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2.0 - 6.0 years

0 - 0 Lacs

noida, uttar pradesh

On-site

As a Process Trainer in the Edtech domain, your primary role will involve managing agent performance to enhance quality and conversion rates. You will work closely with the Training Manager and cross-functional teams to ensure that training materials and processes are updated to equip agents with the necessary skills to achieve sales and performance goals effectively. **Key Responsibilities:** - Design and Deliver Training Programs: Develop engaging training programs tailored for agents using online, in-person, and hybrid formats to enhance performance and technology adoption. - Leverage EdTech Trends: Stay updated with emerging EdTech tools and trends to maximize learning outcomes and produ...

Posted 3 weeks ago

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0.0 years

0 Lacs

gurugram, haryana, india

On-site

About the job Management Trainee - Program Stipend - 25000 to 35000 YEAR 1: Explore and Learn ? Months 0 to 6 Sales Track CRM training on Zoho Lead handling and client walkthroughs On-ground sales with senior team Months 7 to 12 Operations Track Centre audits, SOPs and vendor coordination Facility upkeep and service issue handling Work closely with FDMs and Centre Managers YEAR 2: Specialise and Lead Sales Specialisation Own sales targets Drive occupancy and retention Close high-value deals Become a CRM power user Operations Specialisation Run day-to-day centre operations Lead internal and vendor teams Handle escalations, inventory and audits Show more Show less

Posted 2 months ago

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