3 Clientoriented Mindset Jobs

At Swiss Re Solutions, we provide a comprehensive suite of tools and services to support businesses in the ever-evolving industry landscape. Our offerings range from risk consulting, leading software solutions, advanced data insights, automated claims processing, to SAAS platforms. With the aim of enhancing efficiency and competitiveness, Swiss Re Solutions leverages our global insurance expertise to empower our clients. By granting access to a dedicated team of experts and specialized solutions, we enable our clients to remain agile and competitive. As the leader of the end-to-end business service teams in Bangalore Servicing Sales, Products, and Operations within Solutions Operations, you will directly report to the Chief Operating Officer and be an integral part of the global Operations Management Team. Your responsibilities will include leading and managing business service teams for pre-sales, onboarding, and post-sales activities. It is crucial to ensure the stable and reliable delivery of business services across the entire value chain within Solutions. Capacity and budget planning for the Business Service Teams will fall under your purview. Defining service catalogues, key performance indicators, and ensuring their delivery will be essential tasks. You will engage with various business stakeholders to address internal and external customer queries, concerns, and feedback. Managing quality, capacity, and productivity of the business service teams will be a key focus. Additionally, operational efficiency and continuous process optimization with the Business Process Excellence function will be paramount. You will also be responsible for knowledge transition and onboarding of new business processes as Solutions expands its presence in Bangalore. Creating an engaging and motivating environment for the team and addressing key HR-related matters will be part of your role as a people manager. Job Requirements: Education: - A minimum of 5 years of relevant experience in the Financial Services industry, preferably in SAAS and Consulting or primary insurance sectors - A degree from a recognized university or equivalent qualification Professional Experience: - Proven track record in end-to-end operations management with extensive knowledge in technical accounting and international program business - Experience in leading teams through change and implementing change effectively - Passion for people development and talent management - Strong interpersonal and communication skills with the ability to influence and gain buy-in for new ideas - Client-oriented mindset and adept at dealing with diverse counterparts and cultures - Ability to navigate ambiguity and drive progress despite uncertainty - Proficiency in switching between detailed technical discussions and strategic problem-solving About Swiss Re: Swiss Re is a global leader in reinsurance, insurance, and other forms of insurance-based risk transfer, working towards enhancing global resilience. With expertise in managing risks ranging from natural catastrophes to cybercrime, we cover both Property & Casualty and Life & Health domains. Through innovative thinking and collaboration among our 14,000+ employees worldwide, we create new opportunities and solutions for our clients. If you are an experienced professional looking to re-enter the workforce after a career break, we encourage you to apply for open positions that align with your skills and experience. Reference Code: 133867,

The Senior Consultant position is an exciting opportunity to join our team and make a significant impact. You will collaborate closely with clients and internal stakeholders to address business needs, craft innovative solutions, and drive project success. The ideal candidate possesses strong analytical skills, effective communication abilities, and a proven track record of achieving desired outcomes. Your responsibilities will include engaging with clients to comprehend their challenges, objectives, and needs. You will conduct thorough data analysis to support client projects, collaborate with both internal and client teams to design effective solutions, and oversee the implementation process to ensure successful delivery. Additionally, you will lead workshops, meetings, and training sessions, prepare comprehensive reports documenting findings and recommendations, and foster client relationships to identify future opportunities. To excel in this role, you should hold a Bachelor's degree in Business, Management, Engineering, or a related field (Master's degree preferred) and possess 6-20 years of consulting experience. Strong problem-solving abilities, exceptional communication skills, and proficiency in MS Office and project management tools are essential. Moreover, you should demonstrate a client-focused mindset, critical thinking skills, adept presentation abilities, flexibility, and a knack for building and nurturing relationships. If you are looking for a challenging and rewarding opportunity, this full-time or contractual Senior Consultant role could be the perfect fit for you. Stay abreast of industry trends, leverage best practices, and explore new technologies to enhance your contributions to our team.,

The Salon & Spa Manager Front Desk Branch Manager (Sales & Customer Service Focus) position requires a candidate with 3 to 5 years of experience in the field. The ideal candidate should possess strong communication skills in Hindi, Gujarati, and basic English. Familiarity with salon software and digital tools is preferred for this role. The candidate should also have good presentation skills, the ability to remain calm under pressure, and a client-oriented mindset. While female candidates are preferred for this role, it is not mandatory. The salary range for this position is between 30,000 to 50,000. The responsibilities of the Salon & Spa Manager Front Desk Branch Manager include managing sales and customer service operations effectively. Overall, the ideal candidate should be well-versed in managing a salon and spa branch with a focus on sales and customer service. Good communication skills, familiarity with salon software, and a client-oriented mindset are essential for success in this role.,