1937 Client Support Jobs - Page 5

Responsibilities: * Manage client relationships through regular communication & engagement * Ensure customer satisfaction with timely issue resolution * Collaborate with sales team on upselling opportunities

Job Title: Accounts Executive / Finance Coordinator Department: Law Bridge Debt Collection Service Location: Coimbatore / Qatar (as applicable) Reporting To: Finance / Operations Manager Job Summary: The Accounts Executive will be responsible for managing day-to-day accounting, invoicing, and financial documentation related to debt collection services. The role involves handling accounts receivable/payable, preparing reports, assisting in audits, and ensuring accurate financial records are maintained in compliance with company standards . Key Responsibilities: 1. Prepare and issue invoices, quotations, and contracts for clients. 2. Manage Accounts Receivable (AR) and Accounts Payable (AP) ac...

Role Expectations 1. New Customer Acquisition : KRA : Growth in # of Clients 2. Account Management : KRA : Client Retention & Satisfaction 3. Marketing & Communication 4. Research & Innovation Requirement Experience in Hospitality/SaaS/B2B Health insurance

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, Mexico and India. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Key Responsibilities Handle inbound/outbound calls from UK cust...

About Keka Keka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 4000 businesses across India and the world. Today we are India's #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising spend and pure customer love. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don't hide and we aren't afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, re...

The Foreign Client Coordinator is responsible for managing communication and coordination with international clients, ensuring smooth service delivery and client satisfaction. Required Candidate profile The role requires fluency in French and English, excellent organizational skills, and the ability to work with cross-functional teams to support client needs.

We are looking for a highly skilled and experienced professional to join our team as an SM-Admin in Niva Bupa Health Insurance. The ideal candidate will have a strong background in administration and management, with excellent communication and problem-solving skills. Roles and Responsibility Manage and coordinate administrative tasks to ensure smooth operations. Develop and implement effective administrative processes and procedures. Provide exceptional customer service and support to clients and stakeholders. Analyze and resolve complex administrative issues efficiently. Collaborate with cross-functional teams to achieve business objectives. Maintain accurate and up-to-date records and rep...

Role & responsibilities : The BDE is the key responsible person for new business development matters, communication with potential clients and converting leads into business. The BDE will be responsible for the performance of all the online products of the company. The BDE will be responsible for taking new initiatives for the growth of the company. Conduct thorough market research to identify potential clients, industry trends, and competitive landscape. Cultivate and maintain strong relationships with key clients and partners. Collaborate with the marketing team to align marketing strategies with business development goals.

Good communication skill Voice and Non voice Email support Event Participant Chat Support Order follow up Interested Candidate can drop cv on 9321236461 Office in Mahalaxmi (Race course) Flexi working Free meal

JOB BRIEF To follow up on leads generated through Facebook, Instagram, and offline campaigns, and convert them into showroom walk-ins and sales. The role requires calling, follow-up, CRM data entry, coordination with the sales team, and building good customer relationships over the phone. PRIMARY RESPONSIBILITY 1. Make daily outbound calls to leads from ads and CRM. 2. Understand customer requirements (Tiles or Doors). 3. Schedule showroom visits and follow up regularly. 4. Update CRM BITRIX24 daily with call status and lead details. 5. Maintain polite, professional, and persuasive call tone. 6. Coordinate with the sales team and ensure lead conversion. 7. Track follow-ups, reschedule calls,...

As an Advisor, Enterprise Architecture at Fiserv, your role involves developing and leading the design and implementation of public cloud solutions for Fiserv's Digital Banking products and services. You will collaborate with various teams and provide technical leadership to solve complex cloud platform configuration, integration, implementation, performance, and security problems. Additionally, you will be responsible for the usage of cloud technologies across existing and new products. Your key responsibilities include: - Collaborating with product management, technology, and development teams - Working in an iterative/agile environment - Designing and recommending solutions using various ...

Customer Service | Inbound Voice Any Gradaute with min 1 Year Exp in Voice Process( International Only) CTC-Upto 5.75 LPA 5 Days working-WFO 24*7 Shifts Notice-0 to 30 Days Location-Bangalore & Pune Contact: Haider-9256424833 Riyanshi-9521017693 Required Candidate profile Should be comfortable with night shifts Perks and benefits Night Shift Allowances Performance Based Incentive

Responsibilities: Manage inventory levels Provide exceptional client support Ensure timely order fulfillment Oversee logistics operations Prepare accurate documentation Job location - Lower Parel, Mumbai

As a QuickBooks Live Online Accounting Consultant, you will be responsible for providing expert guidance and support to clients over calls. Your strong background in accounting, excellent problem-solving skills, and experience in assisting clients with their financial queries in real time will be instrumental in this role. Key Responsibilities: - Provide live support and consultation to clients over calls on QuickBooks Online (QBO). - Troubleshoot and resolve technical and accounting issues related to QuickBooks usage. - Offer guidance on best accounting practices, chart of accounts setup, and financial reporting. - Train and educate clients on using QuickBooks efficiently for their business...

As a meticulous, tech-savvy professional with a passion for operational precision and client success, you will be supporting one of our premier US-based SaaS clients, Cascade, across the APAC region primarily. Your role will involve owning the accuracy and integrity of the data that drives strategic planning for global enterprises. **Key Responsibilities:** - Process and fulfill client data requests with high attention to detail - Add, edit, and manage users in the Cascade platform - Set up correct roles and permissions based on org structures - Create and modify goals, sub-goals, milestones, and KPIs - Reflect strategic planning updates across departments and teams - Display strategic think...

As an Office Coordinator/Manager, your role is crucial in ensuring smooth internal operations and providing excellent customer experience. Your responsibilities will include: - Answering and resolving client support calls & emails with a positive attitude. - Tracking and managing leads from marketing campaigns. - Coordinating with the sales team to nurture and convert leads. - Managing employee records, attendance, and leave tracking. - Supporting recruitment by scheduling interviews and assisting onboarding. - Ensuring smooth daily operations and office supplies management. - Preparing and sending invoices to clients. - Managing petty cash and office expenses. - Coordinating with the accoun...

As an intern at The Artem by Mriganka Punn, you will have the opportunity to be part of a dynamic team where art meets luxury. Your role will involve supporting in client servicing and marketing activities, contributing to the growth of the brand in the luxury art and design space. Key Responsibilities: - Assist in managing and closing client inquiries, understanding their needs, and ensuring a seamless service experience. - Collaborate with the production team to track and manage client orders efficiently. - Regularly update and optimize the company website to maintain brand excellence. - Support the planning and execution of social media campaigns and promotions. - Contribute to creative c...

As a Client Support Lead at Keka, your primary role will be to drive a high-performing support team catering to our US clients. Your responsibilities will include: - Leading and mentoring a client support team that handles US accounts effectively. - Ensuring prompt resolution of client queries and escalations to maintain high levels of customer satisfaction. - Identifying opportunities for process improvements to enhance the overall client experience. - Collaborating with cross-functional teams to deliver exceptional client service. To excel in this role, you should have: - Proven experience in managing a support team. - Prior experience in working with US clients. - Proficiency in using CRM...

Role Overview: As a Client Servicing Executive, your main responsibility will be to effectively communicate client's briefs to internal teams and manage designated projects/campaigns on a day-to-day basis. You will ensure the highest levels of quality and meet designated timelines. Additionally, you will be in charge of managing project costs, budgets, and client expectations. Key Responsibilities: - Communicate client's briefs effectively to internal teams - Manage designated projects/campaigns ensuring quality and timelines - Handle project costs, budgets, and client expectations Qualification Required: - 1-2 years of experience in a client servicing role at a mid-sized advertising agency ...

You are looking for an ambitious and energetic candidate to manage the daily client support function via excellent written and verbal communication. You will also assist the Product and Business Development functions and lead a team of experienced staff members who are all PGs/MBAs with an experience of 3+ years. Your responsibilities will include expanding the clientele, providing support to the existing clients, managing internal operations, driving continuous improvement of service levels, and ensuring an excellent client experience. You will also participate in the development of Sales, Digital Marketing, and Market Research functions to drive business growth. The goal is to achieve sust...

As a Business Development Executive, your role will involve identifying business opportunities by evaluating prospects and analysing their position in the industry. You will research and analyse sales options to drive growth for the company. Your key responsibilities will include: - Establishing contact and developing relationships with prospects to sell products effectively - Providing support, information, and guidance to maintain strong client relationships - Researching and recommending new opportunities for clients - Staying updated on industry trends, market activities, and competitors to identify product improvements or new offerings - Collecting, analysing, and summarizing informatio...

You will be responsible for setting up programs and delivering leads daily to Data Axle's clients. Leads will be set up in Data Axle platforms and delivered either directly to client systems or in digital formats. You will work with the email delivery team members and partners to ensure successful setup and delivery. Your roles and responsibilities will include: - Setting up programs in the Data Axle platform for production. - Collaborating with team members to set up programs effectively. - Working with Data Axle partners to produce and deliver leads. - Coordinating with Data Axle Client Support managers and customers to facilitate delivery. - Monitoring automated deliveries to ensure accur...

As a Client Support Specialist at HCL Technologies, you will be responsible for providing voice-based support to UK-based clients to ensure timely and effective resolution of service-related queries. Your role will involve managing inbound and outbound voice interactions with clients, addressing service-related issues, maintaining accurate records, escalating unresolved matters, and collaborating with internal teams to enhance client satisfaction and service delivery. Key Responsibilities: - Manage inbound and outbound voice interactions with UK clients in a professional and courteous manner. - Address client issues related to services, transactions, or operational concerns. - Maintain detai...

As a Sales Executive at MRSP Bhavani & Co, you will play a crucial role in building business relationships and identifying potential prospects. Your responsibilities will include: - Identifying and selling prospects, while maintaining strong relationships with clients. - Evaluating prospects" position in the industry and researching sales options to identify business opportunities. - Establishing contact with prospects, recommending solutions, and selling products effectively. - Providing support, information, and guidance to clients, researching new opportunities, and suggesting profit and service improvements to maintain client relationships. - Staying updated on industry trends, market ac...

As a Financial Controller/Head of Finance with over 12 years of experience, your role will involve leading and overseeing a Finance & Accounts team consisting of 10-12 members, including legal and accounting staff. You will be responsible for managing investor relations and coordinating with auditors, banks, and institutions. Your key responsibilities will also include ensuring compliance with statutory and tax regulations such as GST, TDS, Direct/Indirect Taxes, handling financial planning, budgeting, forecasting, and internal audits, monitoring financial reporting, balance sheets, and annual reports, guiding the team on legal, compliance, and client support issues, leading internal audits ...