536 Client Support Jobs - Page 6

As a Market Data Team Lead at Interactive Brokers Group, Inc., you will play a crucial role in leading the existing team of Market Data Analysts to ensure high output while maintaining the quality of work. You will serve as the point of contact for process migrations and be responsible for training the team accordingly. Resolving queries raised by team members will also be a part of your key responsibilities. In addition to team management tasks, you will be required to conduct research on the classification of market data subscribers" status using online tools and resources. Your role will involve reconciling and processing market data invoices accurately and in a timely manner, matching them with contracts and variable volumes. Providing accurate and timely client support, resolving issues, and communicating effectively on market data matters will be essential aspects of your job. As a Market Data Team Lead, you will also be responsible for organizing and accurately accounting for Market Data-associated costs. Your involvement in projects and department initiatives will focus on implementing process improvements, delivering high-quality services, and exceeding client expectations. Developing clear and accurate documentation to reflect the current environment will also be part of your duties. To qualify for this role, you should have a Bachelor's degree or higher with a major in Finance, Economics, Accounting, or Information Systems. A minimum of 5 years of experience in the field is required, with at least 2 years of experience in team management. Strong multitasking and prioritization skills are essential, along with the ability to work independently with minimal supervision. Excellent teamwork, communication, quantitative, analytical, and problem-solving skills are crucial for success in this position. Proficiency in Excel for clear data presentation, as well as experience with JIRA issue tracking and Confluence collaboration tools, is preferred. Knowledge of Financial Information Associate and FISD Data Licensing would be advantageous. In return for your contributions, Interactive Brokers Group, Inc. offers a competitive salary package, performance-based annual bonus in cash and stocks, a hybrid working model, group medical and life insurance, modern offices with free amenities, fully stocked cafeterias, monthly food card, company-paid snacks, employee referral bonus, team-building events, and more. Please note that the benefits package is subject to change at management's discretion.,

Job Title: Recruiter/Senior Recruiter Company: IMS People Possible (Interactive Manpower Solutions Pvt. Ltd.) Division: ORS UK Location: Makarba, Ahmedabad (On-site) Shift Options: UK Shift: 12:30 PM 10:00 PM or 1:30 PM – 11:00 PM (Daylight Saving Time) [Saturday–Sunday Off] Key Responsibilities: Strategically source and attract candidates using diverse channels such as job boards, internal databases, referrals, and professional networks. Conduct thorough pre-screening assessments to evaluate candidates' qualifications, skills, and cultural fit. Submit a consistent pipeline of qualified candidates for active job mandates, ensuring alignment with client expectations. Build and maintain strong, long-term relationships with candidates to create a sustainable talent pool. Collaborate closely with internal stakeholders and meet stringent deadlines and performance benchmarks. Continuously improve recruitment practices through self-learning and adoption of best-in-class sourcing techniques. Educational Qualification: l Graduate in any discipline l Experience: Proven recruitment experience, preferably in international staffing or RPO settings Skills: Exceptional verbal and written communication Strong interpersonal and stakeholder management skills High level of self-motivation, learning agility, and resilience Target-driven, with the ability to multitask and prioritize effectively Key Benefits: Be part of a globally recognized, award-winning organization, consistently ranked among the Dream Companies to Work For, Best Places to Work, and The Global Outsourcing 100 by IAOP Attractive performance-based incentives to reward your success Enjoy the work-life balance of a five-day workweek (for UK shift roles) Gain indirect exposure to global recruitment practices by partnering with Fortune 100 clients Participate in a comprehensive training program to support continuous learning and career growth Benefit from a lucrative referral program with additional rewards Be acknowledged for your achievements through monthly recognition initiatives Work in a modern, world-class office environment with cutting-edge infrastructure Take part in regular corporate events, including sports tournaments and team-building gatherings

Greetings from Integra Global Solutions!!!! We are looking for experienced candidates for Customer Support Executive role. Key Responsibilities: Communicate directly with US clients to gather project requirements and specifications. Collaborate with the team to ensure consistent quality in tasks and project data. Be open to learn new things and enjoy the learning journey To understand the process and should evolve as a responsible team player. Interface with internal teams to address any issues, ensuring timely delivery of quotes. Required Qualifications: Minimum 1-4 years of experience in customer support role Excellent verbal and written communication skills ability to communicate effectively with US clients Interested can forward your resume to careers@globalintegra.net

Role & responsibilities 1. Ensuring client's satisfaction as per the SLAs. 2. Handling voice calls from client's and providing them with a good support so that their query can be resolved. 3. Should be aware about US culture. 4. Good knowledge on MS-Word, MS-Excel and MS-PowerPoint skills. 5. Should have excellent communication skills. 6. Should be a quick learner. 7. Should have the confidence to represent the product in front of the clients. Job Responsibilities: - 1. Providing splendid client's service to client in a friendly and courteous manner at all times. 2. Providing the Demos of the product to the client. 3. Follow-up with the existing clients via calls and emails. 4. Should be well versed in B2B market. US Shift- Monday to Friday (Alternate saturday may be working If required) Shift timings- 7 PM to 4 AM or 8 PM to 5 AM Benefits:- Transport allowance Free Meal Employee - friendly cooperate work culture

About the Job We are looking for a proactive and detail-oriented Customer Support Manager to join our fast-growing team. In this role, you will be the frontline representative of GobbleCube, managing customer communication through chat and/or phone support, ensuring a swift and effective fi rst response (FRT), and driving resolution of Level 1 issues with precision. The ideal candidate is customer-obsessed, thrives in fast-paced environments, and excels at problem-solving using a data-fi rst approach. Key Responsibilities: Own and manage the chat-based support function across key customer accounts, acting as the primary point of contact for real-time issue resolution. Ensure adherence to First Response Time (FRT) and resolution SLAs, providing timely, empathetic, and solution-oriented responses. Triage and resolve Level 1 customer issues independently; escalate complex cases appropriately with detailed context. Utilise a data-fi rst approach to analyse support trends, fl ag recurring issues, and collaborate with internal teams (Product, Tech, and CX) for systemic resolution. Create and maintain knowledge base articles, SOPs, and support documentation to streamline operations and improve self-service adoption. Represent the voice of the customer internally to help prioritise product enhancements and service improvements. Work cross-functionally to close the loop on customer issues, ensuring alignment and accountability across teams. Required Skills: 2+ years of experience in customer support, account operations, or client-facing roles in a SaaS or tech-driven environment. Exceptional written and verbal communication skills; ability to convey complex information clearly and confi dently. Proven track record in handling customer interactions with professionalism, empathy, and urgency. Strong analytical thinking and problem-solving skills, with a knack for using data to drive decisions. Ability to manage multiple conversations simultaneously while maintaining high quality and attention to detail. Self-starter mindset with a willingness to take initiative and drive improvements in support processes. Nice to Have: Experience in D2C or CPG analytics tools. Exposure to process setup and support documentation. Join GobbleCube and play a critical role in shaping our customer experience. You'll be the face of a product that is redefi ning how brands win in the digital commerce ecosystem.

Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling Qualifications Intermediate Excel proficiency (Pivot Tables, VLOOKUP/XLOOKUP, basic dashboards). Strong written and verbal communication skills. Basic understanding of content writing best practices . Organized , responsive , and customer-focused mindset . Familiarity with social media platforms and community engagement (not mandatory) EXCEL KNOWLEDGE IS MUST.

Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling Qualifications Intermediate Excel proficiency (Pivot Tables, VLOOKUP/XLOOKUP, basic dashboards). Strong written and verbal communication skills. Basic understanding of content writing best practices . Organized , responsive , and customer-focused mindset . Familiarity with social media platforms and community engagement (not mandatory) EXCEL KNOWLEDGE IS MUST.

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi All, We are US headquartered MNC with Indian Headquarters at Noida, and presence in 22 states PAN India. We are hiring for client relationship profile for Hyderabad location. Interested candidates share CVs at seema.n@esolglobal.com Job Description: - - Open to liaison with Big Customers like Research Institutes/ Universities/Defense/Government etc. - Managing operational issues, if any. - Business acumen. - Work independently. - Good knowledge of local language & English. - Willing to travel, on business need. - 1-3 years experience, having own conveyance. - Joining: Immediate Prefer Male candidates Location: Chennai 5 Days working

The job involves interacting with clients to gain insights into their business processes, requirements, and challenges. You will conduct detailed analyses of client processes and systems to identify opportunities for enhancement. Working closely with the team, you will participate in the design and presentation of effective solutions tailored to meet client needs. Additionally, you will be responsible for creating thorough reports, presentations, and documentation for both clients and internal use. Your role will also include assisting in the implementation of proposed solutions and providing continuous support throughout the process. Furthermore, you will be involved in training client teams on the utilization of new systems and processes. Ongoing client support will be a key responsibility, where you will address any concerns and ensure client satisfaction. This is a full-time, permanent position with benefits including cell phone reimbursement. The work schedule is during day shifts with the requirement to work in person at the designated location.,

As a Sales Strategist specializing in dehydrated fruits, vegetables, and spice ingredients, your primary responsibility will be to develop and implement effective sales strategies. This includes conducting thorough market research to identify new business opportunities and market trends. You will also play a crucial role in overseeing pricing strategies for Dried F&V to ensure competitiveness within the industry. Building and maintaining strong relationships with potential clients in the food industry will be a key aspect of your role. You will need to address customer needs, resolve any issues that may arise, and strive to maintain high levels of customer satisfaction throughout. Managing the entire sales cycle from lead generation to deal closure will be within your scope of work. This will involve preparing sales reports, forecasts, and budgets to track performance and plan for future growth. Additionally, you will be expected to provide technical product knowledge and support to clients, outlining product usage, applications, and benefits. Collaboration with various departments such as Marketing, R&D, Production, and Logistics is essential to ensure seamless order fulfillment. You will work closely with the product development team to provide market feedback and contribute to new product development initiatives. This is a full-time position that may involve both day shifts and rotational shifts. Proficiency in English is preferred for effective communication. The work location is in person, requiring your presence to fulfill the responsibilities of the role effectively.,

Hiring: US Semi Voice Process Customer Support (International BPO) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Rotational Shifts (247) Perks: 2-way cab facility provided & Loyalty Bonus of 20k Working Days: 5 days working | 2 days rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider. Eligibility : Experience: Minimum 6 months in International Voice Process (B2C / B2B) Qualification: Graduate / Undergraduate Other: Must have prior experience in an International BPO (voice support) Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (Quality, FCR, SLA adherence) How to Apply? Contact: Kamya- 9084148502

We are looking for a highly motivated and detail-oriented CA intern to join our team. As a CA intern, you will have the opportunity to gain hands-on experience in accounting, auditing, and taxation while working alongside experienced professionals. Your responsibilities will include assisting in conducting audits by reviewing financial statements, testing transactions, and verifying account balances. You will also review financial statements for accuracy and compliance with relevant laws and regulations. Additionally, you will assist in preparing tax returns, analysing financial data, maintaining detailed documentation of work performed, providing client support, and collaborating with the audit and tax teams. To qualify for this position, you should be pursuing or completing CA Intermediate/Final exams, have a strong academic record and analytical skills, possess excellent attention to detail and organisational skills, have good communication and interpersonal skills, and be able to work effectively in a team environment. In return, we offer you hands-on experience in accounting, auditing, and taxation, the opportunity to work with experienced professionals and learn from them, a certificate of internship completion, and a competitive stipend. If you are a motivated and ambitious CA student eager to gain practical experience, we would love to hear from you. About Company: MVM is a consulting firm that provides management & consultancy services to clients. Our team comprises highly qualified, innovative, and experienced professionals with over 15 years of experience in various sectors, including Chartered Accountants, Company Secretaries, and lawyers. We specialize in auditing, tax consultancy, corporate finance, corporate law, IPR, and commercial law services. Our mission is to delight clients globally by delivering specialized services and the best solutions. Our core values include commitment, transparency, empathy, integration, precision, focus, and time management.,

As a Sales Associate (Intern) at our company, your passion for selling products or services to potential customers is what we are looking for. Your main responsibility will be to identify and connect with enterprise-level clients who could benefit from our offerings. Building and nurturing relationships with key decision-makers in target enterprises will be essential, along with delivering compelling sales presentations that showcase the value proposition of our products or services, aligning them with the strategic objectives of the enterprise. You will play a vital role in: - Identifying and selling prospects, maintaining client relationships - Evaluating business opportunities, researching sales options - Establishing contact with prospects, recommending solutions - Providing support and guidance to clients, suggesting improvements - Staying updated on industry trends and competitors - Collecting and analyzing information to prepare reports - Upholding organization standards for quality service - Continuing education to enhance professional and technical knowledge - Collaborating with the team to achieve desired results - Ensuring excellent sales service and high customer satisfaction - Assisting customers with product information and features - Meeting sales goals on a monthly, quarterly, and yearly basis - Going the extra mile to boost sales with team support - Maintaining product knowledge and discussing available options - Processing POS purchases and cross-selling products - Working with colleagues to deliver exceptional customer service - Building trust relationships with clients and suggesting sales improvement strategies Qualifications and Skills: - Proficiency in English - Excellent MS Office skills - Experience with CRM software is advantageous - Understanding of marketing and negotiation techniques - Fast learner with a sales-driven mindset - Ability to deliver engaging presentations - BBA/ BBM/ B. Com/ MBA degree Message from CEO: Our company is not just in the B2B Food service industry; we are in the business of "Capturing Hearts." We aim to transform corporate cafeterias into places of joy, inspiration, and happiness. If you resonate with this vision and desire to be part of a mission to spread joy and happiness in a stress-filled world, we welcome you to join us. Let's work together to make the world a more beautiful place.,

JD: Manage client relationships with confidence and clarity Coordinate event requirements and ensure flawless execution Work closely with internal teams to deliver exceptional experiences Handle end-to-end client communication and satisfaction

Looking for a part-time Client Account Manager to handle client communication, requirement gathering, and coordination with the tech team. Must have excellent English, 2+ yrs experience, and a background in IT services or SaaS preferred.

Bajaj Capital Ltd. Nagpur Job Description 1) Min Experience- 3 Yr. to 5 Yr. experience in the field of Sales 2) Product Specification- Should have knowledge of Mutual Fund, Life Insurance and General Insurance. 3) Certification- Should have NISM Certification 4) Preference - Candidate should be local from Nagpur, Good Communication skills and should have good client support with him. Preferably should have B2C (Business to Client) sales experience 5) Position and Salary offering - 2 Sr. Relationship Manager position with salary range from Rs. 3 Lakh to 6.5 Lakh and Relationship Manager Salary range from 2.5 - 3.5 Lakh

Customer Support Executive Company: Kilowott Agency Pvt Ltd Location: Porvorim, Goa, India Working Hours: Monday - Friday, 10:00 AM - 7:00 PM IST About the Role Kilowott is seeking a Customer Support Specialist to primarily assist our Norwegian clients. This role focuses on providing excellent support via phone and email. Key Responsibilities Direct Client Support: Handle client enquiries and issues primarily through phone and email. Problem Resolution: Troubleshoot, resolve, and escalate technical and service-related problems. Information Sharing: Provide accurate details on Kilowotts products and services. Record Keeping : Document all client interactions accurately in CRM. Client Satisfaction: Ensure clients are satisfied with solutions and support. Team Collaboration : Work with internal teams to resolve issues and share feedback. Skills Required Excellent English Communication: Outstanding verbal and written skills. Client-Focused : Empathetic, patient, and dedicated to client satisfaction. Problem Solver : Strong analytical skills for issue diagnosis. Tech Savvy : Ability to understand and explain technical concepts. CRM Familiarity: Experience using customer relationship management systems. Organised: Capable of managing multiple tasks efficiently. Qualifications Bachelors degree preferred. 1+ years of customer support experience, ideally in tech and with a phone/email focus. Female candidates preferred for client relationship dynamics. Why Join Kilowott? Be a part of a leading digital transformation company with global clientele. Experience a dynamic, collaborative, and growth-orientated work environment. Enjoy benefits like flexible working hours, paid holidays, and opportunities for

The Associate Support Specialist position is responsible for providing professional healthcare software support to ensure high client satisfaction. In this role, you will assess, document, and resolve basic client technical issues within an inbound contact center. It is essential to inform internal and external stakeholders about the process, status, and resolution of technical issues through frequent written and verbal communication. Your duties will include receiving and responding to incoming client requests via telephone, web, chat, and email. You will follow established Case Management Best Practices and prioritize the resolution of new and existing issues. Researching issues and applying proven resolutions to customer problems will be part of your responsibilities. Managing and documenting the resolution process while effectively communicating the status with the client is crucial. Collaboration with clients and internal resources in issue resolution is key to maintaining high Client Satisfaction Scores. It is important to stay updated with product and industry changes and identify the need to escalate complex issues to senior staff. Continuous learning and expanding knowledge of Clinisys applications, environments, and systems is expected. Creating and referencing knowledgebase articles, following quality management systems, and regulatory standards are essential aspects of this role. You will be part of an on-call/holiday rotation schedule. Additional duties and responsibilities may be assigned as needed. To excel in this role, you should possess excellent analytical and problem-solving skills, along with strong interpersonal and professional communication skills. Effective time management, organizational skills, and the ability to understand and articulate technical concepts are necessary. Dealing with complex and challenging client issues will be part of your daily tasks. The ideal candidate will have 1-3 years of previous experience with a technical aptitude in healthcare technology, healthcare, technology, or client support. A high school diploma is required, while college coursework or certification programs in a related field are preferred. Prior experience in client/customer support or clinical laboratory experience supporting health care information systems is advantageous. Proficient typing skills and experience with highly technical environments are beneficial. If you have experience in reading, interpreting, and troubleshooting HL7 messages, networking, database administration, Java, Microsoft technologies, or productivity tools such as word processing and spreadsheet applications, you are encouraged to apply for this role.,

WS Group | Customer Success Executive Jobs at Work from office Customer Success Executive We re hiring a proactive and tech-savvy Customer Success Executive to support web, mobile app, and AI solution projects for global clients. You ll ensure smooth coordination across teams, deliver timely support, and maintain service excellence with a focus on SLA adherence and clear documentation. Plenty o paid time off Team members start with 3 weeks of paid time off. Get up to $1,000 a year in skill development covered. Get paid to take a break Get a $1,000 bonus the first time you take a vacation that s 5 days or longer. A big focus on health $200 monthly wellness stipend, to be used for whatever wellness means for you. We re hiring a proactive and tech-savvy Customer Success Executive to support web, mobile app, and AI solution projects for global clients. You ll ensure smooth coordination across teams, deliver timely support, and maintain service excellence with a focus on SLA adherence and clear documentation. Experience: 2+ years Location: Kolkata. Shift: Rotational (including Night Shifts for Global Client Support) Key Responsibilities : Act as the primary contact for clients across support and delivery phases. Coordinate with internal teams (development, QA, design, AI) to meet project goals. Track timelines, manage tasks, and ensure SLA compliance . Accurately document client requirements, feedback, and communications. Use AI tools to generate reports and automate support workflows. Ensure timely issue resolution by engaging the right departments. Maintain structured, clear project and support documentation. Work in rotational shifts , including night shifts for global coverage. Requirements : 2+ years in project coordination or client support (IT/digital services preferred). Understanding of web, mobile apps , and AI technologies . Excellent communication and strong documentation skills . Ability to manage multiple projects and meet deadlines. Familiar with SLAs and delivering consistent service within targets. Comfortable with rotational and night shifts . Preferred : Experience with JIRA, Trello, Asana, or similar tools. Exposure to Agile/Scrum methodologies. Use of AI tools for automation and reporting.

As an experienced professional with 6 to 8 years of experience, you will be responsible for various key tasks at our office located in Gurugram, Haryana, India. Your primary responsibilities will include coordinating with vendors and partners, tracking their performance, and recommending changes or enhancements to improve efficiency. Additionally, you will ensure compliance with statutory requirements by timely and accurately fulfilling all tax and social security obligations, as well as delivering essential documents to employees and authorities within the stipulated time frame. You will play a crucial role in providing support to employees, clients, and internal teams by resolving queries in adherence to SLA guidelines. Furthermore, you will assist CSM/Sales/Finance teams by equipping them with the necessary knowledge to facilitate day-to-day operations. Your role will involve closely monitoring vendor performance, conducting root cause analysis for issues, implementing preventive measures, and serving as the single point of contact for both internal and external audits when necessary. To excel in this position, you should possess a keen interest in transitions and entity setups worldwide, the ability to collaborate with regulatory bodies and various vendors, excellent interpersonal skills to communicate effectively with stakeholders at all levels, and the flexibility to adapt to a dynamic work environment. Your analytical and problem-solving skills will be put to the test as you identify risks, propose solutions, and manage multiple priorities simultaneously with minimal supervision. At Skuad, a global employment solutions company, you will have the opportunity to take ownership of your work, receive unwavering support, experiment with new ideas, and make a substantial impact. We offer a dynamic work environment that encourages continuous learning and growth, competitive compensation packages, and various benefits such as paid time off, flexible working hours, and wellness programs. If you are driven, proactive, and eager to tackle real-world challenges with innovative solutions, Skuad is the ideal workplace for you. Join us in revolutionizing the global job market and creating opportunities for individuals and organizations worldwide.,

Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users. Required Candidate profile Advanced knowledge of front-end and back-end programming languages, such as C++, Javascript, Python, and Ruby. Ability to manage code migration, document configuration changes, and monitor performance Perks and benefits Flexible Work Arrangements.

The Senior Technical Support Engineer is responsible for delivering remote technical support of Pro A/V and Video Teleconferencing solutions to customers and serving as an escalation point for other technical and non-technical team members alike. Essential Duties and Responsibilities Ensure customers are receiving prompt and efficient technical support of ProAV and Video Conferencing solutions. Handle and respond to inbound phone calls email inquiries and escalations from Technical Support Representatives and Technical Support Engineers Participate in On-site dispatching technical troubleshooting and case remediation Maintain the Senior TSE case load while managing other common tasks including but not limited to: Triage/root cause analysis Dispatching field technicians ordering parts/ issuing RMA s Troubleshoot document and issue remediation methodologies for contracted and T&M-based clients Provide client support to users in the operations and configuration of videoconferencing systems Participate as needed in prescribed training curriculum Follow up on open issues with escalation groups to provide feedback to customer Travel to various job site required Other duties assigned as needed Skills and Abilities Communicate and interact with internal employees clients and colleagues in a professional and timely manner Self-starter capable of working independently and ensuring to meet deadlines Excellent communication and interpersonal skills both verbal and written Ability to balance multiple tasks with changing priorities Excellent structured problem-solving skills Demonstrate time management skills with attention to detail Ability to troubleshoot basic AV and Video Teleconferencing issues Education and/or Experience High School Diploma or equivalent is required Formal education in Electronics or related field preferred Minimum 5 -7 years AV/Teleconferencing experience Minimum 4 years customer service experience Demonstrated knowledge of Video Teleconferencing endpoints and infrastructure Demonstrated knowledge of AV Control systems and integrated room peripherals is desired This position requires specialized integrated A/V and VTC hardware troubleshooting skills as well as company and industry recognized hardware manufacturer certifications.

This role involves configuring modules, training users, and ensuring seamless business process integration to enhance efficiency and productivity. Responsibilities Analyze business processes and provide ERP functional consulting. Configure ERP systems, customize workflows, and integrate with other applications. Conduct gap analysis and recommend optimized solutions. Develop process documentation and training materials. Provide end-user support, troubleshoot issues, and conduct training. Assist in project planning, tracking, and risk management. Work closely with clients to enhance ERP functionality and efficiency. Stay updated with industry trends and best practices. Travel for on-site client support as needed. Education Bachelor s or Master s in Business, Finance, IT, or a related field. Strong analytical and problem-solving abilities. Quick learner with effective communication skills. Basic project management and multitasking capabilities. Knowledge of key business domains: E-Commerce, Manufacturing, HR, CRM, Sales, Purchase, Warehouse, Accounting.