536 Client Support Jobs - Page 8

Key Responsibilities: Risk Assessment and Analysis : o Assist in identifying and assessing potentialrisks (financial, operational, regulatory, strategic, etc.) for clients. o Support the creation of risk managementframeworks and solutions tailored to the clients specific needs. o Gather and analyze data to support riskassessments. Client Support : o Work closely with senior risk consultants tohelp develop strategies for mitigating and managing risks. o Assist in preparing client reports,presentations, and documentation related to risk advisory services. o Participate in client meetings andpresentations, providing support where needed. Research and Reporting : o Conduct industry research to understand emergingrisks and trends. o Review and synthesize data to createcomprehensive reports and actionable insights for clients. o Contribute to the development of reports on riskmanagement processes, policies, and procedures. Collaboration and Team Support : o Collaborate with other departments (such as IT,compliance, and internal audit teams) to identify and manage risks acrossbusiness functions. o Support the team in executing risk managementprojects and initiatives. Learning and Development : o Participate in training sessions and workshopsto understand the principles of risk management. o Stay updated on industry best practices,regulations, and standards. o Develop a solid understanding of the firm\ riskadvisory services and methodologies. Qualifications: CA (Inter) ","

B2B Sales Executive Agriculture Division Key Responsibilities: Identify and onboard potential B2B clients (dealers, distributors, agri firms, etc.) Promote MSAF s organic products and educate clients about product benefits and application Conduct field visits, presentations, product demonstrations, and training programs for clients Develop strong relations with agricultural institutions, farmer producer organizations (FPOs), and agri co-operatives Collaborate with field executives and CRM team for smooth order fulfillment and client support Collect feedback and analyze market demand to suggest product improvements or marketing ideas Ensure monthly sales targets and business growth goals are met Maintain and update sales pipeline, client database, and activity reports regularly Requirements Requirements: Bachelors degree/diploma in Agriculture, Agri-Business Management, or related fields Fresher Or 1 years of experience in sales, agri-input marketing, or B2B operations preferred Strong understanding of the agriculture input market and farming practices Excellent communication, negotiation, and presentation skills Ability to travel frequently within the assigned territory Basic knowledge of CRM tools and MS Office (Excel, Word, PowerPoint)

Provide training, installation & application support for IVD instruments; assist in demos, troubleshoot issues, conduct workshops, and share field insights with R&D/marketing. Required Candidate profile Bachelor’s/Master’s in Chemistry, Biochemistry, Life Sciences, Biotech, Microbiology with 2+ years in IVD support Strong communication & problem-solving skills Must be willing to travel extensively

Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling Qualifications Intermediate Excel proficiency (Pivot Tables, VLOOKUP/XLOOKUP, basic dashboards). Strong written and verbal communication skills. Basic understanding of content writing best practices . Organized , responsive , and customer-focused mindset . Familiarity with social media platforms and community engagement (not mandatory)

Client Handling. International & Domestic Client handling

Who Are We? At Srisattva Group , we blend business strategy with cutting-edge cloud tech. With clients across India and the US (as Cerebro Finance LLC), weve built a name in: ERP implementation (Zoho | SalesForce | Tally | Odoo) Virtual CFO & Compliance Private Equity Advisory We’re not just solution providers — we’re transformation partners. What Will You Do? You'll be the go-to brain behind delivering Zoho-powered customer journeys. Think of it as playing chess with business workflows . Your Day Might Include: Architecting Zoho CRM pipelines, Zoho Commerce stores, and automation logic that feel like magic Understanding business goals and mapping them into slick CRM, Bigin, or Commerce setups Scoping, configuring, and deploying Zoho apps with real impact (not just ticking boxes) Advising clients on best practices across Marketing Automation, Sales, Support & Order Flow Leading client demos, requirement gathering, and mentoring junior consultants Working closely with sales, finance & digital teams to roll out end-to-end ERP deployments What You Bring: 3+ years of hands-on Zoho experience (CRM, Commerce, MarketingHub, Flow, Bigin) Strong logic and client handling skills Flair for simplifying the complex Ability to map processes, build solutions, and speak both “business” and “tech” Bonus if you’ve worked with Shopify/WooCommerce or any other ERP tools What You Get: Opportunity to work with top brands in India & USA Direct exposure to founders, CXOs, and cross-functional challenges Growth path to leadership positions or cross-migration to Strategy / Product roles Access to certifications + thought leadership platforms Powerful Learning atmosphere + outcome-based culture

InfoEdge is hiring for Chat Support and Operations role for IIM Jobs. If you have excellent verbal and written communication skills, you can apply for this role. Join our team! We are currently hiring for the role of Chat Support Executive for Ambition Box vertical | Noida Location. If you are interested, attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 7th July 2025 (Monday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy Don't miss out on this opportunity! Join us in shaping the future of IIM Jobs team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Email Resume - vrinda.gupta@naukri.com About BU: Ambition Box Ambition Box was founded in 2015 with a vision to help job seekers prepare for interviews and build successful careers. Now a part of Naukri.com, Ambition Box has grown rapidly and serves over 1 crore users every month, offering company reviews, interview questions, salary insights, and more. Job Objective To support B2B client queries through calls, chat, and email, ensuring a smooth and positive experience for our clients. Key Responsibilities Respond to client queries via calls, chat, and email, providing accurate and timely solutions. Review and moderate content to maintain the quality and accuracy of information on our website and reports. Coordinate with internal teams (design, product, operations, etc.) to ensure smooth functioning of our online listings and advertisement products. Learn and understand key processes, including service level agreements (SLAs), turnaround times (TAT), and standard operating procedures (SOPs). Achieve productivity and quality targets for client communications. Demonstrate product features and resolve client queries through email or calls. Required Skills Strong written and verbal communication skills. Willingness to learn and adapt quickly. Ability to handle multiple tasks efficiently. Attention to detail and a keen eye for quality. Basic client-handling skills (training will be provided). Interest in content moderation and proofreading. What We Offer Rapid learning and growth opportunities. End-to-end ownership of your tasks with guidance from experienced mentors. Freedom to innovate, experiment, and learn from mistakes. Opportunity to work on impactful projects that shape the industry. Exposure to multiple roles and responsibilities develop a versatile skill set! Be part of one of Indias fastest-growing career advisory platforms. Why Join Us? Work in a supportive, fast-paced environment designed for learning and growth. Receive mentorship and training to help you succeed. Be part of a team that values your ideas and encourages you to take initiative. Make a real impact by helping millions of users build better careers. Schedule: 5 days a week (Sat-Sun off), Hybrid 3days in office Office Timing: 9:30 AM - 6:30 PM Salary Offered - Upto 21k in hand Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Freshers & Experienced Must have excellent communication skills. 7pm to 7am(any 9hrs ) 2 days rotational week off with 2 ways cab. CTC : Upto 30k To schedule an interview ring 9916839275 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;9916839275

Responsibilities: Candidate Age: 25-39. Industry Background: Insurance Sector. Language: Must be fluent in English Fluent. Role Type: Tele-sales. Provident fund Health insurance

Freshers & Experienced Must have excellent communication skills. Must be flexible with 24*7 Shifts CTC : Upto 30k To schedule an interview ring 9916839275 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;9916839275

We are seeking a highly skilled and motivated EDI Analyst to join our team. This role is crucial in providing essential support for EDI and ERP activities, ensuring seamless coordination between trading partners and internal teams. The ideal candidate should be detail-oriented, technically proficient, and possess a strong aptitude for problem-solving. Key Responsibilities : Client Support & Coordination : Manage and oversee EDI activities, delivering timely support to clients via phone and ticketing systems. Facilitate effective communication with trading partners to ensure smooth operations. Liaison Role : Act as the primary point of contact between client teams and systems programmers, ensuring seamless EDI integration and swift resolution of technical issues. ERP System Configuration : Review and configure ERP systems to align with both internal and external business requirements, ensuring accurate and efficient EDI transaction processing. Issue Troubleshooting : Investigate and resolve complex issues across various ERP modules (including shipping, order processing, invoicing, and accounting) while minimizing business disruptions. EDI Map & Trading Partner Setup : Design, deliver, and review EDI maps, ensuring proper setup and configuration of trading partner communication protocols. FTP/SFTP Management : Review and validate FTP software configurations to facilitate smooth transmission of EDI data via VAN (Value Added Network) with trading partners. Root Cause Analysis & Problem Resolution : Conduct comprehensive root cause analysis for EDI-related issues, implementing effective solutions in a timely manner. Gap Analysis : Assess client requirements and perform gap analysis to ensure alignment between EDI processes and business needs. Required Skills & Qualifications : Experience : 2-4 years of experience working with EDI applications, EDI mapping, and ERP systems. EDI Protocols : Strong proficiency in EDI transaction sets (e.g., 850, 810, 856, 832, 855, 852) and experience working with file formats such as EDI, flat files, XML, etc. Technical Expertise : Hands-on experience with Gentran Windows-based server products and/or TIE Commerce eVision/TSB. Analytical Skills : Demonstrated ability to analyze complex technical issues, provide strong problem-solving solutions, and execute effective organizational strategies. Communication Skills : Exceptional verbal and written communication skills, with the ability to collaborate effectively with both internal teams and external clients. Protocols Knowledge : Working knowledge of FTP, SFTP, and SMTP protocols, with the ability to configure and troubleshoot data transfer processes. Tools & Methodologies : Familiarity with ServiceNow and Agile Scrum methodologies to support efficient project management and issue resolution. Flexibility : Ability to work flexible shifts (6:00 PM to 3:00 AM IST) to meet client needs and business requirements. Qualification B.Tech , BE

Responsibilities a. Analyze and solve problems at their root, stepping back to understand the broader context Establish, meet, and monitor SLAs for support issues in conjunction with the rest of the teams b. Interface with customers, understand their requirements and deliver complete application and data solutions c. Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment d. Address and effectively manage sensitive issues and manage escalations from business teams e. Build and maintain effective internal relationships, specifically with Engineering, Site Reliability Engineering, Client Support Managers, and Ad Operations to help identify, report, and resolve issues quickly f. Learn and understand a broad range of Samsung Ads Platform and applications and know when, how, and which to use and which not to use Qualifications 10+ yrs Ad-Tech domain experience 5+ yrs experience with SQL & databases 5+ years of team lead experience Strong written and verbal communication skills Customer-centric mindset and structured approach to troubleshooting issue resolution. Demonstrated experience of solving technical issues with third-party SSPs, MMPs, SSAI vendors, Measurement solutions, Fraud Prevention companies, etc Experience with 3P measurement vendor troubleshooting and integration Experience with support platforms, tools, CRM, or ticketing tools Ability to present complex technical information clearly and concisely to a variety of audiences, especially non-technical / go-to-market teams Experience using cloud-based tools like S3, Athena, QuickSights, and Kibana is a plus Experience as a Business/Product/Data Analyst is a plus Experience with Redshift and Snowflake is a plus Responsibilities a. Analyze and solve problems at their root, stepping back to understand the broader context Establish, meet, and monitor SLAs for support issues in conjunction with the rest of the teams b. Interface with customers, understand their requirements and deliver complete application and data solutions c. Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment d. Address and effectively manage sensitive issues and manage escalations from business teams e. Build and maintain effective internal relationships, specifically with Engineering, Site Reliability Engineering, Client Support Managers, and Ad Operations to help identify, report, and resolve issues quickly f. Learn and understand a broad range of Samsung Ads Platform and applications and know when, how, and which to use and which not to use Qualifications 10+ yrs Ad-Tech domain experience 5+ yrs experience with SQL & databases 5+ years of team lead experience Strong written and verbal communication skills Customer-centric mindset and structured approach to troubleshooting issue resolution. Demonstrated experience of solving technical issues with third-party SSPs, MMPs, SSAI vendors, Measurement solutions, Fraud Prevention companies, etc Experience with 3P measurement vendor troubleshooting and integration Experience with support platforms, tools, CRM, or ticketing tools Ability to present complex technical information clearly and concisely to a variety of audiences, especially non-technical / go-to-market teams Experience using cloud-based tools like S3, Athena, QuickSights, and Kibana is a plus Experience as a Business/Product/Data Analyst is a plus Experience with Redshift and Snowflake is a plus

Responsibilities a. Analyze and solve problems at their root, stepping back to understand the broader context Establish, meet, and monitor SLAs for support issues in conjunction with the rest of the teams b. Interface with customers, understand their requirements and deliver complete application and data solutions c. Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment d. Address and effectively manage sensitive issues and manage escalations from business teams e. Build and maintain effective internal relationships, specifically with Engineering, Site Reliability Engineering, Client Support Managers, and Ad Operations to help identify, report, and resolve issues quickly f. Learn and understand a broad range of Samsung Ads Platform and applications and know when, how, and which to use and which not to use Qualifications 3+ yrs Ad-Tech domain experience 1+ yrs experience with SQL & databases Strong written and verbal communication skills Customer-centric mindset and structured approach to troubleshooting issue resolution. Demonstrated experience of solving technical issues with third-party SSPs, MMPs, SSAI vendors, Measurement solutions, Fraud Prevention companies, etc Experience with 3P measurement vendor troubleshooting and integration Experience with support platforms, tools, CRM, or ticketing tools Ability to present complex technical information clearly and concisely to a variety of audiences, especially non-technical / go-to-market teams Experience using cloud-based tools like S3, Athena, QuickSights, and Kibana is a plus Experience as a Business/Product/Data Analyst is a plus Experience with Redshift and Snowflake is a plus Responsibilities a. Analyze and solve problems at their root, stepping back to understand the broader context Establish, meet, and monitor SLAs for support issues in conjunction with the rest of the teams b. Interface with customers, understand their requirements and deliver complete application and data solutions c. Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment d. Address and effectively manage sensitive issues and manage escalations from business teams e. Build and maintain effective internal relationships, specifically with Engineering, Site Reliability Engineering, Client Support Managers, and Ad Operations to help identify, report, and resolve issues quickly f. Learn and understand a broad range of Samsung Ads Platform and applications and know when, how, and which to use and which not to use Qualifications 3+ yrs Ad-Tech domain experience 1+ yrs experience with SQL & databases Strong written and verbal communication skills Customer-centric mindset and structured approach to troubleshooting issue resolution. Demonstrated experience of solving technical issues with third-party SSPs, MMPs, SSAI vendors, Measurement solutions, Fraud Prevention companies, etc Experience with 3P measurement vendor troubleshooting and integration Experience with support platforms, tools, CRM, or ticketing tools Ability to present complex technical information clearly and concisely to a variety of audiences, especially non-technical / go-to-market teams Experience using cloud-based tools like S3, Athena, QuickSights, and Kibana is a plus Experience as a Business/Product/Data Analyst is a plus Experience with Redshift and Snowflake is a plus

Responsibilities a. Analyze and solve problems at their root, stepping back to understand the broader context Establish, meet, and monitor SLAs for support issues in conjunction with the rest of the teams b. Interface with customers, understand their requirements and deliver complete application and data solutions c. Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment d. Address and effectively manage sensitive issues and manage escalations from business teams e. Build and maintain effective internal relationships, specifically with Engineering, Site Reliability Engineering, Client Support Managers, and Ad Operations to help identify, report, and resolve issues quickly f. Learn and understand a broad range of Samsung Ads Platform and applications and know when, how, and which to use and which not to use Qualifications 7+ yrs Ad-Tech domain experience 2+ yrs experience with SQL & databases Strong written and verbal communication skills Customer-centric mindset and structured approach to troubleshooting issue resolution. Demonstrated experience of solving technical issues with third-party SSPs, MMPs, SSAI vendors, Measurement solutions, Fraud Prevention companies, etc Experience with 3P measurement vendor troubleshooting and integration Experience with support platforms, tools, CRM, or ticketing tools Ability to present complex technical information clearly and concisely to a variety of audiences, especially non-technical / go-to-market teams Experience using cloud-based tools like S3, Athena, QuickSights, and Kibana is a plus Experience as a Business/Product/Data Analyst is a plus Experience with Redshift and Snowflake is a plus Responsibilities a. Analyze and solve problems at their root, stepping back to understand the broader context Establish, meet, and monitor SLAs for support issues in conjunction with the rest of the teams b. Interface with customers, understand their requirements and deliver complete application and data solutions c. Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment d. Address and effectively manage sensitive issues and manage escalations from business teams e. Build and maintain effective internal relationships, specifically with Engineering, Site Reliability Engineering, Client Support Managers, and Ad Operations to help identify, report, and resolve issues quickly f. Learn and understand a broad range of Samsung Ads Platform and applications and know when, how, and which to use and which not to use Qualifications 7+ yrs Ad-Tech domain experience 2+ yrs experience with SQL & databases Strong written and verbal communication skills Customer-centric mindset and structured approach to troubleshooting issue resolution. Demonstrated experience of solving technical issues with third-party SSPs, MMPs, SSAI vendors, Measurement solutions, Fraud Prevention companies, etc Experience with 3P measurement vendor troubleshooting and integration Experience with support platforms, tools, CRM, or ticketing tools Ability to present complex technical information clearly and concisely to a variety of audiences, especially non-technical / go-to-market teams Experience using cloud-based tools like S3, Athena, QuickSights, and Kibana is a plus Experience as a Business/Product/Data Analyst is a plus Experience with Redshift and Snowflake is a plus

Join us in making a meaningful difference within the Oracle Health Support organization. As a vital member of our support team, you ll play a key role in assisting clients by configuring their requirements in Oracle systems and resolving their issues using both phone and electronic communication channels. Your primary focus will be to deliver exceptional client support by meeting defined performance goals, utilizing internal knowledge bases, creating product documentation, and conducting thorough testing to resolve concerns efficiently. With a strong client-first approach, you will be instrumental in providing timely and accurate solutions for a range of technical and non-technical challenges. In this dynamic role, you will serve as the frontline liaison between clients and Oracle, ensuring a smooth and positive experience throughout every interaction. Your ability to build trust, communicate effectively, and manage client expectations will be crucial in maintaining high levels of satisfaction. As you grow in this position, you ll have the opportunity to deepen your understanding of Oracle s core technologies and applications, ultimately becoming a trusted expert in specific product areas. While prior experience with Oracle products is beneficial, we value individuals who are eager to learn and quick to adapt. We are looking for candidates with excellent communication skills, strong time management abilities, and a collaborative mindset. If you are passionate about customer success, driven to solve problems, and excited to thrive in a fast-paced, supportive environment, we invite you to join the Oracle Health Support team. Career Level - IC0 Responsibilities- Gather client requirements and understand their vision to ensure solutions align with their goals. Conduct scope assessments to define and evaluate the extent of requested configurations or support. Provide timely guidance and solutions for a wide range of technical and non-technical client challenges. Configure client requests accurately within Oracle applications, ensuring alignment with business needs. Follow established change management standards to maintain consistency and control across configurations. Ensure accuracy in all configurations and implementations, minimizing errors and maximizing efficiency. Collaborate with subject matter experts across different solutions to achieve the client s vision and deliver optimal results. Utilize internal knowledge bases, product documentation, and testing to efficiently resolve client concerns. Act as a primary liaison between clients and Oracle, promoting a client-first approach and ensuring high satisfaction. Continuously build expertise in Oracle s core technologies and applications, with the opportunity to specialize in key product areas.

We are excited to hire a Senior Team Lead, Client Support, at Oracle Cerner. As Senior Team Lead, Client Support, you will be responsible to direct the day-to-day operations of associates assigned to perform solution-related service request investigation, incident resolution, and application maintenance. You will monitor production support ticket queues. You will manage the creation and maintenance of knowledge databases to support business processes to deliver more efficient problem identification and resolution. You will analyze incoming ticket data and seek opportunities to balance resources, improve processes and increase productivity. You will identify client and solution delivery satisfaction issues, manage client expectations, and develop plans to exceed client expectations. You will plan, delegate and direct the team s day-to-day work to achieve operational targets or objectives with contribution to the immediate results for the team. You will communicate policies, practices and procedures within immediate area of responsibility to stakeholders within the team. You will identify and plan team-level quality and process improvement initiatives Deliver consistent and timely training, guidance and feedback to encourage associate success. You will provide input on staffing and performance decisions for direct reports. You will supervise a team associates. The candidates need to be willing to work on on-call support and open to work in different shifts Career Level - M1 Career Level - M1 You will be responsible to seek to understand disagreements, ensure all perspectives are heard, and facilitate a plan for resolution. You will be responsible to delegate the work appropriately, provide clear expectations and follow up to ensure progress and overcome roadblocks. You will be responsible to identify associates and team priorities based on business direction and adjust when needed. You will be responsible to lead by example and share knowledge and experiences with associates and the team. You will also be responsible to create a respectful work environment where you advocate for your team, create accountability and recognize accomplishments. You will be responsible to provide timely feedback to encourage success, ensure accountability and connect opportunities for your associates development. You will also be responsible to identify the right talent to achieve the desired results. You will be responsible to promote and build a diverse and cohesive team to accomplish objectives and align associates skills to fill gaps. Basic Qualifications: At least 5 years total combined related work experience and completed higher education, including: At least 2 years of Product/technical support work experience At least 4 years of additional work experience directly related to the duties of the job and/or completed higher education, including:Bachelors Degree or High School Diploma Expectations: Perform other responsibilities as assigned. Willing to work in Shift timings 5.30pm to 2.30am IST. Should have excellent communication and problem solving skills

B. E / B. Tech/BSc/MCA/BCA Skill Sets: .net core, angular ,sql Job Details: 1. Coding , Unit testing , Maintaining quality , Impact analysis , adhering to the provided deadlines , client support. 2. Working on web applications. 3. Ability to work on desktop .net applications will be added advantage. 4. Angular , Web-API , C# ,OOPS, Node.js, JavaScript ,SQL Additional Advantage - Win forms / WPF / WCF

Warm Greetings, Job Title: Associate CEC Operations (Voice & Ticketing Support) Company: Rivera Manpower Services (Hiring for Tesco) Job Location: Whitefield, Bangalore CTC: 3.5L – 5.4L per annum Experience: 0–3 Years Walk-in Drive: Call & book your interview slots Contact: 7829336034 / 7829336202 / 9986267393 Job Description: Tesco is hiring Associates for CEC Operations. In this role, you will support colleagues from the UK & Ireland by resolving voice and ticket-based queries related to internal systems and operations. Key Responsibilities: Handle voice & ticket-based support for internal Tesco users Troubleshoot issues with accuracy and speed, ensuring queries are resolved within SLA Apply logical thinking and attention to detail to understand and resolve issues correctly the first time Create reports from various databases for issue summarization Follow Tesco’s Business Code of Conduct and demonstrate integrity in support delivery Collaborate with internal teams and escalate issues when necessary Work in UK shifts (including weekends on rotation) Eligibility: Freshers or candidates with up to 2 years of experience Must have excellent communication skills – English speaking, reading, and writing Strong logical reasoning and active listening Basic MS Office and numeracy skills Open to UK rotational shifts Perks & Benefits: Opportunity to work with a global retail leader Great office environment and team culture Learning & growth opportunities across international processes Walk-in Interview Slots Filling Fast! Call/WhatsApp to Book Now: 7829336034 / 7829336202 / 9986267393 / (Interviews: Monday–Friday, 10 AM – 5 PM)

ROLES & RESPONSIBILITIES: Marketplace Marketing (Amazon, Flipkart, Myntra, Nykaa, etc.): Quick Commerce Marketing (Blinkit, Zepto, Instamart, etc.): Manage daily operations across multiple marketplaces, ensuring brand visibility and competitive presence. Handle product listings, pricing updates, catalogue optimization, and offer planning. Run and monitor platform-specific campaigns (e.g., AMS, Myntra Ads, Flipkart Ads). Track key metrics and create reports on sales, conversion rates, and ad performance. Coordinate with category managers for execution of growth plans and collaborations. Manage onboarding, listing, and updates for quick commerce platforms. Implement platform campaigns, offers, and ad placements for high visibility. Maintain product hygiene, keyword alignment, and fast-delivery experience. Coordinate with brand and supply teams for inventory and fulfilment accuracy. Website / D2C Store Marketing: Execute performance campaigns via Google Ads, Meta Ads, and retargeting. Oversee regular product uploads, website content, and promotional assets. Track marketing ROI, monitor ROS and CAC, and share performance reports. Support influencer, CRM, and email campaigns under the brand s D2C efforts. Team Support & Coordination: Work closely with internal teams like Creative, Performance, and Sales to ensure cohesive execution. Support training sessions and maintain proper documentation for all processes. Sales & Client Support: Coordinate with the sales team on proposals and implementation plans. Maintain regular check-ins with existing clients for campaign updates and results. Prepare performance decks, case studies, and execution reports for review. REQUIREMENTS: Relevant e-commerce experience in marketplaces, quick commerce, and D2C. Strong knowledge of e-commerce tools, ads dashboards, and platform management. Detail-oriented with a focus on execution and performance tracking. Ability to multitask across platforms and communicate clearly with teams and clients. Intermediate to advanced skills in Excel/Google Sheets, and analytics dashboards. BENEFITS: Competitive salary package commensurate with skills and experience. Opportunities for professional development and training to foster continuous growth. Collaborative and supportive work environment that values innovation and creativity. Flexible work timings, 5-day work week, yearly appraisals, and refreshing breaks for work-life balance. Job Openings: 2 Job Location: Gurugram

About the Gurus Chargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions, AI analytics, and insights powered by our proprietary Chargeback management platform. By understanding our clients needs and fully aligning with their goals, we help clients reduce chargebacks and increase recovery rates to maximize revenue. Our technology solutions use powerful AI insights, data science and advanced analytics —combined with deep industry expertise—to deliver hundreds of millions of dollars in recovered revenue to our clients. For more information, visit www.chargebackgurus.com. Position Overview: As a Client Support Specialist, you will be integral to our client support operations, working independently and contributing to the development and execution of client management strategies. Duties and Responsibilities: Independently manage day-to-day client interactions and resolve complex inquiries with minimal supervision. Lead the onboarding of new clients, ensuring a smooth transition and addressing any initial challenges. Develop and deliver insightful quarterly business reviews to clients, highlighting performance metrics and actionable insights. Identify opportunities for process improvements and collaborate with Client Success Managers to implement these changes. Mentor junior team members, sharing knowledge and best practices to enhance team performance. Job Requirements: 3-5 years of experience in client support, customer service, or a related field, preferably in technology or financial services. Proven track record of managing client relationships and improving client satisfaction. Strong analytical skills, with the ability to derive meaningful insights from complex data. Excellent interpersonal and communication skills. Self-starter with the ability to work independently in a fast-paced environment.

We're seeking a motivated Client Relationship Executive Intern to assist with client communication, coordinate with internal teams, track updates, and ensure smooth service. Gain hands-on experience and grow under expert guidance.

InfoEdge is hiring for Chat Support and Operations role for IIM Jobs. If you have excellent verbal and written communication skills, you can apply for this role. Join our team! We are currently hiring for the role of Chat Support Executive for Ambition Box vertical | Noida Location. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 7th July 2025 (Monday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy Don't miss out on this opportunity! Join us in shaping the future of IIM Jobs team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Email Resume - vrinda.gupta@naukri.com About BU: Ambition Box Ambition Box was founded in 2015 with a vision to help job seekers prepare for interviews and build successful careers. Now a part of Naukri.com, Ambition Box has grown rapidly and serves over 1 crore users every month, offering company reviews, interview questions, salary insights, and more. Job Objective To support B2B client queries through calls, chat, and email, ensuring a smooth and positive experience for our clients. Key Responsibilities Respond to client queries via calls, chat, and email, providing accurate and timely solutions. Review and moderate content to maintain the quality and accuracy of information on our website and reports. Coordinate with internal teams (design, product, operations, etc.) to ensure smooth functioning of our online listings and advertisement products. Learn and understand key processes, including service level agreements (SLAs), turnaround times (TAT), and standard operating procedures (SOPs). Achieve productivity and quality targets for client communications. Demonstrate product features and resolve client queries through email or calls. Required Skills Strong written and verbal communication skills. Willingness to learn and adapt quickly. Ability to handle multiple tasks efficiently. Attention to detail and a keen eye for quality. Basic client-handling skills (training will be provided). Interest in content moderation and proofreading. What We Offer Rapid learning and growth opportunities. End-to-end ownership of your tasks with guidance from experienced mentors. Freedom to innovate, experiment, and learn from mistakes. Opportunity to work on impactful projects that shape the industry. Exposure to multiple roles and responsibilities develop a versatile skill set! Be part of one of Indias fastest-growing career advisory platforms. Why Join Us? Work in a supportive, fast-paced environment designed for learning and growth. Receive mentorship and training to help you succeed. Be part of a team that values your ideas and encourages you to take initiative. Make a real impact by helping millions of users build better careers. Schedule: 5 days a week (Sat-Sun off), Hybrid 3days in office Office Timing: 9:30 AM - 6:30 PM Salary Offered - Upto 21k in hand Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

We 're hiring Customer Onboarding and Success Specialist at Zonka Technologies!! Role Summary As a Customer Onboarding and Success Specialist, you'll be the voice and guide for Zonka Feedback's customers. The role is all about delivering a smooth, supportive, and value-driven experience - from onboarding to ongoing engagement by guiding them through account setup, product training, and feature adoption while providing timely support and proactive check-ins to ensure they gain maximum value from our AI-powered customer experience and feedback platform. Youll manage a portfolio of US-based customers, taking ownership of their success by tracking progress, resolving issues, and maintaining regular touchpoints to drive adoption and satisfaction. This is a night-shift role (6 PM – 3 AM IST) aligned with our US customer base. Job Role Customer Onboarding: Lead and manage end-to-end onboarding journey for new customers, including account setup, product training, and implementation Conduct product walkthroughs and tailored training sessions to ensure effective adoption and understanding Guide customers in creating surveys, setting up distribution channels, and integrating with CRMs or third-party tools Ensure timely onboarding completion and customer satisfaction through structured onboarding journeys Promptly respond to product-related inquiries from new customers via Intercom or other support channels and schedule calls with Sales team Customer Support: Serve as the primary point of contact for all product-related queries via chat, email, or phone Deliver fast, clear, and effective resolutions to technical issues, ensuring a smooth customer experience Collaborate with product and engineering team to report bugs, escalate technical issues, and follow up on feature requests Customer Success Management: Conduct regular check-ins with existing customers to assess satisfaction, ensure ongoing engagement and adoptio Monitor account health and usage metrics to identify and report at-risk accounts Qualifications 1 to 2 years of experience in customer onboarding, success or support role in a SaaS/product environment Willingness to work night shifts (6 PM – 3 AM US time) Excellent written and spoken communication skills Strong product understanding and technical aptitude Customer-first attitude with empathy and problem-solving skills Ability to work independently, manage multiple onboarding journeys, and collaborate across teams Familiarity with tools like Intercom, Freshdesk, HubSpot, or similar platforms is a plusW

Where Data Does More. Join the Snowflake team. As a Services Delivery Manager, you are engaged at the account level in providing visibility, service reviews and reporting through all phases of the implementation lifecycle. You will work hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organizations and multiple Snowflake teams to ensure customers applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client s trusted advisor. AS A SERVICES DELIVERY MANAGER, YOU WILL: Own, manage and communicate the operational relationship with assigned clients Effectively transition from Services sales to project delivery through handover Have a focus on details and operational rigor Ability to manage many parallel projects and contribute to sales cycles Manage key client projects by communicating effectively with project team members, management and project stakeholders on status, issues, risks, and project goals and objectives Lead internal and client meetings with thorough documentation and rigorous follow-up Manage client and project documentation, communications, meetings and required meeting follow-ups Track metrics around infrastructure performance and service requests Continually seek to improve Prepare and present service reports to clients Create, implement and track relationship roadmaps Help create and execute on the overall vision for service delivery and client satisfaction Determine areas for process improvements within both the client and Snowflake Work with key stakeholders to implement and document OUR IDEAL SERVICES DELIVERY MANAGER WILL HAVE: 8+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects Strong planning and organizational skills, ability to execute and oversee the delivery of multiple projects while maintaining high standards. Excellent communication and client-facing skills. A strategic mindset with a focus on operational rigor and execution. Expertise in monitoring and improving service delivery processes and performance metrics. Direct experience in the Data Warehousing, Business Intelligence and/or Cloud field Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development Bonus Points: Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent) WHY JOIN OUR PROFESSIONAL SERVICES TEAM: Unique opportunity to work on a truly disruptive software product Get unique, hands-on experience with bleeding edge data warehouse technology Develop, lead and execute an industry-changing initiative Learn from the best! Join a dedicated, experienced team of professionals. Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com "

Job Title: Client Relationship Executive | Full-time Location: Mumbai (Hybrid- Remote + Office when needed) Salary: As per market standard Industry : B2B SaaS Experience : Fresher Company Name- Pretture ( www.pretture.com) About Pretture- Pretture is a leading SaaS ERP Product by KAVworks Technologies Pvt Ltd that works for the luxury Fashion Designer industry. It helps fashion designer brands manage their end to end business, be it Purchase, Production, Sales or Distribution. Over these years, Pretture calls some of the amazing 150+ Indian brands and companies as its clients like House of Masaba, Gaurav Gupta, Rahul Mishra, Raw Mango, Summer House, Dohr, Azga, Outhouse and many more. Founded by Mr. Krishna Tiwari from IIT Bombay, Pretture has been ranked among the top Indian 50 Tech Startups of the country by Yourstory. Job Overview: We are looking for a proactive and well-spoken Client Relationship Executive to join our growing team. This role is ideal for a fresher who has strong communication skills (both written and verbal), is organized, and thrives in a client-facing support environment. Youll play a vital role in guiding new clients from enquiry to successful onboarding and handover. Key Responsibilities: Client Communication & Demo Coordination Respond promptly to client enquiries via email, phone, or chat Share pre-recorded demo videos with prospective clients Schedule live demo sessions when requested Follow up with clients before scheduled demos to confirm attendance Coordinate technical sessions with the tech team if deeper support is needed Sales Coordination & Onboarding Send commercial proposals and clearly explain offerings and pricing Follow up regularly for decision-making and onboarding confirmation Share onboarding links and guidance documents Ensure account creation post-payment confirmation Communicate next steps to both client and internal support team upon onboarding Post-Onboarding Communication Monitor support groups for ongoing client concerns and bridge gaps with the support team Schedule additional sessions for issue resolution or escalations Assist with occasional administrative tasks if needed Required Qualifications & Experience: Education: Graduate (Management preferred) Experience: Fresher Location : Based in Mumbai Knowledge & Skills: Excellent written and verbal communication in English Good coordination and follow-up skills Ability to handle multiple tasks and maintain timelines Professional, confident and client-friendly attitude Tech-savvy Work Mode: Work from office during training period, in Navi Mumbai, Dombivali Palava. Post successful completion of the training, the work mode can be decided as remote or hybrid. In order to contact us, kindly drop your details at info@pretture.com Regards Team Pretture