Manager - Onboarding & Verification | Job Hai Info Edge

4.0 - 9.0 years

5 - 9 Lacs

noida

Work from Office

About Info Edge InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU - Job Hai Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida. The Manager Onboarding & Verification will be responsible for leading the end-to-end onboarding and verification processes for recruiters. This role involves managing 2 Team Leaders and 14 associates in Onboarding and 1 Team Leader and 8 associates in Verification , ensuring seamless activation & compliance Key Responsibilities: Lead, mentor, and guide 3 Team Leaders and ~23 team members across Onboarding & Verification. Define individual/team KPIs and ensure consistent achievement of targets. Conduct performance reviews, identify training needs, and drive upskilling initiatives. Oversee onboarding of recruiters/clients ensuring adherence to defined TAT and quality benchmarks. Manage the verification process with high accuracy, minimizing fraud and compliance risks. Track and analyze key metrics: onboarding efficiency, verification accuracy, rejection %, TAT adherence, escalations. Conduct daily huddles with TLs and weekly/monthly reviews with the leadership team. Prepare and share MIS reports, dashboards, and insights with senior stakeholders. Collaborate with Sales, CX, CAT, and Product teams to enable smooth recruiter/partner journey. Ensure strict adherence to SOPs, policies, and regulatory guidelines across both teams. Conduct periodic audits to detect gaps or fraudulent activities and take corrective actions. Identify and drive process improvement and automation opportunities. Champion recruiter experience by reducing TAT and improving accuracy & transparency. Qualifications & Skills Graduate/Postgraduate with 4-6 years of experience in Operations/Onboarding/Verification (preferably in internet, job portal, or tech-driven businesses). Strong understanding of onboarding, verification, and compliance processes. Excellent people management, coaching, and conflict resolution skills. Data-driven mindset with strong analytical and reporting skills.

Posted 4 days ago

Apply

Admin Officer - Field Services Jacobs

10.0 - 14.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As an Administration Officer & Site Document Controller at Jacobs, you will play a crucial role in ensuring the smooth operation of administrative tasks and document control at the site. Your responsibilities will include receiving drawings from the Head Office and maintaining a register for tracking them. You will also be responsible for issuing drawings to contractors through transmittal and handling the receipt and distribution of incoming documents. Additionally, you will maintain the site filing system, assist the Client in verifying contractors" documents for gate passes, and manage site transport and staff accommodation for Jacobs Personnel. Furthermore, you will be involved in preparing and maintaining site accounts. With 10 to 12 years of experience, you will bring a wealth of knowledge and expertise to this role. Your location will be on-site, where you will have a direct impact on the successful execution of projects. At Jacobs, we believe in the power of collaboration and prioritize in-person interactions to foster a positive culture and enhance client delivery. Our hybrid working policy empowers employees to split their work week between Jacobs offices/projects and remote locations, enabling them to deliver their best work and contribute to the transformation of the world for good.,

Posted 2 weeks ago

Apply

Relationship Manager Altum Credo Home Finance Pvt. Ltd

1.0 - 5.0 years

0 Lacs

sivakasi, tamil nadu

On-site

You will be responsible for sourcing new proposals for Home Loans, Mortgage/LAP and executing the business objectives in line with the Affordable Loans segment. This includes achieving targets related to book size, profitability, and portfolio management. Developing and managing the business, focusing on achieving desired results, and promoting Home Loan programs will be crucial. Building and maintaining strong relationships with clients to encourage repeat business and referrals is essential. You will meet clients, verify documents, and process files for sanctioning. Additionally, establishing builder tie-ups and connector relationships, maintaining a customer service-focused approach, and being responsible for collections are part of your key responsibilities. The ideal candidate must have mandatory experience in Affordable Home Loans/Mortgage Loans. A Graduate/Post Graduate with 1 to 3 years of experience will be the preferred qualification for this role.,

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.