4.0 - 8.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Technical Solution Analyst, your primary responsibility is to conduct investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows both internally and externally. You will also utilize backend techniques such as gathering log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators is crucial. Throughout the investigation lifecycle, you will be responsible for documenting notes, activities, resolutions, and knowledge articles. Prioritizing work based on severity, you will need to strike a balance ...

Posted 2 weeks ago

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Client Support Executive Carlton edu

1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

As a Client Support Executive, your primary responsibility will be to provide efficient and professional support to clients through online channels such as chat, email, and phone calls. You will be the first point of contact for clients seeking assistance. Your role will involve handling client queries, providing clear and polite responses in fluent English, maintaining detailed records of client communications, and coordinating internally to ensure timely resolution of client issues. It is essential to note that this role does not involve any face-to-face interaction with clients. - Provide efficient and professional support to clients through online channels like chat, email, and phone cal...

Posted 2 months ago

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Technical Analyst 1-Support Oracle

0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Technical Solution Analyst, your primary responsibility will be to conduct investigations on front-end applications. This will involve tasks such as capturing information, utilizing fix tools, shadowing end users, and testing workflows both internally and externally. You will also employ backend techniques such as gathering log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators will be crucial. Additionally, you will be responsible for documenting notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. Prioritizing work based on severity will be k...

Posted 4 months ago

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Client Support Executive Carlton edu

1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

As a Client Support Executive, your primary responsibility will be to provide efficient and professional support to clients through online channels such as chat, email, and phone calls. You will be the first point of contact for clients seeking assistance and your role will involve handling client queries, providing clear and polite responses in fluent English, maintaining detailed records of client communications, and coordinating internally to ensure timely resolution of client issues. It is important to note that this role does not involve any face-to-face interaction with clients. To excel in this role, you must be a female candidate who is fluent in English, both verbally and in written...

Posted 5 months ago

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