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Customer Support & Operations Associate Adshi5.Com

0.0 - 1.0 years

0 - 3 Lacs

chennai

Hybrid

About Us We are a SaaS product company focused on delivering seamless solutions to our clients. To support our growing customer base, we are looking for a dedicated Support Team Member who can ensure smooth client onboarding, provide reliable support, and help maintain product quality. Key Responsibilities Client Onboarding: Assist new clients in setting up and navigating the platform. System Monitoring: Track and monitor tokens, usage, and system alerts. Customer Support: Attend to customer calls and respond to queries/issues in a timely manner. Issue Resolution: Coordinate with internal teams to troubleshoot and resolve client-reported problems. Quality Assurance (QA): Perform internal QA ...

Posted 3 months ago

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