Client Training & Support Engineer (Fresher)

0 - 4 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking enthusiastic freshers to join our team as Client Training & Support Executives for Traviyo, our travel CRM and automation platform. If you have a passion for helping others, a willingness to learn, and are tech-savvy, this opportunity is perfect for kickstarting your career in the travel tech industry. Your main responsibilities will include providing product training and onboarding support to new Traviyo clients. You will be conducting online training sessions to familiarize clients with system features and usage. Additionally, you will be addressing client inquiries and support tickets through phone, email, or chat, assisting with basic technical or functional issues, maintaining training and client interaction records, and collaborating with the tech team for escalated matters. We welcome applications from freshers holding B. Tech (CSE/IT/EEE/ECE) or BCA degrees, with strong communication and presentation skills, basic knowledge of software systems, web applications, or CRMs, a desire to learn, and a customer-centric, problem-solving mindset. This position is with Traviyo, located in Noida onsite, offering a full-time job type with a 6-month training period. The role is suitable for candidates with no prior experience, and a stipend of 8,000 to 10,000 per month will be provided. If you are located in Noida and meet the educational requirements, possess the essential skills, and are ready to join immediately, we encourage you to apply for this exciting opportunity. Please note that this is a full-time position with a day shift schedule and onsite work location. If you have completed your bachelor's degree and are interested in this position, please speak with us at +91 7982226235.,

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