536 Client Support Jobs - Page 7

ICE Digital Trade provides paperless global trade management solutions which digitize, automate, and accelerate trade & post-trade operations, finance, logistics, compliance, and visibility. The Client Support Specialist will work with the ICE Digital Trade Application Support team to provide first-line support for customers who use our proprietary shipping and trade documentation solutions. The ideal candidate will become well-versed in our products, markets, and operations, and is pivotal to ICE s commitment to strong customer service. Responsibilities Resolve incidents & requests Take pro-active actions / measures to limit corrective maintenance activities Create and maintain knowledgebase Provide level 1 application support, liaising with level 2 and level 3 support teams to resolve reported issues and incidents Onboard and off-board clients for ICE Digital Trade products and services Update the ticketing system (e. g. Salesforce, ServiceNow, JIRA) for the reported problem and resolution Promptly address user requests, incidents, and problems, ensuring timely resolution Participate in testing to verify and understand the application logic and behavior Escalate issues to the team lead in a timely and appropriately manner Maintain strong relationship with clients and internal teams Undertake root cause analysis and manage resulting action items to resolution Develop and maintain the knowledge base for ongoing support Contribute to system monitoring, alerting, and preventive measures Knowledge and Experience Bachelor s or equivalent university degree Excellent verbal and written English language skills Excellent time-management and organizations skill Knowledge in system and application support preferred Basic knowledge on database, XML, SPLUNK, Salesforce, ServiceNow is a plus Able to work flexible hours in a 24/7 support environment Experience with ITSM tool ServiceNow is a plus

We are hiring Customer Support Representatives to join our team and deliver exceptional service to customers. If you're a strong communicator with a passion for helping others welcome Join Us

At Eccentric Engine, you have the opportunity to co-build Metaverse alongside some of the best minds of our times. Since 2016, we have been deeply involved in the Virtualization of Automotive Retail, leading Automotive Brands worldwide to harness the potential of Virtual Interactions. Join us as a Dealership Support at Eccentric Engine where your primary responsibility will be the deployment of our product. You will play a crucial role in organizing and interpreting statistical information to generate insights that facilitate informed decision-making. Eccentric's Mission revolves around creating a Showroom-like experience in a virtual world for vehicle buyers. This includes enabling customers to take a 3D walkthrough of all available models/variants/trims, customize their vehicle to visualize its appearance and cost, and engage in Virtual Consultations with sales agents within the virtual world, often referred to as the Metaverse. As part of your role, you will be expected to: - Deploy our product to the vendor and coordinate with the technical team for seamless deployment. - Manage client relationships effectively and ensure satisfaction. - Demonstrate a sound understanding of product deployment processes and possess knowledge of OEM. - Conduct bi-monthly visits to different showrooms where our product is deployed in your vicinity. - Analyze the usage data of our product to derive actionable insights. - Address and resolve any issues that may arise at showrooms where our product is deployed in coordination with the team. We are looking for candidates who exhibit the following qualities: - Proficient communication skills, both verbal and written. - Strong reporting abilities to present insights concisely using tools like PPT or Canva. - Prior experience in Client Management. - A minimum of 2 years of experience working with OEM. - Ideally, a background in sales within the automotive industry. If you are passionate about revolutionizing the automotive retail experience through virtualization and meet the above criteria, we would love to have you join our team at Eccentric Engine.,

As an experienced professional with 6 to 8 years of experience, your role in Gurugram, Haryana, India will involve various responsibilities encompassing Vendor Coordination and Reconciliation, Statutory Compliance and Reporting, Employee/Client/Internal Team Support, and more. In terms of Vendor Coordination and Reconciliation, you will be expected to meticulously track Partner and Vendor performances, providing recommendations for changes or enhancements to ensure optimal outcomes. Additionally, you will need to oversee the Statutory Compliance and Reporting aspects by guaranteeing that all statutory dues, taxes, and social security contributions are promptly and accurately processed. Ensuring the timely delivery of essential documents to employees and authorities will also be a crucial part of your role. Your role will also involve providing support to employees, clients, and internal teams in resolving queries within established SLA guidelines. You will play a key role in facilitating CSM/Sales/Finance teams with the necessary knowledge to support BAU activities. Moreover, tracking vendor performance, conducting root cause analysis for issues, and implementing preventive measures will be part of your responsibilities. Acting as the Single Point of Contact (SPOC) for both internal and external audits as needed will also fall under your purview. To excel in this role, you should possess a keen interest in Transitions and Entity set-ups globally, along with the ability to engage effectively with regulatory bodies and multiple vendors. Strong interpersonal skills are essential to communicate efficiently with key internal stakeholders, employees at all levels, and management. Your analytical and problem-solving skills will be put to the test as you identify risks, impacts, and devise appropriate solutions and corrective actions. Your attention to detail, commitment to high standards, and ability to manage multiple priorities simultaneously with minimal supervision will be highly valued. Additionally, your communication, listening, influencing, and negotiation skills will play a crucial role in conveying important messages clearly and compellingly. A proactive attitude driven by extreme ownership and accountability will be a key attribute that aligns with the organizational culture. At Skuad, you will be part of a globally distributed team passionate about fostering inclusive work cultures and creating opportunities worldwide. The organization provides an environment where ownership, support, experimentation, and impact are key pillars. Joining Skuad offers the opportunity to work in a venture capital-backed hyper-growth company with rapid career advancement prospects, competitive compensation including performance bonuses, paid time off, flexible hours policy, and wellness benefits. If you are motivated to tackle real-world challenges and derive satisfaction from developing innovative solutions, Skuad offers an ideal workplace to contribute towards building a global employment solution that enhances opportunities for talent and organizations worldwide.,

Meet the Team Joining the global Web Service Provider sales team, you will report to the sales leader overseeing Cisco's relationship with Microsoft Azure. This team is a crucial and growing segment for our Service Provider business, collaborating with leading technology firms worldwide to address their most significant networking challenges. Our sales efforts are supported by industry-leading products, proven customer experience services, and a world-class supply chain, ensuring comprehensive solutions and outstanding client support. While the role is based in either India or Singapore, you will report into the Web Service Provider sales team based in the United States. Your Impact In this role, you will be instrumental in setting the strategic vision for Cisco's success with Web Service Providers as they develop global optical networks in partnership with local service providers. Your focus will be on growing Cisco's business with major players like Microsoft and Google across India and the Middle East. As the local optical sales expert within global account teams, you will ensure your strategies are aligned with broader engagement objectives, facilitating seamless integration and teamwork. You will take charge of performing these strategies, consistently meeting sales goals while encouraging a strong preference for Cisco solutions within this critical market segment. Through your expertise, Cisco will improve its presence and influence in the evolving optical network landscape. Our Ideal Candidate Building and maintaining positive relationships in a hybrid working environment Developing and executing sales strategies that align with customer business objectives Collaborating with cross-functional teams to uncover opportunities and drive growth. Minimum Qualifications: (Required) We are seeking a Senior Account Manager with over 10+ years of proven experience in strategic sales and relationship building, specializing in optical technologies. Optical Network Expertise : Skilled in designing, deploying, and operating optical transport networks across metro, long-haul, and subsea use cases. Problem-Solving Abilities : Proven capability to identify challenges and implement effective solutions in sophisticated sales environments. Interpersonal Communication : Excellent verbal and written skills to articulate value propositions and influence key partners. Results-Driven Approach : Demonstrated success in prioritizing tasks and achieving sales targets in a dynamic environment. Hybrid Work Proficiency : Experienced in leading client relationships and performing sales strategies in hybrid work settings. Preferred Qualifications: (Good to have) India Service Provider Insight : Familiar with the market dynamics of the Indian Service Provider industry, including Managed Optical Fiber Networks (MOFN). Optical Industry Competence : Strong understanding of optical industry trends and competitive landscape, enabling effective alignment of our solutions with client needs. Relationship Building : Skilled in encouraging and maintaining long-term relationships with key customers in large, sophisticated organizations. Collaborative Approach : Consistent track record to work cross-functionally with teams like product development and marketing to develop comprehensive sales strategies. Strategic Sales Expertise : Experienced in crafting and performing strategic sales plans that drive significant revenue growth and expand market presence.

Key Responsibilities: Respond promptly to customer complaints and ensure effective resolution within defined timelines. Handle customer queries professionally across multiple channels phone, email, and chat. Coordinate with internal departments to streamline processes and enhance overall service delivery. Maintain accurate records of customer interactions and document necessary follow-up actions. Prepare and update daily MIS reports related to customer service performance and feedback. Monitor recurring issues and suggest process improvements for better customer experience. Ensure a high level of customer satisfaction through quality support and proactive communication. Preferred Candidate Profile: Excellent communication skills both verbal and written. Strong problem-solving and interpersonal abilities. Proficiency in MS Office, especially Excel for report generation. Ability to multitask and manage time effectively in a fast-paced environment. Experience in customer service or support roles will be an added advantage.

About The Role Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 5+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child supportHands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rulesASPPA Certified (Preferred) What are we looking for NABachelors degreeExperience in the US retirement industry mandatoryOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Ability work independently Roles and Responsibilities: Strict adherence to non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Adherence to client SLAsIdentify potential areas that require additional controlsExcellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Creating and updating procedure documents while ensure that the standards are followed Qualification Any Graduation

FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting a Client Success Manager to join our team in Chennai. Our Client Success team is responsible for building strong relationships with clients operating as their trusted partner. Focused on enabling client outcomes by maximizing the benefits from the products and services we provide. They understand their client s needs and focus on adding value and identifying opportunities throughout the journey to delight, drive client satisfaction and retention. Your key responsibilities as a Client Success Manager will be to: Build strategic relationships with assigned customers to ensure successful outcomes using FE fundinfo s products and services. Facilitate the customer journey from onboarding to ongoing engagement. Drive successful outcomes and retention, serving as the main point of contact. Ensure customers understand the onboarding process, new products, and services, maximizing their benefits. Conduct quarterly check-ins to address client needs and develop success plans. Review escalated cases for quick resolution. Gain industry knowledge to discuss customer challenges and opportunities effectively. Share customer feedback and insights with internal departments to influence and introduce solutions. Adhere to all general security responsibilities as per the company security policy. To join us as a Client Success Manager you will need the following experience and skills: 3-5 years of experience in a client-facing role (CSM, Client Support) as a strategic and supportive partner. Strong customer-first approach with the ability to understand customer needs. Exceptional stakeholder management skills and experience including up to C+ level both internal and external. Excellent communication skills for both small and large audiences, with the ability to understand and interpret client/business data. Proven ability to identify areas for improvement and contribute to change. Strong analytical skills to assess client requests within the broader product roadmap context. Knowledge of Salesforce is a plus. By joining the team, you will be offered the following: 24 days holiday Paid Study leave Enhanced paternity & maternity Statutory benefits like PF, Gratuity, etc Support to set up home office Health cover with option to add family members Annual health check up Meal cards Full LinkedIn Learning access Apply today for immediate consideration and we will endeavor to get back to you within 5 working days. Visit our Glassdoor profile or fefundinfo.com to find out more about life @ FE fundinfo!

2 Year+ in International Voice Process Only Pune locals It's a walk-in interview next week Please share cv on supreet.imaginators@gmail.com for shortlisting Required Candidate profile Excellent Communication Skills required only

Coordinating with clients & operations team for smooth running of process. Resolving Customers queries. Tracking & Tracing the shipments. Preparing MIS. Managing inbound and outbound phone calls. Monitoring entire process of pick up to delivery. Required Candidate profile cadidates are required to have: 1. Good Communication and soft spoken skills. 2. Fluency in English communication. 3. MS Excel & MIS preparation skills. 4. Good knowledge related to ERP.

You will be responsible for managing the overall operations of the sales team. Your primary focus will be on developing and executing strategic sales plans to expand the company's customer base and enhance its presence in the market. It will be crucial to achieve growth and meet sales targets by effectively leading the team and evaluating their strengths and weaknesses. In this role, you will be required to build and grow the business by arranging sales visits for existing leads, identifying potential prospects, and nurturing client relationships. You will also need to explore new business opportunities by discovering new channels and establishing partnerships with channel partners. Your responsibilities will include establishing contact with prospects, building relationships, and recommending suitable solutions to meet their needs. Additionally, you will be expected to maintain strong relationships with clients by offering support, information, and guidance, as well as suggesting improvements in profitability and services. Furthermore, you will be utilizing specific software programs to manage the sales process efficiently. Your background should include at least 4 years of experience in team management and 2 years of experience as a sales executive in a Business-to-Consumer (B2C) environment. The ideal candidate for this position should possess an MBA and B.Tech/M.Tech degree. You should have 2-5 years of prior experience in team management and 5-6 years of field B2C sales experience. Strong business acumen, excellent sales skills, effective interpersonal communication, and exceptional customer service abilities are essential for success in this role. You should also demonstrate potent leadership qualities, outstanding organizational skills, creative thinking, and efficient resource management capabilities. This is a full-time position that requires you to work in person at the designated location. If you meet the requirements and are ready to take on the challenge of driving sales growth and leading a dynamic team, we encourage you to apply for this exciting opportunity.,

Hiring for US - UK Process International Voice Campaign Customer service / collections / sales (Only Voice) Location : Gurgaon/Noida Requirements - Candidate should be good with communication skills Minimum 12 Months of experience Required (International Voice) Graduate Freshers are eligible 5 Days Working Both sides Cab Salary upto 7 LPA Plus Incentives Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS for more details send your updated Resume on Given Number HR Ankit : 92104 58517

About The Role Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 3+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child supportHands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rulesASPPA Certified (Preferred)NANA What are we looking for Strict adherence to non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Adherence to client SLAsIdentify potential areas that require additional controlsExcellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Creating and updating procedure documents while ensure that the standards are followedNA Roles and Responsibilities: Bachelors degreeExperience in the US retirement industry mandatoryOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Ability work independently Qualification Any Graduation

About The Role Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 3+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child supportHands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rulesASPPA Certified (Preferred)NANA What are we looking for Strict adherence to non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Adherence to client SLAsIdentify potential areas that require additional controlsExcellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Creating and updating procedure documents while ensure that the standards are followedNA Roles and Responsibilities: Bachelors degreeExperience in the US retirement industry mandatoryOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Ability work independently Qualification Any Graduation

About The Role Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 3+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services 2+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child supportHands on with developing process documentation, COPIS, capturing exceptions, process flow, process maps and NIGO rulesASPPA Certified (Preferred)NANA What are we looking for Bachelors degreeExperience in the US retirement industry mandatoryOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Ability work independentlyNA Roles and Responsibilities: Strict adherence to non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Adherence to client SLAsIdentify potential areas that require additional controlsExcellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Creating and updating procedure documents while ensure that the standards are followed Qualification Any Graduation

Job Title: Client Experience Individual Contributor Location: Mumbai & Chennai Experience Required: 4+ Years Industry: Broking / Wealth Management Role Overview: We are seeking a dynamic and detail-oriented professional for the role of Client Experience Individual Contributor , responsible for managing and enhancing client servicing for Ultra High Net Worth Individuals (UHNIs). This role is pivotal in maintaining strong client relationships, ensuring seamless service delivery, and supporting investment activities in coordination with internal teams. Key Responsibilities: 1. Client Relationship Management Serve as the primary point of contact for UHNI clients for all service-related matters. Build and nurture long-term client relationships with a focus on trust, responsiveness, and value. Ensure proactive engagement to maintain high levels of client satisfaction and loyalty. 2. Client Communication & Coordination Collaborate closely with Relationship Managers and the Dealing Team to support clients in managing their investment portfolios. Coordinate execution of trades, transactions, transfers, and other service requests in line with client instructions. Communicate effectively to explain processes, account features, and service timelines. 3. Issue Resolution & Service Delivery Identify, investigate, and resolve client issues, discrepancies, or complaints in a timely and efficient manner. Coordinate with internal departments (Operations, Risk, Tech, Compliance) to ensure quick resolution and quality service. Monitor service requests to ensure closure within defined TATs. 4. Client Onboarding & Documentation Support new client onboarding by collecting KYC documentation, verifying details, and facilitating account opening. Ensure all client data is maintained accurately and updated regularly as per compliance norms. Stay updated on regulatory requirements to ensure 100% adherence during client lifecycle events. Key Skills & Qualifications: Graduate/Postgraduate in Finance, Commerce, or related field. Minimum 4 years of relevant experience in client servicing, preferably in Wealth Management or Broking domain. Strong understanding of financial markets, equity products, broking operations , and regulatory landscape (SEBI, KYC, FATCA, etc.). Excellent interpersonal and communication skills with a client-centric approach. Detail-oriented with strong problem-solving and multitasking ability. Proficiency in MS Office, CRM tools, and trading platforms. Why Join Us? Opportunity to work closely with UHNI clients and senior stakeholders. Exposure to end-to-end client lifecycle management in a premium financial setup. Collaborative, fast-paced, and client-first work environment. Regards, Team HR

As the Vendor Coordinator and Compliance Specialist, your primary responsibility will be to coordinate with partners and vendors, track their performances, and suggest necessary changes for improvements. You will also ensure statutory compliance by managing all dues, taxes, and social security contributions accurately and on time. Additionally, you will be responsible for delivering key documents to employees and authorities promptly. In terms of employee, client, and internal team support, you will resolve queries within established SLA guidelines and provide necessary knowledge to CSM, Sales, and Finance teams to support day-to-day activities. You will also monitor vendor performance, conduct root cause analysis for issues, and implement preventive measures. Furthermore, you will act as the single point of contact for both internal and external audits when required. To excel in this role, you should have a keen interest in transitions and entity setups globally. Your ability to engage with regulatory bodies and multiple vendors will be crucial. Strong interpersonal skills are essential for effective communication with key stakeholders, employees at all levels, and management. Your flexibility to work in a dynamic environment, coupled with analytical and problem-solving skills, will be key to identifying risks, proposing solutions, and managing competing priorities simultaneously with minimal supervision. Demonstrating a high attention to detail and a commitment to maintaining high standards, you will exhibit a go-getter attitude characterized by extreme ownership and accountability. Your communication, listening, influencing, and negotiation skills will be vital for conveying important messages clearly and compellingly. Overall, your proactive approach and ability to tackle challenges head-on will be instrumental in this role.,

The CoinDCX journey: building tomorrow, todayAt CoinDCX, we believe CHANGE STARTS TOGETHER . You are the driving force that will help us make Web3 accessible to all.In the last six years, we have skyrocketed from being India s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us!Inside CoinDCX s Business and Strategic Alliances Team:Our Business and Strategic Alliances team drives innovation by forging key partnerships that enhance our offerings and market reach. We thrive on collaboration and strategic thinking to create value for CoinDCX and our partners. If you re a visionary with a knack for building meaningful alliances, join us in driving the strategic direction of digital finance.You need to be a HODLer of these: 2-5 years of experience in broking/financial markets with a focus on B2B partnerships / Channel partnerships Good knowledge of financial markets. Key Accounts Management experience is essential Ability to thrive in a 0 to 1 business vertical with ambitious goals Good quantitative and analytical skills. Understanding of crypto and blockchain is a plus Fluency in Hindi, English and additional proficiency in the local language would be an advantage Bachelors degree in Business Administration, Finance, Economics, or a related field with more than 2 years of work experienceYou will be mining through these tasks: Drive service excellence to enhance the portfolio, control retention, and improve cross-selling of third-party products through Business Partners Reviewing product penetration for the assigned Partners and deepen the existing relationships by cross-selling CoinDCX s products and services Manage day-to-day activities, ensuring teams respond to business partner queries and requests in line with agreed deliverables. Maintaining relationships with the existing Partners through multiple channels like emails and phone calls and sharing knowledge with them on product updates, etc. Collaborate with internal teams, including compliance, operations and product to ensure seamless client support. Maintain an expertise in knowledge of financial markets, products & competitor offerings to assist in meaningful dialogue with clients Deliver services effectively, meeting agreed service levels, targets, and Key Performance Indicators (KPIs), striving to add value wherever possible. Ensure 100% regulatory compliance.Are you the one? Our missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. Perks That Empower You:Our benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you. Design Your Own Benefit: Tailor your perk package to fit your unique needs. Whether you re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you. Unlimited Wellness Leaves: We believe in the power of well-being. Take the time you need to recharge, knowing that your health is our priority. With unlimited wellness leaves, you can return refreshed, ready to build and grow. Mental Wellness Support: Your mental health is as important as your professional growth. Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected. Bi-Weekly Learning Sessions: These sessions are more than just updates they re opportunities to fuel your growth. Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape.

: Job TitleClient Coverage Support Analyst - RFP Team, NCT LocationPune, India Role Description: The Global Client Intelligence team under the Client Coverage Division offers sales support capabilities to fulfil our clients needs in Asset Management. With a global focus and cross asset specialization, the team delivers sales enablement support through Proposals (i.e., RFPs, RFIs, DDQs), Consultants Database Services and other such activities. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Willing to work/cover US Time Zone (minimum EST). Your tasks will include the preparation of questionnaires or other documents for Wholesale & Institutional clients on a wide range of products and services marketed by DWS. Performing quality checks on RFPs. Develop expertise on DWS product offerings and serve as single contact for key products. Establishing and maintaining quality control process for RFPs, questionnaires and consultant databases. From time-to-time additional responsibilities and projects will be assigned outside of day-to-day task To thrive in this role, you will manage the Proposal deal cycle for products, maintain a content database and build new content. In order to provide solid responses, you will liaise with Sales/Client Relationship Management, Portfolio- and Product Management, Legal, Compliance, Finance, and other departments. The position will also involve ownership for the delivery of assigned tasks including project support as well as verifying the completeness, plausibility and timely processing of relevant information. Last but not least, you will be expected to maintain a close dialogue with multiple stakeholders and communicate across all levels/areas of the organization in support of DWS culture of excellence. Your skills and experience Minimum 2 years experience within the asset management industry answering and editing institutional RFP's You will require a solid university degree, preferably in Finance, Business, Accounting or Economics complemented by several years of work experience in Asset Management or Banking and knowledge of client relationship management. Previous experience preparing and working on Proposals desirable. An essential requirement is for you to have deep understanding and knowledge of financial markets. The position also calls for proficiency in the use of MS Office applications as well as finely honed communication/writing skills and analytical abilities. You will have to understand complex material and explain technical concepts clearly, concisely and logically. In addition, you will have to be keen to acquire new skills as you move forward as well as being able to adapt to new situations and communicating with management at all levels. Strong organizational skills are crucial for this role, as you will be responsible for managing multiple tasks concurrently. Your credentials should also include an excellent command of English, written and spoken (UK, US, International). How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

Job Description Designation: Overseas Admission Counsellor (Immediate Joiners Only) Number of Positions: 3 Salary: 20K to 30k Work Location: Shivajinagar, Pune, Maharashtra Work Experience: 1-3 Roles & Responsibility: Counselling the students for Study Abroad education (USA, UK, Germany, Ireland, New Zealand, Europe etc.) Support the students throughout the admission process by answering their questions and helping them to complete the required documents. Identifying prospective students by calling and through reference follow-ups. Generate leads through promotional activities like Presentations, Seminars, and Webinars. Guiding students in their career choices and the benefits of the Study Abroad course. Skills: Experience as a Study abroad counsellor will be preferred Well-polished communication skills Lead generation & good analytical skills Graduation Degree with Good written and verbal communication skills is a must Experience in inside sales and field sales Exposure in marketing & customer service skills Little Understanding of the International admissions process for popular destinations like USA, UK, Germany, Ireland, New Zealand, Europe etc. How to Apply: If you are interested in joining our dynamic team, please share your resume at Deepika.hr@brightrouteconsulting.com or 8484802265.

Job Description Designation: Overseas Admission Counsellor (Immediate Joiners Only) Number of Positions: 3 Salary: 20K to 30k Work Location: Shivajinagar, Pune, Maharashtra Work Experience: 1-3 Roles & Responsibility: Counselling the students for Study Abroad education (USA, UK, Germany, Ireland, New Zealand, Europe etc.) Support the students throughout the admission process by answering their questions and helping them to complete the required documents. Identifying prospective students by calling and through reference follow-ups. Generate leads through promotional activities like Presentations, Seminars, and Webinars. Guiding students in their career choices and the benefits of the Study Abroad course. Skills: Experience as a Study abroad counsellor will be preferred Well-polished communication skills Lead generation & good analytical skills Graduation Degree with Good written and verbal communication skills is a must Experience in inside sales and field sales Exposure in marketing & customer service skills Little Understanding of the International admissions process for popular destinations like USA, UK, Germany, Ireland, New Zealand, Europe etc. How to Apply: If you are interested in joining our dynamic team, please share your resume at Deepika.hr@brightrouteconsulting.com or 8484802265.

Develop and maintain strong, long-term relationships with clients to ensure customer satisfaction and loyalty. Address customer inquiries, complaints, and issues in a timely and professional manner. Maintain accurate and up-to-date customer records.

Looking for an immediate joiner. JOB LOCATION- JP NAGAR, BANGALORE(onsite) Experience - 1 to 2 years in Customer Support Key Responsibilities: Be the first point of contact for customer queries via phone, email, and chat. Troubleshoot and resolve basic technical issues; escalate complex ones as needed. Document issues and solutions accurately in the support system. Manage and prioritise multiple support tickets for timely resolution. Follow up to ensure customer satisfaction and share user insights with internal teams. Requirements: 1 to 2 years in customer or technical support. Strong problem-solving and clear communication skills. Ability to explain tech concepts in simple terms. Quick learner, organised, and proactive. Team-oriented with a customer-focused approach. Preferred: Must have at least 1year of support experience ( Female Candidates only ) Language skills: Fluent in English, Hindi . Note: Interested candidates can come directly to the office.

Role & responsibilities IT support required for in house server system, proprietary trading and client trading. Knowledge of RMS will be preferred. Preferred candidate profile Experienced in the field of Stock Broking Business. Immediate joining.

Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling Qualifications Intermediate Excel proficiency (Pivot Tables, VLOOKUP/XLOOKUP, basic dashboards). Strong written and verbal communication skills. Basic understanding of content writing best practices . Organized , responsive , and customer-focused mindset . Familiarity with social media platforms and community engagement (not mandatory) EXCEL KNOWLEDGE IS MUST