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Customer Support - International Voice process Professional Shashwath Solution

0.0 - 1.0 years

2 - 6 Lacs

Bengaluru

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Profile Summary We are looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Primary Job Responsibility: * Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff * Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance * Adheres to all company and specific Contact Centre policies and procedures * Completes any work as assigned by Management Education and Essential Experience: * 6 months BPO or Travel experience * Graduate Undergraduate * Excellent Written and spoken communication, * Computer Skills ability/experience using computer applications * Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts) * Open to work in a voice environment Interview Rounds: HR Round Versant Test Round VNA Round Operations Round Key Enablers: * Strong process orientation * High energy, High Integrity & Work Ethics * Strong interpersonal skills & ability to communicate effectively * Strong problem solving skills.

Posted 2 weeks ago

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Travel Consultant Pride Travel And Tours

0 - 1 years

1 - 2 Lacs

Jamshedpur

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Key Responsibilities: Assist clients in planning and booking flights, hotels, holiday packages, cruises, and other travel-related services. Provide guidance on visa requirements, travel insurance, and international travel regulations. Research and suggest travel destinations, itineraries, and travel deals. Handle customer queries and resolve issues related to bookings, cancellations, and modifications. Coordinate with airlines, hotels, and other travel service providers to ensure seamless travel experiences.

Posted 3 months ago

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Customer Support Creative Hands HR

0 - 5 years

2 - 4 Lacs

Chennai, Bengaluru, Hyderabad

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Key Responsibilities: Handle customer queries and complaints via both voice and semi voice channels. Deliver exceptional customer service for international clients. Resolve issues efficiently while maintaining a professional and friendly tone. Maintain accurate and detailed records of customer interactions. Work closely with internal teams to resolve issues and enhance customer satisfaction. Qualifications: Graduate or undergraduate from any stream. Freshers or experienced candidates in customer service or related roles are encouraged to apply. Skills Required: Excellent English communication skills (both verbal and written). Strong problem solving and multitasking abilities. Customer service-oriented with good listening and empathy skills. Basic computer skills and good typing speed.

Posted 3 months ago

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