1492 Client Support Jobs - Page 5

Support Planner Job Description: The Support planner primarily works closely with Offering management and development on planning out the necessary support process, systems, and infrastructure changes required for the introduction of new offerings/solutions to the market place. This would include developing a technical enablement plan for the global support team. Will also plan and lead various support initiatives the global team is working on to improve their operations and customer success objectives. Responsibilities: (detail below) Develop support strategy that meets the business objectives of the products. Plan to ensure the worldwide support teams are ready at the time of product relea...

Hiring a Client Service Manager to build strong client relationships, manage end-to-end service delivery, ensure client satisfaction, and drive business growth through cross-selling and retention strategies. Be a spoc between Internal team & Client. Required Candidate profile Must have Excellent English Communication skills. Must be from HR background if fresher. Experience must have strong client handling exposure into HR Industry Know end to end HR Operations functions.

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can ...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the u...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can mee...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? 7+ years of experience in US Retirement Services domain – Defined Contributions - Managing participant level services 4+ years experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support Hands on with developing process documentation, COPIS, capturing exceptions, proc...

We are hiring an IT Support Executive to provide ERP and technical support, and handle client queries online and offline. 1-3 years of experience in IT Support or Service Desk. Strong communication, ERP knowledge, and problem-solving skills required.

Manage and analyze airline cargo revenue data to identify trends and areas for improvement. Develop and implement effective revenue management strategies to optimize cargo capacity and rates. Required Candidate profile Strong understanding of airline cargo operations, including pricing, capacity, and route planning. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets.

We're on the lookout for energetic, customer-first professionals to be the face of our Client Support & Relationship Team What we need: 16 years of experience in International Flights & Hotels reservations Hands-on knowledge of GDS. (Amadeus / Galileo / Sabre preferred) Strong communication & negotiation skills. A genuine passion for travel & delivering delightful client experiences Strong relationship-building & problem-solving skills Past experience in similar role will be added advantage Responsibilities: Manage end-to-end international flight & hotel bookings for our premium clients Handle fare quotations, re-issuance, cancellations & amendments. Coordinate with airlines, hotels & suppli...

Selected intern's day-to-day responsibilities include: 1. Owning overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction 2. Establishing a trusted and strategic advisor relationship to help drive the continued value of our products and services 3. Maintaining and developing customer success strategies and best practices, as well as customer support content 4. Communicating effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning 5. Maintaining existing customer succ...

-Providing technical support via phone,email,chat -Troubleshooting technical issues related to software & platform -Documenting customer issues & solutions in ticketing system -Collaborating with other technical support teams & resolve complex issues Required Candidate profile -Conducting research & identifying solutions to new technical problems -Maintaining & updating technical knowledge base & documentation -Escalating issues to higher-level support teams when necessary

Important Note: Candidates will not be permitted inside the office premises without an official meeting invite and confirmation from the concerned HR. Please wait for a call or email from our HR team after you submit your job application. Only shortlisted candidates will receive interview details and an entry pass. The Client Success Specialist is responsible for supporting clients by handling transactions, managing account-related tasks, and resolving incoming inquiries. They provide end-to-end support for operational questions, ensuring a seamless client experience. In addition, they offer support on topics related to our financial products, including CFDs, listed stocks, and crypto wallet...

Role & responsibilities Responsible to manage end-to-end client queries and ensuring resolution. Response to Client Emails in defined timelines Should adhere to the SLA and comply as per the defined process and client expectations. Assist with solving challenging client requests or issues and provide suggestions. Escalate as needed as per the escalation matrix. Freshdesk Ticketing tool experience required. Handle inbound and outbound (need based) client calls and provide support in getting resolution Preferred candidate profile Minimum Graduate Excellent verbal and written communication skills Good MS Power-Point and MS-Excel skills Networking & Building Relationships Time management and org...

As a Customer Success Manager (CSM) at Revidd, you will play a vital role in driving adoption, retention, and satisfaction across our client base by leveraging your strong product understanding and customer relationship management skills. Your primary responsibilities will include: - Serving as the main point of contact for assigned clients, overseeing onboarding, retention, and overall customer satisfaction. - Developing a deep understanding of the Revidd platform and features to offer product guidance and consultative support to customers. - Collaborating closely with Product and Engineering teams to relay customer feedback, identify pain points, and influence product roadmap priorities. -...

Role Overview: As an intern at Psyche Panacea, you will be responsible for executing projects and trainings efficiently, coordinating and promoting training sessions, managing on-site training effectively, assessing and evaluating training sessions, formulating training reports, providing client support, conducting pre- and post-training assessments and performing analysis, promoting training sessions on social media, and fulfilling additional responsibilities related to project management. Key Responsibilities: - Execute projects and trainings efficiently - Coordinate and promote training sessions - Manage on-site training effectively - Assess and evaluate training sessions - Formulate trai...

As an Immigration Case Manager, your role involves managing a caseload of immigration files to ensure timely and accurate completion of all required documentation. You will conduct initial consultations with clients to assess their immigration needs, determine eligibility, and develop individualized case plans. Additionally, you will handle client escalations, listening to their concerns and providing the best possible resolution. Key Responsibilities: - Manage a caseload of immigration files, ensuring timely and accurate completion of all required documentation. - Conduct initial consultations to assess clients" immigration needs and determine eligibility. - Handle client escalations, liste...

Role Overview: You will be responsible for developing and maintaining strong relationships with architects, firms, and industry influencers to enhance brand loyalty and encourage collaboration. As the primary point of contact for architects, you will provide technical support, project advice, and product information related to [Company Name]s offerings. Additionally, you will educate architects and designers on new products, technologies, and services and assist them in integrating these solutions into their design concepts and projects. Monitoring trends in the architectural industry and identifying collaboration opportunities will be an integral part of your role. Key Responsibilities: - B...

Key Responsibilities System & Network Administration: Oversee, optimise, and maintain servers, storage, networking components, and cloud-based services to ensure seamless operation and performance. Virtualisation Management: Deploy, manage, and optimise virtualised environments using platforms such as VMware, Hyper-V, and others. Windows Server Administration: Administer and manage Windows Server environments (20122022), including Active Directory, DNS, DHCP, Group Policy, and file services. Automation & Scripting: Develop automation scripts and enhance systems using tools such as PowerShell, Bash, or Python to improve efficiency and streamline processes. Network Management: Manage routers, ...

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for International Voice Process To book slots please contact JOY 7996004799 rivera.joy1210@gmail.com (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Location : Bangalore CTC : Upto 7.LPA Process : International Voice Process(> 1y exp ) Immediate and 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory . * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experien...

Ensuring accuracy on transactions processed Strict adherence non-disclosure of client information by preserving client confidentiality. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Background and Qualifications: Bachelor s degree in any stream with a 0-2 years experience Working...

Client Support - L1/L2 support First level communication Through ticketing tool/ Teams / Zoom Calls responding to any issues for end Users (located in US / Ukraine) These are clients of Mede or internal teams Collaborate with l2/ L3 teams in case of high severity outages DBAs, Dev, IRC team and BAsFirst level issue investigation on any Website outages reported by the end users Candidate to be well versed in User provision Password resets, new passwords, User a/c activation/ Deactivationrepare and present Weekly status report to client Role requires working in Night shift (9:30 pm / IST to 6:30am/IST) on alternate week Excellent communication skills to communicate with end users POSITION GENE...

We are seeking an experienced Senior Support Executive to lead client support operations who can communicate with customers and internal stakeholders with regards to support and maintenance incidents. Work closely with internal teams, clients and their vendors to be part of scheduled and preventive maintenance plans. Prepare internal and client response communication (email, chat etc.) templates. Keeping a record of client's quires. Key Responsibilities 1. Client Support & Incident Management Act as the primary escalation point for production issues and complex incidents. Ensure SLA compliance with structured triage, root cause analysis, and timely resolution. Collaborate with clients, inter...

A Service Advisor connects customers and the workshop, understands issues, prepares job cards, explains estimates, coordinates repairs, ensures timely delivery, and maintains customer satisfaction through clear communication and quality service. Over time allowance Sales incentives Performance bonus Referral bonus Provident fund Job/soft skill training Capability building program Course reimbursements

Direct Walk In interview for international process Must have excellent communication skills. 2 days rotational week off with 2 ways cab. CTC : Upto 30k To schedule an interview ring 9916839275 / Whatsapp cv 9620551244 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;9916839275