3 Clientcustomer Focus Jobs

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Team Leader in Back Office, your primary responsibility will be managing a team of 15-20 resources. You will need to ensure day-to-day planning, operations, and problem-solving, while developing the team to consistently deliver superior quality. Independently handling new procedure transitions and driving a client/customer-focused approach will be essential aspects of your role. Motivating the team to achieve management goals will also be a key responsibility. Key Responsibilities: - Drive the team to be client/customer-focused - Develop team members to ensure delivery of superior quality - Independently handle transitioning of new procedures - Take ownership of delivering service level...

Posted 23 hours ago

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Content Lead at Excelacom, you will play a pivotal role in content creation, ensuring that the company's objectives are met through engaging and high-quality content. Your responsibilities will include leading and managing a team of content writers, overseeing multiple projects to ensure timely delivery and quality standards are met, and contributing to the development and execution of content strategy aligned with business goals. Your expertise in leadership and management will be essential as you guide and support your team of content writers, providing them with the necessary direction to excel in their roles. Your exceptional writing skills will be put to the test as you produce err...

Posted 1 month ago

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Team Leader, you will be responsible for managing a team of 15-20 resources on a day-to-day basis. Your primary focus will be on planning, operation, and problem-solving to ensure the delivery of consistently superior quality. You will be required to develop your team and independently handle the transitioning of new procedures. It will be crucial for you to drive your team to be client/customer-focused, providing necessary training and development opportunities. You will take ownership of service level components, quality, and targets, while motivating the team to achieve management goals. In this role, you will need to effectively track and analyze the performance of individual team m...

Posted 2 months ago

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