8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Support Engineer Team Leader at AppsFlyer, you will play a crucial role in leading and scaling a team of 5 Experienced Support Engineers to efficiently scale the Support function. Your responsibilities will include hiring, mentoring, and coaching engineers to ensure high-quality customer support. You will drive ownership, accountability, and technical excellence within the team while collaborating with Support Management to define team KPIs and lead regular reporting cadences. Furthermore, you will build and scale internal workflows using automation, dashboards, GenAI, and data-driven tooling to enhance operational efficiency. Your main responsibilities will revolve around: - Leading an...

Posted 1 month ago

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Ad Tech Support Specialist Aceolution

1.0 - 5.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be joining our team as an Ad Tech Technical Support Specialist, where your primary responsibility will be troubleshooting and resolving issues related to advertising campaigns, programmatic deals, and platform integrations. Your technical expertise will play a crucial role in bridging the gap between advertisers, publishers, and our internal product and engineering teams. Your key responsibilities will include providing timely and accurate technical support to clients, focusing on campaign setup, delivery, performance issues, and deal troubleshooting. You will diagnose and resolve complex issues related to ad tags, tracking, discrepancies, targeting, and delivery in real-time biddin...

Posted 5 months ago

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