Key Responsibilities:
Communicate effectively with clients via phone, email, and other channels to understand their service needs.Provide expert consultation on attestation, apostille, and translation services, including process guidance and documentation requirements.Offer step-by-step support to clients throughout the service lifecycle, ensuring clarity and transparency.Proactively follow up with inquiries and work towards converting leads into confirmed business.Coordinate logistics for the pickup and handling of client documents, ensuring timely and secure transfers.Deliver regular updates to clients regarding the status of their requests, maintaining trust and satisfaction.Ensure service delivery meets the companys quality standards, with consistency and accuracy.Address client feedback and queries promptly, ensuring effective resolution and continuous improvement.Collaborate closely with internal departments (operations, logistics, customer service, etc.) to ensure seamless end-to-end service execution

More Jobs at BTW Visa Services

Graphic Design Intern

Thane, Pune, Dadar, Lower Parel

Experience: Not specified

INR 0 - 1 Lacs

Content Writer

Pune

Experience: Not specified

INR 1 - 2 Lacs

Visa Internship

Pune, Dadar

Experience: Not specified

INR 0 - 0 Lacs

Junior Digital Marketing Executive

Pune, Karve Road

Experience: Not specified

INR 2 - 3 Lacs

Insurance Intern

Thane, Pune

Experience: Not specified

INR 0 - 1 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

BTW Visa Services

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Associate Consultant