1041 Client Support Jobs - Page 5

Maintain & update client data Coordinate between Production, Sales, & Dispatch teams. Assist & facilitate the sales team in daily activities and meetings. Prepare reports & conduct analysis. Handle client queries & manage social media

Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavors to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with IMT product and services within their business. Responsibilities Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of mortgage-based software solutions. Resolve technical problems reported by the customer to the agent in a timely manne...

Job Purpose At ICE, we are on a mission as a team. We are problem solvers and partners, always starting with our customers needs, working to solve their challenges and create opportunities. Our start-up roots are ingrained on our corporate culture - nimble, flexible and fast moving. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We take pride in what we do, acting with integrity and passion, driving continuous improvement so our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our cu...

Responsibilities Advise customers on best practices for using (application) AIQ in an efficient and effective manner Research, troubleshoot and resolve customer issues, as well as communicate status to customer Fully document all issues and solutions in the support ticketing system and in accordance with Standard Operating Procedures (SOP) Log into the phone system during your assigned shift, to accept and respond to incoming customer calls Escalate product defects and enhancement requests via JIRA to the Level 2 team Develop and maintain deep of technical knowledge of how AIQ is deployed and configured in the Cloud Contribute to an environment that encourages information sharing, team-based...

Job Purpose The Client Support Specialist I acts as a subject-matter and product-area specialist to provide support to our customer base utilizing Simplifile products, services, platform technologies, and workflows. As an escalation point, the Client Support Specialist I endeavors to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with Simplifiles product and services within their business. The Client Support Specialist I may be deployed virtually to manage and drive resolution of escalated customer issues and is routinely called upon to assist support specialists in complex t...

Responsibilities Advise customers on best practices for using (application) AIQ in an efficient and effective manner Research, troubleshoot and resolve customer issues, as well as communicate status to customer Fully document all issues and solutions in the support ticketing system and in accordance with Standard Operating Procedures (SOP) Log into the phone system during your assigned shift, to accept and respond to incoming customer calls Escalate product defects and enhancement requests via JIRA to the Level 2 team Develop and maintain deep of technical knowledge of how AIQ is deployed and configured in the Cloud Contribute to an environment that encourages information sharing, team-based...

Responsibilities Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned Drive service level attainment as per departmental standards Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates Recognize and respond accordingly to systemic customer-impacting problems Participate in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and communicating status updates to the client Understand and follow company an...

Creative Producer As the Creative Producer at our Mumbai location, you will be responsible for the day-to-day project management and execution within a specific vertical. Reporting directly to the Associate Director, Production, you will work alongside a team of 2-3 producers to manage production tasks from brief to delivery. Your role will involve adhering to all internal and external processes, ensuring collaboration with cross-functional teams to deliver high-quality assets on time and within budget. The ideal candidate for this position will have a solid foundation in production and thrive in a fast-paced environment. Your key responsibilities will include coordinating and executing dail...

You should have a qualification of B.Pharm / M.Pharm / Graduate in any paramedical field and at least 1 year of experience. This position is based in Ahmedabad and requires you to work in day shifts. The salary for this role is open to discussion. Your key tasks will include gathering requirements for regulatory software development related to Pharmacovigilance (PV) & Clinical Trial Management (CTM). You will need to analyze requirements in collaboration with the software development team, share domain/subject knowledge with the team, and provide support to clients in implementing regulatory software successfully. Your responsibilities will also involve providing user training, documentation...

As a Project Manager, you will be responsible for managing advisory engagements for Indian and foreign MNCs involving mergers, demergers, business and share acquisitions, investment structuring, and joint ventures. You will coordinate with cross-functional teams to ensure strategic execution, regulatory compliance, and optimal tax efficiency. Supporting clients throughout the business lifecycle by conducting detailed quantitative analysis, managing seamless execution of plans, and applying effective structuring strategies to help achieve their commercial and strategic goals will be a key part of your role. Your responsibilities will also include ideating on tax structuring options for multin...

Hiring: Senior Analyst Individual Contributor (Healthcare Domain Client Servicing) Contact Details: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). Location: Kodigehalli, near Hebbal, Bangalore CTC: Up to 10.5 LPA (25% hike on current take-home including variables) Job Description: We are looking for experienced professionals to join our client servicing team as Senior Analysts in the Healthcare domain . This is an Individual Contributor role ideal for candidates with a strong background in international voice processes, stakeholder management, and healthcare support. Eligibility Criteria: Education: Minimum 15 years of formal education Any graduate wi...

About the Job The Client Support Specialist provides legendary client support via phone, email, and chat in various Brightly Software products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients. What will you do? *Delivers legendary Client Support via phone, email and chat support to drive client retentions Answers incoming client requests in a fast-paced environment. Identifies and resolves non-routine technical problems for specific product suite by establishingtroubleshooting procedures to meet daily support requirements. Requirements What you need Candidates must be able to work th...

The Company Diligent is the worlds largest GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers an...

Client Support Specialist Who we are. Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and s ustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you. About the Job The Client Support Specialist provides legendary client support via phone, email, and chat in various Brightly Software products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients. What will you do . Delivers legendary Clien...

Job Description 1 Job description: Role: Associate Client Servicing Location: Goregaon (W), Mumbai Timings: : 1AM to 10AM / 5PM to 2AM Working Days: Rotational Week-off About us: Crimson Interactive We are a technology-driven scientific communications & localization company. Crimson offers a robust ecosystem of services with cutting-edge AI and learning products for researchers, publishers, societies, universities, and government research bodies worldwide. With a global presence, including 9 international offices, we cater to the communication needs of the scientific community and corporates. Whats in it for you? 1. Global exposure: Crimson has employees belonging to more than 125 countries....

Executive Assistant (Wealth Operations) - Client Relationships We're looking for a sharp, detail-oriented Executive Assistant to support our Wealth Operations team. This role is perfect for a proactive individual who thrives in a fast-paced environment and has a passion for building strong relationships with high-net-worth clients. You'll be the operational backbone of our client-facing team, ensuring every interaction is seamless and every detail is handled with precision. Who we are: Cambridge Wealth is a respected, award-winning firm in the wealth management space. We work with renowned professionals from various industries, providing exceptional financial solutions. We're a fast-growing,...

Mutual Fund Operations - Client Relationships Associate We're looking for a sharp, detail-oriented individual to support our Wealth Operations team. This role is perfect for a proactive individual who thrives in a fast-paced environment and has a passion for building strong relationships with high-net-worth clients. You'll be the operational backbone of our client-facing team, ensuring every interaction is seamless and every detail is handled with precision. Who we are: Cambridge Wealth is a respected, award-winning firm in the wealth management space. We work with renowned professionals from various industries, providing exceptional financial solutions. We're a fast-growing, excellence-orie...

Provide software installation & technical support, resolve client issues, handle queries via calls/emails, document solutions, ensure timely resolution, and assist product team with troubleshooting,

Hiring: Senior Analyst Individual Contributor (Healthcare Domain Client Servicing) Contact Details: HR Ananya 88844 96986 Rivera Manpower Services Location: Kodigehalli, near Hebbal, Bangalore CTC: Up to 10.5 LPA (25% hike on current take-home including variables) Job Description: We are looking for experienced professionals to join our client servicing team as Senior Analysts in the Healthcare domain . This is an Individual Contributor role ideal for candidates with a strong background in international voice processes, stakeholder management, and healthcare support. Eligibility Criteria: Education: Minimum 15 years of formal education Any graduate with all semester mark sheets, Provisional ...

About Business Unit: From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform. We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and network & home services. Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide. The CJ India team connects global brands and publishers to drive scalable growth. Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-worl...

About Us GST Manager is a leading tax consulting company ( www.gstmanager.com ) providing tax solutions to clients across India. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing client demands. The Role We are seeking a Customer Support Executive to join our team in Chennai . This role involves managing client relationships, overseeing task management systems, and ensuring seamless communication between customers and internal teams. The ideal candidate will have: Strong organizational skills Excellent communication abilities A knack for multitasking Key Responsibilities Manage and communicate customer requests using a task managemen...

You should have a strong understanding of the banking domain, including Wholesale, retail, core banking, and trade finance. Additionally, you must possess in-depth knowledge of RBI Regulatory reporting and guidelines, such as the RBI ADF approach document. Your responsibilities will include handling various regulatory returns like Form-A, Form VIII (SLR), Form X, BSR, SFR (Maintenance of CRR), DSB Returns, Forex, and Priority sector lending related returns to RBI. A clear comprehension of balance sheet and P&L is essential. Your role will involve supporting clients through the provision of user manuals, trainings, workshops, and case studies. You will need to ensure process adherence, review...

As an intern at The Muthoot Group, you will be responsible for identifying business opportunities by evaluating prospects and assessing their industry position, as well as conducting research and analysis on sales options. Your role will involve building relationships with prospects, recommending solutions, and selling products effectively. Additionally, you will provide support, information, and guidance to clients, while also researching new opportunities and suggesting profit and service enhancements to maintain client relationships. Staying updated on industry trends, market activities, and competitor strategies will be crucial in identifying potential product improvements or new offerin...

As a Trade Execution Specialist at Jainam Broking Limited, your primary responsibility will be to execute trading transactions for clients in the Retail - B2C - JBL department. This includes buying and selling currencies, stocks, bonds, and other financial instruments while ensuring accurate trade confirmations. You will need to monitor market conditions closely and execute trades promptly to provide the best service to our clients. Risk management will be a crucial aspect of your role, where you will assess and manage trading risks, including market, credit, and operational risks. Implementing risk mitigation strategies, adhering to established risk limits, and continuously monitoring expos...

You are looking for dynamic and motivated freshers or MBA students (Marketing, Sales, or Business Management background preferred) who are eager to learn and grow in the field of After Sales Service, Client Support, and Business Development Implementation. This role is designed for candidates who want to gain practical exposure in handling clients, maintaining relationships, and supporting business owners after sales and training programs. Your day-to-day responsibilities will include building and maintaining strong professional relationships with business owners and clients after the training/service is provided. You will ensure smooth implementation of strategies suggested by Yuva Business...