2.0 - 4.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Title: Clinic Counsellor Location: Chembur, Mumbai Role Overview: We are looking for a proactive and patient-focused Clinic Counsellor to manage end-to-end clinic operations, coordinate with doctors, and support patients through their consultation journey. The role is central to ensuring a smooth and high-quality experience at our Weight Loss Specialty Care clinic. Key Responsibilities: Patient Engagement & Counselling Welcome and counsel patients visiting the clinic. Understand patient history, concerns, and readiness before OPD consultation. Educate patients on treatment options, procedures, and next steps. Clinic Operations Management Ensure smooth day-to-day functioning of the clinic during OPD hours. Manage appointment scheduling, rescheduling, and follow-ups. Maintain accurate patient records and data logs. Doctor Coordination Align with doctors on daily schedules and patient flow. Ensure timely readiness for consultations and procedures. Administrative Support Handle basic clinic inventory (forms, stationery, BP monitor, etc.) Coordinate with backend teams (marketing, insurance, etc.) when needed. Support camp days and special events as required. Desired Skills & Qualifications: Bachelors degree in any discipline; preference for background in healthcare, psychology, or related fields. 2-4 years of experience in healthcare, clinic operations, counselling, or customer service. Excellent communication and interpersonal skills in English, Hindi, and Marathi. Ability to work in fast-paced, patient-centric environments. Basic proficiency with Excel/Google Sheets and clinic software (preferred). Show more Show less

Posted 5 days ago

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