42 Clientfacing Skills Jobs - Page 2

The Senior Implementation Project Manager at Zaggle is responsible for overseeing the implementation of Zaggle Expense Management Solution. While this position is an Individual Contributor role, as a senior team member, you will also have coaching and mentoring responsibilities towards the team members. It will be your duty to ensure that team members are adequately trained on the product and processes, following the implementation methodology, and maintaining a strong product knowledge while delivering Zaggle services. Additionally, you will be accountable for identifying opportunities to improve processes to reduce deployment timeframes and achieve the desired client survey results effectively. Your role as a senior team member will involve serving as an internal role model by exemplifying leadership, professionalism, active communication, and consistent delivery of outstanding results. You will be responsible for mentoring and coaching Implementation Project Managers on the team, leading initiatives to enhance implementation methodology and processes, and representing the department on cross-functional teams to improve product features and implementation tools. It will be crucial for you to manage multiple complex, global multi-phased implementations following Zaggle's Deployment Methodology and guide clients through various implementation phases. As the Senior Implementation Project Manager, you will conduct gap analysis, gather clients" business requirements, and design creative solutions for complex needs. You will manage client expectations, drive deliverables, and ensure projects are completed on schedule from Kick-off through Go-Live. Effective communication with all stakeholders, C-Level sponsors, and client project teams is essential, as well as persuading clients to adopt recommended solutions based on best practices. Building and maintaining strong functional and technical product knowledge, conducting trainings and product demonstrations with clients remotely, and providing consultative expertise to guide clients through key decisions are all part of your responsibilities. You will need to provide regular updates on client statuses, escalate issues as necessary, and deliver outstanding client service to achieve high implementation survey scores. Meeting or exceeding deployment productivity and quality metrics, collaborating with peers, other departments, and management, as well as adhering to all corporate policies will be critical for success in this role. Your ability to understand implementation methodologies, project management in a software company, solve problems, navigate through ambiguous situations, and prioritize workload to meet deadlines will play a significant role in your performance. In terms of qualifications, a four-year degree with an Accounting or Information Systems emphasis is preferred. You should have a minimum of three years of experience in implementing financial or hosted applications, along with five years of project management, consulting, and/or software implementation experience. Experience with financial applications, knowledge of accounting processes, and full life-cycle financial system implementation experience are also essential. Strong organizational skills, client-facing/service experience, the ability to pass a background check, and a deep understanding of implementation methodologies and project management will be beneficial in this role. Additionally, possessing effective presentation, written, and oral communication skills, along with strong problem resolution abilities, strategic thinking, negotiation skills, and technical aptitude are crucial for success as a Senior Implementation Project Manager at Zaggle.,

One Impression is India's largest and first of it's kind Full-Stack IMaaS (Influencer Marketing as a Service) Platform. We assist brands in managing high-impact influencer marketing campaigns across various countries, such as India, the U.S., Australia, the Middle East, etc. With a vast network of over 6.5 million influencers on Instagram & YouTube, our creator network spans from A-list celebrities to nano creators in more than 10 languages. Supported by prominent investors and celebrities like KL Rahul, Zakir Khan, Masoom Minawala, our ultimate goal is to capture 25% of the global media spend by establishing ourselves as the leading influencer marketing platform worldwide. At One Impression, we firmly believe that our people are the cornerstone of our success as they drive our remarkable growth. If you are passionate about tackling complex global challenges, we are searching for individuals like you! We are currently seeking a highly motivated Program Manager to facilitate the onboarding and expansion of brand utilization on our marketplace platform. In this role, you will collaborate closely with brand teams to increase adoption, offer hands-on assistance, and transform creator-led campaigns into successful business ventures. Key Responsibilities: - Product Walkthroughs & Onboarding: Conduct platform demonstrations and onboarding sessions for brand partners to drive adoption. - Brand Success Partner: Work with early users to brainstorm custom use-cases that maximize the platform's value. - Campaign Support: Support in the seamless execution of brand campaigns involving creators, ensuring adherence to timelines, quality standards, and desired outcomes. - Account Ownership: Take charge of metrics related to platform usage, orders processed, and the successful delivery of campaigns within your brand portfolio. - Insights & Feedback: Serve as a liaison between users and product teams by gathering feature feedback and areas for enhancement. Requirements: - 3+ years of experience in a fast-paced startup or product-led company (background in marketplace or SaaS is preferred). - Excellent communication and client-facing skills, with the ability to manage stakeholders and deliver presentations confidently. - Strong execution mindset coupled with a sense of ownership. - Proficiency in collaborating across functions with product, sales, and operations teams. - MBA not mandatory - we value initiative, clarity, and practical experience. Why Join Us - Join a pioneering company in the creator economy that is shaping its category. - Take ownership of outcomes and advance in your career with high visibility and responsibilities. - Work alongside passionate and motivated teammates in a dynamic and entrepreneurial environment.,

As a Senior Manager-Training & Quality in Gurgaon, you must have 11+ years of industry experience in Quality & Training domains within the contact center customer service sector, particularly in banking processes such as fin crime, fraud, and disputes. It is essential to have exposure to various improvement frameworks like six sigma and lean, with a preference for Six Sigma Black Belt certification due to the global scale and impact of the role. Your successful track record should demonstrate improvements in performance against quality, efficiency, and effectiveness metrics, consistently meeting or exceeding contractual service level requirements. Strong client-facing skills, exceptional communication, negotiation, and conflict management abilities are vital for this role. Additionally, a sound understanding of process knowledge and compliance with multiple audit procedures is required. Proficiency in MS Office tools like PowerPoint and Excel is critical. Experience in implementing innovative solutions, driving technologies, and automation, as well as analytical acumen to streamline complex processes, are key aspects of the role. You should possess the capability to lead a team effectively, coordinate with different locations, and promote standardized practices. Meeting and exceeding client metrics, ensuring external and internal quality metrics are consistently green, driving continuous improvement programs, generating out-of-the-box ideas, and leading Process Improvement Initiatives are crucial responsibilities. Conducting governance and performance reviews for areas managed by the Training & Quality team, as well as mentoring Green Belt/Yellow Belt projects, are significant aspects of this role. The position requires a Master of Business Administration (MBA) degree. You should be skilled in quality management and training facilitation. The role is full-time and permanent, falling under the ITES/BPO/KPO industry category. The job code for this position is GO/JC/547/2025, and the recruiter's name is Hemalatha.,

The candidate will be responsible for planning, overseeing, and leading projects from ideation through to completion. You will oversee all aspects of projects, set deadlines, assign responsibilities, and monitor and summarize progress. This role will require a lot of interaction with a range of internal and external stakeholders, often managing several moving project parts simultaneously. Your responsibilities will include defining project scope and schedule, organizing and leading project status and working meetings, preparing and distributing progress reports, managing risks and issues, correcting deviations from plans, and performing delivery planning for assigned projects. You will also assist in team development, hold teams accountable for their commitments, remove roadblocks to their work, leverage organizational resources to improve capacity for project work, and mentor and develop team members. Additionally, you will support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance. You will define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management. Promoting empowerment of the team, ensuring each team member is fully engaged in the project, making a meaningful contribution, and encouraging a sustainable pace with high levels of quality for the team will be essential. Other responsibilities will include coordinating and completing projects on time within budget and scope, overseeing all project aspects, setting deadlines, assigning responsibilities, and monitoring and summarizing progress. You will prepare reports for upper management regarding the status of the project and work directly with clients to ensure deliverables fall within the applicable scope and budget. Coordinating with other departments to ensure all aspects of each project are compatible and hiring new talent as needed to fulfill client needs will also be part of your role. Required Qualifications: - Strong working knowledge of Microsoft Office - Bachelor's Degree in an appropriate field of study or equivalent work experience - Minimum 2-7 years of working experience in project management - Very effective interpersonal skills including mentoring, coaching, collaborating, and team building - Strong analytical, planning, and organizational skills with an ability to manage competing demands - In-depth knowledge and understanding of business need with the ability to establish/maintain a high level of customer trust and confidence - Proven ability to lead software development projects and ensure objectives, goals, and commitments are met - Solid understanding of and demonstrated experience in using appropriate tools - Agile Project Management tools such as Jira/Trello/Open Project, etc., Microsoft Project, Visio, and all Office Tools - Excellent oral and written communication skills and experience interacting with both business and IT individuals at all levels including the executive level - Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture" view - Balanced business/technical background with a sufficient level of technical knowledge to provide highly-credible leadership to development teams and to accurately evaluate complex project risks and issues - Ability to provide leadership to business analysts, collaborate with customers, and develop strategies and solutions of high business value - Excellent client-facing and internal communication skills - Excellent written and verbal communication skills - Solid organizational skills including attention to detail and multitasking skills Benefits: - Flexible working hours - Work from Home facility - Monthly Bonus based on performance - Health Insurance benefits - Career Development plans,

As a Senior Salesforce Data Cloud Consultant based in Mumbai with over 6 years of experience, your primary responsibility will be to spearhead the design and execution of enterprise-level Customer Data Platform (CDP) solutions, with a specific emphasis on Salesforce Data Cloud. Your expertise in customer data unification, personalization strategies, cross-cloud integrations, and MarTech advisory will be pivotal in collaborating with marketing, CRM, and technology teams to create personalized customer experiences within the Salesforce ecosystem. Your key duties will include overseeing the end-to-end implementation of Salesforce Data Cloud components such as Data Streams, Calculated Insights, Data Transformations, and Identity Resolution. You will lead the integration of Data Cloud with other Salesforce clouds like Marketing Cloud, Service Cloud, Commerce Cloud, and Sales Cloud to drive cross-cloud personalization strategies. Working closely with stakeholders, you will define data unification logic, audience strategies, and personalization use cases, customizing solutions for real-time audience activation and personalized customer journeys. To excel in this role, you must possess at least 6 years of experience in the Salesforce ecosystem, with a minimum of 3 years dedicated to Salesforce Data Cloud/CDP implementation. Your proficiency in Salesforce platform architecture, cross-cloud integrations, and hands-on experience in building Calculated Insights, Data Transforms, and managing Identity Resolution will be essential. Additionally, your deep understanding of customer lifecycle, personalization, segmentation, and campaign activation use cases will be crucial in delivering successful solutions aligned with best practices. In this role, you will be the primary advisor and subject matter expert for all Salesforce Data Cloud implementations and enhancements. Your ability to lead requirement workshops, present solutions effectively, and think strategically to solve complex problems will be highly valued. Preferred skills include Salesforce certifications in Data Cloud Consultant, Marketing Cloud, or Application Architect, exposure to Customer 360 Audiences, Interaction Studio/Personalization, or Journey Builder use cases, and familiarity with privacy regulations such as GDPR and CCPA. By joining our team, you will have the opportunity to lead strategic Salesforce Data Cloud programs for large enterprise clients, gain exposure to cutting-edge personalization and identity resolution use cases, and experience diverse industry domains such as retail, fintech, and e-commerce. You can expect rapid career growth in an innovative and collaborative environment, with mentorship from industry leaders in MarTech, CRM, and customer experience transformation.,

At EY, you will have the opportunity to develop a career that is as unique as you are, supported by a global network, inclusive culture, and cutting-edge technology to help you reach your full potential. Your distinctive voice and perspective are vital in contributing to EY's continuous improvement. By joining us, you can create an exceptional experience for yourself while contributing to building a better working world for all. As a WAM - Aladdin professional, your expertise should include prior experience in one or more Aladdin modules such as Core Aladdin, Aladdin Risk, Implementation, and Client Servicing. Your responsibilities will involve being the primary point of contact for your project, identifying project risks early, planning for contingencies, resolving issues promptly, managing scope changes, overseeing resource allocation, ensuring project objectives are met on time, and maintaining effective communication with customer representatives. You should be prepared to travel as necessary and be open to cross-training in various industry-focused wealth and asset management packages. In terms of people responsibilities, you will be tasked with fostering a quality culture, managing the performance of direct reports, aligning the project team towards common objectives, motivating team members, promoting teamwork, and integrating cross-team project functions to build a high-performing and responsive team. You will also participate in organization-wide initiatives aimed at enhancing team effectiveness. The ideal candidate will possess sector-specific experience in financial services or capital markets, with knowledge of different asset classes across front, middle, and back-office operations for both buy and sell sides of the business. You should have a solid understanding of portfolio management, trade execution, data control, operations, and portfolio administration. Additionally, techno-functional knowledge of Core Wealth/Asset management, preferably with experience in third-party packages like Aladdin, Multifonds, Charles River, among others, is required. Strong communication, leadership, and client-facing skills are essential, along with the ability to understand and translate client requirements effectively to the team. Qualifications for this role include an MBA/MCA/BE/B.Tech or equivalent with 8 to 10 years of experience in FIS products. Preferred skills include prior client-facing experience, functional testing, UAT testing, platform implementations, and familiarity with databases such as Oracle, MS SQL, and DB2. Join EY in our mission to build a better working world, where diverse teams across 150+ countries leverage data and technology to provide assurance, drive growth, facilitate transformation, and deliver value to clients while upholding trust in the capital markets. Working in areas such as assurance, consulting, law, strategy, tax, and transactions, EY teams strive to address complex global challenges by asking better questions and finding innovative solutions.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a WAM Fund Accounting Business Analyst Senior Consultant at EY, you will be responsible for managing and delivering innovative solutions to clients. You must be flexible, adaptable, and passionate about innovation. Your role will involve liaising and managing key stakeholders and technical teams to ensure successful delivery of solutions. The successful candidate for this position will have the following qualifications: - Experience working in the Wealth or Asset Management industry, particularly in the areas of portfolio accounting and fund accounting - Work experience in fund accounting platform migrations/implementations would be advantageous - Strong knowledge of various asset classes such as fixed income, equity, and derivatives across front office, middle office, and back office for either or both buy and sell side of the business - Exposure to portfolio management, trade execution, data control and operations, and portfolio administration - High-level understanding of data models and application/business architecture around the package - Experience in understanding client requirements and streamlining them appropriately to the team - Ability to relate high-level business requirements to appropriate package capabilities - Reviewing client processes and workflows and making recommendations to maximize benefits from the package - Strong leadership skills and excellent client-facing skills - MBA/CA/CFA/MCA/BE/B.Tech or equivalent with 5 to 10 years of experience Preferred skills for this role include: - Good Techno-functional knowledge of Core Wealth/Asset Management with exposure to Geneva/FIS Hedge Fund Portfolio Manager/Temenos Multifonds, Simcorp, etc. - Exposure to Charles River, Aladdin, Bloomberg AIM, or other front office platforms - Technical experience working on data, understanding relational data models, and executing SQL queries - Experience in Oracle, MS SQL, DB2 databases, with good data analytics skills - Advanced Excel and VBA skills At EY, we exist to build a better working world, helping to create long-term value for clients, people, and society while building trust in the capital markets. Enabled by data and technology, our diverse teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. In our work across assurance, consulting, law, strategy, tax, and transactions, we ask better questions to find new answers for the complex issues facing our world today.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We are counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. As a Compliance rule coder and tester on Blackrock Aladdin/other platforms professional, you will utilize your expertise and prior work experience on one or more asset classes such as fixed income, equity, derivatives, etc. Your responsibilities will include Guideline Interpretation, Rule Coding and Testing, Pre Trade & Post Trade Compliance Monitoring, and Investment Compliance. Technical experience in working with data, understanding relational data models, and executing SQL queries is essential. Exposure to working with Wealth and Asset Management firms and a complete understanding of the Buy side business will be required. Your client responsibilities will involve working as an individual contributor/lead in one or more Wealth and Asset Management projects. You may need to manage a team of junior business analysts based on project requirements. Communication with onsite coordinators, completion of assigned tasks on time, regular status reporting to the lead, manager, and onsite coordinators, as well as interface with customer representatives as needed will be part of your role. Travel to customers" locations may be required on a need basis. In terms of people responsibilities, you will be expected to build a quality culture, manage the performance of direct reportees, foster teamwork, lead by example, provide training and mentoring to project resources, and participate in organization-wide people initiatives. Mandatory skills for this role include sectorial experience in financial services/capital markets, with domain knowledge on different asset classes across front office, middle office, and back office for either or both buy and sell side of business. Knowledge of portfolio management, trade execution, data control and operations, and portfolio administration is crucial. You should have experience in understanding client requirements, relating them appropriately to the team, defining and validating customization needs for packages as per client requirements, and expertise in Oracle, MS SQL, DB2 databases, and good data analytics skills. In-depth knowledge of CFA concepts like portfolio management, wealth planning, Fixed income, Equity, Alternate investment, Derivatives, etc., is required. Leadership skills are essential for this role, along with excellent client-facing abilities. A degree in MBA/MCA/BE/B.Tech or equivalent with 8 to 10 years of experience in the financial services industry is preferred. EY exists to build a better working world, helping to create long-term value for clients, people, and society, and build trust in the capital markets. With diverse teams in over 150 countries, EY provides trust through assurance and helps clients grow, transform, and operate across assurance, consulting, law, strategy, tax, and transactions. EY teams ask better questions to find new answers for the complex issues facing our world today.,

As a leading technology company dedicated to creating smarter and faster solutions, UpforceTech specializes in frontend development, UX to UI conversion, and leveraging ReactJS & NextJS for seamless websites. Our backend is powered by Python & NodeJS, and we excel in hybrid app development using React Native & Electron. Incorporating AI & Machine Learning to automate tasks and enhance performance, we are committed to providing custom solutions using the latest technology to ensure future-ready businesses. Join us in crafting exceptional software tailored to your specific needs. We are currently seeking an AI-powered Tech Leader to spearhead innovation and efficiency across all software development projects. This role focuses on leveraging the latest AI tools, techniques, and best practices to accelerate and enhance every aspect of our software development lifecycle, rather than building AI products. Key Responsibilities: - Utilize state-of-the-art AI-powered tools to streamline coding, testing, documentation, and project management. Continuously assess and implement new AI solutions to enhance productivity and code quality. - Possess comprehensive knowledge of AI capabilities, limitations, and integration within software development. Stay abreast of the evolving AI landscape to ensure the team benefits from cutting-edge technologies. - Collaborate directly with clients to understand their requirements, communicate technical solutions, and foster strong relationships. Clearly demonstrate how AI-driven approaches can enhance project value. - Provide accurate project estimations using AI-assisted methods. Develop proof-of-concept (POC) applications swiftly, often before or during initial client meetings, by leveraging AI tools for rapid prototyping. - Mentor and guide the development team in integrating AI tools into daily workflows. Encourage a culture of continuous learning and experimentation with new technologies. Desired Skills & Experience: - Advanced proficiency in AI-powered development tools such as code assistants, automated testing, and AI-driven design tools. - Strong background in software engineering, preferably with experience in frontend (ReactJS) and backend (Python/Django) technologies. - Excellent communication and client-facing skills. - Demonstrated ability to deliver rapid POCs and innovative solutions using AI. - Passion for remaining at the forefront of technology trends and sharing knowledge with the team. This role is perfect for a tech leader who is not only enthusiastic about software development but also adept at harnessing AI to optimize efficiency, creativity, and client satisfaction.,

You will be responsible for leading QA automation efforts in GenAi projects using Python and JS. As an immediate joiner, you are expected to have a Bachelor's degree in computer science or related field along with at least 2 years of experience in software testing. Your strong understanding of Agile and Waterfall methodologies, testing principles, and various testing techniques and tools will be essential for this role. Excellent communication, interpersonal, and client-facing skills are also required, along with the ability to work independently and as part of a team. Strong analytical and problem-solving skills, experience with data analysis, and proficiency in GenAI concepts and technologies are necessary for success in this position. Your main responsibilities will include collaborating with clients to understand their software development processes and testing needs, identifying relevant data for test case generation, analyzing gathered data to identify patterns and areas of risk, and working closely with engineering and delivery teams to optimize the GenAI tool for each client's specific needs. Additionally, you will contribute to the improvement of data gathering processes and best practices, and configure the BOT by answering business questions and triggering it as needed. At GlobalLogic, we prioritize a culture of caring where people come first. You will have the opportunity to build meaningful connections with teammates, managers, and leaders in an inclusive environment. Continuous learning and development are key aspects of our company culture, providing you with opportunities to grow personally and professionally. You will work on interesting and impactful projects that challenge your problem-solving skills and creativity while helping clients reimagine possibilities. We believe in balance and flexibility, offering various career areas, roles, and work arrangements to help you achieve the perfect work-life balance. Integrity and trust are core values at GlobalLogic, ensuring a safe and ethical working environment for all employees. GlobalLogic, a Hitachi Group Company, is a leading digital engineering partner to innovative companies worldwide. Since 2000, we have been at the forefront of the digital revolution, collaborating with clients to create intelligent products, platforms, and services that redefine industries. Join us to be part of a high-trust organization that values integrity, trust, and continuous innovation.,

You have a proven track record of working as a Customer Service Manager, Retail Manager, or Assistant Manager, demonstrating your experience in providing customer service support. Your role requires excellent knowledge of management methods and techniques, proficiency in English, and a working knowledge of customer service software, databases, and tools. It is essential to stay updated with the industry's latest technology trends and applications to ensure effective service delivery. As a leader, you must possess the ability to think strategically and lead by example, showcasing strong client-facing and communication skills. Your advanced troubleshooting and multi-tasking abilities will be crucial in handling various customer service scenarios. Your customer service orientation will be key in ensuring customer satisfaction and loyalty. The ideal candidate for this role holds a BS degree in Business Administration or a related field. This position offers opportunities for full-time, part-time, and permanent employment options with an expected commitment of 24 hours per week. In addition to a competitive salary, benefits such as Provident Fund, yearly bonuses, and a physical work location are provided. If you are passionate about delivering exceptional customer service and possess the necessary skills and qualifications, we invite you to apply for this rewarding opportunity.,

We are seeking a certified HubSpot Subject Matter Expert / Consultant to spearhead a significant digital transformation project. The successful candidate will possess extensive knowledge in HubSpot CMS and CRM, with a background in working within dynamic, agile environments. Your role will involve designing scalable solutions, overseeing releases, guiding engineering teams, and ensuring successful project delivery across multiple program tracks. With a minimum of 8 years of overall experience and at least 3-4 years of specific experience with HubSpot CMS & CRM, you must hold relevant HubSpot certifications such as CMS Hub Implementation, Marketing Hub, Sales Hub, or Solutions Partner certifications. A robust understanding of the HubSpot ecosystem encompassing CMS, CRM, Marketing Automation, Workflows, APIs, Custom Objects, among others, is essential. Hands-on experience in leading intricate HubSpot transformations is required, and a background in web and content delivery, including CMS development, would be advantageous. Proficiency in agile methodologies, release planning, and effective stakeholder communication is crucial. Additionally, exceptional leadership, team management, and client-facing skills are necessary. Desirable qualifications include experience integrating HubSpot with platforms like Salesforce, Snowflake, Segment, or other third-party tools, exposure to multi-region/global deployments, and a background of collaborating with HubSpot Solutions Partners or consulting firms. As the primary HubSpot expert, you will oversee various aspects including CMS, CRM, Marketing Hub, and Sales Hub. Your responsibilities will involve end-to-end solutioning and implementation for HubSpot-driven digital experiences, leading a cross-functional team through multiple program releases, collaborating with stakeholders to translate business requirements into technical solutions, customization and optimization of HubSpot features, defining best practices, ensuring governance, and leading configuration, onboarding, and enablement activities. Furthermore, you will manage backlogs, prioritize enhancements, and closely collaborate with design, development, and QA teams. Monitoring KPIs, adoption metrics, and ensuring the overall success of the program will also be part of your role. At GlobalLogic, we foster a culture of caring, emphasizing inclusivity, acceptance, and supportive connections within our teams. Continuous learning and development opportunities are provided to help you grow personally and professionally. Engaging in interesting and meaningful projects, maintaining a healthy work-life balance, and being part of a high-trust organization are some of the benefits of joining our team. GlobalLogic, a Hitachi Group Company, is a renowned digital engineering partner dedicated to collaborating with leading companies worldwide to drive digital innovation. Through intelligent products, platforms, and services, we aim to transform businesses and redefine industries, offering our employees and clients a high-trust environment built on integrity and innovation.,

You are a skilled SAP Concur Consultant with hands-on experience in implementing, configuring, and supporting SAP Concur Expense, Travel, Request, and Invoice modules. Your role involves working closely with clients to understand their business requirements, designing solutions, and ensuring seamless integration with ERP systems. Strong functional expertise, problem-solving skills, and the ability to work in a dynamic on-site environment are essential for this position. Your responsibilities include the following key areas: Implementation & Configuration: - Configuring and deploying SAP Concur modules based on client requirements. - Setting up expense policies, audit rules, VAT/GST configurations, travel policies, and approval workflows. - Integrating Concur with upstream/downstream systems using various methods. Support & Troubleshooting: - Providing post-implementation support, resolving configuration issues, and addressing user queries. - Monitoring interfaces, triaging defects, and collaborating with technical teams for fixes. - Ensuring compliance with ITIL processes. Client Collaboration: - Conducting fit-gap analysis, workshops, and training sessions for end-users. - Translating business needs into Concur configurations while safeguarding interdependencies between modules. Documentation & Testing: - Preparing functional specifications, test scripts, and training materials. - Performing unit testing, SIT, UAT, and supporting hyper-care phases. Project Management: - Assisting in project planning, timeline adherence, and status reporting. - Working with cross-functional teams to align Concur solutions with business processes. You should have 2-8 years of experience in SAP Concur implementations/support, with exposure to Expense, Travel, and Request modules. Additionally, hands-on experience with Concur configuration, Cognos Reporting, and integrations is required. Basic knowledge of ABAP debugging is preferred. Familiarity with ITIL/Agile methodologies is beneficial. Certifications such as CIP (Certified Implementation Partner) for Concur and relevant certifications in SAP Concur, Scrum, or RPA (e.g., Blue Prism) are advantageous. Strong communication, client-facing, and problem-solving abilities are necessary for this role. You should also have the ability to work independently and in geographically dispersed teams.,

iamneo is a B2B Edtech Enterprise SaaS start-up that was founded in 2016. Specializing in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries, our key value propositions include IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. As a bootstrapped-profitable company with a remarkable YoY growth rate of 100%, we have onboarded prestigious corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, esteemed institutions like Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions for digitally transforming their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. We are currently seeking an energetic and detail-oriented Client Account Manager to join our team. In this role, you will be instrumental in supporting our client projects, collaborating closely with cross-functional teams, and aiding in the delivery of top-quality service to our clients. Requirements: - Educational background, preferably in the fields of computer science or engineering for technical project managers - Familiarity with the university placement process and the significance of training and assessment in student preparation - Technical background with an understanding or hands-on experience in software development and web technologies - Excellent client-facing and internal communication skills, both written and verbal - Strong organizational skills, including attention to detail and multi-tasking abilities - Proficiency in Microsoft Office - Willingness to travel, primarily to support clients in your base location - Prior experience in ed-tech organizations is a plus Location Options: Gujarat Responsibilities: 1. Project Support: Collaborate with our teams, clients, and vendors to ensure smooth project execution by gathering client requirements, scheduling assessments, and coordinating with content and development teams to deliver courses on time. 2. Onboarding of Learners: Lead the onboarding process for new learners to ensure a positive start for them in the program. 3. Documentation & Progress Tracking: Maintain organized project documentation, keep clients informed about progress, and contribute to developing reports that monitor milestones and completion rates. 4. Learner Progress Reporting: Regularly assess and compile learners" progress to provide clients with clear insights into their development and achievements. 5. Client and Stakeholder Relations: Build strong relationships with clients and stakeholders by addressing issues promptly and professionally to maintain client satisfaction. This role offers a diverse experience, including travel opportunities and working with clients across India. If you are looking for a dynamic position with growth potential, apply now to kickstart your journey in Customer Success with us!,

As a SAP Solution Architect, you will be responsible for leveraging your 15+ years of hands-on experience in SAP implementation, architecture, and consulting to drive successful projects. Your expertise in SAP modules, including FI/CO, WM, MM, SD, PP, M, and others, will be crucial in designing effective solutions for our clients. You must possess in-depth knowledge of SAP S/4HANA, SAP ECC, and integration technologies, with a particular emphasis on Warehouse Management, Production Planning, and Order to Cash modules. Your leadership skills will be put to the test as you lead and mentor technical teams, demonstrating excellent communication and interpersonal abilities. A Bachelor's degree in computer science, Information Technology, or a related field is required for this role. Advanced degrees and relevant certifications, such as SAP certifications, are considered a plus. Your strong client-facing skills will be essential in building relationships and effectively communicating with stakeholders at all levels. Experience with SAP cloud solutions, including SAP Cloud Platform, and familiarity with agile methodologies and DevOps practices in the context of SAP projects are preferred qualifications that will set you apart in this role. If you are looking for a challenging opportunity where you can showcase your technical expertise, leadership skills, and problem-solving abilities, then this SAP Solution Architect position in Cochin, Kerala, awaits you. Join our team and be a part of driving successful SAP projects with innovative solutions.,

As a Vice President of Enterprise Architecture Consulting at Genpact, you will play a crucial role in steering the strategic direction and delivery of enterprise architecture consulting services. Your responsibilities will involve developing and executing the strategic vision for the services, leading a team of enterprise architects and consultants, fostering a culture of excellence and collaboration, and ensuring alignment of architecture strategies with client business objectives. You will be required to build and maintain strong relationships with key clients, understand their business needs and technology challenges, guide them in reimagining their technology landscapes, and provide strategic advice to C-level executives and senior stakeholders. Additionally, you will oversee the design and implementation of comprehensive enterprise architecture solutions, integrating AI services to drive innovation and efficiency while monitoring project delivery to ensure high-quality outcomes within timelines and budgets. To excel in this role, you should possess a Bachelor's degree in computer science, Information Technology, Engineering, or a related field, with relevant years of experience in enterprise architecture consulting, particularly in AI services and technology strategy. Proven leadership skills, in-depth knowledge of enterprise architecture frameworks and methodologies, expertise in AI technologies, and exceptional client-facing abilities are essential. Moreover, the ability to inspire and motivate diverse teams, along with strong analytical and problem-solving skills, will be crucial for success. Preferred qualifications include effective communication and presentation skills, willingness to travel for client engagements and business development activities, and a keen interest in staying updated on emerging trends and advancements in AI, enterprise architecture, and related technologies. By representing the company at industry events and promoting innovative solutions within the consulting practice, you will establish yourself as a thought leader in enterprise architecture. This is a full-time position based in India, specifically in Bangalore. If you are a visionary leader with a passion for driving technology transformation and delivering value to clients through innovative solutions, we encourage you to apply for the Vice President, Enterprise Architecture Consulting role at Genpact.,

You will be working as an SAP HCM Consultant in a full-time on-site role located in Jaipur. Your responsibilities will include implementing and supporting SAP HR solutions, conducting system analysis, and providing technical support to clients. To excel in this role, you should have proficiency in SAP HCM modules and experience in implementing and supporting SAP HR solutions. Strong analytical and problem-solving skills are essential, along with excellent communication and client-facing abilities. A Bachelor's degree in Information Technology, Computer Science, or a related field is required, and certification in SAP HCM would be advantageous. Join us in our mission to connect Employers and Employees through effective Corporate resource management. Employee Hub is a start-up that collaborates with professionals from various industries and sectors across the country.,