536 Client Support Jobs - Page 5

Odoo Functional Consultant - Ahmedabad (On Site) An Odoo Functional Consultant analyzes business requirements, implements Odoo ERP solutions, and provides ongoing client support. This role involves configuring modules, training users, and ensuring seamless business process integration to enhance efficiency and productivity. Responsibilities Analyze business processes and provide ERP functional consulting. Configure ERP systems, customize workflows, and integrate with other applications. Conduct gap analysis and recommend optimized solutions. Develop process documentation and training materials. Provide end-user support, troubleshoot issues, and conduct training. Assist in project planning, tracking, and risk management. Work closely with clients to enhance ERP functionality and efficiency. Stay updated with industry trends and best practices. Travel for on-site client support as needed. Education Bachelor s or Master s in Business, Finance, IT, or a related field. Strong analytical and problem-solving abilities. Quick learner with effective communication skills. Basic project management and multitasking capabilities. Knowledge of key business domains: E-Commerce, Manufacturing, HR, CRM, Sales, Purchase, Warehouse, Accounting. Our next-generation solutions are built to transform businesses and drive growth in the digital era. Find Us 905, Corporate Levels, 150 Ft. Ring RD Nr. Ayodya Chowk, Opp Synergy Hospital Rajkot 360006

" , "showSalaryRange":false , "description":"Job Title : Business Development Executive (IT Staffing)ShiftTiming : 11am to 8pm (Monday- Friday)Address : 3rd Floor, A-10, Pegasus Tower, Block A, Sector 68, Noida, Uttar Pradesh 201301 BDE - Domestic IT Staffing ResponsibilitiesIdentify and generate leads through LinkedIn and other lead-generation tools.Develop and implement strategies to engage potential clients.Maintain and manage a pipeline of interested prospects.Responsible for driving business growth and meeting weekly/monthly/quarterly goals as set by the management team.Ownership of full-recruitment cycle and delivery.Conduct regular formal reviews with Clients to ensure that Clients are satisfied with the service delivered.Stay up-to-date on industry trends and best practices in Domestic IT recruitment to drive innovation and continuous improvement.Requirement2 to 3 years of experience in domestic IT Staffing Services and leading large Client support engagementsSuperior project- and time-management abilitiesExpert communication, interpersonal, and negotiation skillsShould be from IT Domestic Staffing Industry OnlyStrong leadership and people management skills with the ability to motivate and develop a high-performing team.Ability to build relationships with stakeholders at all levels. Experience in building client relationships, overseeing various client engagements, and achieving top-line as well as bottom-line targets.Experience in using applicant tracking systems (ATS) and recruitment tools.Ability to multitask and collaborate with others in a fast-paced work environment." , "descriptionHTML":" Job Title : Business Development Executive (IT Staffing) ShiftTiming : 11am to 8pm (Monday- Friday) Address : 3rd Floor, A-10, Pegasus Tower, Block A, Sector 68, Noida, Uttar Pradesh 201301 BDE - Domestic IT Staffing Responsibilities Identify and generate leads through LinkedIn and other lead-generation tools. Develop and implement strategies to engage potential clients. Maintain and manage a pipeline of interested prospects. Responsible for driving business growth and meeting weekly/monthly/quarterly goals as set by the management team. Ownership of full-recruitment cycle and delivery. Conduct regular formal reviews with Clients to ensure that Clients are satisfied with the service delivered. Stay up-to-date on industry trends and best practices in Domestic IT recruitment to drive innovation and continuous improvement. Requirement 2 to 3 years of experience in domestic IT Staffing Services and leading large Client support engagements Superior project- and time-management abilities Expert communication, interpersonal, and negotiation skills Should be from IT Domestic Staffing Industry Only Strong leadership and people management skills with the ability to motivate and develop a high-performing team. Ability to build relationships with stakeholders at all levels. Experience in building client relationships, overseeing various client engagements, and achieving top-line as well as bottom-line targets. Experience in using applicant tracking systems (ATS) and recruitment tools. Ability to multitask and collaborate with others in a fast-paced work environment. ","

As a Project Promotion Specialist, your primary responsibility will be to engage with Channel Partners (CP) and promote ongoing projects effectively. You will be required to explain project details, identify potential CPs, and maintain an updated database of CPs. Coordinating with CPs for client support and data management will also be a crucial part of your role. Your duties will include coordinating with CPs for walk-ins and deals, conducting CP meets during project launches, and ensuring that CPs are informed about any project updates. You will be accountable for generating 70% of walk-ins through Channel Partners for the respective site. Developing a robust strategy to activate Channel Partners for the site will be essential for success in this position. To excel in this role, you should have at least 5 years of experience in the real estate industry. This full-time position is based in Matunga and requires in-person work. You will be provided with cell phone reimbursement as part of the benefits package. If you are proactive, have strong communication skills, and enjoy building and maintaining relationships with Channel Partners, we encourage you to apply. The application deadline for this position is 20/07/2025, and the expected start date is 25/07/2025.,

As a Digital Marketing Trainer, your primary responsibilities will include conducting training sessions for students and interns in the field of digital marketing. You will be supporting curriculum planning and continuously improving the courses to ensure the highest quality of education. Additionally, you will assist trainees with their assignments and practical projects to help them develop hands-on skills. In this role, you will be responsible for planning and executing various digital marketing activities as assigned by the organization. This may include developing strategies, implementing campaigns, and analyzing results to optimize performance. You will also be required to support client tasks when necessary, working closely with the team to deliver successful outcomes. The package for this position ranges from 15-25K, providing a competitive salary for the responsibilities and skills required.,

You should have sound knowledge of the banking domain, including wholesale, retail, core banking, and trade finance. You must possess an in-depth understanding of RBI regulatory reporting and guidelines, such as the RBI ADF approach document. Your experience should include handling various important regulatory returns like Form- A, Form VIII (SLR), Form X, BSR, SFR (Maintenance of CRR), DSB Returns, Forex, and Priority sector lending related returns to RBI. Additionally, you should have a good understanding of balance sheets and P&L statements. Your responsibilities will include supporting clients through providing user manuals, conducting trainings and workshops, and preparing case studies. You will be required to adhere to processes, review product development, and document, validate, communicate, and coordinate requirements. You will also need to support business development by preparing proposals, concept presentations, and outreach activities. This will involve maintaining and updating trackers, reviewing test cases, and providing training to internal and external stakeholders. In terms of client and stakeholder management, you will interact with clients for assignment execution, manage operational relationships effectively, gather requirements, track issues, discuss change requests, write FRDs, and prepare project status reports. You will also be involved in people development by coordinating with assignment-specific teams of consultants, developers, and QA professionals, monitoring performance to ensure timely and effective delivery.,

As an AGS (Augmented Surveyor) Expert, your primary role will involve processing drone inspection data, creating detailed technical reports, and providing support to both clients and team members. You will be responsible for utilizing BV tools and following established procedures to ensure the delivery of high-quality inspection reports in a timely manner. Your key responsibilities will include post-processing drone inspection data using the BV AGS 3D tool as per Standard Operating Procedures (SOP), preparing accurate and detailed technical reports, ensuring the quality and timely completion of all reports, collaborating with teams to plan drone inspections, assisting clients in effectively utilizing the AGS 3D tool, and contributing to continuous improvement efforts by providing feedback on tools and processes. The ideal candidate for this role would ideally possess a Bachelor's degree in marine engineering, Nautical Science, or a related field, although this is not mandatory. A basic understanding of ship and offshore structures along with relevant nomenclature is desirable. You should be someone who is curious, motivated by technical challenges, able to write clear and concise technical reports, proficient in computer literacy and data processing software, and possess strong oral and written communication skills.,

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

About vmedulife Software vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services. Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn. We are looking for an experienced customer relationship executive to be responsible for engaging with key customers by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. Roles and Responsibilities Build and maintain a business relationship with clients by providing prompt and accurate service to promote customer loyalty. Provide client support and handle client communications effectively. Ensure that client requests are handled timely and accurately. Calling the client professionally regularly for feedback on our service. Update customer information in the customer service database during and after each call. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every client. Resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Provide accurate, valid, and complete information by using the right methods/tools. Requirements: 1 to 3 yrs experience candidates Strong communication skills are accompanied by excellent listening skills and patience to have smooth interactions with customers on call. Hindi and English Communication Skills are mandatory. Knowledge of customer service principles and practices. Maintains composure and patience with customers. A strong sense of professionalism and discretion is required. Be familiar and should have a working knowledge of excel, word. Graduate with at least 6 months of experience in customer support

About the role: Are you passionate about helping others and thrive in a fast-paced environment? As a Frontline Support Engineer at Eptura, you'll be the superhero our clients need, providing exceptional support through phone, email, and in-app communication channels. You'll become a master of our software and a guru of our clients' needs, ensuring every support request is resolved with care and expertise. This role is perfect for someone with exceptional people skills, a love for problem-solving, and a desire to make a real impact. Role Overview: Passionate Support : Be the enthusiastic voice of Eptura, delivering best-in-class global customer support. Technical Expertise : Provide top-notch technical support through chat, phone, and emails, triaging and escalating support tickets with professionalism. Problem-Solver : Perform problem analysis and isolate issues with minimal oversight, crafting creative solutions and workarounds. Multitasker : Juggle a heavy workload of chat, email, and phone contacts, always prioritizing client satisfaction. Knowledge Guru : Become a subject matter expert in our products and services, communicating solutions positively to customers. Quality Champion : Adhere to quality guidelines around case notes, communication, and timeliness, ensuring every interaction is top-notch. Bug Buster : Identify and submit software bugs and new feature requests, collaborating with the engineering team to improve our offerings. Team Player : Work closely with Tier 2 Technical Support Representatives, enforcing incident management procedures and verifying hotfixes. Meeting Maven : Participate in weekly department meetings and internal discussions, sharing insights and feedback. Documentation Pro : Create valuable end-user and internal knowledge base documentation to support our clients and team members. Technical Skillset Requirement: 1 year experience supporting SaaS software. Hands-on experience on SQL Server is desired. Hands-on experience of cloud environment is desired. Basic knowledge of SSO is desired. Basic knowledge of APIs troubleshooting is desired. What will make you successful: Outstanding Customer Service Skills : A genuine passion for helping others and delivering exceptional service. Excellent Communication : Stellar verbal and written communication skills with both technical and non-technical individuals. Relationship Builder : Ability to establish and maintain strong working relationships with internal, partner, and customer personnel. Technical Prowess : Strong technical background with problem-solving skills, troubleshooting ability, and attention to detail. Tech Savvy : Proficiency in using personal computers and related software applications. Continuous Learner : Eager to take on new challenges and continually learn about applications and technology. Self-Motivated : Ability to manage time effectively and stay organized. Process Knowledge : Understanding of the software development lifecycle and end-user support processes. Experience : 1+ years of experience in client support is desired.

About the Role: Grade Level (for internal use): 07 The Role: Customer Excellence Analyst The Team The KY3P Customer Excellence Team is seeking a high energy, detail driven and personable Customer Excellence Analyst to lead our clients to the finish line. The KY3P Customer Excellence team supports ongoing client support, Outreach & Data Management. HYPERLINK TO SPGI EXTERNAL WEBSITE https://www.spglobal.com/marketintelligence/en/mi/products/ky3p.html The Impact The Customer Excellence Analyst will play a critical role as the main point of contact for our clients during their onboarding will also provide ongoing support thereafter. The Customer Excellence Analyst will work with clients post sales to ensure the client achieves the best experience while obtaining the most value from the KY3P Platform. In this role, the candidate will help drive the projects to success, deliver the best-in-class service to all stakeholders, train users, and achieve platform adoption. Whats in it for you This role offers growth opportunities. Our team will provide business and industry related training as well as training specific to our suite of products. We will train you on best practices for successful client management as well. Our team takes career development seriously and will look to support you as you grow within our team. The successful candidate will have an opportunity to work with the worlds largest banks and other financial institutions. Responsibilities Ensure customers receive first class service consistent with S&P Global s expectations including but not limited to identifying and resolving client issues, following up with clients based on SLAs, conducting client demos, training clients on the platform, and managing additional client inquiries/needs as required. Cultivate, foster, and manage relationships with assigned clients. Actively speak with customers to ensure they understand how to use the functionality of Credit & Risk Solutions product suite and understand the full capability of our products industry initiatives. Increase client adoption of the platform through education of new product features and offering, ultimately driving efficiency and cost reduction for clients. Provide front line daily support for all clients including capture of bugs and enhancements. Work with business partners to validate the integrity of data and documents loaded on the platform. Become familiar with regulatory initiatives and industry-wide events that have an impact on our different business lines What Were Looking For Bachelors Degree 0-2 years experience Have an excellent client service ethos and be able to communicate effectively with priority clients and sales prospects Strong analytical and interpersonal skills Ability to partner with internal stakeholders and leverage internal resources Experience in handling Client Service is a plus About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----

Job Responsibilities Understand the application and software related issues of our procurement module, also determine the possible root cause. Work on defined SLAs to ensure that our client receives the best of the services related to our procurement module. Ensure complete compliance of ticketing tools and report metrics daily. Interact and follow-up with the development team for root cause and analysis of issues reported related to procurement module. Understand and analyze solutions provided, coordination with testing and release team for ensuring sustainable software releases. Testing, Issue reporting and following up with the development team on internally reported issues. To create software related help materials documents, help videos, Walkme, FAQs, bug reproduction steps and other artifacts. Software training/briefing of shipboard personnel on use of JiBe onboard module. Qualifications and Skills Any Graduate / B.E. or equivalent with minimum 2- 5 years of relevant experience in procurement module as procurement analyst . Strong customer focus as this job role is entirely foreign client support service role related to our procurement module. Excellent English Writing skills with grip on nonverbal (mail) communication Problem solving skills; Ability to priorities tasks. Self-motivated, independent and meticulous with an eye for details. Team player with good interpersonal and communication skills Basic knowledge of cloud services. Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.

Note QHSE - Quality Health Safety Environment Job Responsibilities Assist JiBes Support Team to provide support to vessels / remote offices related to QHSE modules for office/vessel users. Ability to understand the clients business requirements. Translation of business complexities or issues received to internal functional subgroups and vice versa. Troubleshooting and diagnosing of non-identified and underlying root cause of the issues. Ensure complete compliance of ticketing tools and report metrics daily. Manage user administration for JiBe Internal access rights along with On-boarding of new client's user base. Assist in Data building activities as and when required. Testing of system application as and when required. Ability to understand the clients business requirements. Follow-ups within and inter departmental for internal and external issues. Manage, Create and train internal & external employees on various mechanisms of self-help contents. Report compilation and forwarding to management. Knowledge in Ship Networks and Windows Administration is required in order to help solve on-board issues remotely. Day to day follow-ups with the vessel and office on IT hardware and software issues. Ability to plan, prioritize tasks and manage all open issues and tasks. Qualifications and Skills Any Graduate with minimum 3+ years of relevant experience. Excellent English Writing skills with grip on nonverbal (mail) communication Problem solving skills; Ability to prioritize tasks Self-motivated, independent and meticulous with an eye for details. Sailing Experience / Shipping Knowledge is preferred. Team player with good interpersonal and communication skills. Basic knowledge of cloud services. Good memory of how software and operating systems work Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution. Ability to work well as a team player with a strong customer focus.

Desktop Support Engineer Information Technology Aster Medcity is looking for a Desktop Support Engineer - Information Technology to join our dynamic team and embark on a rewarding career journey. Key Responsibilities: Responding to client support requests Contacting clients to find out the nature of the problem Traveling to the client's location or connecting via a remote link Troubleshooting hardware and software issues Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Troubleshooting networking and connection issues Advising on software or hardware upgrades Providing basic training in computer operation and management Completing job reports and ordering supplies

Desktop Support Engineer Information Technology Aster Medcity is looking for a Desktop Support Engineer - Information Technology to join our dynamic team and embark on a rewarding career journey. Key Responsibilities: Responding to client support requests Contacting clients to find out the nature of the problem Traveling to the client's location or connecting via a remote link Troubleshooting hardware and software issues Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Troubleshooting networking and connection issues Advising on software or hardware upgrades Providing basic training in computer operation and management Completing job reports and ordering supplies

Desktop Support Engineer Information Technology Aster Medcity is looking for a Desktop Support Engineer - Information Technology to join our dynamic team and embark on a rewarding career journey. Key Responsibilities: Responding to client support requests Contacting clients to find out the nature of the problem Traveling to the client's location or connecting via a remote link Troubleshooting hardware and software issues Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Troubleshooting networking and connection issues Advising on software or hardware upgrades Providing basic training in computer operation and management Completing job reports and ordering supplies

Aster Medcity is looking for Senior Executive Revenue Cycle Management Aster Global Centre India to join our dynamic team and embark on a rewarding career journey. Knowledge of Revenue Cycle Management Manage effectively responding to clients and providing invincible support. Excellent communication and writing skills in English. Ability to document the processes (SOPs) Excellent Problem solving skills. Excellent documentation skills

Hiring for Social Media Campaign Grad/UG can apply with 1 yr of exp into ORM including Social Media tools ,Crisis MGMT Gurgaon Salary Upto 6.5 -7 LPA 5 days working/Both side cab 2 Roster off/Night shifts Feel Free to contact on Anjali :9354911705 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Night shift and WFO Perks and benefits Both side Cab MIV and Incentives

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 4 to 9 years of experience in the BFSI industry, with expertise in Assets, Inclusive Banking, SBL, Mortgages, Standalone Merchant OD, and Relationship Management. Roles and Responsibility Manage and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and develop strategies to expand the client base. Develop and implement effective sales plans to achieve business objectives. Collaborate with internal teams to ensure seamless delivery of products and services. Provide exceptional customer service and support to clients. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of Assets, Inclusive Banking, SBL, Mortgages, Standalone Merchant OD, and Relationship Management. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with merchant OD and standalone merchant OD is an added advantage. Any graduate or postgraduate degree from a recognized university.

Profile- Application support Exp - 1 to 3 years Location- gurgoan/delhi/ dwarka Key Responsibilities: Provide client and end-user support for business applications Generate and maintain MIS reports Use Advanced Excel (VLOOKUP, HLOOKUP, PivotTables, etc.) for data analysis and reporting Execute basic SQL queries for data extraction and troubleshooting Coordinate with internal teams to resolve issues promptly Key Skills: Advanced Excel, Basic SQL, MIS Reporting, Client Support, Communication Skills

Job Title: Client Relationship Executive IP Services (Work From Home) Location: Coimbatore, Madurai, Bangalore (Remote – Work from Home) Experience: 2 to 3 years Industry: Legal / Intellectual Property (Trademark, Copyrights, Patents) Job Summary: We are looking for a dedicated and detail-oriented Client Relationship Executive to join our Intellectual Property team. The ideal candidate will be responsible for managing client relationships, addressing inquiries, and ensuring smooth coordination related to trademark registrations, renewals, copyrights, patents , and related IP services. This role is fully remote and open to candidates based in Coimbatore, Madurai, or Bangalore . Key Responsibilities: Act as the primary point of contact for clients, addressing queries related to trademarks, copyrights, patents, and renewals. Maintain regular communication with clients to provide status updates and resolve concerns. Coordinate with legal and IP teams to ensure accurate and timely execution of client requests. Ensure proper documentation and follow-up for filing, renewals, and IP compliance deadlines. Educate clients on IP procedures, timelines, and legal formalities involved in trademark and patent filings. Build long-term relationships with clients by understanding their business needs and offering tailored solutions. Maintain and update client records and case status on internal tools and CRM systems. Provide assistance in client onboarding and conduct post-service follow-ups to ensure satisfaction. Required Skills and Qualifications: Bachelor’s degree in Law, Business Administration, or a related field. 2 to 3 years of experience in client servicing, preferably in the legal or intellectual property domain. Strong understanding of IP-related services such as trademark registration and renewal, copyright filing, and patents . Excellent communication skills (written and verbal) in English. Highly organized, detail-oriented, and capable of managing multiple client accounts. Proficient in MS Office, CRM tools, and virtual collaboration platforms. Self-motivated and comfortable working remotely. Preferred Skills: Prior experience working in an IP law firm or IP consultancy. Basic knowledge of IP laws and procedures in India. Ability to speak regional languages (Tamil/Kannada) is a plus.

Client Servicing Executive focuses more on lead conversion and client onboarding. Follow up with incoming leads through calls, emails, or chats Convert leads into active clients by guiding them through the enrollment process

The selected candidates would assist the Business Coordinator in handling inbound telephonic, e-mail & social-media-based queries of leads, and, communicate with the company's teachers & students, to resolve issues in conjunction with in-house teams. Sales incentives Performance bonus

Job Role- 1. Manage ticketing, fare calculations, and issuance. 2. Advise on routing, mileage redemption, loyalty programs, and schedules. 3. Recommend cost-effective, time-saving, and loyalty-optimized travel solutions. Health insurance Provident fund Job/soft skill training

Understand client business processes and map them to ERP modules. Facilitate end-to-end ERP implementation including requirements gathering, configuration, testing, training, and post-go-live support. Provide client training and support during ERP adoption. Collaborate with technical teams to ensure smooth integration/customization. Document implementation process and ensure timely project delivery. Travel to client locations for on-site implementation (3-4 months per project).

We are looking for a highly motivated and detail-oriented CA intern to join our team. As a CA intern, you will have the opportunity to gain hands-on experience in accounting, auditing, and taxation while working alongside experienced professionals. Your responsibilities will include assisting in conducting audits by reviewing financial statements, testing transactions, and verifying account balances. You will also be involved in reviewing financial statements for accuracy and compliance with relevant laws and regulations, preparing tax returns, and providing tax compliance services to clients. Additionally, you will analyze financial data to identify trends, anomalies, and areas for improvement, and maintain accurate and detailed documentation of your work, including audit notes and reports. Furthermore, you will provide support to clients by responding to queries and offering information, and collaborate closely with the audit and tax teams to ensure the seamless delivery of services. To be successful in this role, you should be pursuing or have completed CA Intermediate/Final exams, possess a strong academic record and analytical skills, demonstrate excellent attention to detail and organizational skills, have good communication and interpersonal skills, and be able to work effectively in a team environment. In return, we offer you hands-on experience in accounting, auditing, and taxation, the opportunity to work with experienced professionals and learn from them, a certificate of internship completion, and a competitive stipend. If you are a motivated and ambitious CA student eager to gain practical experience, we would be delighted to hear from you. About the Company: MVM is a consulting firm that provides management and consultancy services to its clients. Our team comprises highly qualified, innovative, and experienced professionals, including Chartered Accountants, Company Secretaries, and lawyers, with over 15 years of experience in various sectors. Our areas of expertise encompass auditing, tax consultancy, corporate finance, corporate law, IPR, and commercial law services. The mission of MVM is to delight clients globally by delivering specialized services and the best solutions. Our core values include commitment, transparency, empathy, integration, precision, focus, and time management.,