V VMs, Disk Administration: Shrink Partitions & Share Drives, Disk Quotas, DFS, Patch management, Troubleshooting skills in OS & Hyper-V related. Hand-on knowledge of various RAID technologies (RAID 0+1, RAID 1, RAID 5, etc.), Knowledge of Clustering (geo cluster, multimode passive/active). Working Knowledge of File and Print servers, Knowledge on server management tools, Log monitoring/maintenance, and Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. .Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. .Powershell, scripting, and automation experience is a plus. .Fundamental understanding of emerging technologies, including Containers and PaaS solutions .Able to work on On-Call rotations .Able to work independently in a project scenario and do POCs. .Experience handling P1/P2 calls and escalations .Able to write quality KB articles, Problem Management articles, and SOPs/Run-books .Passion for delivering timely and outstanding customer service .Able to Help L1 staff in support .Great written and oral communication skills with internal and external customers Basic Qualifications: .7+ years of overall operational experience .3+ years of AWS/Azure experience .3+ years of experience working in a diverse cloud support environment in a 24.7 production support model .2+ years scripting Preferred Certifications: .AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications .Azure Administrator Associate/Solution Architect Certifications Four Year BS/BA in Information Technology degree or equivalent experience About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Position Summary: We are seeking a highly skilled Cloud Administrator with expertise in cloud services, particularly AWS and Azure, to join our growing team. This role involves managing and optimizing cloud infrastructure, ensuring secure cloud operations, and providing solutions to common vulnerabilities flagged by the security team. The ideal candidate will have extensive experience in cloud migration, IAM management, and a solid understanding of both AWS and Azure services. In addition, familiarity with cloud monitoring tools and SAP will be advantageous. Key Responsibilities: Cloud Infrastructure Management: Administer and manage AWS cloud services, including IAM, EC2, EBS, EFS, Lambda, CloudWatch, NLB, Log Insights, and Amazon Kinesis. Implement cloud solutions to migrate workloads from on-premises to the cloud. Design, deploy, and maintain scalable and reliable cloud environments for various business applications. Security and Compliance: Work closely with the security team to identify and address common vulnerabilities and threats within the cloud environment. Ensure compliance with industry standards and best practices for cloud security. Cloud Solutions Design and Implementation: Take a holistic approach to business problems, developing end-to-end solutions that include design, procurement, implementation, and ongoing operations. Provide technical leadership and guidance on cloud adoption and migration strategies. Azure Management: Administer Azure subscriptions, Azure AD, and Azure Monitor for cloud operations and security management. Leverage Azure Sentinel for security information and event management (SIEM). Cloud Monitoring and Optimization: Utilize cloud monitoring tools such as Datadog or Dynatrace to optimize performance and ensure high availability. Troubleshoot cloud-based applications, services, and infrastructure to maintain optimal uptime and performance. Collaboration: Work with cross-functional teams, including developers, system engineers, and architects, to ensure smooth cloud operations and successful cloud migrations. SAP Integration (Optional): Provide basic support or integration services for SAP in the cloud environment. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience). Minimum of 4 years of experience in cloud administration and cloud migration, with hands-on experience in AWS services such as IAM, EC2, EBS, EFS, Lambda, and CloudWatch. Strong experience and a solid understanding of IT infrastructure fundamentals, with expertise in both Linux and Windows systems, as well as hands-on cloud experience. Solid experience with Azure cloud services, including Azure Sentinel, Azure AD, and Azure Monitor. Experience with cloud security practices, vulnerability management, and incident response. Strong understanding of cloud architecture and best practices for security and scalability. Familiarity with cloud monitoring tools like Datadog, Dynatrace, or similar. Basic knowledge of SAP is a plus. Problem-solving and troubleshooting skills, with the ability to look at business problems holistically and provide effective solutions. Excellent communication and collaboration skills. Certifications (Preferred but not required): AWS Certified Solutions Architect – Associate or Professional Microsoft Certified: Azure Solutions Architect Expert Certified Kubernetes Administrator (CKA) or similar. Preferred Qualifications: Familiarity with CloudFormation, Terraform, or other Infrastructure as Code (IaC) tools. Strong experience in cloud cost optimization strategies. Experience with hybrid cloud and multi-cloud environments.

Design and implement Azure-based infrastructure solutions in alignment with enterprise standards and business requirements. Manage and optimize Azure resources, including virtual machines, storage accounts, VNets, AKS, and more. Develop and maintain infrastructure as code using tools like ARM templates, Terraform, or Bicep. Ensure security, compliance, and cost optimization across the Azure environment. Implement and manage CI/CD pipelines using Azure DevOps or similar tools. Monitor and troubleshoot performance and reliability issues. Collaborate with cross-functional teams including developers, architects, and security engineers. Provide leadership and mentorship to junior engineers. Stay up to date with Azure platform updates, best practices, and new technologies.

Job Summary: We are looking for a detail-oriented Infrastructure Administrator with proven expertise in managing enterprise IT tools and cloud platforms. You will be responsible for setting up, configuring, and maintaining key systems like Tableau, AWS Resources, SAP BO, Collibra, SAS, and Alteryx. Key Responsibilities: Manage administration of Tableau Server, SAP BO, Alteryx Server, and AWS Services. Handle access provisioning, license management, and user governance for Collibra and Power Designer. Oversee system stability, performance optimization, and backup strategies. Monitor tool usage, patch versions, and ensure software compliance. Collaborate with IT and Data Governance teams for secure infrastructure practices. Must-Have Skills : Experience administering Tableau Server , including user permissions and dashboards Proficiency in managing AWS Resources (IAM roles, EC2, S3, monitoring tools) Strong working knowledge of Collibra and Information Steward for data governance Experience managing SAS , Alteryx Server , and other enterprise data tools Nice-to-Have Skills : Familiarity with Power Designer , Datagrip , and metadata repository tools Knowledge of enterprise security policies , auditing, and patch management Experience in regulated sectors like insurance, banking domains

Role: Cloud Pass Administartor Location: Chennai Exp : 5 to 8 yrs Work Mode: Hybrid NP : Immediate Joiners to 15 days ( Who can join in the month of June ) Primary Skills: Azure and DevOPS Practises Excellent Communication Skills Responsibilities : Work with Application teams to troubleshoot cloud resources issues. Work with Engineering Team to develop better solutions for the customer. Evaluate existing infra Identify gaps functionally, technically, highlight them and have it addressed. Manage cloud environments in compliance with the organizations security policies. Explore automation possibilities in the infra and have it implemented. Perform Disaster recovery and configuration management tasks. Should be able to manage AKS clusters. Knowledge and experience in Cloud infrastructure/services and delivery models, storage concepts, networking basics, etc. Knowledge in IT service management and corresponding ITSM procedures and policies Documented understanding of ITIL processes, SOW's, Affidavits, Agreements, SLA's and KPI's, cost of service, and Risk and security. Interested Candidate Share Resume at dipti.bhaisare@in.experis.com

We are looking for Lead Network Engineer for Bangalore / Gurgaon Experience : 5 to 10 Years Location : Bangalore / Gurgaon NP : Immediate to 15 days Please send updated resume below mail ID : sumanta.majumdar@infinite.com Job description : Job Title: Cloud Expert (L3 Support) Azure/GCP/AWS Job Summary: We are seeking a highly skilled Cloud Expert (L3 Support) with deep expertise in Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). This is an advanced-level technical role responsible for managing, optimizing, and resolving complex issues across multi-cloud environments. The ideal candidate should have strong troubleshooting skills, experience in infrastructure as code (IaC), and hands-on exposure to cloud security, networking, and automation. Key Responsibilities: Data Center Migration from Legacy to Cloud Provide L3-level troubleshooting and resolution for cloud-related incidents across Azure, AWS, and GCP. Analyze and resolve complex issues related to compute, storage, networking, identity, and cloud-native services. Engage in root cause analysis (RCA) and create post-mortem documentation. Cloud Operations & Automation: Design, deploy, and maintain infrastructure using IaC tools (Terraform, ARM templates, CloudFormation, etc.) Develop and manage automation scripts using PowerShell, Python, Ruby, JSON or Bash. Implement monitoring, logging, and alerting frameworks (e.g., CloudWatch, Azure Monitor, Stackdriver). Security & Compliance: Enforce cloud security best practices (IAM, encryption, firewalls, network segmentation). Participate in audits, security assessments, and implementation of compliance controls (e.g., ISO, SOC, HIPAA). Architecture & Optimization: Collaborate with architecture teams to design scalable, secure, and cost-effective cloud solutions. Collaboration & Documentation : Work closely with L1/L2 support teams, developers, and DevOps engineers. Document configurations, SOPs, runbooks, and architecture diagrams. Mentor junior staff and contribute to knowledge base. Required Skills & Experience: Cloud Platforms (at least 2 required): Azure: Virtual Machines, Azure AD, VNets, NSGs, App Services, AKS, ARM templates AWS: EC2, IAM, VPC, S3, RDS, Lambda, CloudFormation, CloudWatch GCP: Compute Engine, VPC, Cloud IAM, GKE, Stackdriver, Deployment Manager Cloud Health for any Environment General Skills: Minimum 610 years of IT experience with 4+ years in cloud operations Deep understanding of networking concepts (DNS, VPN, IP routing, firewalls, load balancers, DHCP, Access-list, Ip Subnetting and Switching) Experience with monitoring and alerting platforms (Datadog, Splunk, Prometheus,Netflow and Solarwinds etc.) Familiarity with DevOps practices and CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps, Kubernetes)

Dear Candidate, Were hiring a Cloud Systems Integrator to connect disparate systems and ensure seamless cloud-native integrations. Key Responsibilities: Integrate SaaS, legacy, and cloud systems. Build APIs, webhooks, and message queues. Ensure data consistency across platforms. Required Skills & Qualifications: Experience with REST, GraphQL, and messaging (Kafka/SQS). Proficiency in integration platforms (MuleSoft, Boomi, etc.). Cloud-first development experience. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

Call Logs And Incident Management Call Logs And Incident Management Role & responsibilities Team Management : Lead and guide a team of system administrators, providing support, mentoring, and performance feedback. Assign and monitor the tasks progress for timely resolution Act as the primary point of contact for escalated issues and team-related concerns DATA BACKUP : To maintain Server and Application periodical backup & Restore To maintain Network devices backup & Restore TO maintain User backup &Restore To maintain backup and monitoring reports Proper documentation for all above points. Network Administrator : Routing and Policy management in Firewall Network laying and maintenance. Network monitoring & troubleshooting. IP address management. Maintain sap & ssl vpn connectivity with all locations. CCTV camera's monitoring and troubleshooting and check the backup on daily basis System Administrator : System / Server upgrade and configuration as per requirement OS & AV Patch update and monitoring Troubleshooting of all remote and local user calls related to hardware, applications, Email, network & Printers E-tips and user trainings Ensure systems are running smoothly, securely, and efficiently. Manage regular updates, backups, and troubleshooting for IT infrastructure. Plan and execute IT projects, including system upgrades and new implementations. Collaborate with other teams and departments to understand and meet IT requirements. Research and recommend new technologies to improve efficiency and performance It Helpdesk For Day To Day Activities Able to provide same day resolution System preventive maintenance. Asset tagging and management. maintain daily calls report. maintain daily work schedule. maintain monthly & yearly report. It Purchase And It Documentation And Its Process Good Negotiation Skills Handle IT purchase and coordinate with vendor and all related dept. To complete the process and payments. Maintain all IT reports and update on regular basis. Maintain all IT forms ( IT asset issue and rollback, account creation, printer service, IT internal documentation.) Call Logs And Incident Management : Call log against downtime of isp and take continuous follow-up till problem resolved. Register call to oem for system part issue and replace part. Follow up for the registered calls to oem & other vendors. Cloud Administration : Design, implement, and manage cloud infrastructure. Enforce security measures and ensure compliance. Develop and maintain backup and disaster recovery plans. Monitor and optimize performance. Manage costs through effective resource utilization. Implement automation for routine tasks.

*****AWS Cloud Admin***** *****Pune (Maharashtra)***** *****Work From Office***** *****Early Joiner Preferred***** *****AWS Certification is Mandatory***** We are hiring for a leading Fintech company that specializes in consumer lending solutions in India. Requirements: Minimum 4 Years experience with cloud platform Amazon Web Services (AWS). Knowledge of Google Cloud Platform (GCP) would be nice to have. Experience with Linux/Unix operating systems, web and application servers like Apache, Tomcat and Nginx. Knowledge of scripting languages such as Python, Shell/Bash scripting. Knowledge of SQL, PostGres, and Mongo databases is a must. Monitoring and alerting based on Grafana and Prometheus Should be able to write Automation scripts using Python SDK for AWS services. Previous working experience with a Startup environment is a plus. A person with excellent communication skills and coordination with a team to expedite the tasks on time. Should have worked on at least one cost optimization project on AWS and should come up With ideas and optimization plans and duly take responsibility for their executions. Experience with the orchestration of containers using Kubernetes is a Plus. Using services like EKS, ECR and EKS. Should be an avid learner and a self-starter. Should be able to take up new implementations and ideas as a challenge and should be open to learning something new all the time. AWS cloud engineer responsibilities: Designing and implementing secure network solutions that meet business requirements. Creating and configuring virtualized systems in the AWS environment. Performing infrastructure upgrades and updates to maximize system efficiency while minimizing downtime. Deploying applications in AWS using EC2, AWS Lambda and AWS Fargate using ECS and ECR. Creating blueprints using Cloud Formation templates for common workloads. Maintaining, testing and implementing disaster recovery procedures. Implementing automation using scripting languages (e.g., Python) to manage AWS services. Building tools for deployment, monitoring, and troubleshooting of system resources in an AWS environment. Developing software components in Python or any other high-level language that interacts with AWS cloud services by leveraging the AWS APIs Graduation in B.Tech, MCA, and BSc in Computer Science with certifications in AWS.

Position :- Offshore Primary Function of this Position: - 5-7 years of experience in Identity Cloud Services (IDCS) [PaaS], OCI (Oracle Cloud Infrastructure), SaaS Administrator Good Communication and should jointly work as a team member This Candidate should have worked on Identity Cloud Services (IDCS) [PaaS], OCI, SaaS Administrator knowledge of technical skills as mentioned below: Technical Skills: - Understand IDCS Configuration for Single Sign on. Assign users to respective groups. Understand concept of IDP, SP, Containers, SAML Hands on Configuration of Autonomous database Hands on Object Storage, Buckets Hands on experience on Admin APIs Good to have knowledge of Python, Java Scripting Should have knowledge of Single Sign-on in Cloud. How it works and how it is configured. Can handle Change Management process and also taking care of the migration. Suggest Best practice to be followed as per Industry standard. Center point of contact for Admin activities. Understand Security and Policies. Understand IDCS management and should suggest steps to streamline and stabilize the environment. Configure ESS Sync Job Role Synchronization Knowledge of Implementing secure and single Sign-On (SSO) login services between Oracle Cloud applications integrated with Oracle IDCS understanding of security protocols & identity management within cloud environments. Additional Skills: - Knowledge of helps desk tool like Service now, JIRA.

Job Title: Cloud Administrator - IT Services Location: Gurgaon, Haryana, India #job-location.job-location-inline {displayinline;} Work Mode: Work from Office Span of Control: Individual Contributor Job Summary Educational Qualification Skills Goal-oriented with a results-driven desire for success Experience

Senior GCP Cloud Administrator Experience: 8 - 12 Years Exp Salary : Competitive Preferred Notice Period : Within 30 Days Shift : 10:00AM to 7:00PM IST Opportunity Type: Remote Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : GCP, Identity and Access Management (IAM), BigQuery, SRE, GKE, GCP certification Good to have skills : Terraform, Cloud Composer, Dataproc, Dataflow, AWS Forbes Advisor (One of Uplers' Clients) is Looking for: Senior GCP Cloud Administrator who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Senior GCP Cloud Administrator Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. We do this by providing consumers with the knowledge and research they need to make informed decisions they can feel confident in, so they can get back to doing the things they care about most. We are looking for an experienced GCP Administrator to join our team. The ideal candidate will have strong hands-on experience with IAM Administration, multi-account management, Big Query administration, performance optimization, monitoring and cost management within Google Cloud Platform (GCP). Responsibilities: Manages and configures roles/permissions in GCP IAM by following the principle of least privileged access Manages Big Query service by way of optimizing slot assignments and SQL Queries, adopting FinOps practices for cost control, troubleshooting and resolution of critical data queries, etc. Collaborate with teams like Data Engineering, Data Warehousing, Cloud Platform Engineering, SRE, etc. for efficient Data management and operational practices in GCP Create automations and monitoring mechanisms for GCP Data-related services, processes and tasks Work with development teams to design the GCP-specific cloud architecture Provisioning and de-provisioning GCP accounts and resources for internal projects. Managing, and operating multiple GCP subscriptions Keep technical documentation up to date Proactively being up to date on GCP announcements, services and developments. Requirements: Must have 5+ years of work experience on provisioning, operating, and maintaining systems in GCP Must have a valid certification of either GCP Associate Cloud Engineer or GCP Professional Cloud Architect. Must have hands-on experience on GCP services such as Identity and Access Management (IAM), BigQuery, Google Kubernetes Engine (GKE), etc. Must be capable to provide support and guidance on GCP operations and services depending upon enterprise needs Must have a working knowledge of docker containers and Kubernetes. Must have strong communication skills and the ability to work both independently and in a collaborative environment. Fast learner, Achiever, sets high personal goals Must be able to work on multiple projects and consistently meet project deadlines Must be willing to work on shift-basis based on project requirements. Good to Have: Experience in Terraform Automation over GCP Infrastructure provisioning Experience in Cloud Composer, Dataproc, Dataflow Storage and Monitoring services Experience in building and supporting any form of data pipeline. Multi-Cloud experience with AWS. New-Relic monitoring. Perks: Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Paid paternity and maternity leaves How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: Forbes Advisor is a global platform dedicated to helping consumers make the best financial choices for their individual lives. About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

We are seeking a skilled and experienced IT Infrastructure Cloud Administrator to join our dynamic IT team. We are seeking a skilled Cloud Administrator to manage, monitor, and optimize our cloud infrastructure. The ideal candidate will have hands-on experience with cloud platforms (primarily AWS, Azure, or GCP), infrastructure automation, system administration, and security compliance. This role involves ensuring system availability, performance, and security while supporting deployment pipelines and cloud-native applications What You'll Do Deploy and manage AWS services: EKS, EC2, S3, RDS, IAM. Configure cloud instances, profiles, snapshots, backups, and data retention policies. Maintain cloud inventory and documentation Create infrastructure/network diagrams for clarity and scalability Use Bash, PowerShell, Python or cloud CLIs for infrastructure management and automation tasks Automate provisioning/configuration using CloudFormation, Terraform, or Ansible. Manage auto-scaling, load balancing, and disaster recovery Design and maintain CI/CD pipelines for AWS EKS. Integrate security checks (SAST, DAST, dependency scanning) in pipelines. Patch and update containers to mitigate vulnerabilities Embed security across the software development lifecycle. Implement runtime security policies, encryption, and IAM best practices. Apply RBAC in Kubernetes and use tools like Falco, Aqua, or Sysdig Collaborate with architects and developers on cloud deployments. Ensure cloud systems are efficient, secure, and cost-effective. Promote knowledge sharing and continuous improvement Monitor cloud infrastructure using Prometheus, Grafana, CloudWatch, ELK Stack Troubleshoot and resolve infrastructure issues Optimize resource usage for performance and cost-efficiency Implement security policies and patch management. Remediate vulnerabilities in containers, Linux, and cloud environments What You'll Need Expertise in AWS (EKS, EC2, S3, RDS, IAM). Exposure to Azure or GCP is a plus Experience with Jenkins, GitLab CI, Circle CI, AWS Codepipeline. Proficient in Kubernetes, Docker, and container security Skilled in CloudFormation, Terraform, or Ansible. Familiar with data retention and backup strategies. Capable of creating infrastructure diagrams Bachelors in computer science, IT, or related field Preferred AWS certifications (Solutions Architect, SysOps, Security Specialty) Kubernetes certification (CKA or CKAD) is a plus

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

The Strategy & Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network 's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, toassist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP,AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional.

The Strategy & Consulting Global Network Song Practice | Nice CXone- Consultant Join our team of Strategy & Consulting Global Network Song consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice :Strategy & Consulting Global Network Song I Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales | Level :Consultant | Location :Gurgaon, Mumbai, Bangalore, Hyderabad, Chennai, Pune | Years of Exp: 4-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Global Network practice. The Practice A Brief Sketch The practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Use understanding of contact center framework- Work in high-paced and complex projects along with understanding industry specific customer service processes, operations and functional needs of the project. Deploy customer service concepts and contact center skills: Manage stakeholder expectations and engage in resolving issues and risks for the success of the project Design and deliver customer interaction solutions across: Apply across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply leading-edge expertise in implementing omni-channel/multichannel applications :Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using dev tools e.g., Designer Maximize understanding of CC Framework: Deep dive into integration with internal and external components, API integrations, understanding of Java and Webservices. Use deep knowledge of multiple self-service and speech recognition vendors' offerings: Knowledge of both real-time and historical reporting and analytics, managing routing rules, conversational & contextual services, back-office workload distribution, agent desktop applications. Bring your best skills forward to excel at the role: Sound and expert understanding of Contact Center solutions: Components both for on premise and cloud solution types, in depth experience in designing and implementing key business processes in the domain of Customer Services Read about us. Qualifications Your experience counts! 4-8 years experience in depth Functional and technical experience on delivering Voice and Non-Voice solutions ex. (SMS, Email, Chat, web etc.) applications solutions using application development tools. Experience in implementing at least 1 NICE inContact / CXone project a must (which involves integration with CRM as well as Agent screen pop) and functional, technical detailed design and over-all application experience on building multichannel self-service/IVR and DFO. Experience in CC Cloud administration and system management:Experience in preparing contact center application architecture & design, experience in leveraging CC products to automate customer service processes, experience in integrating web apps with AI for Natural Language processing including Bot, AI, RPA. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

The Strategy & Consulting Global Network Song Practice | Nice CXone- Analyst Join our team of Strategy and Consulting Global Network Song consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Nice CXone | Level: Analyst | Location: Gurgaon, Mumbai, Bangalore, Hyderabad, Chennai, Pune | Years of Exp: 1-4 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Use cross domain functional exposure: Experience in contact center and overall customer service area, working in high-paced and complex projects and understanding industry specific Customer Service processes, operations and functional needs. Deploy thorough skills to manage stakeholder expectations: Engage in resolving issues, risks for the success of the project, possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply application design and development experience: Knowledge of implementing the orchestration platform of Contact Center Solution preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self-Service vendor organizations, or leading consulting firms. Deep dive with leading-edge expertise in implementing multichannel: Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using Contact Center Solution tools. Maximize thorough understanding of Contact Center Solution Framework: Integration with internal and external components, API integrations, understanding of Java, WebServices, Containerization (Kubernetes), deep knowledge of multiple contact center and speech recognition vendor platforms including hands-on experience with products. Bring your best skills forward to excel at the role: Experience across functional and technical Voice and Non-Voice solutions: SMS, Email, Chat, web etc. applications solutions using application development tools. Experience and knowledge of Contact Center Solution Infrastructure Components :Those around routing, reporting, recording, multi-media (SMS, email, chat) WhatsApp, outbound, callback & inbound IVR solutions, chatbot, voice Bot Knowledge of Web Integration with Orchestration applications :Use AI and Natural Language processing (NLU Engines), knowledge of cutting-edge technologies including chat and voice Bot, AI, RPA Experience in auxiliary systems: Including WFM, Recording, Virtual Hold, Quality Management will be a plus. Read about us Blogs Qualifications Your experience counts! 1-4 years of experience across in depth functional and technical areas on delivering Voice and Non-Voice solutions e.g. (SMS, Email, Chat, web etc.) applications solutions using application development tools. Experience in implementing at least 1 NICE inContact / CXone project a must (which involves integration with CRM as well as Agent screen pop), design and application experience on implementing multichannel self-service/IVR and DFO solution. Experience in automating, designing and implementing key business processes in the domain of Customer Services, Contact Center Solution Cloud administration & application development using Contact Center Solution Interaction Designer What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

The Strategy & Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network 's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations D rive Partner support activities : A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : E xperience working with Customer Service O perations : Experience in Contact Center channels , leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. E xperience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing : Experience in Genesys Cloud/Engage suite. In - depth knowledge and know-how of Customer Service Operations : Cross-industry experience , f unctional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/ Composer / Designer . Proactively identifying customer needs through a technical benefits assessment : C arefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. K nowledge of on-premises , on-cloud, hybrid cloud and cloud economics : This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience : Use Genesys Architect/Composer/ Designer , Genesys Framework Component s ( such as Edge, BYOC, SIP, GAX, GVP, AppFoundry , eServices , GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Y our experi ence counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/ Composer / Designer . Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Global Network : Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, d igital is changing the way organizations engage with their employees, business partners, customers and communities . This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.?For more information visit Accenture Global Network Song | ? At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

The Strategy Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build, and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy Consulting - Global Network s SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations D rive Partner support activities : A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : E xperience working with Customer Service O perations : Experience in Contact Center channels , leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. E xperience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing : Experience in Genesys Cloud/Engage suite. In - depth knowledge and know-how of Customer Service Operations : Cross-industry experience , f unctional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator Architect/ Composer / Designer . Proactively identifying customer needs through a technical benefits assessment : C arefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. K nowledge of on-premises , on-cloud, hybrid cloud and cloud economics : This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration application experience : Use Genesys Architect/Composer/ Designer , Genesys Framework Component s ( such as Edge, BYOC, SIP, GAX, GVP, AppFoundry , eServices , GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Y our experi ence counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/ Composer / Designer . Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy Consulting Global Network : Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, d igital is changing the way organizations engage with their employees, business partners, customers and communities . This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Accenture Global Network Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

The Strategy & Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network 's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, toassist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP,AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional.