Sales Consultant Adeeba e Services Pvt. Ltd.

0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Job Profile: As a member of our team at Adeeba e-Services, you will be responsible for handling inbound calls from customers facing issues with printers, routers, and antivirus software. Your primary tasks will include diagnosing the problem accurately and providing the most suitable technical support plan to the customer. In addition, you will also be expected to effectively sell technical support plans and relevant software to enhance customer experience. Candidate Profile: The ideal candidate for this position should have a minimum of 6 months to 1 year of experience in outbound tech support. You must possess the ability to independently close your own calls and have strong convincing and sales skills. Proficiency in handling blue screen errors and pop-up calls is essential. Furthermore, experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is preferred. Salary and Shift: The salary for this position ranges from Rs. 15,000 to Rs. 22,000 per month (fixed), with additional lucrative incentives. The working shift is aligned with the US time zone. Benefits and Facilities: Employees can expect a fixed salary credited on the 1st of every month, along with generous incentives. Other benefits include 24 leaves per year, compensatory offs, birthday leaves, daily and monthly incentives, spot incentives, no extensions in shift timings, and medical benefits. The organization prioritizes maintaining a healthy work-life balance and ensures that employee information is handled confidentially in accordance with EEO guidelines. If you believe you possess the required skills and experience for this role, we encourage you to apply. For further details and inquiries, please contact Rima (HR) at 7686839463.,

Posted 20 hours ago

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International process Inbound Tech Sales Consultant Adeeba e Services Pvt. Ltd.

0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Job Description: As a part of Adeeba e-Services, a leading International BPO specializing in Inbound tech and website processes, your role will involve handling inbound calls from US and Canadian customers experiencing issues with printers, routers, and antivirus software. Your primary responsibilities will include diagnosing the technical problems reported by customers and recommending the most suitable support plan to address their concerns effectively. Additionally, you will be expected to engage in selling technical support plans in conjunction with relevant software solutions. To excel in this role, you should possess a minimum of 6 months to 1 year of experience in Outbound Tech Support. The ideal candidate will demonstrate proficiency in independently closing calls and exhibit strong persuasive and sales abilities. A sound knowledge of BLUE SCREEN ERRORS and POP UP CALLS is essential. Moreover, expertise in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac devices, iPhones, and iPads will be highly beneficial. This position offers a competitive salary ranging from Rs.15,000 to Rs.22,000 per month, along with substantial incentives. The work schedule follows a US Shift pattern with additional benefits such as fixed monthly salary deposits, generous incentives, 24 leaves per year, compensatory offs, birthday leaves, daily/monthly incentives, spot incentives, and medical benefits. There is a strict policy against extending shift timings to ensure a healthy work-life balance. If you are a motivated individual with the desired skills and experience, the salary package is negotiable based on your qualifications and expertise. You will be joining a dynamic team dedicated to providing exceptional technical support services to customers. Do not miss this opportunity to work in a professional environment that values your contribution while offering competitive compensation and comprehensive benefits. For further inquiries or to apply for the position, please contact Rima (HR) at 7686839463. Rest assured that all your information will be handled confidentially in accordance with EEO guidelines. (Note: Contact details provided in the job description are subject to change as per the company's policy),

Posted 2 days ago

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Technical Sales Associate for Inbound Voice Process Adeeba BPO

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

Adeeba BPO is a leading provider of international business and technology services with a strong focus on client satisfaction and innovation. We offer inbound technical services and web designing and development services 24/7 to clients in the UK, US, Australia, and various European countries. Despite being headquartered in Kolkata, we also have subsidiaries in Thailand, US, and UK. This is a great opportunity to advance your career with Adeeba BPO in the role of TECH SALES (Inbound Process). In this role, you will be assisting customers with issues related to windows/mac devices. The salary is fixed and paid on the 1st of every month with no deductions, offering a competitive package of up to 25K. Immediate Letter of Intent (LOI) will be provided upon selection. Qualifications for this position include fluency in English, a minimum of 1-3 years of experience in tech sales processes within an international BPO setting, flexibility in work hours, and the ability to effectively close calls. The shifts are rotational between morning and night, with 6 working days and 1 fixed roster off. Additional benefits include salary disbursement on the 1st of every month, an attractive incentive policy, no extended work hours, and a minimum 20% hike based on the interview performance. If you are interested in this opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. Join us for a rewarding career at Adeeba BPO!,

Posted 5 days ago

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